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Updated: Jul 7, 2026
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K
Kapil19741974
from Delhi, Delhi
Apr 9, 2018
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Address: New Delhi, Delhi, 110033

I'm kapil kumar, prepaid customer of airtel since last one year. My airtel no. Is [protected].
Sincle october 2017 i'm facing so much network problem no signal at all around my residence. I have to go out of my house for calling purpose and there is no call & signal inside my house. I have requested for porting three times before in airtel but airtel has not even ported my number. Now again i have sent the request of the port in airtel 7 days before, but again as before there are not any response by airtel. My port no is ad484383. It's our right to port any number then why airtel is not porting the number. Now i'm suffering from big network problem due to this unprofessional and unethical behaviour. Now just i want airtel port my number as soon as possible.
Airtel customer support has been notified about the posted complaint.
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    J
    J A Menezes
    from Chennai, Tamil Nadu
    Apr 9, 2018
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    Address: 600050

    I gave upc... Cd372617... To airtel padi chennai, on 14.03.2018.

    My aircel postpaid [protected], for imgration to airtel postpaid.

    Airtel padi office gave me a sim, but it has not got activated

    Every time i call airtel customer care, i am getting same reply : "your sim will get activated in 48 hours"

    What should i do

    Help me please
    Airtel customer support has been notified about the posted complaint.
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      H
      hussainp
      Apr 9, 2018
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      Address: Mumbai City, Maharashtra, 400008

      After calling on 198, i explained them that i recharge through my airtel app best offers talk time rs 100 which clearly mentioned "talktime of rs 100. Exclusive offer on my airel app &airtel.in".

      What i see i paid airtel for that. If there is an it issue and airtel app is not showing updated information this is not customer ends problem.

      The guy argued and told me to check on *121*51#. If that would be the case than why should i use my airtel app.

      Please look into this issue and credit 100 rs talktime on[protected].
      Airtel customer support has been notified about the posted complaint.
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        S
        Shyam Grandhi
        from Hyderabad, Telangana
        Apr 9, 2018
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        It is a serious issue to consider. Airtel have been advertising that it is the fastest network in india. But when it comes to practical it is not able to provide even 2g
        Even in guntur also.in 3/10 brodipet of guntur-522002 i am not even able to access the internet. So please consider this issue seriously otherwise i will not going to continue this network and i am going to change network provider. I hope this will get fixed
        Airtel customer support has been notified about the posted complaint.
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          S
          sweetoobujju
          from Chennai, Tamil Nadu
          Apr 9, 2018
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          Address: Chennai, Tamil Nadu, 620018

          Airtel started minimum rate monthly packs to sustain against JIO but its failed to give good network to use the data. Its a worst part of airtel not making 199 worth full. delay in connecting calls and broad band is just no move in metro city chennai. Change the strong network signals or better we switch other networks.
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            J
            Jaydip16
            from Vadodara, Gujarat
            Apr 10, 2018
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            Address: Kutch, Gujarat, 364004

            [protected]
            This parson scam me 30k in olx. I had taken action "fri" so please i[censored] any thing know about. Msg or call me "[protected]" this number
            I need money so i am sell my two my a1 mobile in olx. After all the discussion that man. I am going thare place to sell my two mobail (1500×2). He check all the bills and run away not paid me 30k. I[censored] interested in all the details i am provide you.
            Airtel customer support has been notified about the posted complaint.
            Dear Jaydip,

            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

            We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

            - Your registered phone number on OLX.
            - Transaction receipt if any, in context to advance payment.
            - Ad id through which you have contacted the seller.
            - Chat/message history with the seller.
            - Contact number/email address of the seller.

            This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

            Awaiting reply from you!

