Airtel Complaints & Reviews

Currently i am in qatar. Here so far, my airtel sim was connected with local network in qatar. But since 10-mar-2018, my airtel unable to connect with local network and its showing network connection failed.!

Kindly guide me how can i connect with local network as i have linked my aadhar number with my sim. I do not want to loose my number. Please support to resolve this issue.

Dear airtel,

As i'm using airtel simcard [protected] from 2 years (Before the same number was with aircel and i did port to airtel the same number)

But again from last 2-3 months i'm not getting the signal inside my home.

So please do clear my issue as we 4 persons are using airtel in same building, otherwise your less attention will force me to port with other client

Whenver we do start calling the all network will be disappear (Singal tower collapsed)

My address is #56, 7th street, 14th cross, near masjid-kaushar, bangalore and

Another 3 numbers are

[protected]
[protected]
[protected]

Thanks and regards
—
Javed khan siddiqui
—

Dear nodal officer,

I have received a message from your team below the details and did recharge for the same. however I have not got the offer below said. kindly look in to the matter in serious and get the below offer applied in my account.
Your customer care is very very pathetic and very negligence answer nobody has courtesy to address my concern.
Now they are denying the same by saying it's not applicable for your account.
VM-airdth
Cust ID :[protected]
1)Recharge With Rs 290 & Get 300.T&C
2)Rs811=6Month +15days free
3)Rs1351=10Month +60days free.

Regards,
Lakshmikanth T
[protected].

Airtel bangalore - i have raised a relocation request on march 16 and got message from airtel that your request will be resolved in 3 working days. It's being 12 days but no update from airtel.

Complaint num: 94263562.

#disappointed i am really unhappy with the support and services provided by airtel.

I have posted it in social media page and from last two i am getting same respose "sorry for delay, we will update you shortly"

I was promised 10 gb for 12 cycles from the retentions team at airtel and they added 10 gb for 6 cycles.

When i emailed they said they can't add it as its not compartible.

Im utterly unhappy and will port out my my company number, my dads company number and my sisters number to another provider.

Liars and cheats!!
[protected] airtel number

The person jignesh as a store manager.
In fort. Is telling me to convert postpaid to prepaid number. 120 days has to completed. But it was not righted any ware such role. And also he was not in a manner to with customers. And at last he told me that. Sir there are given target of postpaid is not achieved. That's why we are unable to do. What rabbis is going on in airtel..

Today i.e. on 28.03.2018 at 04:04am I have received whatsmob service activated message and Rs.35/- has been deducted from my account. Now my balance is Rs.4.61. I have deactivated this service at 11:52am but up till now the airtel company did not remitted Rs.35/- into my account. Also tried to call to toll free no.[protected] but no response is there and the call cuts automatically... Therefore, the Airtel company is are requested to kindly remit Rs.35/- into my account and do the needful at the earliest

Dear sir/madam,
I have recharged my airtel no at 09:54 am with rs.509, but it is observed that the transaction was initiated and further no message o[censored]nsuccessful or successful transaction was reported. Considering first net banking transaction to be a failure, i recharged second time with rs.509 at 10:46 am and it was successful but the issue here is that the money got deducted on first transaction as well as for the second transaction. I have both transaction id for reference and kindly refund the amount rs.509 at the earliest.

I've ported my no.[protected] from aircel to airtel and i've also inserted new sim as advised by customer care team of airtel, but verification call to 59059 is not connecting. every time i try to call to 59059 it automatically get disconnects also I have registered in airtel network manually but unable to register .

