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Airtel Complaints & Reviews

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Updated: Jan 15, 2026
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N
Narayanan Sakthi
from Delhi, Delhi
Mar 7, 2018
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Address: 630103
Website: Network services very bad,increase good service and satisfy the value of my expenses

For the reason portability problem (Due to insufficient portability for the new connections) i am not able to contact even in airtel network single time attend. I am very hesitate in this type of disturb for the above said complaints. So you are got my money to activate up to coming 20th march. I am ready to filled case against you for lack of customer service. Even customer care number also not one proper. Just 5 minutes before try to speak customer relation ship manager no one way to reach by 121. So you are only booming your name by advertisement not by service. Finally asking the answers for you are ready to given best service? Because of i am lost my money rs.250/- for your booming advertisement words best services. So that i am raising coming words" as per scheduled (Till date you are not given good services. From the good service starting date even today also accepted) coming 28 days given up to april 4th or else publicity your network status by lawful action?
Airtel customer support has been notified about the posted complaint.
I have paid 2 times in the same month of feb 2018 for Rs1200 and Rs 1100
after that also they have disconneted my call. and there is no reply at all from airtell
they are cheating a customer...
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    A
    Ansiabdur
    from Hyderabad, Telangana
    Mar 7, 2018
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    Address: Aligarh, Uttar Pradesh, 202002

    I m ansari using airtel for more than 10 years past five months i am suffering lot of network issues each time calling to customercare they are not giving me valid reson. I m n otherstate i cant change my sim and i have visited airtel store also they didn’t gave me proper solution. So please take action on complete airtel network. I am suffering a lot because of this offen i cant receive calls
    Airtel customer support has been notified about the posted complaint.
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      A
      Amit kumar Nabera
      from Bengaluru, Karnataka
      Mar 7, 2018
      Resolved
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      Resolved

      Address: Ajmer, Rajasthan, 305901
      Website: www.airtel.in

      A customer care excutive call me and request to recharge of rs 996.00/- having one year validity with same existing package. And as per advice i recharged same, but now my movies channel is not showing. Please refund me my money. And please instruct not to do fraudlent activity with customer.

      I received call on dated 04.03.2018 from no [protected] at 10:48 am & 4:48 pm on my registered mobile no - [protected]

      My digital tv id - [protected]
      Mar 7, 2018
      Complaint marked as Resolved 
      i just have submit the complaint and its showing marked as resolved, while it is not resolved
      Airtel customer support has been notified about the posted complaint.
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        R
        rockwithriaz
        Mar 7, 2018
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        My name is riaz holding airtel prepaid no [protected].
        I am currently in mexico for the 2 weeks so i recharged with 3997 pack but i m unable to make any outgoing calls.

        I even email about the issue to customer care executive twice, they said it will be resolved in 72 hours. I am facing this issue for last 4 days.

        My current network is telcel provided by airtel

        Request your help in getting outgoing calls activated.
        Airtel customer support has been notified about the posted complaint.
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          S
          Syed Yabish Ali
          from Patna, Bihar
          Mar 7, 2018
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          Address: Patna, Bihar, 800006

          Respected sir,
          I have done one transaction at 06th march 2018 of rs 14, 000 from airtel payement bank upi app actually the transaction held and balance deducted but not credited in recipient’s accounti. I have already reported there and i got the status like payment is transfered but the disputed: resolved - credited into payee's account. Neither the the money was credited to beneficiary's account nor in my account. I have sended screenshot of transaction details about upi id and bank transaction details. Please help me to find my money sir because airtel payment bank was not at all giving any type of attentions. Complaint no:-1643721. I hope you will help me... Sir
          +2 photos
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            S
            Sonukumar8890
            from Delhi, Delhi
            Mar 7, 2018
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            Address: New Delhi, Delhi, 110049

            My name is sonu kumar. Mobile no [protected]. I could not send any messages to any one. Plz solve the issue. These problem eruppted for past 5days. There is no problem with setting as i could my message but could not send it.. U have even recharge sms pack worth 34 but it was not working. I have recharge my airtel sim with 448 pack and i am also entitled to send messages but couldn't do so.
            Thank you
            Airtel customer support has been notified about the posted complaint.
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              P
              Pankaj Kumar Dhiwar
              from Darbhanga, Bihar
              Mar 7, 2018
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              Address: Siwan, Bihar, 841504

              Dear sir,
              I have recharge net pack 1gb per day, but can't use it... I want to inform you that i can't use single mb of 1 gb. I'm using 4g handset "samsung j2 pro" but the custo meri support told me that your handset is not supportable... And refuse to help...
              I'm so disappointed of your service.
              Because i have use "jio" in my handset and always supportable with and got 4g speed.
              So, i've a request to see over my issue and solve my problem... And if you will not solve my problem than i should destroy or not use it any more.