            Thanks,
            Team OLX
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              S
              Shoaib8930
              from Mumbai, Maharashtra
              Apr 9, 2018
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              Address: Mumbai City, Maharashtra, 400095

              My airtel number [protected] was lost on 7th april and for security purpose i blocked my number on 7th april. I visited airtel store (Goregaon west, mumbai) at 15:30 on 8th april and i was told i will get number activated in 5 minutes for which i paid 25 rs. Then i was asked to wait for 10 more minutes because of some technical issue which was looked by ismail and ashish on the store. I waited till 16:30 then i was told i can take the sim and it will be activated in 4 hours. I came home but it was not activated even till 22:00 after which i called the customer care and i was told i should wait till mid-night 12 am and then number will be activated. I managed to be awake till midnight re-inserted sim restarted phone but nothing happened.
              I again called at 08:45 am to customer support and they told me outgoing is still blocked and it is now activated which should activate the number in 1 hour.
              I again called customer care at 10:50 am and now i am asked to visit the airtel gallery again.
              Do you think in a city like mumbai is it that easy to go to airtel gallery? Do you really expect a person to take half-day from office just to go to your gallery? When it is about new connections you guys sent executive to very small locations to collect documents then why not now?
              It is very very disgusting, airtel is losing all its standards all because of the local staff and the customer care service. I am airtel customer and hence wanted to give my feedback to improve the service, please work on your local staff or you will lose your customers like me.

              Alternate number: [protected]
              Airtel customer support has been notified about the posted complaint.
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                A
                Azhar27
                from Mumbai, Maharashtra
                Apr 9, 2018
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                Address: Mumbai City, Maharashtra, 400102

                We have recharged the pack of star sports one & still our service is not started. Despite of calling them they are not attending our any calls. Our money is with them since a day & we are running out of service. A very pathetic airtel dth tv. I have call them hundred of times & they are still not replying. I want my money back & i want to shut this service.
                Airtel customer support has been notified about the posted complaint.
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                  S
                  Suresh Jagadish
                  from Thiruvananthapuram, Kerala
                  Apr 9, 2018
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                  Address: 641025
                  Website: www.airtel.in

                  Airtel has disconnected my account due to a technical issue from their end and it’s not been working since april 28.
                  I have repeatedly contacted them to resolve the same with no avail. It’s my official number connected to all my important information and yet they haven’t sorted out the issue for over 11 days.
                  I’m unable to port the number since it’s labelled inactive by airtel.
                  They seem to have no idea how to resolve it and have been dodging my complaint telling - technical issue so far with no real action taken.
                  I have been without network due to airtel’s fault for 12 days now!
                  Airtel customer support has been notified about the posted complaint.
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                    A
                    Anu Sharma 1308
                    from Bathinda, Punjab
                    Apr 9, 2018
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                    I had dome my airtel recharge of rs. 399 for 84 days in which i am getting unlimited calls, 2gb per day, 100 text messages per day. But the internet services that airtel is providing is very poor. I had my most of the work on internet only but due to the very minimal speed i cant get my work done on time.
                    As airtel is providing 2 gb data per day acc. To the above mentioned pack but i am unable to use whole data per day due to low speed.
                    In future i will never get this poor airtel connection. As comparatively jio is the best.
                    Airtel customer support has been notified about the posted complaint.
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                      nikhil_s81
                      from Chennai, Tamil Nadu
                      Apr 9, 2018
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                      Address: Mumbai City, Maharashtra, 400018

                      Due to pathetic network service, i had given a port change request on 27-mar-18. Post that i received a call from airtel technical dept (Dutta). I specifically told him that you can resolve the issue but my porting request should not go on hold. Till now i didn't get any update from airtel whether the request is approved or declined. So i called today at 12 pm to airtel customer care and spoke to (Rajan singh). Post discussion with him, i got to know that technical staff (Dutta) who spoke to me has put false comment in airtel system that customer wants to hold the porting request.
                      I was experiencing unethical behaviour of airtel since last 3-4 months but this time it was height o[censored]nprofessionalism and carelessness.
                      As i am busy in routine schedule till 10-apr so i can't take action but on 11-april i am going to police to file a complaint against this. I have informed this to customer care executive rajan singh today which he must have updated in airtel record if he is honest as an exception otherwise...
                      Even after i informed him that your technical staff has cheated by giving false information, he was reluctant to resolve my query. This is the speciality of airtel. With this pathetic service i am paying monthly bill of avg inr 900/-
                      Airtel customer support has been notified about the posted complaint.
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                        Santosh Gupta165
                        from Ernakulam, Kerala
                        Apr 8, 2018
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                        Address: Chennai, Tamil Nadu, 600037
                        Website: Any website