Kindly resolve the above.
my alternate no is [protected]

Regards
H R Khan

I am a airtel postpaid user and i m using this connection from a very long time approx 5 years. Last year i was using a booster pack of rs 99 which gives the facility of one number free calling which i deactivated after switched to unlimited 599 plan, but the booster was still activated and rental was added in my next bill then i register a complain to deactive the same. after complaning so many times the service wasnt get deactivated. then finaly they deactivate the booster after long time in oct. this year in jan month again they activated this booster while my all local and std calling is free. when i did not make payment they called me and ask for the issue, i explained each and every thing to more than 7 executives and one sr executive named 'KARAN' who deny and said that this service was activated by you and when i ask him to transfer my call he said he cannot transfer as he is the only senior and there no floor manager available.

I have been with airtel for past 3 years and still the network is very bad.
Under corporate plan.
Mobile means connectivity during move however there is no connectivity at all.
Call gets dropped in middle. Mobile internet speed is not at all 4g. However money being charged every month as it is a postpaid one. No standard regulations set yet? Can trai remove these kind of cheaters from markets?

Sir
Mujhe mere airtel no [protected] pe airtel se msz aaya ki aap airtel app downlord karo aapko 5 gb data 10 din k liye milega but mujhe only 1 gb data mila wo b 3 din k liye
Maine 198 p call kiya but unhone kaha ki msz to hum kuch b kar dete h aapko y h milega or aapke representative bahut rudly baat karte h

Plz solve mypblm taaki hamara trust airtel par bana rahe

Airtel,

I would like to raise a voice for your pathetic service over number of visit at your peninsular corporate branch, lower parel for the complaint subject.

I have recently converted my postpaid to prepaid number and i have been notified by your executive that since it was a loop number, we will send an official email and your outgoing call facility which is not operational will be resolved within 2 days.

However, that 2 days stretched to 15 days with number of visits taking time from my office hours and still the issue remains unsolved.

What do you need at the end, a customer submit port request to better networks available in the market??

I am going to be extreme and comment on several sites about your poor service as a i am unable to make outgoing calls, using only single sim for my daily activity, and i received no response till now.

I look forward for your call & help to resolve the matter on priority basis.

Yusuf dholkawala
[protected]

Fake call from pakistan at least country code say so (+92)
I got call from number [protected] on 28th march 2018. When he told me that i won a lottery of 25 lacs. He said he is calling from mohali head office airtel sector 11. Say about my name. But i say if all record u have then must have name. Then disconnected.
Please lodge my complaint about this
This is very dangerous.

Hi senior executive,

How are you doing? I have been looking for you from past 45 days, calling like a mad clingy girlfriend at airtel customer care because according to your executives only you have the solution to my problems.
I have even started dreaming about you! Please call me it's urgent. My network just doesn't work without you and they have disconnected my services so i can't even contact you.
Hope you're listening to me. It's been long since we are committed and you should atleast respect that enough to call back once so that we are on the same page. They say you look at every complaint closely that passes your desk, i suggest you to clean your lenses and have a look at this situation too.
I count on you, i need a closure to this complaint.

Your loving gf,
83480024
Arushi khanna

My sim is not working for 5 days still response from airtel even after regular calls to customer care. Airtel customer care is soo irresponsible
There is no reason for disconnecting my sim ([protected]).
Even i have raised complaint on trai website.
I am even paying my bill properly.
Due to this problem i have suffered lot.
Airtel very worst treating their customers very bad. Even customer care calss are getting disconnected inbetween without proper response.

Sent: 24 march 2018 16:40
To: '[protected]@airtel.in'
Cc: 'dthnodal. [protected]@in. Airtel.com'
Subject: complaint a/c internet tv set up box

Dear sir,
Ref. To your offer to upgrade hd set up box to internet tv box we have gone for it & your frenchisee royal associates, mandeveli had deputed someone to deliver the box @ payment of rs. 250/-. For demonstration.

They told they will demonstrate the product & if we are convinced we can go for it. He also clarified that after 2 months of free viewing if you want to continue with your old package you can do that which was also confirmed by you phone executive & on his confirmation we have gone for it.

Once the box was fixed they asked us to recharge for rs. 3000/- to activate, so that they can demonstrate the same.

