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Updated: Nov 1, 2026
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D
Dinnu1242
from Mumbai, Maharashtra
Mar 23, 2018
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Address: Hyderabad, Andhra Pradesh, 500032

In ads, it shows as fastest network in india and in reality it is not even near that 'fast' word, the 4g disconnects very frequently even though there is full network, and here is the funny and irritating reply from airtel executives - 'sir, keep it in 3g mode, anyway there is no difference between 3g and 4g speeds'. Then why the * are you asking us to opt for 4g?? And when it comes to call quality, it's another disaster, all of a sudden it won't connect to any cellular network and sometimes the other person will die shouting at me saying that he is not able to hear my voice even though i'm shouting here too.

It's pathetic, the once king of network is now no where near to that. Instead of improving the service, they are indirectly forcing the users to port with this pathetic service.
Airtel customer support has been notified about the posted complaint.
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    upasma01
    from Chennai, Tamil Nadu
    Mar 23, 2018
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    Address: 600082

    Hi sir,

    I just check my balance on my airtel mobile number [protected]. But it shows 5rs only out of 80rs. I already activated dnd and no value added is activated,
    They didnt gave any confirmation of money deduction or services.

    They starts services automatically and cut money from our balance without telling us.

    I am trying to convey this to 121 /198 but no luck representative won;t pick the call.

    I kindly request you to solve this issue & reverse the same

    Thanking you in advance and look forward to your response
    Airtel customer support has been notified about the posted complaint.
    Mar 23, 2018
    Updated by upasma01
    Poor customer service...
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      A
      Arvind Rabari
      from Ahmedabad, Gujarat
      Mar 23, 2018
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      Address: Ahmedabad, Gujarat, 382445
      Website: airtel@in.

      I want to file complaint against airtel for activation of some service on my number[protected] at today morning 4.08am & deducted balance from my account, I am unable to connect airtel customer care(198) after too many tries.

      I want my balance back so please help me.also want to file case against airtel for mentally harassment.
      Airtel customer support has been notified about the posted complaint.
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        S
        Suresh11389
        from Udaipur, Rajasthan
        Mar 23, 2018
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        Address: Jaipur, Rajasthan, 302021
        Website: airtel.in

        Hi,

        It has been really sad to observe the worst ever services from airtel. I am paying money for airtel secure integrated in my plan.

        I never have been careless in my handling of the phone, you can check the condition of the phone. However, i was never aware that slipping of phone accidently as to be some specific occasion until i heard that my claim has been rejected due to improper handling.

        As i was getting down from my car and my phone was in my hand and as i get down from my car a vehicle came from behind and hit me, and due to this sudden event my phone fell down on the road and its display screen got broked.

        May i request you to look into concern as its been already 20 day since the incident you guys have closed my claim twice.
        I am going to proceed with legal option if not taken my request seriously.

        Hoping to hearing from you soon.
        Airtel customer support has been notified about the posted complaint.
        Mar 26, 2018
        Updated by Suresh11389
        Hi Airtel Team,

        Please respond as its been 5 days and their is no response from your side.

        Thanks,
        Suresh Yadav
        Mar 28, 2018
        Updated by Suresh11389
        Hi Airtel Team,

        Please respond, Your service is already pathetic and also you are not responding to your existing customer base.

        Thanks,
        Suresh Yadav
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          G
          GAMERANG 1998
          from Mulki, Karnataka
          Mar 23, 2018
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          Address: Dakshina Kannada, Karnataka, 574150

          When i was browsing through web there were so many adds popping up in different tabs but i never clicked on any add ant whenever the add was popping up i closed it. After that i closed my browser and after sometime i received a message that the funzone and hot chillies service has been activated but i never activated it and the money was deducted from my account. Afyer that i deactivated both of the service and after sometime i again received a message the funzone has been activated and again my money has been deducted. I called the customer care number and she told me that i has been activated through the web. I never clicked on any add. What is wrong?? Airtel please help...
          Airtel customer support has been notified about the posted complaint.
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            A
            ARABINDA BANDOPADHYAY
            from Chopda, Maharashtra
            Mar 23, 2018
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            Address: Pune, Maharashtra, 412114