                        I have ported to airtel from vodafone expecting good network coverage, after poring 1st couple of months it went well but now i am not even able to browse, it's a postpaid plan and i have 100 gb data left which i am not able to use due to their crappy network. I complaint to airtel and they claimed that the issue will get resolved within a month but its 3 months now, i have never missed to pay the due amount but no idea why airtel is cheating me.
                        Airtel customer support has been notified about the posted complaint.
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                          Mahira Wafai
                          from Delhi, Delhi
                          Apr 8, 2018
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                          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                          Im using airtel 3g/4g pack but due to the great connectivity of your network im not even getting benefit of 2g service. Day by day your network is becoming poorer than other network. It takes me more than 2 minutes to load a webpage. Im facing this problem from past two weeks. So better resolve this problem else i will switch to some other better network.
                          Airtel customer support has been notified about the posted complaint.
                          India is still backward for 3G & 4G. Airtel 3G & 4G is very bad in my circle MH & Goa. On my 3G phone I only get stable 2G. The moment I switch to 3G I get almost zero or very poor network. Call drops and internet times out. On 2G needless to say the internet speed is going to be slow.

                          Calling customer care does not help as they say I should try with another phone and they blame it on my phone and run away from their responsibility.

                          Try changing to Idea.
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                            AVS Prasad
                            from Ahmedabad, Gujarat
                            Apr 8, 2018
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                            Address: Bangalore, Karnataka

                            Today i. E. On 08.04.2018 at 17:54 pm i have received fun games service activated message and rs.35/- has been deducted from my account i. E. From my airtel mobile number. Now my balance is rs.5.64. It was told by a written message that to deactivate this service you may call on 56789 which is a toll free number. I have tried to call this toll free number and tried to deactivate this service but there is no reply from this service number... Only hello tune servics are available on this service number (Time 08:41 pm)...

                            By doing such things, the reputation of the company is looking bad and in such a manner this is a fraud done by the airtel company...

                            The airtel company should remit this rs.35/- into my account. I tried to call to toll free no. But no response is there and the call cuts automatically... Therefore, the airtel company is requested to kindly remit rs.35/- into my account and do the needful at the earliest...

                            The aforesaid amount i. E. Rs.35/-, if not remitted, a legal action may be taken. Kindly note the same...
                            Airtel customer support has been notified about the posted complaint.
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                              Sangita Hazra
                              from Darbhanga, Bihar
                              Apr 8, 2018
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                              I had recharched in my airtel sim rs997 but i wanted to recharge rs99 on 6/04/18. As i had done a mistake so i complaint in airtel customer service. There they asked me to
                              Forward a mail at appellate. [protected]@in. Surreal.com.
                              So i did that but i don't get any reply still now. Thenafter i have called so many times in customer service. Eachtime they
                              Said that they can't help me. So i want your help to get back my money because on
                              Rs 997 there was nothing such special offer and it was just a roaming pack just for 1 day only and i couldn't use it so my money was totall wasted.
                              Airtel customer support has been notified about the posted complaint.
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                                Pavankumar_raja
                                from Bengaluru, Karnataka
                                Apr 8, 2018
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                                Address: Bangalore Urban, Karnataka

