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Airtel Complaints & Reviews

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Last updated May 2, 2024
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Airtel reviews & complaints page 912

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C
Chandrasekharan Deepak
from Thiruvananthapuram, Kerala
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prepaid sim number allotted to other customer

Address:Thiruvananthapuram, Kerala, 695024

I bought one airtel prepaid sim last year, i. E. 2017 and was using that number as my whatsapp number. I was surprised to know yesterday that the same number is allotted to different customer. I visited airtel service centre in karama, trivandrum, kerala, the customer support told me that as my number was not used for 45 days, it has been allotted to other customer. I was really embarrassed and shocked that my number has been given to other...
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Sudheer Patel Gajula
from Bhadrachalam, Telangana
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signal problem since last 6 months

Address:Adilabad, Andhra Pradesh, 504208

Iam using airtel prepaid sim from last 2 years. Am facing signal problem from last 6 months and i complained about it around 7 times, they just say your problem will be solved. Every time i call them they say same answer of it will be solved. And in last call ive asked about how many days will it take to clear, they were not saying and in last they said that am asking it again and again so they disconected my call.
*in first three...
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Address:Jaipur, Rajasthan, 302013

As per subject i had seen in last few days various kind of service started on my number [protected], n [protected], whereas i did not opt those services. How can u start those without my permission n deduct amount from account of both no. I want my money back as recently i recharge my both account, who will pay the amount which has been deducted from my account. I want clarification....
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K
kasiram singaram
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airtel broadband installation

Address:600043

I have paid the Installation amount of 1000 for Airtel broadband on 31 Jan 2018 and till 03rd Feb Profile was not created and till 5th of Feb Installation was not done.Back to back to call to 121 no proper response.

The Agent who has collected documents is not picking the call.

Now have requested the 121 Agent to refund the installation amount.She has provide the URL : WWW.AIRTEL.CO.IN/ONLINEREFUND which is not...
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S
Shaktivel Nadar
from New Delhi, Delhi
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no network in your area

We are not able to receive airtel connection in our area dwarka sec -16b, So please take any action to solve this problem.we have already done lot of complaint about this issue but no respond from customer care service. since 3-4 months we are facing this problem.i hope you will consider my problem as soon as possible
client name, shaktivel
contact no;[protected],
[protected]...
+1 photos
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Hi,
I have been abroad for more than a year and use my airtel prepaid number for my banking purposes in india. Due to inactivity my number has been deactivated and i tried recharging but it says my number is invalid. I currently have nobody in the circle i used my number in (Bangalore) and my family can visit a centre in another city on my behalf. But is there a possibility that i can do something online, even if it involves paying...
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S
sitesh kumar bhakat
from Kolkata, West Bengal
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complain for data balance getting over so quickly

Address:East Singhbhum, Jharkhand, 831002

Hi,

I am a airtel prepaid customer mob - [protected] from last one year and from last one week i am facing issues of data balance of 1gb per day getting over so quickly and that too within 30-45 min.
Let me tell you, this problem is not only with my number, my other family members and friends are also facing the same issue. Whereas upon using vodafone or jio everything works fine and that too at the end of the day data...
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T
Tapaskumar Chakravarty
from Kolkata, West Bengal
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wrongful deduction of rs 67.61

Address:Kolkata, West Bengal

Sir,
I Tapas Kumar Chakravarty of Kolkata possess Airtel mobile no [protected]. On 05/02/2018, I received an sms from airtel at 3:33 pm through which i was informed that an amount of Rs.67.61 has been deducted by airtel from my prepaid A/c balance on account of International roaming rental. They have further informed that an additional amount of Rs 31.39 will be deducted subsequently from my prepaid A/C.

I have never...
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N
Natalia Suri
from Gurgaon, Haryana
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problem with salesman for new connection

Address:New Delhi, Delhi, 110049

Dear sir/madam i have taken a new airtel broad connection vide caf no 11138591 and mr. Sarit gupta had promised when filling the form and taking 500rs that the connection will be provided next day for the same he booked an appointment at 3pm and reconfirm the same today at 230 pm and i have been calling him and requesting him now at 5pm he decided to reply that airtel exchange has a fault and connection will be provided tomorrow i waited...
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S
Suresh14350
from Vijayawada, Andhra Pradesh
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airtel store adhar elink process not working

Address:Krishna, Andhra Pradesh

Hai sir my self suresh i m using airtel number since 2012. Recently got sms to verify adhar process and i want to update to 4g also. I have nearest airtel store is patamata, near andhrabank, vijayawada. Whenever i went to store they said only one thing not workings. If its not working why they put store there. If they thinking everfication and update sim is time waste process then put one board there only new connection and bill payments...
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R
Renisan
from Mumbai, Maharashtra
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additional charges

