Airtel Complaints & Reviews

My airtel mobile [protected]. Reference no. For my request is rsewk[protected]/cgpsc[protected]. It's a must to install an airtel tower at langmeidong mamang leikai, airtel can use my owned land in lease. Kakching district pin 795103; network coverage is quite good at kakching town and its neighbours, but worse at langmeidong and is neighbouring villages. We are getting only 1 network bar or two which is also unstable and fluctuating, calling and surfing becomes demnd horrible, its been a long months suffering such a burden.
Hopefully
Huidrom nandakumar singh

(MO.No.[protected]
Sms will we not received very late (session exp.) any work of online otp not received .कभी कभी massage आता ही नहीं कभी आता है तो आने में इतना लेट हो जाता है कि सेशन exp हो जाता है .

मेरा कोई काम ऑनलाइन नहीं हो पा रहा है . जबकि दूसरे मो. न. पर उसी साइट से otp, आदि आरहा है लेकिन ये कंपनी का नंबर है मै परमानेंटए इसको नहीं यूज़ कर सकता I

Hi,
Recently my balance was deducted to 0, calming that i have answered a call for 13 secs and international roaming rental and call cost was deducted.

The phone was switched on and on table, no one was around it during the time airtel claimed the call was answered. There was a missed call (No received call logs) at the time airtel claims the call was answered. I have confirmed there was no voicemail or divert active on my connection.

The issue was raised with customer service and nodal officer and the answer was, as i have answered the call they are unable to do anything and closed the case.

It is clear that airtel's system did start the counter on detection.

How can i ensure this doesn't happen to me again? I am looking for an explanation and a resolution

Hi sir/mam,

I am sudipta beuria with my registered mobile number [protected] has opted for airtel from my previous provider aircel on 06.03.2018. I have received the new sim card and got the network for few minutes, i've had the first recharge however, i have not received any confirmation messages from them nor am i receiving any network. The manual/automatic network selection option on my smartphone isn't working either. I'm in great difficulty because this number is for my office purpose and all the internet transactions are done by receiving one time password in this number.

I've already done the first recharge and called their customer care executive who told me to wait for another 19-20 march. As far as i know it doesn't take that amount of time to port into a new service provider. I also emailed them about this but they have stated a different thing that is my portability request has been cancelled due to upc mismatch and to generate a fresh upc!!
I'm gone nowhere. I don't know what do! The aircel became bankrupt and not working, nor i can get a fresh upc.

You are requested to kindly resolve my query.

Hi, i am gaurav from dehradun, uttarakhand. I have been using airtel for many years. The internet speed was brilliant when i was using 3g connection but as and when i upgraded to airtel 4g it is really getting annoying day by day.
For facts and hardware concerns let me be clear i have a nokia 6 fully compatible with 4g/lte. The main problem is i have full signal strength but the quality of internet speed i am getting after 6 p. M. Is very low that i have to switch to jio network at night. No doubt i have seen downloading speed over 3mb/s in this same phone with same airtel 4g connection and at same location. At night it is really annoying to use airtel even for surfing.
I look forward for your reply with a valid solution to my problem for now i am using jio connection but i would always prefer airtel if you provide customer the quality of service what they pay for.
Thanks

By this month 12th i have converted my aircel num to airtel and i got a msg that request has been accepted and restart the mobile so that i have restarted my set. But if call to my num its giving me a reply that the num doesn't exist. Kindly let me know when my num will get activated and provide my any link so that i can have a chat with the customer support.

Vijayalakshmi - my mobile no: [protected], to my shock and dismay i have been charged rs.99 towards fun and games which i have not opted for. Did the company get my consent to activate such a service? Because i had balance the company had deducted rs.99 on its own thereby cheating me which is fraudulent in nature. I would like to make a reversal immediately. Does your company is in such a state to deduct money without the consent of the customer. Even though i have other connection of other mobile operators i have not faced such a problem. Nowadays airtel has become very poor in service to customers and also there is often network failure.

My airtel mobilephone connection is [protected]. I gave 2 written applications in january, 2018, in the store room of the company at madippakkam, chennai, requesting to cancel my standing instructions for e. C. S.in indian bank, nanganallur, chennai, and to create an e. C. S.in the state bank of india, adambakkam, chennai, for payment of my monthly mobilephone bills. There was no resoponse. Again i presented the same applications for the second time on 17.02.2018 in the same store room. My request is not implemented till date.

Dear sir

My mobile with sim card having tel no. [protected] is stolen on 06/03/2018. Kindly block the services.

Also i provide you my handset details :

Imei no. [protected], iphone 5s.

Can you please trace or track the mobile with this imei number and can you kindly block?

Please help in this regard and let me know if you need any more information.