                                I live in banglore city. But after 4 pm, airtel is the worst network. Neither i get calls nor i receive properly. I need to dial a number atleast 10 times min to connect a call. Even after dialling so many times also, chances of getting connected is very less. And the messages thing, each message i need to try sending 3-5 times and then only it will be sent. And coming to internet i get 0.67 kbps. And this is metropolitan city and can’t you provide proper services either? I attached the speed test pictures and i did speed test in the same app oakla which you people regarded that it given a result as speediest network. I called customer service but no use at all. Very pathetic service from a big name company.
                                Airtel customer support has been notified about the posted complaint.
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                                  manik khajuria
                                  from Kud, Jammu and Kashmir
                                  Apr 8, 2018
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                                  Address: 180006

                                  My name is manik khajuria
                                  I am a resident of bahu fort
                                  Jammu
                                  180006
                                  Here is one airtel tower which is installed more than decade which is very harmful for human beings and also life threatening of our local people which resided near the tower
                                  I requested to bharati airtel please take immediate action and remove this tower which is located in our residential area
                                  Airtel customer support has been notified about the posted complaint.
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                                    Vaibhav.K
                                    from Gurgaon, Haryana
                                    Apr 8, 2018
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                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201303

                                    Dear sir/ma'am,

                                    I am writing this letter to bring your attention that, i had enrolled for a new broadband connection cef no.[protected], airtel receipt no: [protected] on feburary 24th, 2018 and was assigned your executive saveer ansari, whose contact no.- [protected]. He told me that my connection will be done by tomorrow that is by[protected]Sunday). But, on sunday he called me and told me that there was some document which was not uploaded by your staff so my enrolment could not be completed. He further told me that, it could not be done today i. E.[protected] and have to be wait till tomorrow i. E.[protected] and he will come by 10:30 in morning and install my connection. On[protected] i called him around 10:30 and he told me that he is nearby only, installing another customer's connection and will be their by in 20 mins. I again called him after half an hour he told me that my connection could not be done due to some technicalities. Then, i told him to cancel my registration and refund back my installation charge which he told me that will be done within a week after he files for the cancelation process. Its been more that a month neither i got my refund back nor your executive is picking up my call.
                                    I have uploaded all the relevent documents below. I would be grateful if you could cancel my registration for the same and refund my money back.

                                    Thanking you

                                    Yours truthfully

                                    Vaibhav kumar
                                    Airtel customer support has been notified about the posted complaint.
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                                      bhushan_g
                                      from Mumbai, Maharashtra
                                      Apr 8, 2018
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                                      I want to change register mobile number of airtel dish tv. I have tried to change it by https://www.airtel.in/airtel-update-rtn/digitaltv-rtnhome# but this link not working properly. The link asking three questions outof that we have to entertwo correct answer and i followed the same but after that also its not working.
                                      Old mobile number:[protected]
                                      New mobile number : [protected]
                                      Airtel customer support has been notified about the posted complaint.
                                      I want to change register mobile number of airtel dish tv. I have tried to change it by https://www.airtel.in/airtel-update-rtn/digitaltv-rtnhome# but this link not working properly. The link asking three questions outof that we have to entertwo correct answer and i followed the same but after that also its not working.
                                      Old mobile number:[protected]
                                      New mobile number : [protected]
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                                        gayathri karthickeyan
                                        from Perundurai, Tamil Nadu
                                        Apr 8, 2018
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                                        Address: Coimbatore, Tamil Nadu, 641044
                                        Website: Airtel

                                        I have been deducted with 6times charging for vemes on my airtel number [protected].

                                        If i do not get my money i will take it forward to file a case against your organization for activating unauthenticated debits / vale added services without my knowledge.

                                        I have been with airtel since 2010. I always wondered why my bill is getting higher every month by month.

                                        Please do the needful on priority.
                                        With all previledges
                                        Airtel service consumer
                                        Gayathri karthikeyan
                                        Airtel customer support has been notified about the posted complaint.
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