Airtel Complaints & Reviews

I havebeen using airtel for last fifteen years and proud to be it but for last few months i have to be forced to change my view due to poor network problems and data charges. I have decided to port my network and applied for it but a call from airtel costumer care promised me to give good plan and i have opted to it. I have been given 30gb data per month but i socked to now that my data had finished within 6days without using so much network. This is all cheating and i m going to leave this # network.

My airtel no is[protected] and before leaving to us i kept the no in safe custody in coimbatore office. Now i want to release the same from safe custody and want to use from us itself for my banking purpose limited. What is a plan have to be selected for a minimum bill for a month. I want to use my mobile only for some specific purpose and some fixed monthly minimum plan if available may appreciated.

This is the worst service i've ever experienced!
The network of this useless company starting giving me problems from more than a year ago. This only happens in the house, not under the building, not any other floors, nor the terrace. This happened when suddenly the signal strength was almost nill but was showing full. Slowly this started expanding to call drops, unclear voice, and also data. I've complained many times, and it was getting looked upon and got fixed, but for a week. This time has slowly reduced to two days max.
The latest complaint (Complaint number[protected] was registered on 8th march, 2018 (I do have evidence) which said 'out network team will work you within 4 days' (Evidence available) got registered on 10th march, 2018 which has improved by 12th, but since yesterday, 14th march, 2018, we again started experiencing the same problems. Today when i called the complaint number 198 and the customer care number 121, both were saying the exact same thing which is weird, as one says it is just for complaints. Anyways, both of them were saying that the registered compliant numbers' issue is still not completed, and i am not even able to contact them to know the progress nor to communicate any issue regarding this.
I am tired of this as i cannot repeat the same process again and again. This platform is the last hope i have of them. Fix this issue properly or lose more customers.

I have lost my sim no [protected]
I got new sim on this no from airtel store cp delhi they told me it will be activated in 4 hrs but still is not activated still. I hv given adhar card verification and after waiting appros 50 min i got chance to talk to customer care i m living in gzb and i cannot give time daily to these customer cares

I made payment for new connection of airtel broadband 3 days ago to manoj. His number is [protected]. Now he is giving excuses that there is a technical issue and i didn't get my connection. Airtel customer support are not able to resolve my issue. I want action against him and want my money back. Worst service by airtel. I suggest everyone not to go with airtel. They take money and never listen after that. Please resolve this issue asap.

I am unable to make outgoing calls in roaming. I am receiving incoming calls alone. My mobile data also does not work. Please resolve issue asap. I am using a telangana number, in karnataka since a month. Now suddenly today, i am not able to call from my phone. I am however able to receive calls. Mobile data also stopped working. Only wifi works.
When i try to make a call, it gets dropped off within seconds. Why does this happen to my phone. Can you resolve this issue immediately, as it is very important for me to make outgoing calls.

My mob sim [protected]is a cug no. Of hp-kullu and want to port at delhi-ncr. My company given official order for porting this no. To my name (Niranjan kumar popli). Submitted letter to airtel outlet at luxmi plaza, rajendra nagar, sahibabad. They issued new sim[protected]u on dtd. 02-02-18 nd told to be activated within 7 days. But could not. After few days ms. Priya from airtel called nd provided agn new sim no.[protected]u on 27-02-18 but agn could not.in this reg mailed to [protected]@gmail.com severally but no outcome till date.
Kindly look into the matter and arrange to port my mob no. At the earliest possible.

Hello i had recharged my airtel mobile number with inr 399 and had activated a pack for next 84 days.

Next using 'phone pe' i had recharged the same number mistakenly of inr 448 and pack for next 82 days.

I contacted airtel for refund/to credit that to talk time at least as it doesn't make sense to use both same packs by paying double the price.

Now they were not ready to refund it as it was done...

This is complain about Airtel who always says BHARAT KA SABSE TEJ NETWORK...Bull ###... Noted complain mANY TIMEs coz problem facing since Sep., 17, They noted the complain and closed it after a month without resolving it, Again noted the complain (Complain no.[protected], Airtel executive saying that YOUR COMPLAIN is open, Our network team are working for YOUR COMPLAIN, The minimum time is resolution is 120 days and can get more time, can't say any deadline, that means Airtel can take 1 year or more than to resolve a single complain then the public understand that how much time it will take if more complain noted regarding Airtel.

Due to this, I had to ashamed with many person during call, continuing..., can Airtel solve my problem and compensate me for the same which problem i felt due to poor network of Airtel ???

Thank you,

Airtel money is only allowing us to add money to wallet not to transfer.. This is very big cheating.. If they need kyc updates then they need to restrict both add and send money. But they accept the money but not allowing to transfer..

