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Airtel Complaints & Reviews

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Updated: Feb 27, 2026

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Address: New Delhi, Delhi, 110070

Website: Airtel

Case 1
Today on 28-feb-18, i tried to recharge my mobile no [protected] with recharge of rs 399 for which balance was deducted twice. But when i asked airtel customer care to refund my additional rs 399 back to my credit card i got a response "your validity is 140 days and money will not be refunded". I don't need a validity of 140 days i want my money refunded back to my sbi card.
Case 2
Similar incident happened with me while paying bill of rs 589 for airtel dongle [protected]. Money is deducted but bill is not paid.
This has happened with me for fourth time. I think and feel that this a planned loot and dacoity by airtel team. To increase their revenues they are cheating common public. This is what thieves do.
I want both my rs 399 refunded as well as rs 589 refunded as early as possible, without which this resolution cannot be completed

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Address: Hyderabad, Andhra Pradesh, 500081

Website: www.airtel.in

Hi team,

This is regarding my postpaid number 9030xxx323. As per the mail which sent by airtel team. Rental discount of 50rs activated to my account on 13th oct 2017 for 6 months. I have the email confirmation on the same. Today i checked my bills and i came to know that they didn't implement that.

This is completely cheating customer. They are telling some thing and they are implementing some other thing.

I am not digesting this cheating,

Please look into the issuer and do the needful.

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Apr 10, 2018

Updated by sravan4575 Till now there is no update on my complaint. Worst service. Unhappy with Airtel.

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Address: 403505

I get at least 2 calls a day asking if i wish to port my number to airtel. I blocked the number from which they were calling and they are calling from the different number and disturbing me during meetings and office hours. Though requesting many times to remove my number from their list as mine is an official number and i dont have the privileged to port it to other network. They say ok but call again the next day. This is really distubing and disguisting to see that a company like airtel does not update their database and call the same customer everyday to irritate them. I would submit a legal complain on it if the problem is not addressed. I could be contacted on the email id mentioned below in case of any query.

Email id - devanshi. [protected]@gmail.com

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Address: Krishna, Andhra Pradesh, 520007

Website: downdetector.in/problems/airtel

Iam getting voice signal but am unable to get data for my mobile ..if iam inside my home to use data every time i have to come out on roads ... from past 8 years am using airtel but from past 6 months it is getting worse ...please note this issue and rectify ... location: yanamalkuduru konda, saibaba temple, 4th cross

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I recharged my number [protected] on 28 feb 2.52 am. According to offers i should get 28 gb data i. E. 1 gb per day and unlimited calls for 28 days. But i don't get benefits. Upon calling airtel customer care they are saying that you recharged throught amazon so you will not get benefits. Surely it is the wrost company and no 1 cheater telecom operator. I am going to port and never recharge again airtel. Bye bye airtel. I wish you should vanished from indian market and jio should become no 1.

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Address: Allahabad, Uttar Pradesh, 311012

I had make a recharge of 399 on 28 feb 18, after getting a msg from airtel i. E. 399 mein 84 din ki validity 1 gb / din. On same day at 10:05 am. But i only get the validity of 70 day. After talking to the customer care my representative megha luckhnow div said that you had not got any msg, what i am telling is lie, you will only get 70day, [protected]

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Address: 600100

Hi team,

My airtel postpaid mobile number: [protected]

In my resent bill summary for feb 2017 (Billing number :[protected], i can see rs 2596.00 added extra in my billing. When i look at the bill details i can see the pack "international roaming daily limit pack [protected]@649 with ul incoming nrc", activated for 4 times. But i haven't activated this pack on my own. Could you please let me know how is pack has been activated for my number without my notice or permission.