Address:Thane, Maharashtra, 401208
Website:www.airtel.in/postpaid-bill-pay

I never thought in my dream that you guys will be so cheap to steal customers money. This is the second time you guys have added additional charges in my billing account. Earlier i was using sim which was under mumbai circle which i got changed to maharashtra circle through vasai branch and while changing no one has intimated that the amount would be added to your new account billing and it was never added in my first bill which i paid of...
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Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I've ported my number from airtel postpaid to airtel prepaid. And after activation, i tried to recharge it online but i was unable to do so.
I called customer care many times and mailed them as well but my issue is not yet resolved. I can't port my number to other network as it needs 90 days to be in a particular network.

I'm frustrated and want it to be resolved asap....
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S
sush_p
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

conversion-prepaid to postpaid

Address:Bangalore, Karnataka
Website:www.airtel.in

Recently after opting for airtel 499 plan, i was told by the airtel customer care about the 799 plan where i could add a child connection free of cost. I was impressed and decided to add one of my family member's no.; however since it had to be a postpaid connection, i requested airtel to convert this prepaid child connection to postpaid. It is more than 3 weeks now and the airtel team has not yet converted the no. To postpaid yet. Numerous...
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A
ashishkpandey
from Bengaluru, Karnataka
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text sms not sent on mobile no.-9279270240

Address:770034

Dear team,
Kindly help us to resolve my issue.

Text sms was not sent from my mobile no-[protected] to any mobile no since last two months.

I have made a complain but issue was not resolved till date

Complain no-# clsms[protected]

Regards,
Ashish kumar pandey
Kansbahal, rourkela, odisha-770034
Mob-[protected]...
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V
vimalkutty
from Bengaluru, Karnataka
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reactivation request

Address:Chennai, Tamil Nadu, 600041
Website:AIRTEL

Sir / madam,

this is vimal santhose and i am your airtel customer for past four years with mobile number [protected].

At present my mobile number is got deactivated when i reached near by airtel store.

They guided me to send request mail to reactivate this mobile number.

Kindly activate this number for me since i was in abroad for two months, i am unable...
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S
sagarairtel
from Bangalore, Karnataka
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unable to use main balance to activate plans

Address:560072

Dear airtel, i have money in main balance for which i have paid exact amount while recharge. But on *121# my offer/new offer/offers i don't get any option to activate packs. When i use myairtel app/website to activate pack it asks me to pay via debit card/airtel payment bank. But i have already loaded money into my main account balance, and i wish to use the same. Just for your information, the balance is not free balance or cashback but...
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Gandham VS Bhaskararao
from Hyderabad, Telangana
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non receiving of recharge amount

Address:Hyderabad, Andhra Pradesh

I have a mobile no [protected] which i recharged on 16/11/17 for an amount of rs448/- through internet banking. On seeing the transaction not materialising immediately, i opted for doing it again. To my surprise both my amounts of rs448/- debited and credited with airtel. I have received the talktime offer for only one rc and on 25/1/18 it was ceased. When i tried the call centre they have confirmed that i will get only on offer and the second...
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S
ssuman2
from Mumbai, Maharashtra
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not getting incoming calls on airtel number

Address:Uttara Kannada, Karnataka, 581307

Dear airtel team,

I am unable to receive incoming calls on my airtel number since 2 weeks. First i thought it will be my mobile issue as because of trust on airtel number and my loyalty towards airtel.

I have changed my sim port and mobile but issue still persists.

I have missed my many important calls, complaint on customer care but they don't care.

Please resolve on priority....
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I am using airtel prepaid number:
[protected].

For the number [protected], rs 99 was deducted for international roaming rental even though roaming was turned off on my phone. This was done without my permission and reduced my balance, causing considerable inconvenience.

For the number [protected], on feb05, rs 99 was deducted for international roaming rental even though roaming was turned off on my phone....
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S
Sabaridiv
from Puducherry, Puducherry
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unable to recharge 448 from main balance

Address:Chennai, Tamil Nadu, 600021

Airtel — not able to use main balance for 448 plan recharge
My number: [protected]


Hi, my airtel app shows me new offer of 448 plan. But i am unable to activate that plan with my main balance. I hve balance of rs448. I called customer service for help but they told me to recharge for rs 448 and cant be activated with mobile balance. But why shld i spend money when i hve balance in my mobile.
Airtel is...
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