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Airtel Complaints & Reviews

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S
sailendra nath Datta
from Kolkata, West Bengal
Mar 10, 2018
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Address: 700157

Since long I am using your connection on the above mobile number. Last 6/7 months I am not getting proper service from you though I am depositing the money immediately after raising your monthly bill. Most of the time your signal tower is not visible in our building. As a result of which I am not using the talk time and the data which you are providing. You are see from the record that my data balance is increasing and showing 101.4 GB as on date. My monthly plan Rs.399/- (includes rental). I have already complain 2 months ago in your Chinar Park office, Near City Center-II. After a few days your technician came to my house and building for inspection and found the bad signal. They assured that they will inform the authority and sort out the problem very soon. But no action has yet made. You are, therefore, requested to look into the matter immediately otherwise I will shift my connection to Vodafone Plan as their signal strength is very nice here and they are regularly hammering for their service. I am residing in a very big complex adjacent to City Center-II, New Town. My complex name is Greenwood Sonata which is situated on the Biswa Bangla Sarani. There is 460 flats in our complex and most of the person are facing that problem. Please look into the matter and inform me the fate of the problem. Thanks and regards, Sailendra Nath Datta, My alternate no.[protected]/[protected]
Airtel customer support has been notified about the posted complaint.
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    K
    Kumar Murugesan
    from Dindigul, Tamil Nadu
    Mar 10, 2018
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    Address: Erode, Tamil Nadu, 638401

    I have recently ported my number from aircel to airtel. After 8 days, i am getting mobile data and outgoing facility but can't able to receive any incoming calls and sms which is very mandatory for getting otp for banking..

    As i am an academician, i am supposed to get calls very often from my higher officials and students.

    In this regard, i need urgent attention from the mobile service provider in solving this issue, help me out..
    Airtel customer support has been notified about the posted complaint.
    Mar 14, 2018
    Updated by Kumar Murugesan
    My grievance is been sorted out.. thank you.
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      S
      subba Narasaiah
      from Guwahati, Assam
      Mar 10, 2018
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      Address: Sagar, Madhya Pradesh

      I link aadhar to my airtel sim card since 6 months back and opened my airtel payment bank without my permission and my indane gas subsidy amount taken in airtel payment bank in dec 2017. After 15 days my airtel payment bank account closed. I going to airtel store my problem is not solved due to my account closing. Pl return back my lpg gas subsidy amount to my account immediately.
      Airtel customer support has been notified about the posted complaint.
      Mar 21, 2018
      Updated by subba Narasaiah
      Resolve my problem
      Very bad service
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        S
        Somnath Mishra
        from Patiala, Punjab
        Mar 10, 2018
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        Address: New Delhi, Delhi, 110028
        Website: Airtel

        Yesterday i have booked 1 ticket from udaipur to delhi boarding on 16 march on irctc application and payment made through airtel money.
        Ticket couldn't booked and amount deducted from my airtel wallet. Once again l did the same and same happened, money deducted from wallet. No sms of ticket booking has come, no confirmation of anything has come except of money deducted.
        Airtel customer support has been notified about the posted complaint.
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          S
          S N B PRASAD
          Mar 10, 2018
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          Address: 560097
          Website: Airtel

          I have recharged the package which offers 1gb 4g data per day and free voice calls for 70 days. My daily usage is around 260 to 400 mb per day. My calls are hardly 5 minutes per day on average. I wanted only internet. But package is like that.
          My house is situated just 500 metres away from airtel tower. However, the data is so much slow that even 2g was working faster. Even mail or ola app does mot open but simply circling. Airtel is cheating us.
          My wife is having geo connection. It works with high speed on all days 24x7.
          If airtel openly says to go for specific package with regular high speed, i would have opted happily. But this type of cheating is bad in the eyes of law.
          Airtel should reply with offers with specific speed in the packages at all time 24x7
          S n b prasad
          Airtel customer support has been notified about the posted complaint.
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            D
            Deepak Varandani
            from Jaipur, Rajasthan
            Mar 10, 2018
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            Address: Jaipur, Rajasthan, 302018

            I have visited to ur tonk road jaipur store for postpaid to prepaid. I have submitted xerox copy of aadhar and photograph theuy have not accepted the xerox copy they demanded original not talking properly by ur executive hence i have left no other option to port out the connection from airtel to vodafone.

