Airtel Complaints & Reviews

Hi, this is srinivas. Customer of airtel services using from many years. Recently i activated hello tune services for mobile number for 6 months with recharge of 146. They have provide a number to dial 578785, by calling that can change unlimited number of times. Now when i am dialing it's saying you are not allowed to dial this number, when i am trying to reach customer care services they are keeping on line and disconnecting. Resolve this issue as soon as possible before switching to other network.

I'm a long time customer of various airtel services and suddenly my pre-paid number ([protected]) is acting weird.

It does not allow me to make any outgoing calls even though there is more than sufficient balance in the account.

Incoming calls are working but whenever i try to make an outgoing call, i get an ivr message that "outgoing facility is temporarily suspended - contact 121 for more details). This has...

Hello,
I have recharged my airtel mobile no. Using airtel payment bank, and as the offers available i am availing 50% cashback (Max. Rs.75) of the recharged amount.

I have done a recharge of rs.509 on 15 february 2018 but until now i did not receive any cashback.

Recharge done on[protected]:56am, mrp:rs509.00, gst 18% payable by company/distributor/retailer:rs77.64,
Transid[protected].

Please provide my benefit.

Thank you
Chandu

Dear sir,
The antenna cable to tv from the terrace causes problem to other flat owners who are above us because the cable goes through their balcony. When we pointed out to the person who fixed the cable, he said nothing could be done. The flat owners are complaining to the manager and also to us. Please send your technician as soon as possible to set right the same. We will pay for the additional cable length if reqd. Please solve the problem at the earliest
Your sincerely
G subramanian mobile no [protected]

Hello i am a customer bearing cell no-[protected]. Every time i go for a special recharge of rs.169/ for 28gb data as well as free std and local calls valid for 28 days, i find it gets expired in only 10-12days, it is really disgusting to see how the pack whose validity is for 28days expires in just 10/12 days. Kindly explain me the exact reason for the above matter.

Ref a/m mobileno. I reported the ibid no from prepaid to postpaid... Applied for same at a airtel outlet on 25 dec 2017. No sms services from dayone, seven times complaint given but sms services still not resumed. Kindly dont bill/generate the first bill till sms services has been resumed. The service providers everytime take complaint and close it in four days without resolving it

I have recently ported to airtel in february 2018. I live in center of pune city, but there is zero network coverage. I have vodafone and had idea, both have excellent coverage. It was a big mistake i shifted to airtel after seeing those deceiving 4g speed advertising, they are cheating people, 30gb of data per month but in reality forget 2g there is zero coverage as soon as i enter my house on modern college road shivajinagar pune.
I invest in equity stock market and constantly need to update my self with market movements and place trades. Most of my financialsare linked to this number. I am loosing a lot of money.
I have raised network complaints, the complaints get resolved with a message network team could not contact you hence complaint resolved, since there is no network coverage how the hell would they contact me... Dispite giving them an alternative number.
I will be paying them for this month for cheating me.

From: kamal jit chhibber
To: "[protected]@airtel.com"
Sent: tuesday, 13 february, 2018, 5:08:09 pm ist
Subject: re: your airtel bill for number: [protected], bill date: 12-feb-2018

