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Updated: Nov 1, 2026
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R
Rehank24
from Hyderabad, Telangana
Apr 5, 2018
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Address: 500008
Website: www.airtel.in

I have ported my number from vodafone and iam getting very low network in my phone not only my phone all airtel users who's using airtel in my area and internet also getting slow when i called the customer care service they said they have registered a complain and 1 week gone still waiting for fix but airtel customer service didn't response also iam getting this sign in to network notification hope airtel will response soon.
Regards rehan
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    A
    A Maniar
    from Mumbai, Maharashtra
    Apr 5, 2018
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    Address: Mumbai City, Maharashtra, 401107

    I have an airtel postpaid plan since 2004. I have never faced any issue except visiting matheran. Airtel's network never worked, however, recently since last 6 months i'm getting worst experience with airtel network.

    Wherever i go the experience is same. I have to try at least 5 times to connect or talk. Sometimes i don't hear the opposite caller, other times he can't hear me. Many time it can't connect. At times it disconnects abruptly!

    In fact, everyone in my family is experiencing the same issue with the airtel network.

    In spite of complaining many times, there is no solution from airtel. I have never come across such bad experience with any other company.

    We're planning to switch the service provider. Any suggestions?
    Airtel customer support has been notified about the posted complaint.
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      Ďipankar Debnath
      from Gurgaon, Haryana
      Apr 5, 2018
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      Address: New Delhi, Delhi, 110003

      After a several days i used my airtel sim... I just found that my whole balance had been deducted by airtel, i have around 95 ruppes on my airtel sim.

      I haven't opt for any deduction of balance from a/c and never asked for any other a/c.
      I called several times on customer care numbers 121, 198 and spoke about 2 hours but they couldn't answer why the balance got deducted. Even when i am trying to register complaint they put me on indefinite hold. Customer service representative manager even transferred my call to gprs technical department which nothing to do with the balance deductions. Until now i didn't receive any reply on the same nor did i get the balance. This is the worst customer service experience i had with the airtel. I am using airtel from past 4 years and what i get is the disappointment and worst customer service. I am considering porting to other service providers.

      My airtel no.[protected]
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        P
        praveen dennis
        from Kumbakonam, Tamil Nadu
        Apr 5, 2018
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        Address: Vellore, Tamil Nadu, 632004

        Mastipack was activated in my mobile without my request or knowledge. Another pack was activated and renewed without my request previously which i had canceled without any refund from airtel.
        They must be doing this on quite a large scale on unsuspecting customers and pilfering from their accounts.
        Kindly look into this irresponsible and dishonourable practices by airtel.
        Airtel customer support has been notified about the posted complaint.
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          T
          Taoism Basu
          from Churachandpur, Manipur
          Apr 5, 2018
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          Address: 783370

          I have recharge my mob. No. Today date 5 april 2018 with airtel rs 399 which earlier was suppose to give 84 days validity but nothing of this is seen after recharge. It's show only 1.4gb data available and validity is 6 april 2018. What is this? I want my data/money back. I lost my money and the company is benifitted. Because the company is not affected by our complaint. It will only remain as a sentence readily available for everyone to observe. Cheap means to cheat people.
          Airtel customer support has been notified about the posted complaint.
          My Airtel no is [protected]. From 30th March network is not coming in my phone. After searching the Cellular network and selecting the service provider it shows could not be register now try later. I have changed the Sim slot also but net result is zero. Please take the necessary action to provide me the service as soon as possible.
          My phone has been lost with sim
          Recently I got Cal from Airtel executive n asked me to port from Vodafone to Airtel n I accepted to port to Airtel cos I was facing network prob wit Voda . So today evening my Vodafone network went off so I inserted Airtel sim but now it's not working.pls help me to solve this issue
          Kindly activate my mobile number [protected] my document verification is over yesterday.

          Activate it ASAP as all my bank documents are connected to this number. Pls contact me to [protected] if there is any problems
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            S
            Smriti S
            from Mumbai, Maharashtra
            Apr 5, 2018
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            Address: Mumbai City, Maharashtra
            Website: www.airtel.in

            I am being overcharged on my prepaid calls.. For a call per minute, I'm being charged more than a rupee ! This is ridiculous ! Airtel, you'll owe me an explanation as to why am I being overcharged ? If this continues, I'm going to have to discontinue with Airtel services and switche to another mobile network .
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              M
              Manjunatha Hegde
              from Cuddalore, Tamil Nadu
              Apr 5, 2018
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              Address: 560013

              Sir, i generated upc for portability to switch airtel n/w. But your airtel store, gokulam-mathikere office not accepted my port because they demanding ₹500 first recharge. Recharge is my wish, i never recharge through anyshop or agency. I have internet banking i do my recharge. Why your
              Airtel office demanding forcibly recharge. I need port sim. Kindly take action or i put same in facebook and twitter. Hope you will resolve my problem.
              Regards
              M. Hegde
              Bangalore
              Airtel customer support has been notified about the posted complaint.
              Sir, I generated UPC for portability to switch Airtel N/W.But your Airtel store, Gokulam-Mathikere office not accepted my port because they demanding ₹500 First recharge.Recharge is my wish, I never recharge through anyshop or agency.I have internet banking I do my recharge.why your
              Airtel office demanding forcibly recharge.I need port SIM.Kindly take action or I put same in Facebook and Twitter.Hope you will resolve my problem.
              Regards
              M.Hegde
              Bangalore
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                C
                Charan S K
                from Mandya, Karnataka
                Apr 5, 2018
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                Address: Chittoor, Andhra Pradesh, 517408

