Airtel Complaints & Reviews

We have approached your outlet many times for porting number : old (Aircel) [protected] to Airtel. Still they could not resolve my problem. They are telling it takes only 7 days it takes to port. But the same has taken more than 15 days still I could not get the connectivity for pre-paid.
This is the way the outlets are functioning. Now I am unable to view all my callers. This is nothing but deficiency in your service. Please activate the sim for which I have already paid Rs. 270/- which is nothing but looting the customers.

Please activate immediately else I may resort to complaining to TRAI. Hope you will not give scope for such unpleasantness and resolve the problem immediately.

Thanking you,

S K N Rajasri

Hi
Before going out of India, i had opted for International roaming by paying INR 1199 + 149 (for activation) and is valid for 10 days, Internet 3Gb data and voice call 250 min free etc.
activated the connection on 28/1/2018 and returned on 5/2018, it was a 9 days trip to Australia. on the day of my arrival to india i get a message from AIRTEl that i have exceed the amount is 6925. Appx.and it was shocked.
later recevied the bill and check that i have used 5.5 GB (in Bill) and customer care person says that i have used 3, 5 GB.
My concern is whole month (30 days) local i donot use more than 5 GB of data, but when i visited International Roaming in just 9 days i used 3.5GB ? how is this happen? it is really shocked and feeling bad that such a reputed company can do like this to me.
I raised complaint to airtel customer care, but they say i need to pay this amount, but they are not ready to understand my problem and provide solution.
Then i decided it this 2nd time it is happening, let port to other service provider

DT 28/2/2018: TOI Published
Sub: Airtel asked to pay customer for inflated bills, shoddy service today times of india.

after knowing Airtel is Inflating bills, why should i pay bill to a money making cheat company, it is our hard earn money.
can any one help me on this? to get my problem resolved?

I have wrongly recharged in airtel through airtel paybank
As i was i recharging my friends number, i have recharged my number instead,
I don't know how to change it
I request you to please change the number and recharge his number
As it's a huge amount,
So please recharge his number instead of mine
Wrong number - [protected]
Tans id-[protected]
Amount - 448
Right number-[protected]

My name saddam
My contact no [protected]
My email id [protected]@gmail.com
Network problem in airtel start date[protected] to till date
Complaint network related 10 to 11 time but not resolve my problem

Airtel but your network become worse day after day, your network is poor, 5 to 6 complaint your customer care but not give feedback after close my complaint, see my complaint

Dear customer, this is regarding the network complaint for your airtel mobile [protected]. Our network team will shortly contact you from [protected].
Dear customer, this is regarding the network complaint for your airtel mobile [protected]. Our network team will shortly contact you from [protected].
Dear customer, this is regarding the network complaint for your airtel mobile [protected]. Our network team will shortly contact you from [protected].
Dear customer, we tried to contact you regarding the network complaint for your airtel mobile [protected] but were unable to connect with you. Please give a missed call on 515 and we will call you back from [protected].
Thank you! We have received your request for callback regarding the network complaint for your airtel mobile [protected]. We will call you back shortly from [protected]
Dear customer, we tried to contact you regarding the network complaint for your airtel mobile [protected] but were unable to connect with you. Please give a missed call on 515 and we will call you back from [protected].
Dear customer, you tried to reach us on our network helpline. As per the records, there is no network complaint registered for your airtel mobile [protected]. For other details and to manage your number on the go, download my airtel app. Click airtel.in/5/apphome

I have tried all the possible ways to change my mpin. As i have forgoten it.

Also tried with both the solutions provided in the help section of the airtel money app and found they didn't work out.

When i make a call to 400 they ask to enter mpin at the beginning which i have already forgotten hence unable to connect with the customer care.

Please help me resolve this issue asap

Thanks

Hi, my office in in mount tower, mount poonamalle road, ramapuram signal, chennai. I could see there is a tower nearby, but for some reason me and my colleagues have been getting this issue of intermittent connectivity for calls and 4g data. I get messages of missed calls.. But can't get any calls when i'm in office in 3rd floor, mount tower. Many of my colleagues are facing this issue and most of thinking of switching to vodafone through number portability. Please try to resolve this issue as soon as possible.

Iam unable to port my airtel no. From maharashtra circle to karnataka circle since november 2017 at airtel store at beratena agraha near electronic city. Upc code was generated but due to executive's mistake my no. Is being shown as inactive. Now upc code is not being generated due to system issue. Please help.

Iam struggling since long and request you to pls look into this.

Case 1
Today on 28-feb-18, i tried to recharge my mobile no [protected] with recharge of rs 399 for which balance was deducted twice. But when i asked airtel customer care to refund my additional rs 399 back to my credit card i got a response "your validity is 140 days and money will not be refunded". I don't need a validity of 140 days i want my money refunded back to my sbi card.
Case 2
Similar incident happened with me while paying bill of rs 589 for airtel dongle [protected]. Money is deducted but bill is not paid.
This has happened with me for fourth time. I think and feel that this a planned loot and dacoity by airtel team. To increase their revenues they are cheating common public. This is what thieves do.
I want both my rs 399 refunded as well as rs 589 refunded as early as possible, without which this resolution cannot be completed

Hi team,

This is regarding my postpaid number 9030xxx323. As per the mail which sent by airtel team. Rental discount of 50rs activated to my account on 13th oct 2017 for 6 months. I have the email confirmation on the same. Today i checked my bills and i came to know that they didn't implement that.