              Thank you...
              Airtel customer support has been notified about the posted complaint.
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                S
                sk828666
                from Mumbai, Maharashtra
                Mar 6, 2018
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                Address: Mumbai City, Maharashtra, 421306

                Hii...

                As i am here to having my unique porting code (Upc) to make easy way to to porting out my mobile number [protected] to other operator..

                Its my humble request you to please provide me the upc code to have ne porting or send me the upc code on mh alternate mobile number i. E., [protected] or have it on my email id [protected]@gmail.com / [protected]@gmail.com

                I will be thankful to having upc code

                Thank you.
                Airtel customer support has been notified about the posted complaint.
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                  L
                  Latiseh
                  Mar 6, 2018
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                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                  It has become the worst network. From last two months they are charging me wrong bill and without any intimation they have stopped my outgoing. After visiting to the airtel store they have started the services and told me they will change my plan from family to individual but nothing happened as such. They have changed my plan to individual basic and stopped my internet services and now no plan can be changed on my phone as plan can be changed once in a billing cycle.
                  Airtel customer support has been notified about the posted complaint.
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                    R
                    Rattiyakorn Dacanay
                    from Shimoga, Karnataka
                    Mar 6, 2018
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                    recharge on wrong number on airtel website

                    Address: Bangalore, Karnataka, 560076

                    Ear team,

                    Hi i'm rattiya, i've done a recharge on the wrong number through the airtel website and have sent an sms to 59109 but got an sms saying "no keyword match". Please resolve the issue asap

                    Details are given below

                    Date - 06/03/2018

                    Correct mobile number-[protected]

                    Wrong mobile number-[protected]

                    Amount -199

                    Transaction id[protected]...
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                    D
                    Dhruv Bansal
                    from Noida, Uttar Pradesh
                    Mar 6, 2018
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                    Address: Faridabad, Haryana, 121008
                    Website: Airtel

                    There is so much of problem in my colony.The problem is slow internet speed.In my house 2G speed is come what I do ? tell me.My father and my family members aslo face this kind of problem.When I do any homework by google your internet is slow.My homework is drop.
                    hope you understand my problem and solve my problem faster.
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                      R
                      rythik
                      from Bengaluru, Karnataka
                      Mar 6, 2018
                      Resolved
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                      Resolved

                      Address: 576104

                      Hi, since my old sim card got damaged i went to the near by airtel office and collected a new sim replacing it, they asked me to wait for 4 hrs and i have waited and i have not got the sim activation . when i called the customer care and asked they said there was no activation request they received from the airtel office . because of this i have wasted my time and must have missed a lot of important calls. i am seriously disappointed by the service i have got . i have to go to the airtel office once again for this
                      Mar 9, 2018
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
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                        S
                        Suraj Hayathbabu
                        from Bangalore, Karnataka
                        Mar 6, 2018
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                        Address: Bangalore Urban, Karnataka, 560030

                        Hello,

                        I am using airtel digital connection with Account [protected]-001. In october I have updated my package to 1 year HD which includes all the channels.

                        Recently I have noticed that I was charged 45 INR per month for Gemini HD separately from the month of October. I called customer care on 4th of March 2018 and informed the same. They said very sorry for the inconvenience and mentioned some package activated by mistake. They deactivated the same and promised that my money will be credited back to my account within 24 hrs.

                        Its been more than 48 hrs and my money is not credited. When I called Customer care again they say it is my mistake I didnt notice. So, they cant credit back my money.

                        Im platinum customer of airtel from 2007 (Mob: [protected]).. I feel I am cheated? I am not bothered about my 300 INR. I am concerned about the values and ethics. They are cheating the customers.

