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Airtel Complaints & Reviews

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R
ritba
from Bhubaneshwar, Odisha
Feb 17, 2018
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Address: 713409
Website: www.airtel.in

Attracted to much hyped slogan ' india's fastest 4g network' i bought a 4g airtel sim and recharged it with frc 88+data 349 (2.5 gb per day for 28 days) to use high speed internet on 11.02.2018. Since that night i am realizing that i am the stupidest personfor wasting my 437 rupees for the largest 'chor' in indian telecommunication market.
My data transfer rate never cross more than 50kbps!! Since 11th feb, airtel has looted my at least 14gb data!! I had contacted with their customer care unit. And they only have one solution, that is ' we'll rectify this as soon as possible' so it may be 10 days, 20 days, 30 days or even a year!! And as per my knowledge, they don't have any data refund policy.
So, airtel is the largest telecommunication scammer in this country. I am leaving airtel simcard on 11th march 2018!! I'll never buy their 2nd sim in future.!!
Airtel customer support has been notified about the posted complaint.
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    R
    Ravi Lakhwan
    from Delhi, Delhi
    Feb 17, 2018
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    Address: Hisar, Haryana, 125001

    Dear sir/madam,

    I want to tell you that i'm a customer in airtel prepaid number last three to four year's. I have many times contact your tollfree number or your airtel office in model town hisar. But there is no response due to net problem.

    I've also use airtel prepaid number in my home many number's but enough. I've changed my all number in airtel to another prepaid number.
    In last four to five month's i've not using my 4g net properly. There is a very poor network or service problem in last 4 to 5 month.
    Airtel customer support has been notified about the posted complaint.
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      A
      anil mankad
      from Bengaluru, Karnataka
      Feb 17, 2018
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      Address: Bangalore, Karnataka, 560043

      Recently i have shifted my house. I had requested airtel to shift my connection no. [protected] to my new house on horamavu main road, bangalore 560043. The area distributor shifted my connection which worked for three days with video problem and problem of intermittent signal loss. From forth day it stopped completely. On complaining the technician was sent on third day when i found all the wires hanging loose from amplifier. Your area distributor has done shoddy work and not worked on back bone systems. The wires and connections should be in lock and wires should be joined using connectors but it's not so. Our building management staff had instructed for proper installation but your area office was not bothered. I have complained through mail to customer care who is promising me that by that day evening connection would be restored and credit for days for which i have been deprived of the service be given but that is not happening. Please let me know what is to be done. Also please let me know if i should file a police complaint for fraud and harassment to a senior citizen. Please revert immediately.
      Airtel customer support has been notified about the posted complaint.
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        R
        Rovin G
        from Dehra Dun, Uttarakhand
        Feb 17, 2018
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        Address: 243302

        Hamare yha par august me 4g hua tha pahle speed thik thi lekin ab uski speed 3g se bhi jayda bekar hai kuch bhui nahi chalta hai.
        Mera online work hai. Airtel se mai kuch bhi search nahi kar paa rha hu.
        Mere ghar par 5 airtel connection hai.
        Mai in sabhi no. Ko port out kra doonga agar jldi se jldi problem solve nahi hui.
        Maine isme kareeb 450 rs ka recharge karaya tha lekin sabhi bekaar gya hai
        Iske baad mai kabhi bhi airtel me recahrge nahi kraunga na hi kisi ko salah doonga airtel me jaane ki agar koi jaata bhi hoga tab bhi mna kar doonga.
        Bahut complaint ho gyi kuch hota to hai nahi bekar me reacharge jata aur upr se racharge bhi koi tumhara itna sasta nahi hai
        Ab ise mai jio me hi port out kra doonga agar jldi problm door nahi hui to
        Contact no. -[protected]
        Airtel customer support has been notified about the posted complaint.
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          A
          Aranta
          from Bengaluru, Karnataka
          Feb 17, 2018
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          Address: Bangalore, Karnataka, 560102

          Airtel, i don't know what type of service you are providing, i'm staying in the same house. But from last weeks i'm not able to place any call and my phone is also not reachable when someone is trying to call. And coming into the mobile data, it is the worst. Not getting 4g. Can you please tell me why i'm paying 500/month for this type of service. I'm planning to port my connection to vodafone. Because day by day your network is getting worst.
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            M
            Madhav Parashar
            from Bengaluru, Karnataka
            Feb 17, 2018
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            Address: Bangalore, Karnataka, 560093
            Website: Airtel.in

            I have been living in the same house and using the same phone and sim for the last 2 years. Since 16th feb, the network strength has become so low that it blanks out as soon as i move into the house from the balcony.