Thanks,
Naveen

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Address: Cachar, Assam

Dear sir,
This is to inform you that on 8th Dec'17 I have recharged my mobile by Rs.448 twice by mistake immediately called customer care they told I will get benefit after completion of first recharge but not getting benefit of 2nd recharge. My Mobile no .[protected]. Customer care executives told I will get benefits but now they are telling the benefit will come 2nd March'18 it's really harassment . Please help me out.
Thanks
sawvik chaudhuri

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Address: Jaunpur, Uttar Pradesh, 222001

I was booking a ticket from paytm. I have only 5 rupee in paytm so i request to my airtel payment bank 483.84 rupees. But during ticket booking the sms come failed transaction... Transaction i'd is[protected] and airtel upi transaction i'd is[protected]... Paytm atonce refund rs.5 but airtel did not reverse the money... So plz refund my amount.. My airtel payment bank no.[protected]. I call airtel payment bank customer care and told him that my amount 483.84 deduct from my account... See my transasction history... There also show failed... But they talk me stupidly... My amount deduct 11:32 p. M.in 26 february... Plz cheque my transaction history and refund the balance as soon as... Because ticket not booked.

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Website: 56789.airtel.in

My father in law' s number is [protected], be is airtel subscription

Every time he is putting the balance on his mobile and the amount have automatically deducted from on his mobile with the mastipack

Today (On 27th february) also he recharged with rs.39/- from on his airtel account at 7:29 pm within 1 minute rs.30/- balance have deducted from his account with masti pack

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Address: Indore, Madhya Pradesh, 452007

To,

Airtel

I have a Broadband no[protected] name of Mahesh Kedia. From today morning i have continue complaint to customer care for disable network of my line so that i was face heavy problem of my business related works.there was not properly reply from your side till now.i was called to your technical Dept.on Mobile No.[protected] to Mr.Yoyesh.He was commit me after half an hour services will continue, when i was call after 45 minuts he was again said after half an hour your services will continue, when service was not available then i was call again to mr.yogesh he was given my call to Mr.Balram he said after 1 hour your services will continue.again i was called to m.balram he said till morning services will not continue.

What is this when you are not confirm that services will continue so why commit to us again and again.

if my problem not resolved till 12 pm please disconnect my number.i don't have this connection.same problem i was faced again and again please see the complaint log.

Thanking You.

Mahesh Kedia
[protected]

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I am facing delay in receiving SMS such as OTP from bank or any rest activities since 3 months. I have already reported twice to Customer care via call, but they are always saying they will resolve the issue within 24 hours like that..but no reply or response from them yet.. :(

Please help me here, otherwise I need to port my service from Airtel to other providers. I was using Airtel since more than 6 years, so this is the first complaint I raising to Airtel and having bad immpression with customer care services also.

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Website: Airtel.in

I am using a prepaid Airtel mobile connection since year 2006. The connection was taken one of my family member. I want to transfer the ownership of the SIM in favour of my name and my current residential address. My family member given me no objection in this regards. But airtel does not giving option to change the ownership as well as address. This crates big problem to me.

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M

Manoranjan Basak

from Kolkata, West Bengal

Mar 23, 2018

Airtel does not take any action till date.

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Good morning, i bought yesterday a sim card in a airtel store. They told me it would be activated within 24 hours. It is still not working : it is impossible for me to call the 59059 number, the number is not functioning from any phones.
Pl activate it, sim number :[protected]u, mobile nb : [protected]

Reference number : [protected]

Thank you

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D

devesh mahadev rane

from Kolhapur, Maharashtra

Feb 27, 2018

Monsterindia.com — refund please... anything wrong so sorry sir... pls refund pls

1 Review
devesh mahadev rane on Feb 17, 2018
Mark as Resolved

Monstrindia refund all amount. I request u devesh mahadev rane. I bcom pass.
I login to monster.com. This web site aftr one hour coming cll
Rupal m p cll [protected] resume and 2000 rs.7000 neft vijay kumar rajak ac sbi
Aftr
Nk sai [protected] his same account no send amt 3800
After cll
Bank [protected] enone pahle 4000 for post my interview letter
But
After cll and say 7000 rs diposit her bank for training fees
After cll 6500. Code fees
After 8500 for laptop fees
But i not diposit ed last 8500 fees reasons is this amt not i m giving us..
My all salary and saving it was vijay kumar rajak ac sbi account..
Please my all cash refunded to u.. I request ed
Can u my help please
My cantact no [protected]
[protected]
13 july 2017 max services neft ird
9893214 =2000