                Actually i'm currently using airtel prepaid sim and it's currently in 448/- plan. Unlimited calls, unlimited sms, 1.4 gb/day. Now the issue is i couldn't see live tv on hotstar app, which redirects automatically from airtel tv app. It displays a message saying it is accessable only on airtel network (I'm using airtel sim only for internet). Please check the above issue and let me know as soon as possible.
                Airtel customer support has been notified about the posted complaint.
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                  R
                  rathiashok
                  from Delhi, Delhi
                  Apr 5, 2018
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                  Address: 474009

                  Please note that we are using your land line connection from very long time but we are satisfied the bill raised by us as we are not using broad band facilities on this number even than my monthly bills are coming on higher side
                  Please disconnect my land line no. [protected] immediately and submitted your bill after adjustment of my security deposit so the full and final settlement of this number will take place, please take this complaint seriously
                  Airtel customer support has been notified about the posted complaint.
                  Apr 05, 2018
                  Updated by rathiashok
                  Please up date my disconnection complaint
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                    V
                    varunsqa
                    from New Delhi, Delhi
                    Apr 5, 2018
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                    Address: 201001

                    First Airtel Fraudently opened digital bank account on number [protected],
                    then they freezed my account, due to which i am not able to perform any debit transactions from this account.
                    I've filed a complaint (Airtel reference number 1774071 - Aadhar copy submitted at [protected]@airtelmoney.com), but no one is doing anything in this matter. The mobile is already aadhar linked and all papers already submitted.
                    Their physical Airtel stores are of no use, they are not interested in unfreezing my account. On dialing 400, no IVR option takes me to a customer care executive.
                    Please someone guide me to RBI/ombudsman link, to complain about them.
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                      B
                      bhargavi naidu
                      from Mumbai, Maharashtra
                      Apr 5, 2018
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                      This is the worst service any customer any experience from airtel.
                      I just want to switch my postpaid plan to prepaid plan to my [protected] number
                      It was suppose to be done in 4 days apparently being the worst service. Its been pending for 1 montheven mr. Jafar, manager of airtel gallery in naupada is good for nothing. The staff is such headless mr. Balram who doesnt the process. I need my number to be switched by today
                      Airtel customer support has been notified about the posted complaint.
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                        B
                        b.manasa sri
                        from Bengaluru, Karnataka
                        Apr 5, 2018
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                        Dear sir,
                        I have ported Aircel to Airtel one week ago.still I didn't get any signal from Airtel network.That number is important for me.All my bank accounts are related to this number.i have given many complaints regarding this.No one is reverting to my complaints.This kind of service I never expected from Airtel .it's pathetic service . kindly respond to my complaints and do the need ful

                        Thanks & regards
                        ... .. B.Manasa
                        Airtel customer support has been notified about the posted complaint.
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                          D
                          Debashisbapi
                          from Noida, Uttar Pradesh
                          Apr 5, 2018
                          Resolved
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                          Resolved

                          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                          I am debashis pattnaik. My query is that i have an airtel wallet account but i want to close it, the number that i have open account is that number of idea, and i want to open with mine another number which is airtel. So, please let me know how i deleted my account, i want to open my new wallet account also bank in my new airtel number.

                          Regards
                          Debashis pattanaik
                          Apr 6, 2018
                          Complaint marked as Resolved 
                          very bad service airtel
                          Airtel customer support has been notified about the posted complaint.
                          Apr 06, 2018
                          Updated by Debashisbapi
                          Date of the incident :: 5th apr 2018
                          Dear
                          Airtel /Airtel money wallet/bank

                          I am Debashis Pattanaik. My Concern is that I had a transaction yesterday (5thapr2018) in airtel money(Airtel app).So my concern is simple, i did try to add Rs.448.00 in to my airtel wallet through my idfc debit card. after transaction failed why my Rs 448.00 deducted from my bank account, Please Airtel Money answer me .why you doing this type of bad things with us.i am very unsatisfied with your service.
                          that time was urgent because i wanted to recharge my airtel number which i was recently port in to Airtel ([protected])but i really very bad experienced with Airtel .
                          when i contacted to Airtel Money customer care They said me please wait for 5 working days . but why this stupid things you doing if transaction failed, if amount deducted so, do refund that amount within 24 hrs .