            I have called customer care executive today for activation of my airtel number [protected] or [protected] for isd call newly ported to airtel. At the time of activation msg given that isd is available. But today i can't get the facility.
            Kindly clarify.
            Thanks.
            Activation required any one of the number. I have activated 4 no's facility to airtel from tata docomo on 10.03.2018. Tata docomo had this facility.
            For your help please.
            Airtel customer support has been notified about the posted complaint.
            Mar 23, 2018
            Updated by ARABINDA BANDOPADHYAY
            Dear sir,
            I have ported my idea no to Airtel number [protected] on 10.03.2018 from Airtel store Pimpri. Pune.
            Kamala Cross road B- wing. After activation of my Airtel it isn't worked for 7 days. Again I went to Airtel store.
            They changed my Sim number.
            It is activated on 21.03.2018 after repeated requests to appealate as 121.Airtel have not responded.
            Appealate resolved the problem after 72 hrs.
            On calling to 121 today customer care executive asked me when and where you will go to USA?
            Actually when I get the Sim they assured for ISD facility.
            Today customer care executive asked 24 hrs to activate for ISD.
            I have another no same problem is activated.
            Kindly find a solution.
            Thanks
            [protected]@gmail.com.
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              R
              Ramana chandana
              from Hyderabad, Telangana
              Mar 23, 2018
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              Sir, i work in an organisation where we use two airtel post paid numbers.. I am the concerned to pay their bills and then submit the receipts to the audit section.. I have paid the bills of the numbers [protected] & [protected].. But i haven't received the payment receipt to my e mail.. Please arrange to send the last three payment receipts of the above 2 numbers to the id ramana. [protected]@yahoo com. I have submitted a requisition to the airtel authorities through its email but haven't received any message till now.. Paying at an airtel centre is a bit inconvenient to me and so i preferred online payment.. I have paid my bills and unable to receive receipts through mail.. Please send me the last three payment receipts of above two post-paid numbers as early as possible
              Airtel customer support has been notified about the posted complaint.
              Mar 22, 2018
              Updated by Ramana chandana
              Please send me the payment receipt details for the post paid number [protected] for the period 23.01.2018 to 22.02.2018 and for the period from 23.12.2017 to 22.01.2018 for which I have paid already
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                M
                Manik Sangra
                from Phagwara, Punjab
                Mar 23, 2018
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                Sir, i am getting very very slow internet speed. Please resolve my problem as soon as possible, otherwise port my sim to jio. My phone is showing full 4g tower but it is getting 2g speed. I used to love your network earlier., but now what happened to you. Please take some action quickly. I am very keen to get airtel 4g speed. It is a humble request to you please resolve
                Airtel customer support has been notified about the posted complaint.
                Mar 23, 2018
                Updated by Manik Sangra
                Sir, please respond
                Apr 19, 2018
                Updated by Manik Sangra
                I have not received any reply yet.
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                  T
                  Tejas Thorat1993
                  from Vasai-Virar, Maharashtra
                  Mar 23, 2018
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                  Address: 411002

                  Thanks for choosing 6t seconds wap on your airtel mobile. You have been charged rs49.0 for 15days. A/c balance: rs23.62 at 00:04. To deactivate, call or sms stop to 155223.
                  Airtel deducted this amount from my account and activated some unnecessary pack without my consent. I really don't understand what is their problem. This is most frequently happenin with most of the people. And the costumer service executives of airtel also do not agree to forward the call to manager nor they agree for refund. So some strict action should be taken against this cheating frauds. Please give me justice.
                  Airtel customer support has been notified about the posted complaint.
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                    P
                    Pushparaj786
                    from Chennai, Tamil Nadu
                    Mar 23, 2018
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                    Address: Chennai, Tamil Nadu, 600081

