Airtel Complaints & Reviews

Hi,
I am not sure if your team is working on my issue my frustration still continues and even after 2 days of my speaking to mr yatin sharma (Someone from corporate office) no one has contacted me back or given me update on the issue i have been facing when ever i call your appellate customer care they tell me to give us some time it is more then 10days i am not aware why i am not able to make and receive calls pls give me feed back on this issues or let me know if you want me to disconnect my airtel bb i am willing to do it along with my 4 cell phone connections.

I am very disappointed with the way my complaint is being handled and i thought airtel was known for it's quality service but nowadays really pathetic services are being provided by customer care team. They opened a request number 83965192, 83970055, 84042725, 84045711 of my complaint, then closed it without resolving the problem. I called again and they raised a new request number 84090639 opened on 16.03.2018 was also closed without resolving the problem. My problem was that i am not able to make and racived call on my number [protected]
I got a call from your executives mr yatin sharma customer experience executive of bharti airtel limited but looks like he is one of the best and promised to resolve the issues by 24hrs but till today nothing has happened they are not at all interested in solving my problem (Are they hired only to waste time?). They are asking me to submit my aadhaar card copy and one photo to airtel store which was done on 16th i did but it didn't resolve the issue. This number i am using from past eight years
When i called customer service on 16th evening, and asked her what happened to the compliant lodge, but, the shocking thing is that she told me that number is under suspaenction which i was not at all aware when i previous called to customer care and asked why i was not informed she told me that my request has been picked up today only. I asked her that from 9 days you didn't even consider my request not able to make and racived call on my number [protected]and she proudly said "yes". (That means i was given false promises by all 8 executives to correct the problem within 1 days of time.) i was with airtel due to it's quality service but now looks like there is no reason of being with airtel why should i be doing running around and making call for past 10dayfor the mistake that has been done from your side. Please check and activate my number

Regards,
M a cariappa
[protected]

I would be discontinuing the broad band services provided by airtel no. [protected] reason being extra unknown charges which are included in bill though usage is not that much..I would like to go with other providers which are offering more on nominal charges.Please send your executives to remove setup from my home.

Sir,
I visited my nearby airtel centre in ghatampur kanpur nagar to convert my airtel no. [protected] to 4g as i requested by airtel through sms but when i get new 4g sim, man in centre ask for 50rs. And i told that airtel informed me that it's free he start misbehaving i warn him to complain in consumer forum but he didn't bother about this.
So i request u please do needful and instruct that person to return my money and an apology letter to me.

With regards
[protected]
Ghatampur kanpur nagar up east

My porting request from mumbai circle to bangalore was completed and when i changed to new sim provided by airtel, got an sms saying setup in progress. Now i am getting number doesn't exist message even after 2 weeks - my number[protected]

Aadhaar card verification was done at airtel service center in bangalore and new sim issued.

Right now i am outside india and unable to use the phone at all.

Can the number be activated please?

I faced network connectivity issue and got replacement sim card with my existing mobile number :[protected]. On 17th march, 2018. I was advised to use the sim after 24 hours. But till now haven't got connectivity and it shows as sim card registration fails. The sim card no. Is[protected]u.

Please consider this as a priority and solve the issue.

I am writing with regards to a fraud in terms of monetory. A girl called saiba contact no [protected] cheated me with terms of help needed for helping her family.

Please help me to find her contact address so i could track her location and register her complaint against her. So she asked to send her rs 500 on her paytym account. Kindly request you to provide her address details for the same.

Kind regards
Harmeet singh
[protected]

I am now using airtel services since last august (2017), but since my last recharge of 1.5 gb per day the net speed has attained a new low. The data never catches 4g signal, always runs on 3g signal and that too at the speed of 2g.
Being a college student i am in a constant need of high speed internet.
You (Airtel) claim yourself as the fastest internet service provider. But the situation makes it hard to believe you.
So please take necessary actions to improve my network speed,
Or i would rather have no other option than to change my service provider.

Name: shubham patil
Email: [protected]@gmail.com
Mob no.: [protected]

Aietel have been a pain with my postpaid service no which i have been using for quite a few years no. Have been facing loads of problem in past few weeks. However this one is epic. When ever i receive a call for any caller details available or not it show as unknown for all the incoming calls and the call log also show as unknown with out any details.

Have tried changing the phone as well but still the same problem following up with airtel store as well as customer care but for almost 15 days, they have been good for nothing.. Could we please escalate the issue?

Dear team,

This concern is for my mobile no: [protected], which i used for past 3 years and for my personal reason i make it switched off on 15th feb 2018 and on 18th feb 2018 when i put sim card again into my cell phone it showing invalid sim.

Then i go and visit to airtel store at karol bagh and meet with mr. Sunny kohli on 03rd mar. 2018 and he said that this number is issued to another costumer on 18th feb 2018.

If my aadhar was linked with it how it could provide to another person.
This number is linked with my every personal data and if any think goes wrong of any misuse happen with it so who is the responsible for that i want this no back again if you can't do anything then i will take a legal action.

Airtel is such a fraud company they don't resolve my concern yet. Here someone used my aadhaar card by my number ([protected]).

This number is belong to arun and aadhaar number is ending with "9644" is issued to another costumer with the name "kundan raj".