                        Kindly help to credit back my money
                        Airtel customer support has been notified about the posted complaint.
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                          2
                          24000888
                          from Mumbai, Maharashtra
                          Mar 6, 2018
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                          Address: Kurnool, Andhra Pradesh

                          Dear Sir,

                          I am not receiving post paid data bill my data card no is [protected]

                          I have visited your Kurnool Airtel office and they told we have updated the same.
                          I have received up to October 2017 from November month I am not receiving how I can pay the bill

                          how many times I have to visit your office please look in the same and clear the problem
                          Airtel customer support has been notified about the posted complaint.
                          Mar 06, 2018
                          Updated by 24000888
                          my contact mobile number is [protected] for old complaint contact purpose
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                            S
                            Suresh Seelam
                            Mar 6, 2018
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                            Address: Visakhapatnam, Andhra Pradesh, 530026

                            Hi Team,

                            Subject : Recharge to wrong Mobile number.

                            I have done mistake on my own While recharging IR - Package (646/- Rs) to my mother In law Mobile Number +[protected] by mistake I have enter a wrong mobile number (+[protected] and recharge is successful.

                            So it possible to revert back my transaction amount (646/- Rs) to my actual number (+[protected] and add it to main balance (talk time)? If not possible to add it main balance please do cancel my transaction

                            provide the following details required:
                            Your Mobile number : +[protected]
                            Wrong mobile number : +[protected]
                            Amount : 646/- Rs
                            Transaction ID :[protected]

                            Transaction Details:-

                            On-line Prepaid Payment Receipt
                            Thank you. Please quote this receipt number for any queries in future related to this transaction.
                            Transaction Details
                            Name Kaartheeka
                            Address 5-147, Sanjay Nagar, Laxmidevipally, kothagudem, khammam - 507101
                            E-mail ID k.[protected]@gmail.com
                            Mobile Number [protected]
                            Transaction Type recharge
                            Transaction Reference Number [protected]
                            Date 06 Mar 2018
                            Amount Paid (Rs.) 646.00
                            Service Tax (Rs.) 0
                            Process Fee (Rs.) 0
                            Payment From Debit Card
                            [protected]Thank you for using airtel on-line payment services[protected]
                            BAL
                            Registration Number.AAACB2894GST036
                            Address:Plot No. 16, Udyog Vihar, Phase -IV, Gurgaon

                            Thanks
                            Kartheeka
                            +1 photos
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                              M
                              Mehul Sethi
                              Mar 6, 2018
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                              sim not working after porting from jio to airtel

                              I had raised a request with airtel for porting from jio to airtel. My old sim stopped working 10 hours ago and my new sim (Airtel sim) doesnt seem to be working. I am missing a lot of calls and feeling very helpless and harrassed as both my sims have stopped working and i dont have access to my number.

                              Kindly provide solution as soon as possible.

                              Airtel circle : karnataka...
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                              Serah Jessy
                              from Bengaluru, Karnataka
                              Mar 6, 2018
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                              Address: 560070

                              I ported my sim from tata docomo to airtel on 2nd march 2018. The sim was working for a while but now it's been 4 days and it's not at all working. The guy who did the porting told me that it will take upto 5-7 days for the new sim to get activated but why is it taking so long. I cant even use my sim for online purposes and nobody is able to contact me
                              Airtel customer support has been notified about the posted complaint.
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                                johnlouie
                                Mar 6, 2018
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                                Due to ongoing problems with aircel service provider i ported my aircel sim to airtel. After porting my number from aircel to airtel after two my aircel sim gets deactivated and till now my airtel sim showing no signal and i dont know whether my airtel sim gets activated or not. What is the problem in that. I will be verymuch thankful to u i[censored] say some solution to this issue. Thanks in advance.
                                Airtel customer support has been notified about the posted complaint.
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                                  T
                                  Toshik
                                  from Agartala, Tripura
                                  Mar 6, 2018
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                                  The speed of internet is not good through out the day except at certain times. I have a plan purchased of 4G services. Customer care people say me that everything is ok from our side but speed of internet remains slow at many of times.
                                  This is from about a Month ago and i contacted regarding this many times in customer care but help was not good.
                                  Airtel customer support has been notified about the posted complaint.
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                                    Ersheen
                                    from Chandigarh, Chandigarh
                                    Mar 6, 2018
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                                    Address: Mohali, Punjab

                                    Sir i gurjeet kaur is using mobile no. Of airtel company [protected]. The internet serivces on this number is not working from last more than 15 days. I have made number of complaints to customer care and emailed to airtel office. They are not solving my problem. I m being mentally harassed by airtel company. Kindly take action. Sir i m using this no. Since 2004. My other no. Are also working with airtel. I m facing problem without internet due to whcih my online services are affecting
                                    Kindly resolve my issue
                                    Airtel customer support has been notified about the posted complaint.
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