            My contact no is [protected]
            Port out postpaid no [protected]
            Airtel customer support has been notified about the posted complaint.
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              Z
              zain irshad
              from Bengaluru, Karnataka
              Mar 10, 2018
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              Address: 560005

              Hi,

              I have been a customer with airtel for over 4 years now, having there postpaid connection. Along with broadband and landline connection for a period of about 18 months or more now.

              On 9/march/2018, airtel has disconnected /suspended my mobile number: [protected], and the reason provided was a system issue.

              I have been frequently calling there customer care, and visited there branch office in frazer town, bangalore. Was helpless.

              I need to file a legal petition and complain against airtel for the trouble caused
              Airtel customer support has been notified about the posted complaint.
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                S
                Shivu Dellu
                from Bengaluru, Karnataka
                Mar 10, 2018
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                Address: Bangalore, Karnataka, 560040

                Bangalore vijayanagar pipeline road store, executives not giving a proper response.
                I’m waited 30 minites for some network related quiery,
                They didn’t respond me..
                Ther is no proper service in the store
                Executives playing with the customers
                They are busy with their personal work while working hour, i’m disappointed for response..
                I never go for the airtel network with a such bad customer services..
                Airtel customer support has been notified about the posted complaint.
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                  R
                  Rashmikhairatkar
                  from Mumbai, Maharashtra
                  Mar 10, 2018
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                  Address: 400706
                  Website: www.airtel.in

                  This is regarding extremely poor customer support and services offered by airtel. Claiming to be the fastest network, it is disappointing to experience poor network everywhere, frequent call drops and data connection which does not work. Also i've been trying to reach customer support from past 2 hrs but call goes unanswered.

                  Request you to address my concerns immediately since neither i am able to reach your support team nor is my earlier complaint resolved.
                  Relationship no. Is [protected]
                  Airtel customer support has been notified about the posted complaint.
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                    R
                    Ramasamy Pl
                    from Puducherry, Puducherry
                    Mar 10, 2018
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                    regarding charging rs.15 as late fee

                    Hi,

                    Dth recharges are done as prepaid.
                    On prepaid recharge, why do airtel charge rs.15 as late fees?

                    My account got stopped due to insufficient balance on 12 am and i recharged the same account by 10 am today.
                    But still they have recovered rs.15 from my account.
                    And these amount recovered from our balance is also not being notified to the customer.
                    So, i would like to seek information...
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                    S
                    Shaji Katticaran
                    Mar 10, 2018
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                    Address: Ernakulam, Kerala, 682028

                    I am using an airtel prepaid connection, mobile number [protected].
                    On 09/03/2018 i received a sms mentioning that an amount of ₹ 35 has been deducted from my main balance without my knowledge or permission.
                    The message said that the amount has been deducted for activating vemer service which i have never applied and that too this amount is for just 7 days and after that they will continue doing so.
                    This is cheating and imagine the amount airtel will be collecting just by multiplying the number of consumers.
                    I would like the concern authorities to please look into this and do the needful so that the consumers get their money back at the earliest and these sorts of cheating never happen again. P
                    Airtel customer support has been notified about the posted complaint.
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                      H
                      Hari Rathnam
                      from Gurgaon, Haryana
                      Mar 10, 2018
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                      Address: 560064
                      Website: [email protected]

                      My Airtel wallet amount not able to transfer to another bank so that i was contact to airtel customer care they told send mail to [protected]@airtelbank.com and share the adhar card, pan card & cancelled check as per their requirements i was send mail but still now i was not received any conformation.i feel very bad my airtel no-[protected].
                      Airtel customer support has been notified about the posted complaint.
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                        A
                        anupam.trivedi
                        from Meerut, Uttar Pradesh
                        Mar 10, 2018
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                        Address: Gurgaon, Haryana, 122015
                        Website: EPFO

                        Dear sir

                        I was resigned from bharti airtel services ltd in
                        My father name is rajendra kumar trivedi & relationship in my un number is[protected] and my pf number is hr/ggn/10693/40432 my living date not mansion please help

