Airtel Complaints & Reviews

I have been sent a bill by airtel amounting to 34000 rupees, whilst on international roaming in iran.
tel no. [protected]
The network available there was 2g, that too super slow. As per my phone data records, i have used around 40 mb, whilst the customer service is telling different data amounts every time, 40 gb, 4 gb. First time they called and told me i have been billed 4 lac rupees, and its discounted to 34000.
After that only the guy for recovery is calling me regularly, whilst the airtel customer care guy is himsel[censored]nclear about data billed, and on every call telling vague numbers.
If such a big company is doing such kind of cheating and fraud, the only recluse might be the consumer courts and to sue them for 10 times of the amount billed, and the mental agony caused.

Wrong number [protected]
Correct number [protected]
Txd i'd[protected]
Amount 448

Pls transfer 448 recharge to correct number
As fast as possible please

I have entered a wrong mobile number and need to get it to my correct number. I have recharged in the airtel online recharge official websie. Please help me. I have also tried 'wrc (Wrongno) (Transid) (Amt) (Correctno) send to 59109' message. I responded as no keyword found.

This is to inform you that my name is mr. Bibhuti bhusan dash account holder/subscriber of mobile number +91-[protected] t in odisha/orissa region.

With due regards, i may bring to your kind attention that my "airtel money" account with the aforesaid number has been blocked unexpectedly since last 4 months due to which i am unable access my account through the website as well as the application. After entering the mobile number for login the otp (Required to login) not getting delivered to the number.

Currently, i am in a business trip in yanbu, saudi arabia and need to refill my airtel account to activate the international roaming service required to to make incoming/outgoing calls which is very much essential for uninterrupted communication.

Hence, you are kindly requested to treat the matter with utmost priority and do the needful.

You may contact me by e-mail at [protected]@yahoo.com or can call me on my local number +[protected]Saudi arabia).

Thanks & regards,
Bibhuti bhusan dash

Dear sir/man
This is just to inform you that i am getting call from international number. This sim card is on my brother's name. So i got a call before some days so i received, but when i got to know that it's wrong number i disconnected that. And after that +441 +361 no, again i got from these 2 numbers. I avoided 2-3 times. Yesterday n ight i got messege in my watsapp also with number [protected]. So i tried to talk in coustomer care and inform them but i couldn't. Hoping for your response.

Hello,
I am not getting airtel signal at my home and lodged a complaint with airtel
The service request is put on hold as per the status i see in the app. Nobody from airtel bothers to update status or brief me on what is happening.
I myself have done multiple follow up calls, but no use.
I am highly dissatisfied with this kind of attitude from airtel and will definitely terminate the connection

Hi,
I am pankaj from bangalore, i went to airtel store on 1st march 2018 to port my airtel sim ([protected]). One of the staff told me that it will take 3-4 days on but after 7th working day still its not working showing no service.

I went again airtel store he gave me many excuses not solution, the concern person told me it will take 4 hours but still i am facing same issue.
I felt worst service from airtel, and this is very bad.. I got fed up from airtel service because i
Am using this number since last 4 years, and all of my family, friends and collegue are trying to contact but due to sim issue they are unable to
Reach me.

So kindly go through the detail and resolve the issue as soon as possible and i don't want the excuses again please.

Address

Airtel store
Address:-
11, outer ring rd, stage 1, btm layout 1, jay bheema nagar, 1st stage, btm layout, bengaluru, karnataka, 560068

Date and time:-01/03/18 and 5:26 pm
And 08/03/18 and 4:30 pm

Sim number[protected]u)

Regards
Pankaj kumar patel

I ahave a airtel personal phone with number [protected]. I have been complaining about net work not working. After my few calls thay asked me to change the sim which i did.
Even now the net work is not working.
I have another no. Which is corporate [protected] where it is working fine.
I went to the airtel show room in adyar chennai, nobody is attending after standing for 30 minutes i came back to my office.
I have no other option than changing my operator and i will complain the same to my corporate.

I deposited 10000 in my airtel payment wallet. After deposit when i tried to use the amount then it was showing you cannot debit this amount account is freezed. So i contacted customer care they asked for my aadhar card and pan card and bank statement of my transaction. I sent all then they said your dob is not correct in our record so we cannot unfreeze your account until you converted your account in airtel payments bank saving account and to convert into saving account i need to verify my kyc via aadhar which is not available as aadhar canceled airtel license. So i cannot use my money. I am waiting since 50days. But no resolution happen. Please unfreeze my account as i am giving all proof of my dob.

Dear sir,

I am a resident of paras seasons, sector 168, noida.

I had purchased airtel broadband connection on 10th march 2018 by paying advance 6 months amount (As the dealer insisted that by paying advance amount for longer period, it will cost me lesser monthly rental). I had paid rs. 5428/- (Caf number:[protected], the dealer had promised that the connection will be activated either same day in evening or latest by next day morning (I. E. 11th march 2018). However they kept delaying it, and i kept calling them up to get it activated, and they kept saying it will be done. This wasted my entire weekend as i kept waiting for their representative to come and activate the connection. I also requested them to return my money so that i could get the connection through some other service provider but they are not even ready to return my money.
This is complete harassment, they could have clearly told me that this will not happen so i would not have wasted my 2 days chasing them. I kept waiting for them to resolve this till late night of 12th march as they said it will happen today but ultimately they stopped taking my calls and neither they came for activating my account.
Please help me to get my money back and take proper action against the service provider and dealer so that they can not harass other customers in future.