                    Are you giving 4g or 1g it's take 30minutes to complaining by browsing... What the * your taking money from your customer... Why you all giving fake promises to us... I am always roaming around house for network and data... Getting so irritated by your horrible network... Please don't do another fraudulent by advertising 5g in future... Try to give good network now... I am wasting my time no use of complaining i think so...
                    Airtel customer support has been notified about the posted complaint.
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                      RAJESH kumar123
                      from Bengaluru, Karnataka
                      Mar 22, 2018
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                      Address: Nalgonda, Andhra Pradesh, 508111

                      I need money 2374 rupees in my account, i am in urgent situation, but the money is not transferring to the bank account, i need solution, am already spoken with customer care, but i did not any solution. I already send all required documents to the money transfer. Am added money on march 3rd, am unable to process the money anyware, i added money for payment, but not done
                      Airtel customer support has been notified about the posted complaint.
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                        A
                        Amritendudawn
                        from Kolkata, West Bengal
                        Mar 22, 2018
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                        Address: 713146

                        I am amritendu dawn. Today airtel has activated a value added service named as comedy munch without my permission. Suddenly i have received a massage that rs. 35 has been deducted from my account due to activating comedy munch. Being a user of airtel for a long time i have come across this situation and i am so disappointed. The detailed message is enclosed below.
                        Airtel customer support has been notified about the posted complaint.
                        i am rajeshri two days ago airtel activated comedy munch. without my permission. and comedy munch deducted my mobile balance rs 13.
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                          S
                          Sutapa Chakrabarti
                          from Kolkata, West Bengal
                          Mar 22, 2018
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                          Website: KOLKATA, WEST BENGAL

                          This is to inform you that today i. E. 22/03/2018, while travelling in a public transport, i have lost my phone which was run by of airtel sim. The mobile number is [protected] in the name of sutapa chakrabarti & recharged for rs.199.00 on 15/03/2018. I have tried to contact the customer care division by calling at 198 but in vain.

                          In this situation, i request you to please block the abovementioned mobile number i. E. [protected] with immediate effect.

                          Hope, you will do the needful & oblige.
                          Airtel customer support has been notified about the posted complaint.
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                            anubhavvermauk
                            from Mainpuri, Uttar Pradesh
                            Mar 22, 2018
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                            Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                            Hello team,

                            My complain is for airtel wallet, i was transferring 2000 rs online, somehow it got stuck at vendors end and airtel was showing successful payment at that time but as per given screenshot by vendor he did not received the payment so it means it was a false sms for successful payment, i got reply from airtel money team but till not issue is not solved. They are even not replying on my emails ""grievance. [protected]@airtelbank.com.""reference number 1710205.
                            Thanks
                            Anubhav
                            [protected]
                            Airtel customer support has been notified about the posted complaint.
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                              S
                              sanjaypl
                              Mar 22, 2018
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                              I purchase an iphone 7 on october 7th 2016. During the launch of this offer, i was promised by airtel that i will get an iphone upgrade every year. To abide with this offer, i had to pay 20, 000 inr downpayment and 1334 as interest for 12 months. We are not towards the end of march and my issue isn't resolved.

                              I was contacted by nodal officers and they have promised my phone to be upgraded to either iphone 8 or 8+, however, they are asking me to pay the emi for 12 months for the upgrade phone post which that phone would be mine.
                              Emi details
                              Iphone 8 - 5300
                              Iphone 8+ - 6075

                              This is totally ridiculous. What will happen to my present phone? I have paid 36, 006 (20, 000+16, 006) for this phone. Who would pay 36, 000 to use a phone for 12 months? I need justice for this.
                              Airtel customer support has been notified about the posted complaint.
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                                KN Dathathreya
                                from Bengaluru, Karnataka
                                Mar 22, 2018
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                                Address: Bangalore Rural, Karnataka, 562114