            What if somebody tries to reach me in case of emergency? Or even worse, what if something happens to me and need to call someone for help?

            Seems vodafone is adding towers and airtel is reducing them.

            Area: kagdaspura, bengaluru
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              I
              irohitsinghal
              from Tanuku, Andhra Pradesh
              Feb 17, 2018
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              My incoming call services stopped working abruptly on 14 feb. When i try calling airtel regarding this issue, they just keep giving me new resolution times, 24 hours, 48 hours, 4 hours. I am unnecessary suffering for airtel's mistakes & facing terrible business loss.

              Before incoming calls, my data pack stopped working for couple of days even though my device always used to show 4g signals.

              I am terribly frustrated by airtel services now & seriously thinking about porting out myself & 25 other family members that use airtel on daily basis.

              Mobile no: [protected]
              Reference no: ccnor[protected]
              Airtel customer support has been notified about the posted complaint.
              my sim incoming calls not coming please check the problem ouikley
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                A
                Awaanish
                from Chennai, Tamil Nadu
                Feb 17, 2018
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                I added around 600 in my airtel wallet like normal wallet, i am not able to use that amount. I am not able to recharge even. As per their suggession i converted my wallet account into payment bank also.
                After registering for bank account i am struggling for my money which is locked in this worst kind of wallet. Completely unsatisfied with such service. I complained also on airtel but still their worst service for which they are famous for. They don't care about their customer.
                Airtel customer support has been notified about the posted complaint.
                Mar 02, 2018
                Updated by Awaanish
                I am still waiting for a single response from Airtel. They are looting money through their wallet services. It seems.
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                  V
                  Venkatesh Neelam
                  from Hyderabad, Telangana
                  Feb 17, 2018
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                  Address: East Godavari, Andhra Pradesh, 533440

                  Airtel gave me shock. I was wondering how the gamepind service got activated without my permission. I am the only who uses my mobile and i tried to contact customer care, but no use. No one is helping me how to resolve this issue. Service has been activated twice today and i got deducted from my prepaid account of 60 rupees. Kindly resolve and credit the amount to my account immediately. How can airtel do like this? Please give back my money.
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                    R
                    Rahul Purbey
                    from Noida, Uttar Pradesh
                    Feb 17, 2018
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                    Address: Faridabad, Haryana, 121002

                    I don't get my cashback on my first recharge on airtel Payment bank of 50percent please solve this problem.Tell me about the cashback policy and how many times to cashback will credit in my airtel payment bank account.Othervise I will close my account due to this bad moment and bed experience on airtel money payment bank.please solve my problems.
                    Airtel customer support has been notified about the posted complaint.
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                      S
                      sujith093
                      Feb 17, 2018
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                      Address: 641043

                      Sir, i can’t have access to my airtel prepaid mobile number. Perhaps it is deactivated as it was not in use for sometime.

                      Now i am facing problem because it shows that this number do not exists.

                      I want my number to be reactivated as soon as possible. Kindly help me to get out of it. My airtel prepaid mobile number is [protected].

                      I will regularise the connection.
                      Airtel customer support has been notified about the posted complaint.
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                        V
                        vanishukla
                        Feb 16, 2018
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                        Website: www.airtel.in

                        My name is vani shukla studying in govt. Medical college kannauj, tirwa, kannuaj 209732, uttar pradesh. We all have been using airtel sim cards for years. Recently, there is an airtel bts tower installed in our college campus itself but we are getting negligible network for last 3 days. We all have recharged for internet and calling plans and they have certain validity period. Now, since we are not getting connectivity, our money is being wasted. My husband lives in germany and i have no option to stay connected with him. Airtel customer care executives are shamelessly ignoring us. One of them is sandip vanshik. He is such a rascal who tells me that only your phone has some problem. Everybody is suffering from this problem in our college. Fo me the situation is the worst since i am not able to talk to my husband. Customer care executives keep putting us on hold. I want the solution as fast as possible. These companies should know that customers have become aware.
                        Airtel customer support has been notified about the posted complaint.
                        Feb 19, 2018
                        Updated by vanishukla
                        They are rhino-skinned people. They are sending me stupid replies. Please somebody do something. It's been 6 days I have not contacted my husband. Does consumer court REALLY WORK in India? Customers are just treated like ### in India. Nobody can do anything. Everybody is corrupted and cheater in this country.
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                          karanraj821
                          from Surat, Gujarat
                          Feb 16, 2018
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                          Address: Jamnagar, Gujarat, 361008
                          Website: [email protected]

