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Airtel Complaints & Reviews

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S
Susan Peruzzi
from Melur, Tamil Nadu
Mar 11, 2018
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Address: Kozhikode, Kerala, 673032
Website: www.airtel.in/s/selfcare

I am not able to sign in to my airtel account for the past 3 to 4 days. I can enter into the homepage www.airtel.in but from there am not able to sign in to my account. It just gives a blank page at www.airtel.in/s/selfcare/.

Please restore my account asap as i need to check my bills and pay online.

Yesterday a message popped up that the technical service would look into it.
I have no idea where to call or send an email message to airtel for help as the help tab too does not function.
Airtel customer support has been notified about the posted complaint.
Mar 15, 2018
Updated by Susan Peruzzi
Unfortunately no one from Airtel customer support has contacted me or resolved the pending issue. I am still unable to login to my airtel account or pay my bills online.
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    Niranjankumar_r
    from Arakkonam, Tamil Nadu
    Mar 10, 2018
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    Address: Chennai, Tamil Nadu, 600047

    To airtel team,

    I am totally fed up with the approach and response of airtel broadband team

    I requested airtel broadband connection through online. I got a call from this number +[protected]. The representative name is priya.

    She asked my address to check the feasibility and told me that they can provide the connection at my location

    So based on her suggestions, i paid 2828 rs as advance for three months and shared my kyc through what's app on 1st march 2018

    After that i did not get any proper response from her. I called many times to the above number and sent messages in what's appa also. But no response. Two days back she blocked my mobile number

    If i call from another number, once she heard my name she is disconnecting the call

    Now i need a speedy solution for this. Bcoz already 10 days gone

    Contact me at [protected] at any time

    Thank you

    Niranjankumar r
    Airtel customer support has been notified about the posted complaint.
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      mkarthikeyan56
      Mar 10, 2018
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      Address: Chennai, Tamil Nadu, 600032

      I applied for prepaid portability from jio to airtel on 1st march. After 6 days, jio signal was closed. It has been more than 5 days but still there is no signal in airtel
      Note:
      I enquired jio customer care, they said that they have sent all my details had been transfered. Even l enquired airtel customer care, they are saying that no data has been received?

      *as soon as possible kindly solve my problem

      Problem no. [protected]
      Alternate no. [protected]

      Karthikeyan
      Airtel customer support has been notified about the posted complaint.
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        Nancy Vaswani
        from Delhi, Delhi
        Mar 10, 2018
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        Address: New Delhi, Delhi, 110087

        Got a message today that videopindw service has been activated @ rs 30.0 for 7day (S). Service will be renewed after validity expiry. To use, click http://bit.ly/actvnvp (Data charges apply). To deactivate, call or sms stop to 155223. More services? Call 56789
        I didn't even opt for this then why this has happened to me?
        I deactivated the service sent stop sms to deactivate. But it is sending a revert message that stop is an invalid entry???! I want to ask why do you activate any service without customer acceptance. I want my money back.
        Airtel customer support has been notified about the posted complaint.
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          S
          sailendra nath Datta
          from Kolkata, West Bengal
          Mar 10, 2018
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          Address: 700157

          Since long I am using your connection on the above mobile number. Last 6/7 months I am not getting proper service from you though I am depositing the money immediately after raising your monthly bill. Most of the time your signal tower is not visible in our building. As a result of which I am not using the talk time and the data which you are providing. You are see from the record that my data balance is increasing and showing 101.4 GB as on date. My monthly plan Rs.399/- (includes rental). I have already complain 2 months ago in your Chinar Park office, Near City Center-II. After a few days your technician came to my house and building for inspection and found the bad signal. They assured that they will inform the authority and sort out the problem very soon. But no action has yet made. You are, therefore, requested to look into the matter immediately otherwise I will shift my connection to Vodafone Plan as their signal strength is very nice here and they are regularly hammering for their service. I am residing in a very big complex adjacent to City Center-II, New Town. My complex name is Greenwood Sonata which is situated on the Biswa Bangla Sarani. There is 460 flats in our complex and most of the person are facing that problem. Please look into the matter and inform me the fate of the problem. Thanks and regards, Sailendra Nath Datta, My alternate no.[protected]/[protected]
          Airtel customer support has been notified about the posted complaint.
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            K
            Kumar Murugesan
            from Dindigul, Tamil Nadu
            Mar 10, 2018
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            Address: Erode, Tamil Nadu, 638401

            I have recently ported my number from aircel to airtel. After 8 days, i am getting mobile data and outgoing facility but can't able to receive any incoming calls and sms which is very mandatory for getting otp for banking..