Copy of one of the mails sent to airtel against its open fraud and cheating

The airtel is on spree of looting customers. Earlier it disputed payment of rs. 1655/ and now of rs. 420- duly paid to it as per my bank pass book entries. I have already sent scanned copy of passbook showing my having made payment of rs 1655 on 16.12.17 to airtel and its standing credited to airtel account and now i am sending scanned copy of passbook showing payment of rs 420/- duly paid to airtel on 6.2.2018. The airtel is so shameless that it did not stop demanding the payment of 1655/- even after seeing the pass book entry and this payment having come in its account. I paid the same again to make my civil and criminal cases strong against it. So it is on record that against its bill for rs. 1655 for dec. 2017 it coerced me to pay 3300/- for the same. I made payment of rs 3000/- towards bills of dec. Jan. And airtel demanded rs. 420 by stating that total of bills for dec. And jan was 3, 420 and not rs. 3000 as paid by me. I soon thereafter made payment of balance amount of rs. 420/- on 6.2.2018 to clear the balance besides my payment of rs. 1655 having been paid earlier towards the bills as above which remained in excess.. The payment of rs. 420 is duly credited in airtel's account on 6.2.2018 as shown in the pass book entries scanned copy whereof is attached. Despite the bank transactions showing the airtel having received this payment of rs. 420/- also like that of rs. 1655/- it is not accepting having received this also and have added the same in its present bill. Even the day light robbers try to ensure that no evidence of their robbery is left behind. But airtel is robbing by leaving all evidences showing the same in the open. Any how keep on continuing. The matters are soon coming up in courts of law against its calculated fraud and cheating. The customer care has become deaf and is not responding to my mails repeatedly being sent to it against the same
Kamal jit chhibber, advocate

Hi,

The worst customer service, I am getting from worst mobile provider, I don't know how many times I had complaint for the same thing, I can't type the whole issue which is going on since 1.6yrs, I just want all my money back which I have paid to airtel, for no good joy, none of the customer care executive or manager ever provide a correct information, better if you go with call recording for my calls, may be you will get all the information, I actually wasted a lot time by talking to customer care.
Is there anyone who can help me genuinely??? I doubt!!!

This is an serious offence that airtel has done to me who is an trusted customer.
All my personnel contacts of my mobile number # is sold to icici bank and its vendors who are calling my family, friends and colleagues and harassing them by giving my reference.

This is an great offence and i will not hesitate to take legal action against airtel. We are still getting calls. This shows that airtel is not an reliable service provider and breaching individual privacy.

We are still getting continuous calls from other numbers and airtel has not taken any action until now with ref:83448100 from 9th feb

I am aitel user since last 10 years. At presently i am at dr lajpat roy neurotharapy academy. All india head quater. Suryamal near wada palghar dist maharastra. There. No conectivity of airtel tover. I am having lots of problem over there. Hear. Idia ' vodaphone. Jio. Giving connectiy. Plz provide solution as soon as possibal

Hello sir my #AirtelPaymentBank number is #[protected]
i had recharged my #Jio number #[protected] on 1st feb. But hua nhi . abhi airtel customer care wale kehte h recharge ho gya or jio wale bolte h hme koi payment hi ni mila . ab kya kre. i hav attached screenshot of recharge transaction
my alternative contact numbr is [protected]
plz solve it i have complain on customer care but they r not helping anymore

When i linked my airtel mobile no with aadhar without intimating me my gas subsidy is going to airtelbank. From last several months my gas subsidy amount is not transferring to my Karur Vysya bank account. Kindly see this and please transfer my gas subsidy to my KVB bank account. Sir i am suffering by this.and also inform you that many times writing complaint sending your executive in fort branch Without my intimation how any bank can take my money. If you do not take action we will cut our airtelsim and deactivate it. My hpcl gas subidy is in KVB bank. Please transfer my money to that bank. your executive also calling me but till date do not transfer my money in my aforesaid account. My hpcl gas no is 650097, agency name Dashmesh Gas Please help us. My email id is swati.sugadhare&gmail.com. Thank you.

