Airtel Complaints & Reviews

We applied for a airtel xtreme connection on 2nd June 2022 (Bangalore). The airtel salesman shared a link and asked to pay 1768 for a 499 plan and 40mbps connection. The amount 1768 included installation fee as well. We paid the amount then and there and was assured that the connection will be provided within a 24 hr span. On 3rd we came to know that the connection could not be provided because in our area the airtel xtreme is not available. So we requested for a refund. On 10th we received an amount of 1180. The rest amount was told that it will be refunded within 5 days. Till now I didn't receive any amount from airtel and despite calling them now they are saying that they don't have any information about this please write an email to [protected]@airtel.com mentioning the harassment caused. I have the attached the transaction of the amount paid and received. Please check the particulars. I don't care if I don't get the refund it's a very nominal charge, but I think people should know how these big companies are fooling and looting us without even providing any services for which we have paid our hard earned money. While paying the money they didn't gave a thought whether the connection was even available in the area. After the payment they come to know connection is not available and then they don't even do the full refund. Also from there [protected]@airtel.com, there is no reply till now.

Hi This is Venkatesh S from Thoothukudi, Tamilnadu. I have availed Airtel Xstream connection last july i.e july2021 and still in use. Nowadays i am frequently getting network disruptions. Whenever the issue comes it takes around 3-6hours to resolve this issue. Since i am doing work from home, i am totally reliable on this network and totally frustrated due to this issue. The local team is telling they dont have required staffs to solve it quickly and also dont have proper reasons for disruptions.

Date of Incidents happened this month (June, 2022): 2ndJune, 4th June, 7th June, 20th June, 22ndJune, 24th June
Desirable resolution: Refund the monthly bill of the particular month where there is uncontrollable disconnectivity.
If i cant use properly for what i paid then whats the use.

Hello,

I requested a new broadband connection on 17th June, 2022 for WFH purposes and representatives visited for payment on the same day and took 2800 rupee payment and promised that the connection will be installed within a day.

Next day nothing happened, no one called. I was okay as 1 day delay is nothing to complain about.

Next day a technician visited and told me that there is some technical issue because of which we can't proceed with the install and told me that the issue will be resolved in 1 day.

Next 2 days, nothing happens. I sent an email to Nodal office, visited airtel store nearby, called customer care 6 times in total. Today I tweeted about this as well. Every time I just get this - "Sir give us 24 hours and the issue will be resolved". I have given 24 hours 5 times now and so far I haven't received any promising update.

This is just absolutely pathetic customer service from one of the leading providers in India. There are just empty promises but no fulfillments what so ever. How do I get my money refunded?

The New airtel sim which has been verified kyc in airtel office, is showing NO SERVICE even after it's scheduled port time. I got a message from Airtel it will be activated by 23rd June 11:42:00 pm. My old sim got deactivated(lost its network and showing emergency calls only), so i have inserted my new airtel sim. It has been 12 hours, i still didn't get the network.
I have important work to do. I have calls to make. Please help me get back to my services...

To Airtel

DEAR Sir.
My airtel no: [protected]
I have mistakenly recharged the wrong number [protected] Rs. 455/- on 1st June.
i called customer care told my mistake to your people within ten minutes. They said with a week will refund the amount.
till now it has not updated.

and then I tried sending an email to airtel support and also visited the Airtel store to reverse the recharge on the correct number, but no positive response was received.
please do the needful.
Narain

My sim was stuck in my old phone. I couldn't get it out, so i requested new sim to insert into my new phone. After providing the right documents and everything, they keep rejecting my application. They aren't providing the reason for rejection and when i write to them, they ask my to do the process again. I've tried 4 times, they rejected all the application.

I'm using airtel postpaid [protected] in infinity 999 since 2019 but without information airtel has shift my number to new plan infinity 1199

Mr. Biswajit singh (con. No. [protected]) from Airtel Ahmedabad has approached me to transfer my 3 mobile numbers into Airtel. And he has offered me plan of Rs. 899 all inc for 3 postpaid connections. I converted my 3 postpaid no. Into Airtel in the same plan from Mr. Biswajit singh. Now when I received my bill, it shows me the plan of rs. 999 plus gst. I called him and told him about this. He assured me to wait for some time as he mailed to convert my plan in cost as committed. But in next month bill also the plan was showing rs. 999 plus gst. Then when i tried to contact Mr. Biswajit, he didn't answered my call. I used to call him regularly but he is not answering my call. His contact detail is [protected].
He has litterly done a fraud with me to sale his Airtel connections. Please someone check on the matter and help me out from this fraud.