                          In trouble plz help me i have some screen shots of our previous discuss about convert postpaid to prepaid but i have visited airtel store in the morning they inform me like that request still not approval from head branch what's the matter??? My number is [protected] i have stay in airtel because i wanna port my airtel postpaid sim to airtel prepaid but ur company is fraud. While they called me for postpaid disconnection i have told them to shift in prepaid they have promised me as u can visit local airtel store and u can do it but still my porting request haven't approval from ur side... I'm just tired and unsatisfied. According to ur system i know it only takes 96hours for prepaid conversion but still that request haven't approval from ur side so what to do now???
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                            H SubrahmanyA
                            from Bengaluru, Karnataka
                            Feb 16, 2018
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                            Address: 560070
                            Website: Airtele

                            Phone [protected] deactivated. Reason is non-use for some time as i was using another phone. Contacted airtel office near devegowda petrol bunk, banashankari. I was told they can not do it and advised to approach airtel head office near jayadeva hospital

                            I am now aged 81 years and can not make the trip due to poor health.

                            Please help me by reinstating the phone services (Prepaid) urgently and oblige

                            Kindly correspond by e-mail to [protected]@hotmail.com
                            Airtel customer support has been notified about the posted complaint.
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                              G
                              GOVIND
                              from Mumbai, Maharashtra
                              Feb 16, 2018
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                              Address: Nellore, Andhra Pradesh, 425004

                              Only 2g works better and rest 3g and 4g data connectivity of airtel at bypass road, padarpally area in nellore is almost nil and irritating one. From evening 5pm to midnight it's just rubbish. Waste of money. Even web page of cricket doesn't open properly, it hangs. And data connectivity shift from 4g to h and h+and then sometimes to e only. Made email complain but nothing sorted out yet. Problem facing since last 4months. Even call drop is highest.. Bsnl mobile numbers never connect at evening time.
                              Airtel customer support has been notified about the posted complaint.
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                                Gautam Kr Ray
                                from Digboi, Assam
                                Feb 16, 2018
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                                Address: Burdwan, West Bengal, 713304

                                I have been using sd airtel connection ([protected]) since long back. As balance has exhausted, i booked a package for one year. But once the booking is complete all the running english movie channels has gone off suddenly. Please inform whether, existing package could be transformed to some other package which includes english movie channels or not.
                                Airtel customer support has been notified about the posted complaint.
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                                  Nitinvoker
                                  from Manuguru, Telangana
                                  Feb 16, 2018
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                                  Dear airtel, i havent received cashback. Just recharged my number with 448 through airtel wallet by pressing 100rs cashback on airtel recharges button. Havent recieved my cashback. Transaction id[protected]. By the way i just recharged my airtel number through my phone. Please resolve or im changing to idea. Resolve this issue as soon as possible. Thank you
                                  Airtel customer support has been notified about the posted complaint.
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                                    ramesh6644
                                    from Hyderabad, Telangana
                                    Feb 16, 2018
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                                    Address: Dungarpur, Rajasthan, 314024

                                    I did a recharge of rupees 49 I don't get my benefit when I call to your customer care executive says me benefit tat one hour so please give me my benefit or transfer my amount in my account

                                    My mobile number is[protected] make recharge of rupees 49 for 1 GB data but till I don't get my benefit.

                                    Recharge done on[protected]:20PM, MRP:Rs49.00, GST 18% payable by Company/Distributor/Retailer, TransID[protected].Balance & validity ke liye bit.ly/MyAirtel_App download karein.
                                    Airtel customer support has been notified about the posted complaint.
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                                      jpbudd
                                      Feb 16, 2018
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                                      Your service stinks!!!
                                      I just put 25, 000 tanzanian shillings on my account on tuesday. The service worked fine and everything seemed to be loaded properly. 25, 000 shillings for 15gb for 30 days. It has been 2 days and now i am getting zero service on friday. I have tried to check my balance and get a blank text message. I want my credit please.

                                      Number is for [protected] (In tanzania)

                                      Email at joshua. [protected]@yahoo.com with an apology and information on what to do next.

                                      Thank you
                                      Airtel customer support has been notified about the posted complaint.
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                                        Ashutoshbharti91296
                                        from Imphal, Manipur
                                        Feb 16, 2018
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                                        Address: 848211

                                        I done a recharge for international romaing of 1199 on 15 th feb, 2018, i done recharge after consultation of airtel staff, she told about the recharge for international romaing but that recharge is not valid for kajakistan. When i talk to customers at 198 and requested if recharge is not valid for that country then return my amount, but they refused to talk
                                        Mob number is [protected]
                                        Airtel customer support has been notified about the posted complaint.
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