This is completely cheating customer. They are telling some thing and they are implementing some other thing.

I am not digesting this cheating,

Please look into the issuer and do the needful.

I get at least 2 calls a day asking if i wish to port my number to airtel. I blocked the number from which they were calling and they are calling from the different number and disturbing me during meetings and office hours. Though requesting many times to remove my number from their list as mine is an official number and i dont have the privileged to port it to other network. They say ok but call again the next day. This is really distubing and disguisting to see that a company like airtel does not update their database and call the same customer everyday to irritate them. I would submit a legal complain on it if the problem is not addressed. I could be contacted on the email id mentioned below in case of any query.

Email id - devanshi. [protected]@gmail.com

Iam getting voice signal but am unable to get data for my mobile ..if iam inside my home to use data every time i have to come out on roads ... from past 8 years am using airtel but from past 6 months it is getting worse ...please note this issue and rectify ... location: yanamalkuduru konda, saibaba temple, 4th cross

I recharged my number [protected] on 28 feb 2.52 am. According to offers i should get 28 gb data i. E. 1 gb per day and unlimited calls for 28 days. But i don't get benefits. Upon calling airtel customer care they are saying that you recharged throught amazon so you will not get benefits. Surely it is the wrost company and no 1 cheater telecom operator. I am going to port and never recharge again airtel. Bye bye airtel. I wish you should vanished from indian market and jio should become no 1.

I had make a recharge of 399 on 28 feb 18, after getting a msg from airtel i. E. 399 mein 84 din ki validity 1 gb / din. On same day at 10:05 am. But i only get the validity of 70 day. After talking to the customer care my representative megha luckhnow div said that you had not got any msg, what i am telling is lie, you will only get 70day, [protected]

Hi team,

My airtel postpaid mobile number: [protected]

In my resent bill summary for feb 2017 (Billing number :[protected], i can see rs 2596.00 added extra in my billing. When i look at the bill details i can see the pack "international roaming daily limit pack [protected]@649 with ul incoming nrc", activated for 4 times. But i haven't activated this pack on my own. Could you please let me know how is pack has been activated for my number without my notice or permission.

Thanks,
Naveen

Dear sir,
This is to inform you that on 8th Dec'17 I have recharged my mobile by Rs.448 twice by mistake immediately called customer care they told I will get benefit after completion of first recharge but not getting benefit of 2nd recharge. My Mobile no .[protected]. Customer care executives told I will get benefits but now they are telling the benefit will come 2nd March'18 it's really harassment . Please help me out.
Thanks
sawvik chaudhuri

I was booking a ticket from paytm. I have only 5 rupee in paytm so i request to my airtel payment bank 483.84 rupees. But during ticket booking the sms come failed transaction... Transaction i'd is[protected] and airtel upi transaction i'd is[protected]... Paytm atonce refund rs.5 but airtel did not reverse the money... So plz refund my amount.. My airtel payment bank no.[protected]. I call airtel payment bank customer care and told him that my amount 483.84 deduct from my account... See my transasction history... There also show failed... But they talk me stupidly... My amount deduct 11:32 p. M.in 26 february... Plz cheque my transaction history and refund the balance as soon as... Because ticket not booked.

My father in law' s number is [protected], be is airtel subscription

Every time he is putting the balance on his mobile and the amount have automatically deducted from on his mobile with the mastipack

Today (On 27th february) also he recharged with rs.39/- from on his airtel account at 7:29 pm within 1 minute rs.30/- balance have deducted from his account with masti pack

To,

Airtel

I have a Broadband no[protected] name of Mahesh Kedia. From today morning i have continue complaint to customer care for disable network of my line so that i was face heavy problem of my business related works.there was not properly reply from your side till now.i was called to your technical Dept.on Mobile No.[protected] to Mr.Yoyesh.He was commit me after half an hour services will continue, when i was call after 45 minuts he was again said after half an hour your services will continue, when service was not available then i was call again to mr.yogesh he was given my call to Mr.Balram he said after 1 hour your services will continue.again i was called to m.balram he said till morning services will not continue.

What is this when you are not confirm that services will continue so why commit to us again and again.

if my problem not resolved till 12 pm please disconnect my number.i don't have this connection.same problem i was faced again and again please see the complaint log.

Thanking You.

Mahesh Kedia
[protected]

I am facing delay in receiving SMS such as OTP from bank or any rest activities since 3 months. I have already reported twice to Customer care via call, but they are always saying they will resolve the issue within 24 hours like that..but no reply or response from them yet.. :(

Please help me here, otherwise I need to port my service from Airtel to other providers. I was using Airtel since more than 6 years, so this is the first complaint I raising to Airtel and having bad immpression with customer care services also.

I am using a prepaid Airtel mobile connection since year 2006. The connection was taken one of my family member. I want to transfer the ownership of the SIM in favour of my name and my current residential address. My family member given me no objection in this regards. But airtel does not giving option to change the ownership as well as address. This crates big problem to me.