Respected Sir/Mam,

I am an resident of Gaur city 1, 4th Avenue. Greater Noida west and would like to seek your kind attention/intervention for removing the mobile tower installed in C tower terrace.
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There is a full-fledged mobile tower installed over C 1531 roof and when this issue was discussed with the society body AOA (current President Mr. Kamboj), we were told that these are just the boosters not the network tower. But when we have referenced the installation and cross verified through people working in intercom industry, it was clearly confirmed that it is a mobile network tower, which remits magnetic electronic frequency, can be seen in the attached site photographs. In my family, my parents are complaining about the headache problem and even myself, sometimes I feel body is remitting lot of heat, so this is a life threatening problem and I am trying to get the clarification/action on below points but after numerous follow ups no response been received for below queries:
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Why this tower is not listed in government official web site which monitor the tower radiations (tarangsanchar.gov.in)?

Mobile network tower should not be installed in residential areas, which is honourable court orders; why the AOA is not taking any action or sharing/validating any NOC.

There is always a low signal pulse voice you can hear, this is really very irritating and annoying. Impacting the sleep and health of my family.

Family members already complaining about the headache problem, who will be responsible if anything happened to myself or my family or anyone in the surrounding?

Why the management is disguising the fact that it is a mobile tower installed on the roof? What are the hidden facts?

In the past, due to the mobile tower and its equipment installation/maintenance the celling of C 1531 is got damaged, water seepage problem is there due to which the wood work and other related material in the flat and walls are damaged; this is an accepted fact and ongoing matter acknowledge by the Gaur/GC4 maintenance but still the tower is standing.

Kindly help to remove the mobile tower installed in residential area as the current AOA/government will be responsible for the bad health or any other health related issues. I am really concerned about the impact of tower radiation.
Kindly render your support to save lives.

I emailed Airtel 2 months ago to disconnect my broadband connection. They called me and asked me for a reason for disconnection and then forced me to move my connection to safe custody instead of disconnection. I explicitly asked and they confirmed that there would be no charges for safe custody. Now they keep sending me bills every month. When I called them to ask what the bills are for, they say that these are safe custody charges. I asked...

I have recharged for 719Rs on 01/03/2022.The payment was done through google pay. But the recharge has not been reflected to my airtal account .As i have enquired in my bank ( Indian bank), the payment is successful as per national payment corporation of India. The airtel customer care supervisor is responding irresponsible to my complaint

My sum of 3003 is not refunded to me
And the fault was from provider's side as of feasibility issues
So why i am facing the problem
Its been a month now and no response from company side

I paid total sum of rs 3003 on 4th june 2022 for my new airtel fiber connection
But due to feasibility issues
They suggested me for cancellation
And now till this date not even a single penny is added to my account
Is that a fraud or what!?

I recharge 50gb of rupees 300 in Airtel app payment through gpay
But that is not reflecting on my account.

Inspite of several complaints the Airtel customer service is not resolving my problem. The international roaming package was prepaid before I left india and I am unable to make calls to india or even within usa. Please reimburse the amount nd u can verify from call history reg the authenticity of the claim

You guys stole my money on may 3rd 2022. I paid my postpaid bill but airtel add some DTH connection with my number i asked refund but still no response one of the worst company i ever see.

Dear Sir,
The Airtel Fiber connection has been recently installed in my house about 02 weeks before ( Rs 999, 3 Months, Data Unlimited router speed upto 200 mpbs) in name of Ambika Upadhyaya . Since 21/06/2022 around 06 PM in evening the connection has been abruptly disconnected just with standard SMS from Airtel side, " our technical team is working on the issue". Even though now 24 hours have elapsed without any logic assistance from Airtel team identifying the problem and actual time required for resolution of this issue??
Kindly help with solution on this issue.
Regards
Rohit Upadhyaya, Mathura, Uttar Pradesh

Hi was using vodafone and ported Airtel yea back however i am really unhappy and felt vodafone was better. And past 1 year i facing pathetic
network issue and unable to make calls or data speed is available. I have raised complaints more than 50 time but the answer is from customer care is same which they say we are working on the issue.

Hence i decided to port to other network ASAP. I also make sure that my family members and my friends who are using Airtel will port to other network.
My Phone Number -[protected]

[protected]
-Recharge of Rs.2999 is done but done reflecting

My Internet doesn't work last 3days, Show for Axclamation Mark, and I am trying but not remove the mark.
Hence I am very desperate, and Iam decided My Airtel Number PORT TO JIO.

Thank you