સાહેબ શ્રી
આપ શ્રી ને જાણ કરવાની કે મે મારા એરટેલ નંબર [protected] ઉપર 13-ફેબ્રુઆરી, 2018 ના રોજ 448/- રૂપીયાનુ રીચાર્જ કરાવેલ જે પહેલી વાર નીષ્ફળ જતા મે બીજી વાર રીચાર્જ કરેલ. બાદ મા બન્ને રીચાર્જ કંફર્મ થયેલ હતા. બાદ મા મે એક વખત ના રીચાર્જ ની રકમ પરત મેળવવા માટે એરટેલ ના હેલ્પ ડેસ્ક કસ્ટમર કેર મા ઓનલાઇન ફરીયાદ કરેલ હતી. ત્યારબાદ તા.[protected] ના રોજ મારા ઉપર એરટેલ ના એક અધીકારી નામ- દીપકકુમાર શર્મા એમપ્લોય આઇ.ડી. 21095 દ્રારા બપોર ના 4.00 વાગ્યા આજુ બાજુ કોલ આવેલ હતો. તેને કોલ મા એમ જણાવેલ હતુ કે તમે તમારા એ.ટી.એમ. કાર્ડ નો નંબર આપો જેથી તમારા રીચાર્જ ની રકમ પરત આવી જશે. જેથી મે મારા કાર્ડ મો નંબર જણાવેલ હ્તો. પરંતુ તેમાથી તેણે પહેલી વાર - 896/- રૂપીયા તેમજ બીજી વાર- 2896/- એમ મળીને કુલ -3792/- રુપીયા મારા ખાતા માથી કાપી લીધા હતા. આપ શ્રી ને જાણ કરવાની કે આ બાબતે યોગ્ય કાર્યવાહી કરી ન્યાય મળે. તેમજ એરટેલ પ્રા.લી. માથી આવેલ આ ફેક કોલ નો યોગ્ય ચકાસણી કરવામા આવે જે થી અમોને યોગ્ય ન્યાય મળી શકે

I am Raj Kumar Saw from noida, I had requested to port in airtel 2 months before and still I am on hold due to so many known reasons. today's situation is I am not even with IDEA not in Airtel. Just because of miscommunication of Airtel Custmer Care Services. In this period I request four times to generate UPC to port out and given to Airtel, I cleared all my dues with idea and submitted all my documents in airtel. Also physical verification has been done. But now a day I still waiting to activate my new Airtel SIM . Even I visited outlet and requested for same, and they again ask me for ID Proof.. it was really iterating for me.
I don't know when my number will be activate or even not.

Dear Sir

I am facing network problem since last six month. I have postpaid Plan. Continuously i am complaining since last six month to customer care as well as nodal officer. But no one resolving our problem. Its networks problem increasing day by day. I am not understanding that What to do or where to go for complain. Really I am very frustrated this time with being a airtel customer.

Since i have ported my network from reliance into airtel continuously i am facing problem in using data with a single point of network in my mobile, also i cant use 2mb data per day request you to let me know what should i do with 20gb per month data and what should i do with the per month exceeding in my account for which every month i am getting bill also.

I am not able to use my internet at all its really very slow. I have raised complaints thrice however airtel is not doing any thing and your care executives are are not helpfull they keep asking the same questions. They not even trying to help. Either fix my probleb or let me know that you will not be able to resolve it. I will change my network. I am paying for it and i am nopt getting it. Airtel is not even trying to resolve it. Airtel is not able to ior not trying to help the customers. Airtel is taking the money from their customers but the customers are not able to use it. Please resolve the issue or let me know if you will not be able to resolve it.

My airtel mobile number was not using from 9.10.2017 to 29.1.2018.. As i am out of station. I recharged it on 31.01.2018. Rs.399.. I got the message saying that recharge successful. But my mobile number is not activated. When i went to the bangalore office they said the number is given to some other person by airtel. My mobile number is very importent for me. I want the same number. Please help.

On 13 feb. 2018 i needed additional 1 gb 4g data for my airtel no. [protected] so i recharged with 53rs. Internet data topup validity 1 day. But, did not receive it in my account. The funniest part is... Airtel customer care rep. Told that the 53 rupee re-charge for additional 1gb will work in night only from 00:00 am to 06:00am only, rather on web-site validity was mentioned as 1 day. This is something unacceptable & cheating with customer.

I used internet in night between 00:00am to 06:00am but airtel dedcted 690mb from my existing plan which is 399 where i get 1gb data per day... Why???

Your customer service is worst only, no doubt, simply wasting customer's time & selling false plans.

Your service reps. Do not know about plans and repeatedly asking the same query.

Your my airtel app also sucks. Not showing my additional 1gb data.

I need an immediate refund of my recharge of rs. 53 or 1gb+690mb 4g data in my account.

Gaurav mani
Bangalore
[protected]