                          ->Please Refund My amount(Rs.448.00) fast.
                          Below are the Details of my account :-
                          Reg no : [protected] (airtel money account )
                          amount : Rs.448.00
                          Through payment : Debit card (IDFC BANK )
                          Transaction id : [protected](By airtel )
                          Transaction Id :
                          POS-VISA/AIRTELMONEY/[protected]IDFC BANK )

                          In case You want to get in touch with me please email at [protected]@gmail.com

                          Regards
                          Debashis Pattanaik

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                            N
                            Report
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                            Address: 400016

                            Form many year i am Air-tel user, i never get proper internet service at my home which is located in center of Mumbai. from long ago i have just paid internet charges to Air-tel but they don't provide good service.
                            LOCATION - S.L. RAHEJA ROAD, MAHIM (W) FISHERMAN COLONY, BLDG NO.-22/B, ROOM NO.-1198, MUMBAI-400016, G/NORTH
                            WARD, MUMBAI, MAHARASHTRA, INDIA, 400016
                            Airtel customer support has been notified about the posted complaint.
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                              B
                              Bennetlal
                              from Mumbai, Maharashtra
                              Apr 5, 2018
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                              Dear,
                              Airtel has charged me for an unknown VAT service (HOUSEOFMODELS). The service has been activated in my number without my concern. I even don't know what it was. I have lost 75 Rs on this.

                              Their standard reply would be that we have clicked something but we don't.

                              Please look into complaint and prevent it from happening in the future. Thanks.
                              Airtel customer support has been notified about the posted complaint.
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                                S
                                Sai Manikanta Gade
                                from Coimbatore, Tamil Nadu
                                Apr 5, 2018
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                                Address: Hyderabad, Andhra Pradesh, 500050
                                Website: airtel prepaid

                                Hi
                                Today i have done recharge for another number...[protected] of 399 for 84 days..
                                Actually it is one of my relative number so i had recharge for them but it is taken by another person so in that case u can send me the details. So that i can ask them
                                Can you send me the details it has been recharged so that i can ask them for return of money.
                                Please give the details as soon as possible.
                                Airtel customer support has been notified about the posted complaint.
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                                  Shruti Mogili
                                  from Palghar, Maharashtra
                                  Apr 5, 2018
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                                  Address: Pune, Maharashtra, 411045

                                  Hi team... I have airtel hotspot connection with me... Sometimes the network is very good and sometimes not. Last night i connected to my laptop, it was showing “no network, connected”. Could you please help me out. Everytime i think of working from home this happens. This needs to be resolved asap otherwise will think of switching to other service provider
                                  Airtel customer support has been notified about the posted complaint.
                                  Dear
                                  I have just recharged my airtel prepaid acount with the rupees of 8 via my debitcard. But the tarrif is working still.
                                  Please resolve this.as soon as possible
                                  Contact me [protected]
                                  waiting for your response
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                                    Coolsu20
                                    from Bengaluru, Karnataka
                                    Apr 5, 2018
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                                    Address: 560016
                                    Website: Airtel.in

                                    I have a fixed line & broadband plan from airtel which was working normal till eom - jan, 2016. But airtel pushed me to go vfibre, first they promised that you get 24 mbps speed in heart of bangalore.

                                    Things seemed to be good for 10 day's and since feb, 2016 till date it has gone worst. First they don't have good infrastructure, good technicians and reliable service. They only are good in paid media advertisement.
                                    They sell connections, but to pity they have 0.4 mbps download and 8 mbps upload plan. The good part of airtel is their billing, inspite of no services they definitely expects you to pay.

                                    Infrastructure wise, they are still using old copper cables, boosting the n/w to provide services, which every alternate weeks breaks down. Have spoken with multiple airtel subscribers and all complain of the same issue.

                                    I have numerous complains, but they close the same with out consulting with me. On one occasion one of the customer service manager of airtel told me - "airtel policy states that customer feedback is not necessary to close tickets". Which literally means customer in india doesn't matter to airtel.

                                    This is a fraud company, please friends - if you have better options look for it first. Doesn't revert or choose airtel incase you have alternative.
                                    Airtel customer support has been notified about the posted complaint.
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                                      Hari108
                                      from Ernakulam, Kerala
                                      Apr 5, 2018
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                                      Address: Chennai, Tamil Nadu, 600049

                                      My number is not working in the usa for anything sms, incoming and outgoing. Please let me know how to get it activated. My number is valid and was bought less than 6 months and brought to usa with the intent o[censored]sing in international roaming for incoming and outgoing calls and messages. It says sim is not provisioned. It used to work initially when i came to the us. Recharge is also returned and not successful.

                                      Thanks,
                                      Dinesh
                                      Airtel customer support has been notified about the posted complaint.
                                      I have wasted my money on Airtel SIM card hoping it works and has lost trust in this connection. I need an answer quickly as I need to use roaming while traveling next week. Shame on this service!
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                                        Suboh
                                        from Fatehabad, Haryana
                                        Apr 5, 2018
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                                        Address: 182202

                                        I have forgotten mpin of my airtel app. I can not use my airtel money. I tried to find out the mpin. But i am not able to find. Is there any simple way to find out the mpin besides going to the airtel customer care store. Please help me to find the mpin of my airtel app.. I shall be very thankful to you.. I can not even recharge the phone with other company sims.. Because they are asking for mpin.. So kindly help me out
                                        Airtel customer support has been notified about the posted complaint.
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