Now i have to go for file an fir in the name of airtel and kundan raj for the legal action.

This number is belong with my bank account, my pan card, my aadhaar card or much more my personal details check it's details and provide me back this number asap.

Contact me with [protected].

I wish to bring your notice that there is a airtel broadband junction box infront of my main gate. The junction box was installed without my knowledge. The installation of junction box is such that it is infront of house main gate. Now the junction box is causing a lot inconvenience to me. So you are requested to remove or shift it within week after that we will not responsible for that.

As converted aircel to airtel port activation message but unable contact customer care becoz there is no range
My no is [protected]
Im facing so many problems bcoz of this
Plz solve it as soon as possible.
I received mobile activation message but still now there is no. Tower this number i need to activate very urgently. I think i will get solution as much earlier after this complaint. Im trying to contact airtel customer care not at all able contact i tried to solve this issue so many times

I gave a mnp request at airtel showroom sembium (Airvoice) on 10th march - customer care explains that the request got denied on 12th march but the showroom people claim that information from customer care is wrong and are not initiating the next process-worst showroom needs action. Almost every customer is being treated like a slave-lady staff are arrogant and male staff back them up. They don't even bother to answer customer queries - worst treatment to customers

Changed airtel sim from 3g to 4g sim. Sent message of sim no. To 121 and got confirmation. Sent "1" for confirmation all messages with my old sim. Then received message that sms services will not work for 24 hrs. The old sim got deactivated. After two days, new 4g sim is still not working. Not sure whether it got activated. When i called customer care, i was informed that the new sim is activated. But, it is not working. Please help how to make the new sim work. Thanks.

Hi sir/madam
I am stalin from mannargudi
(Thiruvarur dist)

Last 5month i am not able to use my sim because i am in abroad.. Now i need my prepaid number back.. Pls let me know the details what i was do??
Now i am in abroad i want to continue with this sim when i come to india also i use this number for social medias.
Waiting for solution.

(Date of incident)-4-nov-2017
(Client number)-vin/airtel
(Full description of the incident)-4th november 2017, automatic deduct my account rs.19000 my transaction id vin/airtel paym/[protected]/0
Plz check and solve my problem immediate, as soon as possible.
Already given complain with fir copy rbi
Request a efund my deducted balance rs.19000.

This is arnab. I have the airtel number since last 5 years. On 2/3/18, suddenly i started receiving random calls. I suspected that my number must have been given to someone else. I called up the customer servuce and they confirmed the same. They said they would give me a call which i have never received. However, the issue was resolved by next day for few hours. After that my service got deactivated and there was no network. Called the customer service again and they said they would resolve the issue. However, no calls and issue was also not resolved. Again, i called up on 17/3 and shriram picked up the call. He put me on long holds and then when he could not do anything he passed on the call to biplav. Biplav promised that the issue would be resolved by 4 pm and he would call up by 5 p. M which he never did. Atrocious service with dumb people in customer service who do not have the basic courtesy. Till now no calls, no apologies, no service... And this is my primary number

I am facing issue my mobile number [protected] during recharge. This number was bought has prepaid from thane-bhiwandi-kasheli (Maharashtra circle). I have started facing this issue since a month now. Earlier i was able to recharge my number.

1. Unable to recharge from airtel wallet. Message that i get is ‘invalid mobile number, please enter valid mobile number’. It is working fine with other airtel number.

2. Unable to recharge for internet, paytm and other modes. It give message unsuccessful transaction. This is happening only with my mobile number ([protected]), it is working fine with other airtel number.

3. I tried with other person asking him to recharge my number but it fails.

Finally i unable to recharge my mobile number [protected].

I have contacted customer care, branch and even emailed but still my problem is not resolved. Kindly resolve at the earliest.

I am facing network issue with my airtel postpaid connection from last two weeks. I had raised complain with airtel cust care on same.
But sadly network issue is still not resolved. Airtel cust care also refused to deliver replacement sim. I don't understand what kind of attitude is this? What is the use of any mobile network if it's network is almost always says "no network", what am i paying for? What's the use of airtel number if i am not even able to make call to 121???

Is airtel going aircel way? I think airtel silently wants it's customer to start moving to other service provider because with this service (No service) to customer i don't think any customer can stay with airtel.

I purchased this sim apx last 10 days n activated 559 plan unlimited 4g, since the day the pack is activated never got feeling that of 4g.net runs the speed of 4.1k/s n so on whenever i contact customer care regarding the same they say everything is ok from our side u mifht be in outer area even though i m in main market n home network. Sometimes i get a reply system is down from 4 hours plz contact after 4 hours. Such a drastic experience of buying a 4g sim from airtel. I lodged a complaint on 12th march with complaint id ot[protected] and it is also lying pending since as on date. I request u to check out such wrong advertisement played by airtel l8ke sabse strong network, hum pahuche waha jaha koi na ho. Very much dissatisfied.

I have been trying to get airtel broadband connection from past 2 years, but my request always get rejected by saying there is no feasibility of service.
I already have installed connect broadband connection but its speed is pathetic. I live in chandigarh and my house is hardly 500 meters away from showrooms where airtel broadband is available; and i think this is not a long distance for airtel to place a new source of connection. And lots of people want your broadband service here so please do the needful airtel.