Airtel Complaints & Reviews

Today I went to platinum plaza airtel store in bhopal for sim exchange where I was charged Rs 25 as sim exchange cost by store employee. The sim which has a MRP of 5 rs was charged Rs 25 to me and no receipt was given . I am very disappointed with this kind of activity from airtel and now I want my money back else I will port in to other operator.

I had initially forgotten my mpin and on the fourth try, i got it right. However, when i tried using the pin to recharge using airtel money it did not accept it. So i tried to change my mpin. When i typed in my new pin the second time, it said that my account is blocked. I have been facing problems related to this for a long time now. I don't remember my registration details to reset my mpin either.

I am the postpaid customer to M/s Bharti Airtel Limited, bearing phone number [protected], with a monthly plan of Rs. 399 plus GST @18%. (i.e. every month I am paying 470.82 every month)

But for prepaid customers are paying Rs 448 for 82 days inclusive of all taxes

Why postpaid plans are not reducing by M/s Bharti Airtel Limited, we need explanation in this regard.

I got call from there customer service to port to there network providing plan for 399 inclusive of taxes. First month the bill came for 399, now this month bill came for 588 and they are saying this is what i have to pay. They even lied about the data pack, they said i would be getting 40gb but i am only getting 2

Its a total fraud company. Please help.
100 rs is not the matter, i am pissed because of the fraud they played.

Using airtel numbers since many years, and recently have checked detailed bill and found that i was being charged to call on toll free numbers of axis bank card lost, gtpl complain number, tatasky helpline tollfree numers and list goes on and on.
For few i have been charged for international calls charges as per their logic i have prefixed 00 before the number so it went for international charges. Which is very stupid.

A few days back, i wanted to avail porting services from airtel mobile numbers by opting for family package. My wife and child has vodafone numbers whereas i have airtel number for many years. Since the signal is very weak from my residence, i decided to do porting for other two numbers by opting family package from airtel.

I had touch time from vodafone to get the acceptance since they wanted these two numbers to be retained. Finally, i made zero balance and obtained porting code from vodafone and did whatever is required for airtel.

They took my aadhaar number, thumb impression, id proof etc. And after a week, they asked me to send sms to few numbers and get the porting codes and forward their retail show room. They gave airtel sim cards and asked me to insert once vodafone is disconnected. Inspite of repeated calls from my side asking when the connection will be through. They keep saying in a day or two and almost 5 times i visited airtel showroom and many calls made to 121vodafone need to confirm, vodafone says we have zero balance in your account airtel has to do the rest, airtel customer care is saying there is no due and nothing is pending from vodafone, its internal process delay. Airtel show room staff saying i need to again pay this month charges to vodafone and start the process again since one month is over.

I got fed up and dropped the idea of porting mobile numbers to airtel. Totally fed up by wasting almost one month time running around except paying money for family package without using the services and making zero balance for vodafone connections.

Sir i recharged my mobile no[protected] on18/02/2018 for rs100/- and balance was shown rs102.67 and on 20th feb2018 i came to know that balance has remained rs2/- only. And services like leheran tv and game arena has been renewed for 3days& 5days while no request has been made by me. Will you pl explain how these services are activated without the consent of the user. So please refund rs100/- immediately as i am not interested such type of foolish services. And noted for future no such services will be activated.

I had called airtel for a new broadband connection They came and took the 1000rs then they told me that there was no connection in my area this was 3 months back till today I am calling airtel for the refund of my money and there is no response this is my complaint no 93494296 airtel is a cheat please be careful

Airtel is now looting their postpaid customers by sending high bills.. I am on 499 unlimited plan for a month, where as they are giving unlimited paln for 399 for three months to their prepaid customers.. Don't understand this policy of airtel, 1st they push u to go for postpaid connection saying it has more benefits n later on they send high monthly bills... My pan is 499 unlimited on which they have send a bill of 1447.. When i call their...

As my mother is staying in patna and using premium number, every now & then my mom use to get the miss call or calls from ([protected]) this number and disturbing her, also giving thretening to my mom.
From [protected], this number she started getting what's app as well where this guy is asking continuously for my mom premium number and harrasing her.
This is my sincere request to you, please take necessary action against this...

Dear team,
I have already registered a complaint for my mobile no [protected]#ref57995198 to mr. Gopal vittal no use. Iam looking for reversal of the bill amount for last 3 months and next 3 months. Even after sending mails to mr gopal vittal no response. Your rep mr.
Shashank rawat never turned up.
Pls check and call me back

Regards,
Venkatesh nelakanti
[protected]

While receiving my mobile calls (Incomming), we have received one ring and the call has been disconnected
The caller has received the message is the subscriber is switch off after ringing one ring.