            As i am an academician, i am supposed to get calls very often from my higher officials and students.

            In this regard, i need urgent attention from the mobile service provider in solving this issue, help me out..
            Airtel customer support has been notified about the posted complaint.
            Mar 14, 2018
            Updated by Kumar Murugesan
            My grievance is been sorted out.. thank you.
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              S
              subba Narasaiah
              from Guwahati, Assam
              Mar 10, 2018
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              Address: Sagar, Madhya Pradesh

              I link aadhar to my airtel sim card since 6 months back and opened my airtel payment bank without my permission and my indane gas subsidy amount taken in airtel payment bank in dec 2017. After 15 days my airtel payment bank account closed. I going to airtel store my problem is not solved due to my account closing. Pl return back my lpg gas subsidy amount to my account immediately.
              Airtel customer support has been notified about the posted complaint.
              Mar 21, 2018
              Updated by subba Narasaiah
              Resolve my problem
              Very bad service
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                S
                Somnath Mishra
                from Patiala, Punjab
                Mar 10, 2018
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                Address: New Delhi, Delhi, 110028
                Website: Airtel

                Yesterday i have booked 1 ticket from udaipur to delhi boarding on 16 march on irctc application and payment made through airtel money.
                Ticket couldn't booked and amount deducted from my airtel wallet. Once again l did the same and same happened, money deducted from wallet. No sms of ticket booking has come, no confirmation of anything has come except of money deducted.
                Airtel customer support has been notified about the posted complaint.
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                  S
                  S N B PRASAD
                  Mar 10, 2018
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                  Address: 560097
                  Website: Airtel

                  I have recharged the package which offers 1gb 4g data per day and free voice calls for 70 days. My daily usage is around 260 to 400 mb per day. My calls are hardly 5 minutes per day on average. I wanted only internet. But package is like that.
                  My house is situated just 500 metres away from airtel tower. However, the data is so much slow that even 2g was working faster. Even mail or ola app does mot open but simply circling. Airtel is cheating us.
                  My wife is having geo connection. It works with high speed on all days 24x7.
                  If airtel openly says to go for specific package with regular high speed, i would have opted happily. But this type of cheating is bad in the eyes of law.
                  Airtel should reply with offers with specific speed in the packages at all time 24x7
                  S n b prasad
                  Airtel customer support has been notified about the posted complaint.
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                    D
                    Deepak Varandani
                    from Jaipur, Rajasthan
                    Mar 10, 2018
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                    Address: Jaipur, Rajasthan, 302018

                    I have visited to ur tonk road jaipur store for postpaid to prepaid. I have submitted xerox copy of aadhar and photograph theuy have not accepted the xerox copy they demanded original not talking properly by ur executive hence i have left no other option to port out the connection from airtel to vodafone.

                    My contact no is [protected]
                    Port out postpaid no [protected]
                    Airtel customer support has been notified about the posted complaint.
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                      Z
                      zain irshad
                      from Bengaluru, Karnataka
                      Mar 10, 2018
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                      Address: 560005

                      Hi,

                      I have been a customer with airtel for over 4 years now, having there postpaid connection. Along with broadband and landline connection for a period of about 18 months or more now.

                      On 9/march/2018, airtel has disconnected /suspended my mobile number: [protected], and the reason provided was a system issue.

                      I have been frequently calling there customer care, and visited there branch office in frazer town, bangalore. Was helpless.

                      I need to file a legal petition and complain against airtel for the trouble caused
                      Airtel customer support has been notified about the posted complaint.
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                        S
                        Shivu Dellu
                        from Bengaluru, Karnataka
                        Mar 10, 2018
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                        Address: Bangalore, Karnataka, 560040

                        Bangalore vijayanagar pipeline road store, executives not giving a proper response.
                        I’m waited 30 minites for some network related quiery,
                        They didn’t respond me..
                        Ther is no proper service in the store
                        Executives playing with the customers
                        They are busy with their personal work while working hour, i’m disappointed for response..
                        I never go for the airtel network with a such bad customer services..
                        Airtel customer support has been notified about the posted complaint.
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                          R
                          Rashmikhairatkar
                          from Mumbai, Maharashtra
                          Mar 10, 2018
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                          Address: 400706
                          Website: www.airtel.in

                          This is regarding extremely poor customer support and services offered by airtel. Claiming to be the fastest network, it is disappointing to experience poor network everywhere, frequent call drops and data connection which does not work. Also i've been trying to reach customer support from past 2 hrs but call goes unanswered.