                        Pan number:-awfpa7142q
                        Adhar number:[protected]

                        Regards
                        Employee id 91515
                        Mob:[protected]

                        Pf cell (Ramco)
                        Mr. Pulin das
                        Bharti airtel limited,
                        Airtel ncr campus
                        Seat no. C-u517, ug floor, plot no 16,
                        Udyog vihar, phase-iv
                        Gurgaon - 122015 haryana
                        Airtel customer support has been notified about the posted complaint.
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                          A
                          AbithGS
                          from Salem, Tamil Nadu
                          Mar 10, 2018
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                          Address: Bangalore, Karnataka, 560061

                          I ported my postpaid nos from vodafone to airtel.. My vodafone network got disconnected at scheduled time but when added airtel sim it shows no network.. This is a very very bad service from airtel and i am missing my business calls.. Horrible customer service.
                          I keep getting calls to port to airtel for good offers and better network coverage, and after porting this is the situation. Please fix it asap.
                          Airtel customer support has been notified about the posted complaint.
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                            P
                            priya info
                            from Chennai, Tamil Nadu
                            Mar 9, 2018
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                            Hi.. I ported out to airtel on 1st march 2018 and got my new airtel sim. Even after 1 week its not activated. My no is [protected]. No tower at all.. Please activate my number
                            I visited airtel showroom, they r telling it ll b solved n 7 days.. But its already 7 days.. Its really very urgent. Kindly tell me whether i ll get the number or not.
                            I need the number for bank transactions also.. Im n very urgent.. Solve d issue..
                            No signal at all..
                            Airtel customer support has been notified about the posted complaint.
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                              Naresh Tati
                              from Vadakku Valliyur, Tamil Nadu
                              Mar 9, 2018
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                              Address: Tirunelveli, Tamil Nadu

                              Sir
                              I have visited Airtel service centre in Onnarpettai Balaji communications and they have told me to link my aadhar by giving 14546 number. I have explained him that I am from Andhra and my sim is taken in Tamilnadu them he is asking me to travel Andhra for linking aadhar to my mobile. Is there any other possibility for linking aadhar??
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                                V
                                Varadh Jana
                                from Chennai, Tamil Nadu
                                Mar 9, 2018
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                                Address: 600124

                                I recharged my phone number 2 times by error with two different plan and tried to ask for help from phonepe to which phonepe replied by sending the reference number and asking to consult my service provider but my service provider - airtel customer care said that the recharges done through phonepe are third party recharge and these recharges can't be reversed so i doesnt find the way to resolve this problem to protect its customer's money in future.
                                Airtel customer support has been notified about the posted complaint.
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                                  A
                                  Ashok0105
                                  Mar 9, 2018
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                                  Address: Chennai, Tamil Nadu

                                  I brought airtel dth 6 month back. I recharged for 6 month. It finished 3rd march. I try to recharge it but i forget my airtel dth customer id. I press menu but nothing shown on screen. I can't able to recharge my dth. Here i am sending details stb id: [protected], view card no: [protected]. Please reply me with customer id. Thanks. Regards.
                                  Ashok kumar
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                                    A
                                    ajarworld
                                    from Mumbai, Maharashtra
                                    Mar 9, 2018
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                                    Address: 600014

                                    I have obtained mobile hotspot on advance rental basis which has end dated on 09-feb-18. I made a call call on 10-feb-18 to cancel it.

                                    But the customer service assured me that will change it to monthly basis.

                                    They did not do it.

                                    Now they are asking me to pay 3000 for which i did not use it.

                                    I have launched a complaint. They are very rude

                                    Mobil num [protected]
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                                      Purav_Krishang
                                      from Guwahati, Assam
                                      Mar 9, 2018
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                                      Address: Mumbai City, Maharashtra, 400705

                                      Firstly every month we are facing problems in invoice how your company is working we really fedup & harassed. I humble request to please streamline on the same as we don’t like to put mails every month to you at the time of making payment.

                                      See the below screen shot about the charges what you have added
                                      1) i had asked to stop ir as per attached mail what we had given earlier
                                      2) in my plan sms is free how can you charge us for local & national sms

                                      Relationship number

                                      [protected]
                                      Airtel customer support has been notified about the posted complaint.
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