Regards

My airtel number was of delhi circle and i requested for porting to karnataka circle on 3rd march 2018. They did aadhar verification also. I received the confirmation message on the 8th march. At 10pm my old sim was deactivated and new sim did not work. It said 'network not available'.
After this, i made so so many calls to customer care and they said they had no information regarding this number n i should contact the airtel store where i had forwarded the request.
I went again to the store to get my sim activated. They gave me a new sim n said it will be activated in next two days. They have applied for processing! And when i check with customer care, they still have no information!! And want me to re visit the store. And when i check with store, they have no response received yet from the back end.

Where do i go now?! That number of mine is the registered number at all legal places and my day to day life is stuck!!
I escalated the matter to higher official too.. But no response still!!

Hi,
I ported from aircel to airtel and i bought airtel sim card on 25th feb.
My sim card is not activated as of now. I got a status like pending. Please make the sim card activate as soon as possible.
Sim card activation is pending due to airtel tv is not activated.

This number is very important for me because i provide this number to all government related activities.

My phone number is [protected]

Hi, this is miss prasanthi from srikakulam of andhra pradesh having airtel prepaid connection no. [protected], i lost my mobile few days back and i request the airtel team to please block the sim card above.

Please guide me through the process of issuing a duplicate prepaid sim card (If possible, with the balance amount from my previous sim). I expect a quick solution to my problem with further knowledge of the procedure.

Dear sir,

I have applied mnp portability on 26.2.2018 from aircel postpaid to airtel prepaid..

I have facing the error in your ud portal.. Msisdn not found in pacs dated on 4.3.2018.. Till date the error is not clear.

Also my number is deactivate from aircel..

This is my business number.. I have lost my business from the last week..

Requesting you please do some priority to do the activation..

Airtel no : [protected]
Alter no : [protected]

We have shifted to new house. I want to shift the digital tv of airtel to this place. Please do the needful. My residential address is 33b ii floor ponnusamy street royapettah chennai. Iam on leave today. I would be much appreciated if you could install it today. Due to change of address i am requesting airtel to install the digital tv at this new address

I had changed my network from aircel to airtel via portablity. I have submitted my upc to my nearest airtel office in mannargudi, thiruvarur dt., tamilnadu. My mobile number which is to be port to airtel is [protected]. I got airtel sim march1, 2018. That sim was not activated till now. I am having important contacts in that number. So kindly help me to get my same number [protected] and i want to continue that number with airtel network,

Dear Sirs,

I've been an old customer of airtel and am sr. citizen (dob 9/9/47). Today I observed that a hefty deduction from my balance on 12/03/2018 has been done. I dont use data-pack, hence am surprized to find this large deduction. Kindly reverse my balance and oblige me to continue airtel.

Thanking you,

(SK Gupta)
Mob: [protected]

I forgot my mpin number, due to this i am not recharge my own airtel number and not able to reset my mpin number. I called customer care, they told me that they are helpless. I also dial *400 # but they give me only two option one for airtel wallet and other for airtel payment bank. When i choose airtel wallet i didn't get any option to reset my mpin number. And i didn't able to reset my number. I need call from airtel (Concern department) on my number [protected] to resolve my problem. Rupesh kumar

I made sim change request on 7th march 2018 for mobile number [protected]. However, till date my sim hasn't got activated and unable to detect airtel network.
Daily visiting airtel stores in rajarajeshwarinagar but they are saying there has been some technical issue and would be sorted out.. They have been promising me of getting it done few hours..

However, i am not sure when this issue could get sorted out and i can use my number. Mine is a corporate connection and if this doesn't get sorted out i need to cancel the a/c and inform the same to the management.

With regards,

I m using airtel connection with no [protected] the company has barred my message service from last 1 years even afer number of complaints they are not resolving my problem. i am recharge with rs.149 for unlimited call and sms per day 100 but still not going any sms.
i was call airtel customer care but not solving my problem
thanking you
Swapnil Miraje

This is a letter I'm writing to airtel on[protected].

Dear Airtel,

I am a new customer to you since i ported from vodafone to airtel just a week back.

I find the service of airtel to be too lousy and annoying.

My number is (XXXXXXX868). I recharged with super saver pack of Rs.448 for which voice sms and data are unlimited for 82 days.

I recharged my voice pack with additional Rs.100 just after I started using your Sim card. Since I use iPhone, I've the option of iMessage. But continuosly amounts of 5rs has been deducted three times in a single day. You already know that iMessage works on internet. Still I dont know why you have decuted that amount. Hence I disabled iMessage service on my phone to prevent such irrational deductibles from airtel for which I've not paid.

But today, i.e.,[protected], Rs.25 has been deducted from my account on the basis of which I'm unaware of.

Because of your illegal deductions of my balance I had to stop iMessage scared of further such happening.

You are literally making me regret for having ported to airtel. I had no such problems from my previous carrier(Vodafone).

Hence I demand an answer for this immediately.

I want all the deduction details on which basis you have deducted my balance.

And you customer service sucks. Dialing 121 reaches you no where except you end up all psyched up due to dead slow IVRS. You have to understand that people call to solve their problems and discuss with you for further resolution. They dont call you just because they are free. You need to respect the demand of your customer.

PLEASE clear all my doubts quickly before I take a decision to leave your carrier services and getting ported to some other carrier.

Yours faithfully
Dheeraj