We fail to understand that before demonstration of your box how can you ask your customer to pay rs. 3000/-.

Anyway we paid the same & then they said that your airtel wifi signals are not reaching the box, hence contact airtel broad band division & once it is done we will come & do rest of the work.

Now it is rediculus that your airtel broad band wifi cannot cover atlest 4-5 meter of distance, but we managed to see that our set up box was able to receive wifi signals.
We are trying to reach your franchise for more than 3 days but no one has turned up.

Even your relay also is with disturbance every 20-30 minutes to upgrade your software.

We are fred up & we request you to take back your box & return our old hd box & refund our 3000/- paid to you on last sunday. It is almost more than a week that box in unsusable form.

We fail to understand that a company like airtel is so highly unprofessional in their approach & no proper dept. Is ready to listen to us.

We are having association with your company & we are using you broad band / fixed telephone & your dth but now it is high time to look out for another service provider.

We senior citizen & we do not have patience./ money / time to break our head with company like yours, above incident has shown the culture of airtel group.

We have tried to contact your nodal people but no proper response & no one picks up the phone, it is just ringing.

Very bad experience with your company

Kindly revert on the above subject or else we will have to approach consumer court for proper legal action.

Regards
Suresh ruparel
13/15, 2nd main road,
R. A. Puram
Chennai, 600028

I was having two tatadocomo dongles with me. I used to get messages from them that their services will be discontinued in march, 18. On 3.3.2018, airtel representative visited me and told that they have got tie-up with tatadocomo for services, took those dongles back and put their 4ghotspot dongles instead. Now i have got bills from tatadocomo for period upto april, 2018 and a message that they have extended services upto 27.4.18. They are pressing to make payment for the advance bills.
I discussed with airtel customer care who now tell us that the bills after 3.3.2018 are to be paid to them and it was my duty to get the tatadocomo dongles disconnected. Airtel rep didn't tell anything that time and took back tatadocomo dongles quietly. It appears both companies have tied-up just to befool public to charge doubly for march-april, 18 period as to why airtel rep did not tell to get the tatdocomo services that time before installing his dongles? This is a clear cheating by these big companies and action is required.

Hi team,

I have recharged on my mother's mobile for rs. 179/- on 21st march'18.in which unlimited calls and 1 gb 4g data was offered per day for 28 days. There after from last 3 to 4 days internet stops working. For that i crossed check in airtel gallery as well and they confirmed to logged a complaint with airtel customer care but there phone always comes busy as usual. So i have sent a mail to them on "[protected]@in. Airtel.com" but no replay.

Request you to intervene here and get this resolved and let them compensate me for 4 days loss in internet.

Cheers,
Jigar thakker

Request id: 93640640
Date raised: 24 feb 2018.
Bill: settled for feb from my side.
Status: connection still not disconnected.
Fraud: bill for march also generated against me
Security deposit: still not refunded to me
What customer care says: they are insisting on payment of the bill. And say that my disconnection request was cancelled by me :). I have never given such a consent.

I have written email when i have raised a disconnection request —

As discussed with you on your mobile number *, your request for cancellation of your airtel fixed line service is already registered with the reference number 93640640. Your request will be actioned within 07 days from the date of registering request i. E, 24-feb-2018. Request you to note that rental will be seized from the date of registering your request i. E, 24-feb-2018.

Incoming and outgoing calls would be barred within 7 days of placing the request.

Further, the final bill will be generated on 27-feb-2018 and will include the rental on a prorate basis along with usage charges.

There is an excess amount of rs. 312.48/- in your account which will be adjusted in your forth coming bills.

There is a deposit of rs. 500/- on your account which will be adjusted towards the outstanding amount and the remaining amount, if any will be refunded through cheque within 45 days from the date the services are stopped.

We hope to have you as our customer soon again.

For further queries, please do email.

Best regards,
Satyasrinivas gokada
Service specialist
Bharti airtel ltd