                                I would like to request you to block my airtel sim. I have lost my mobile yesterday 21/3/2018. I was travelling from hosakote to bengaluru while getting in to the bus kolar-thirupathi ksrtc bus at around 8 am, i lost the mobile. I have /lodged complaint online also. I am enclosing the receipt for your information.
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                                Lenovo india - loss of mobile
                                7 minutes ago by k. N. Dathathreya in mobile and cell phones
                                Sir/madam i have lost my mobile details are attached here with. I have registered the same on lenovo site also. Attaching the reference details also. Receipt of purchase also attached. I want to apply for new sim. Please register... Read more
                                Airtel customer support has been notified about the posted complaint.
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                                  Srikanth Rangavarjula
                                  from Hyderabad, Telangana
                                  Mar 23, 2018
                                  Resolved
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                                  Resolved

                                  Address: Hyderabad, Andhra Pradesh, 50031

                                  Hi,

                                  I have done recharge to wrong number, can i get my recharge back to my account. When i called to the so called person he is said no recharge done to his number, if you need more information i'll provide my card details as well.

                                  Wrong number : [protected]

                                  Correct number : [protected]

                                  Order id : fcvw[protected]

                                  Loved airtel services.

                                  Thanks,
                                  Srikanth
                                  Jul 18, 2018
                                  Complaint marked as Resolved 
                                  Issue resolved in less time, Loved airtel services.
                                  Airtel customer support has been notified about the posted complaint.
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                                    venna
                                    from Chirala, Andhra Pradesh
                                    Mar 22, 2018
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                                    Address: 520010
                                    Website: a

                                    Dear sir/madam,

                                    I have been using the post paid number from the past 12 years and i have lost the my mobile hand set 25 days along with sim and the same has been intimated to the customer to block the number and until i receive the number.

                                    When i visit the airtel post paid customer care to take new sim with the same number the same is in barred status no one is giving proper response regarding the issue.

                                    Please do the needful as i am long back customer and i want the same please resolve the problem as a long standing customer.

                                    My alternative number is[protected]

                                    My mail id is [protected]@gmail.com
                                    Airtel customer support has been notified about the posted complaint.
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                                      Shripalnagar
                                      from Bengaluru, Karnataka
                                      Mar 22, 2018
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                                      Address: Mumbai City, Maharashtra, 400006

                                      My cellphone no [protected]

                                      My cellphone was recharged on 18.02.18 for an amount of rs 399/- with unlimited calls offer and validity of 84 days as per prevailing scheme.

                                      It is surprising that i receive a message today that amount has been exhausted and that there is no balance in the account. This is within only 32 days as against 84 days validity.

                                      Pl restore above offer urgently else the loss of my being unable to contact would amount to loosing heavily as i am trustee of a well known temple and major project is on hand.
                                      Thnks
                                      Ramanlal jain
                                      Airtel customer support has been notified about the posted complaint.
                                      Distributor not visit last 4 months, . when i call him then he told me that taday he came & discuss with me the detailes of schems etc etc.
                                      but till now he is not come in my shop & i also explaine the problem in his TL but no action taken.
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                                        Shankar Singh Devra
                                        from Basi, Punjab
                                        Mar 22, 2018
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                                        Address: 305624

                                        Ek bar sms se band karwane k bavjud bhi do bar balance kaat liya ghatiya tarika h airtel ka pase kamane ka filhal to maine costmer care se baat karne k baad band karwa diya h lakin koi bharosa nahi h airtel ka jio ke aane k baad ab yahi karna padega itni badi company ko ye socha nahi tha, or badi baat ye h k ye service yadi kisi se galti se activate ho gayi to auto renew hone k karan usk account mai se kab 35 rs kat jayege pata bhi nahi chalega
                                        Airtel customer support has been notified about the posted complaint.
                                        My airtel number suddenly stopped working, i have proper balance, i dnt know why i suddenly stopped working.
                                        Mera data nahi Kam karta hai jab bhi data on karta hu to on off karna padta hai any ariya
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