We have reset my phone and tried the settings and we have changed mobile instrument, but the complaint is not yet cleared / rectified

Kingly rectify the incomming call complaint

Hi,
Recently, airtel sales team called me and offered switch from idea to airtel. I have two numbers hence i bought a family package (799/month). Airtel has switched my single number only and even after repetitive request they are not handling my case and not switching my other number. Now i am paying two bills. One for airtel and other for idea. Its a complete forgery

I am a airtel consumer and logged complaint in oct 2017 #80239093 & 82488198 for call drop & network fluctuation issue. Its been 5 months
Still no resolution. I m not getting the service whch promised by airtel but i’m paying for it every month. Airtel is failed to provide service. Pathetic service provider in terms of service. They do no have any deadline or eta of my issue. Customer care respond are pathetic they just disconnect the call when you ask for escalation.

Hi,

Good morning,

Here my issue regarding deduction of fund (Inr100) in my credit card from past 8 7 months as a smart pay and i have informed to airtel costumer care to deactivate that option, they are neglecting my complaint and not resolved from past 3 month. Every time when i call they tell we will take to higher authority and next time it wont repeat again. If not possible from there end they should send the notice to concerned bank (Hdfc) right, they have not doing that also.

Please check on this and resolve my issue.

Thanks & regards
Bharath s
[protected]

महोदय मैंने दि‍नॉंक 19.02.2018 समय लगभग 11:43 am मोवाईल नम्बईर [protected] internet banking via vijaya bank के द्वारा रूपये 399/- से रि‍चार्ज कि‍या था और मेरे मोवाईल पर दो रि‍चार्ज आई.डी नम्बiर आये –[protected] और[protected] लेकि‍न मेरे मोवाईल में बैंलेंस नहीं आया है और मेरे बैंक से पैसे भी कट गये है । कृपया मेरी सहायता करें ।

राकेश कुमार भाटी
मोवाईल न.[protected] [protected]

I recharged rs.147 as per your scheme it's provide customer daily 1gb internet and unlimited calls. I am not able to use single kb of of internet in my 3g smartphone. Your customer executive asked me restart mobile, replace simcard, setup internet airtel configuration manually bla bla bla, i followed all instruction but result is zero, i didn't get resolve it.
We are 12 colleague who recharge with same plan and all of them have same issue that in 3g smartphone internet is not working.
Also this is issue is not limited to particular location.
I am 101% sure it's your data issue with this plan and may be you have limited plan for 4g smartphone only.
If you cannot solve it then i want my refund.

When i contact your customer care executive they replied very carelessly that "our service works fine we can't help anything in this matter." even they don't have time to listen what actual problem is. They know very well that how to argue with customer and how to collect money from them only.

One of the worst telecom service provider company i have seen. They are just group of cheater who only believes that do whatever but at the end company must in profit. To compete with jio they recently launched scheme rs. 147 in gujarat area.in this scheme they provides unlimited calling, unlimited data, 100 sms per day. Actually its totally fake scheme because they not provide internet service in 3g smartphone. When i interact with customer care they just replied very carelessly and unresponsive that at our end service works fine so we cant help you anything. I just followed all setting and instruction from them but after a week still same position. I didn't get any resolution yet. I mentioned complaint reference number below, with hope that if the company has any responsible persons than i can get resolution. But i don't expect. Because cheater has not any responsibility they just cheat their customer not more than it they can do better.

Cgpsc[protected]

Cmosw[protected]

Just want to aware all people and airtel user that as soon as possible port your number to jio or any other service providers. Otherwise you'll lost with your money with airtel always...

Im from hyderabad in my area airtel 4g was worst even as 1g is good by other network i dnt knw wen vl b solve this problem which is i was facing last 3months my signals are too weak in hyderabad i was complaint abt this but no good response frm store. I hope some day solve this problem soon as possible otherwise we hve to portal to others network with all airtel customer i hve 9 airtel number in my family

‭+[protected]‬ this is my number issued on my name adithya iyer.

I was using this number in ahmedabad and have kept this number active even though i travelled out of country. I dont understand why am i not receiving any incoming calls. Everytime anyone calls this number, it says incoming calls are barred on this number. Has this number being given to someone else?

I have recharged my plan 200, at 23 january 2018 for month, but airtel send sms exiry date for 18 feb, 2018, i paid for one month. Without instructions and without permission, they have deducted rs.15 for late payment for last month.
Recgharge is my choice and my own time going to watch for tv channals. They have forced to recharge before expiry date. If expired, they have silently deducted rs 15 for next time recharged. It is malpractices and cheated customer and corrupted way to earning money peoples. Already somany peoples cheated our country from bankers. Airtel silently cheated customer.