Thanks in advance

Sir,

I am using your post paid connection for the past 5 years paying around rs.1800/- per month on an average. On 9th, i found that there is no network on my mobile. I thought it might be a temporary hitch and waited for sometime and then took it to the nearest mobile service centre who advised me that the issue is with the sim and not with the phone and i have to replace my sim. I am presently residing in attur, salem which is 50km away from salem town. I went to the airtel dealer in attur who informed that since my sim is postpaid connection, i must go to salem for replacement. Since it was very urgent for me, next day.. Ie. On 11th, i went to the airtel office in second agraharam, near kamala hospital, salem who replaced my sim for me and told me to wait for 24 hours for activation of my new sim.

Till now, i am waiting for my sim to be activated. I am working as deputy manager in sbi, attur and this is my official number. Everyone is complaining to me that i'm not reachable over phone. I missed many of my most important client meetings because of this. I have sent mutiple mails to your office and till now, apart from some empty promises, nothing is materialised.

I paid rs.30/- for my sim and i have never missed your bill payment deadline.

Please provide me a solution to this

Rohith m r

Hi airtel,
From march 13, suddenly am not getting network to my indian prepaid number [protected] and [protected] in us. I don’t know the exact issue.in mobile, it is showing no service. It was working fine before march 13.
Could you please let me know what is the exact issue?
Because am not able to pay any airtel broadband and other bills due to otp not receiving to my indian numbers.
Please help us and also reach out to my mail i’d m. Raju.[protected]@gmail.com or us number +[protected]

My mobile number is [protected]. Which is postpaid, but for the past 3 days i can’t make call and when i make calls it states that pls recharge for your prepaid number [protected]. I have gone airtel showroom, representative said there is technical issue which will be rectified by rod, later i called customer care also and enquired but resolution, still my mobile number is not working

Hi, online recharge failed on feb 17 2018, but the amount deducted from my account. I have raised the complaint against the same. Till now they have not refunded the amount and this time also agin it was failed. Total of 509/- and 448 /-. Even i have raised the complaint to nodal officer but same story repeating. I have told them that i will raise the complaint in consumer court stil they have not refunded the amount and no communication yet. I have sent them all transaction ids respective to both amounts also. If no proper action taken they will continue the same with all consumers. Please do the justice. Airtel person (Praveena s) stated that the amount will get refunded yesterday 19 mar 2018 but not happened and no communication as well.

I loaded 998 ruppes in my airtel payments bank wallet for a prepaid recharge on my mobile. Transaction failed & the money returned to my wallet, but when i checked again to do the recharge my wallent was empty. Neither the recharge was done nor the money was returned to my bank. I don’t know what happened. Please look into this matter immediately as it is urgent. Thankyou

I was holding an airtel number [protected] from last 5 years. Recently i ported out to vodafone as i got a better offer from them. After porting request i received a bill from airtel for rs. 4352/- overdue and the charge was due to international roaming facility which i have not utilized during my stay. I want the waiver of this charge which is unethical. When i have not used the facility why should i be charged for it.

I am a customer of postpaid mobile number [protected], today i received a message that you will start a airtel tv infinity pack, but i don't want this pack, i request you to please deactivate this pack, and in future also. Pl. Donot send this type of messages. I hope you will do needful. I previously mentioned that i don't send this type of message. I am not require any of packages.
Thankyou

Hi,

I did recharge through airtel website on my mobile number [protected] on 21/2/18 for 509 rs. First time transaction got failed, so i did second time and second time transaction was successful. Money got debited from my card account twice. I did visit nearest store a week back asking for refund and they told it will happen automatically but till now i didn’t receive any refund.

I sent an email to customer care on 12 march “[protected]@in.airtel.com”, no reply till date. Pathetic service by airtel as usual.

Dear sir/madam

im lost my mobile before three days so kindly block my number[protected]

name.R.Naliniramasamy

n0 154 south street
pasupathipalayam sanapiraty karur

so kindly block number as soon possible soon due to some issue .   Replace all

Sir,
As per my telephonic talk with your representative on mobile no [protected] on 17.03.18 at 12.19 pm, i shifted my mobile no from post paid to prepaid. He informed me that on conversion to prepaid i have to recharge for rs. 93/- and i will get unlimited calling and 1gb data per day for one month. But on recharge of rs. 93/- i have got the massage that validity is only for ten days instead of one month as informed to me. Please look into the matter. I think that your representative is misleading the customers. Kindly advise his name and his personal mobile no.

1. On 09 march 2018 i applied (At airtel office of my home town tripuri patiala) to port my post mobile number [protected] to prepaid (Within airtel).
2. All the desired documents (Photo copy of aadhaar card and one photograph) were submitted in the office mentioned above.
3. Outstanding bill rs. 330 was paid in cash in the office mentioned above.
4. The executive in the office (Madam) handed me over a new prepaid sim and told that within 4-5 days the postpaid sim will get deactivated and the new prepaid sim will be activated. She said that after activation of the new prepaid sim, recharge it with minimum rs. 128 and the number will start functioning. But till date the post paid number is working and the new prepaid sim has been activated.
5. You requested to look into the matter and activate the new prepaid sim at the earliest please.

Thank you in anticipation