Airtel app is showing the service is temporarily not available. Already 2 weeks gone. Looks like they wants to hold the money.. Also it shows we can use wallet money only for recharge

Dear sir/madam,
My name is sachin harpale and my mobile no is [protected].
I received call from airtel for mobile post paid connection on 06/03/18 (& i do have recording of that communication also) and was informed/committed me about airtel 299 plan plus taxes. As airtel commitment i had done portability of my mobile no [protected] from idea to airtel.
Now when my connection got activated i came to know that plan which was activated on my mobile number is 399 plus tax. Request you to solve my problem.

*pathetic service of airtel*

Hello sir,
As discussed on call regarding reference no 83958572 and other issues.
I am facing below issues ever since i ported in.

1. On my no 95*, i am not getting any call from bsnl an docomo nos.
I have raised this issue in nov and was asked to change my sim, even after that issue is not resolved.
After contacting again, i have asked to check with bsnl customer care as there is no problem with airtel.
Still issue is not resolved

2. On my another no 82*, 3g/4g data services are not available in office location.
Office location :* hinjawadi phase ii, rajiv gandhi infotech park, pune, maharashtra 411057.

We've raised this issue multiple times since january but haven't received any solution.
As i discussed with csrs in feb (Multiple times), i already informed that ill not be able to pay the bill if my issues are not resolved.
At that time they said it won't be a problem and my connection won't be disconnected.
But yesterday my outgoing was discontinued and i have faced lot of challenges to resolve this.
I am already sick of calling customer care daily, you can check records.

3. Even i had informed regarding bill payment, i have been charged late fee, which should be removed at any cost.
As this was because of my pending issues which were not resolved and already communicated to csrs multiple times.

Again i have received a call in morning that my incoming will be discontinued shortly.

-today after speaking to nodal officer i came to know that these n/w issue will not be resolved easily and they are not able clear out my bill as well.
Since my main plan is regarding data and i'm not able to use below services.

A) i was not able used any data in jan/feb/march on 82*
B) and most of incoming calls were not coming on 95* since november as mentioned above
C) and due 3months rule, i was not able to port out to another provider

If you know that you will not able to resolve the issue, at least please let us free.

Your n/w is pathetic and your service is cherry on that.

Sir

I would like to inform you that i recharged my no for rs448/- on 12/3/2018 and was using the same. On 13/3/2018 the line got deactivated and when i contacted the customer care they are informing that my phone not used for 45 days and they have de activated without any information to me or my no.
They have told that they reactivate the sim but i have to loose the money i have paid.

I want a remidy for this

We have complaint about the network issue but no action yet taken by the airtel team, we are unable to run business effectively. You are requested to take action on immediate basis.
Unique service request number is 83913097
Vipin kumar
+91-[protected]
Ishan fashions pvt. Ltd.
H-146 & 147, sector-63, noida (Up)
E-mail: [protected]@gmail.com

Dear airtel customer care officer,
I have used a airtel prepaid sim since 2016. Few months later, my sim was deactivated. When i contact the customer, they said that your sim was deactivated due to not in use for a month. And they also told that my sim will also sold to someone. When i go to the nearby airtel showroom and ask about my sim card, they told that your sim with old number could not be activated. So please help me to retrieve...

Sir, i am soma roy

I want to complain about my airtel wallet which is freez as i have to pay my electric bill which is not proceeding.

As it is again and again showing that (Sorry, we are unable to process your request. Plz try again after sometimes.)

Sir,
I request you to resolve my problem as soon as possible.

Thanking you

I have ported aircel number to airtel and after that a message came without signal ranging from airtel sim that 'your network has been registered. Restart your mobile once'. I have restarted but no network shown!

After that it's about more than 10 days, i'm restarting and checking the signal consistently but the network signal isn't came, yet.
I request you to solve the issue as soon as possible.

I tried to recharge a prepaid mobile [protected] on today afternoon and the transaction also successful but on this above mobile i got a sms from erchrge that "bill payment of rs.149 successful with receipt no." (Screenshot attached). No recharge done. I want to know that what is the bill payment of any prepaid number? Which receipt number is this? What type of transaction is this?
Next i retried for recharge again and recharge successfully but money deducted twice.

From - chandan meta
Mob - [protected]
Email - [protected]@gmail.com

Hi,
We’ve been waiting for your positive response last one week but have not received any positive response from your side regarding queried ([protected]), we are feeling guilty. Due to this problem we are facing financing loss and business losses. We have many times inform you but you told us every time for waiting. Finally i am waiting last time otherwise i will take further legal action and whatever i have got financially loss as well as wasting my costly time you will be fined. I am not satisfied with your services for resolving my problem. I hope you all that this problem should be resolved as soon as possible.

My airtel prepaid mobile number is [protected]. I recharged my mobile first for Rs.449 and it is initiated and its reference number is[protected]. Yesterday I again recharged for Rs.349 and its ref.no. is[protected]. Still my mobile shows zero balance. I feared Airtel also becomes as Aircel. pl. clarify