15 july 2017 ihe7215045tfr
[protected] vijay kumar rajak = 3800

20 july 2017 ihe76477537 transfer [protected] vijay kumar rajak=7000

26 july 2017 ihe 8196072tfr
[protected] =6500

Gst issued

Mob no [protected]
19 aug paytm mob no [protected][protected] solutions noida=3000

Mob no [protected]
[protected] ptym =500
Mob no [protected]
[protected]one97 communication noida = 1000
Mob no [protected]
[protected] solutions naida = 1000
Mob no [protected]
[protected] pytm =750
And 19 aug 4250 saiber cafe send to vijay kumarrajak sbin 0009345 ac no [protected]
29800 total refundable

I request u sir please... Immigiatly refund amount. I m here giving loan and this amount nfft to monster india regarding vijay kumar rajak sbi account sir

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Address: Bangalore, Karnataka, 5605100

From yesterday i have been trying to get network for my sim but it doesnt work out. I have the sim of 4g supporting but the when i choose the 4g as network perference the network of my sim goes off. But when i those the network of my sim as gsm only network comes back but i am unable to use the data pack.

I have been told to take the duplicate sim also. I have taken the duplicate sim but that sim is still not activated.

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Address: Indore, Madhya Pradesh, 452001

Aaj mere mobile bill ki last date hai aapke vha se call aya tha us bande ne mjhse kaha tha ki apki jo late fees lagi h vo me hta rha hu 2 din m update ho jyega lekin abhi tak nhi hua.aap fir next month late fees lga doge agar m aaj bill pay nahi krunga to apke customer care bhi itne ghatiya hai ki call nhi lagta
Aadil khumani
[protected]

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Feb 27, 2018

Updated by Aadil Khumani Same here

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Address: Chennai, Tamil Nadu, 600126

My Airtel vFiber broadband is not working for almost a month from 2nd Feb 2018 till date.

1) I have been using airtel from Jan 2018 and within 1 month of service usage I am facing an outage for almost a month with not ETA nor resolution steps from Airtel.
Every time I call Airtel I had to give them 1 hour of all the story.
For such an outage shouldn't airtel have proper issue resolution and tracking at their end. Now as customer I had to call them every and spend 1 hour with them.Also the 121 customer care just forward it to the next level then goes to a technician, beyond which there is no update.

a) Can Airtel give a realistic ETA,
b) then can they resolve the issue with status update to customer on each step.
c) In case of airtel not being able to attend to this within realistic duration then they have cancel my connection without any billing because I have paid them installation deposit of 1000 rs which is of no use.

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Address: New Delhi, Delhi, 110017

Website: Airtel

I have new conaction airtel postpaid no [protected] on 20/02/2018 only 2days no. Are working and i have go to airtel shop south ex. Why the my ph. No. Are not in use for internet & calling are stop he ask me that your varifaction not done and he gernated the mail for varifaction but last 2 _ 3 days no one varifiyacton in my permeant address. Agian and agiain he refused me

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Address: Chennai, Tamil Nadu

Hi Airtel Team,
My SIM is not activated after porting to Airtel .It was almost 3 days.
Please find sequence of events after porting.
1. Got a message saying sucessful porting.
2. AFter 12 hours outgoing calls worked for sometime.No incoming/SMS .
3. After 4 hours of outgoing call, Incoming calls worked for 10 minutes.
4. Then i got a No service message .
5. When i inquired the sales person who provided me with the SIM, he told that he is not responsible and also didn't provide any CUSTOMER CARE number.
6. When i contacted the Airtel CUSTOMER CARE (Bunch of irresponsible CUSTOMER CARE officers) . DO know the process for activating sim.
7. Went to Airtel shop near my place and they told only the sales person is responsible.
Now the person in the Airtel shop informed me that i my lose my number, if the SIM is not provisioned.

And this going in merry loop for almost couple of days without any proper response from any one.

Before porting these ### called me number of times . After porting they just ignoring the call and giving wrong info .

One of the worst network and CUSTOMER CARE i ever came across.

Mobile No:- +91 [protected]

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I have not been receiving internet connection on my new sim for a week. Even after constantly complaining to airtel about the same, nothing has been done and no corrective steps have been taken though i was assured that they would be. This is creating problems in my day to day life since internet access is vital nowadays. I was always loyal to airtel. Very dissatisfied.

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