                          Request you to address my concerns immediately since neither i am able to reach your support team nor is my earlier complaint resolved.
                          Relationship no. Is [protected]
                          Airtel customer support has been notified about the posted complaint.
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                            R
                            Ramasamy Pl
                            from Puducherry, Puducherry
                            Mar 10, 2018
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                            regarding charging rs.15 as late fee

                            Hi,

                            Dth recharges are done as prepaid.
                            On prepaid recharge, why do airtel charge rs.15 as late fees?

                            My account got stopped due to insufficient balance on 12 am and i recharged the same account by 10 am today.
                            But still they have recovered rs.15 from my account.
                            And these amount recovered from our balance is also not being notified to the customer.
                            So, i would like to seek information...
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                            S
                            Shaji Katticaran
                            Mar 10, 2018
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                            Address: Ernakulam, Kerala, 682028

                            I am using an airtel prepaid connection, mobile number [protected].
                            On 09/03/2018 i received a sms mentioning that an amount of ₹ 35 has been deducted from my main balance without my knowledge or permission.
                            The message said that the amount has been deducted for activating vemer service which i have never applied and that too this amount is for just 7 days and after that they will continue doing so.
                            This is cheating and imagine the amount airtel will be collecting just by multiplying the number of consumers.
                            I would like the concern authorities to please look into this and do the needful so that the consumers get their money back at the earliest and these sorts of cheating never happen again. P
                            Airtel customer support has been notified about the posted complaint.
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                              H
                              Hari Rathnam
                              from Gurgaon, Haryana
                              Mar 10, 2018
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                              Address: 560064
                              Website: [email protected]

                              My Airtel wallet amount not able to transfer to another bank so that i was contact to airtel customer care they told send mail to [protected]@airtelbank.com and share the adhar card, pan card & cancelled check as per their requirements i was send mail but still now i was not received any conformation.i feel very bad my airtel no-[protected].
                              Airtel customer support has been notified about the posted complaint.
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                                A
                                anupam.trivedi
                                from Meerut, Uttar Pradesh
                                Mar 10, 2018
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                                Address: Gurgaon, Haryana, 122015
                                Website: EPFO

                                Dear sir

                                I was resigned from bharti airtel services ltd in
                                My father name is rajendra kumar trivedi & relationship in my un number is[protected] and my pf number is hr/ggn/10693/40432 my living date not mansion please help

                                Pan number:-awfpa7142q
                                Adhar number:[protected]

                                Regards
                                Employee id 91515
                                Mob:[protected]

                                Pf cell (Ramco)
                                Mr. Pulin das
                                Bharti airtel limited,
                                Airtel ncr campus
                                Seat no. C-u517, ug floor, plot no 16,
                                Udyog vihar, phase-iv
                                Gurgaon - 122015 haryana
                                Airtel customer support has been notified about the posted complaint.
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                                  AbithGS
                                  from Salem, Tamil Nadu
                                  Mar 10, 2018
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                                  Address: Bangalore, Karnataka, 560061

                                  I ported my postpaid nos from vodafone to airtel.. My vodafone network got disconnected at scheduled time but when added airtel sim it shows no network.. This is a very very bad service from airtel and i am missing my business calls.. Horrible customer service.
                                  I keep getting calls to port to airtel for good offers and better network coverage, and after porting this is the situation. Please fix it asap.
                                  Airtel customer support has been notified about the posted complaint.
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                                    priya info
                                    from Chennai, Tamil Nadu
                                    Mar 9, 2018
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                                    Hi.. I ported out to airtel on 1st march 2018 and got my new airtel sim. Even after 1 week its not activated. My no is [protected]. No tower at all.. Please activate my number
                                    I visited airtel showroom, they r telling it ll b solved n 7 days.. But its already 7 days.. Its really very urgent. Kindly tell me whether i ll get the number or not.
                                    I need the number for bank transactions also.. Im n very urgent.. Solve d issue..
                                    No signal at all..
                                    Airtel customer support has been notified about the posted complaint.
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                                      Naresh Tati
                                      from Vadakku Valliyur, Tamil Nadu
                                      Mar 9, 2018
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                                      Address: Tirunelveli, Tamil Nadu

                                      Sir
                                      I have visited Airtel service centre in Onnarpettai Balaji communications and they have told me to link my aadhar by giving 14546 number. I have explained him that I am from Andhra and my sim is taken in Tamilnadu them he is asking me to travel Andhra for linking aadhar to my mobile. Is there any other possibility for linking aadhar??
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