Airtel Complaints & Reviews

Such a worst experience i have with airtel... I turned on my internet at 11.20pm and was on a call from 11.30pm to 12.05am when the call ended.. I tried accessing the internet but i couldn't and it showed my internet balance as 0 this happened to me soo many times can be said as 3 days once... How would my 1gb drain out in just 5 minutes beyond that when i tried calling customer care there is no option to speak to the officials

I downloaded airtel payment app on 6 february 2018 and added 2000 rs/- in it from my bank. After that whenever i am trying to do any transaction i am getting error "debit for this account is not allowed". Also i am not able to send money to my bank account it always says "sorry imps on this bank is not working" for two of my bank accounts. Also there is no proper customer care it is only an automated reply from computer. After sending a mail to [protected]@airtelbank.com 2 days ago all i am getting is we will get back to you as soon as possible. But nothing resolved as of yet my money is freezed on airtel payment bank app and i am not able to take it out anyway possible. I will wait till 1 month if nothing resolved i will lodge a complain in rbi against these fraudsters under ombudsman scheme.

My number for registering in airtel payment app :-

[protected]

My village name is nidigatla, and it's in andhra pradesh state. I have given so many complaints on 2g coverage on open network still those complaints are not resolved and our village is low coverage 2g area i. E., on outdoor or outside of the house on keypad mobiles only showing 2 points and on android mobiles only showing 3 to 4 points and on indoor or inside of the house on keypad mobiles only showing 0 to 1 point and on android mobiles 2 to 3 points finally outdoor and indoor services is not good. My brother is airtel customer and father is also a customer of airtel with two airtel numbers and i am also customer of airtel and i have so many complaints on open network and i called so many times network centers and there not taking complaint seriously and they are not giving respect to customers and solve the problem immediately otherwise our airtel family shifting to another network.

Airtel call operators are not giving respect to customers and when there is no main balance or internet balance they are not taking complaint request about network coverage and they are saying nonsense matter. For example in my village 2g coverage is low and i said take the complaint solve the complaint but they are saying once check your sim on airtel store or you have no main or internet balance on phone kindly recharge it after call me. Those are the words they are saying and supervisors and call operators don't have
Minimum knowledge about network coverage.

On 8-2-2018, at 12:07 &1:15 2 packs got activated without our consent & deducted rs150 & rs 5.00 from our airtel number respectively. We want refund as soon as possible of both the unwanted deductions we faced or else we will opt port for which you had already given a unique code that is ad888252. We have been associated with airtel for a long time &we didn't had any problem with you for which i suggested my friends too to opt airtel services but after this irresponsible behaviour, my ego get hurt & now i have decided to change my services from airtel & for which i already decided to go for porting & sent a request for this & received a unique porting code as mentioned above

It's been so long since i've ported my aircel sim to airtel. Still i can't connect to the tele verification number which is 59059. Please solve the issue as soon as possible. This number is my official number that is why it has become difficult for me to conduct certain tasks. I've always hard good things about airtel. But now i'm disappointed with it's service. Hope you look into the matter as soon as possible. Thank you.

Airtel is purposefully not allowing users to go to "vodafone.in", website of a rival service provider. They do it by not providing DNS records for that website.
Furthermore, they do this only for their mobile internet service as mobile phone users can't change the DNS settings. Making this restriction very hard to bypass. Where is net neutrality in this.?

We are complain so many time of network and internet speed but your side you give me some time to sold out my problem, but their are not any improvement for this in my office cum house in the office no network, i am fed up of your satisfaction if you don't solve my problem please tell me we are port my no in another company, so please short out my problem as soon as possible. My no [protected], [protected]

Previously I was using Vodafone in December 2017 I port my number to airtel. And this is my biggest mistake that I chosen airtel. False statement given by airtel that it is largest network.

Pathetic network. While talking call gets disconnected. Finding issue with connection constantly. Well if my problem is not resolved at the earliest then I will escalate this matter to the higher level and file compliant with the consumer forum.

Am not getting 4g internet fast and getting messages that
(Dear Customer, we have upgraded to 4G services at your Area. Experience superfast 4G speeds by inserting your 4G SIM in SIM Slot 1 and select network type as 4G/LTE. To check your Handset compatibility and SIM status give a missed call to 577 (Toll free).
Again if I get that message I'll keep case on Airtel company...
Am not getting 4g internet speed and some time Signals will not show
It shows no service
If I on data on top of the signal it's shows like this !

Complaint is about my personal mobile not the one mentioned above.in aug i have asked them to put in safe custody. So they asked me to clear the previous bill plus pay the safe custody charges. Paid the same + safe custtody charges + 6 months (50*6). All this paid upfront. So safe custody done.in aug end i wanted to take it back from safe custody due to some personal reasons. Now these jokers and [censored]er started they drama. It took them one week to take it out of safe custody and then on their own they have or their system has initiated 5 plan changes in a day (Point1). Also there is data pack of 700rs (Point2), whcih i told them who has enabled and told to disable next day itself. Which is absurd totally as they dont change any plan and packs without customer confirmation. From sep17 till jan'18 if we go by simple thumb rule the bill comes (399 round of 400 * 5) = 2000. Now starts the whole frusturration... To my shock bill came to some 2000/- per month. Every week calling these jokers to rectify the same and useless any on call is we cannot help oru senior will help and somebody will call. Keept calling on weekly basis and keept explaining in every call where they have done mistakes. To my shock, they reversed the extra amount after three months and some 10 calls. Best useless explanation comes that they are not able to remove 700rs data pack some issues are there. So every month on billing i ahve to call explain some jokers on the call and wait to get useless response stating we cannot help somebody will call. Best part this time when i call person the call says why i am not pay outstanding amount and he tell me that i am unnecessary making issue. Airtel team if 500 makes you rich you can take that amount. I have already started closing my relation ship with you which goes back to 12 years. Where till date i have not defaulted even once and my account has already been in credit balance. If can do something before next billing fine. Else roll it up.

Since shifting to uae, i am unable to make payments because the airtel online and mobile payment portal does not work.

While airtel does not resolve the issue, it harasses the india based senior citizen family members by calling for payments. They even said they will send people to the doorstep to collect the cheque payment.

If they do so, we shall have no recourse but to make a police complaint against whoever turns up at our doorstep and seek appropriate justice

Hello,
I am vardhaman aitawade. I have airtel postpaid number [protected] (Maharashtra).
On 2nd december 2017 i converted it postpaid to prepaid with paid all the outstanding ammount by using netbanking at devidas airtel pimple saudagar pune.
My outstanding amount is 640/- rs but same time my account debited two times. (640 + 640 = 1240 rs)
I can complaint immediately to airtel, they said extra amount will sending you at billing address by cheque, within 45 days. Today is almost 60 days completed, but still i can't get cheque. So i called airtel customer care, people are not responding properly, and again they said wait more 90 days.
Kindly requesting you please resolve this problem and refund my money as soon as possible.
Please find below mentioned transaction details.

1. [protected]/citrus airtel
2. [protected]/citrus airtel

Dear service team,

Hi, i am pallavi sharma from faridabad, haryana having airtel prepaid connection no. [protected]. I lost mobile yesterday night, hence, i want to request the airtel team to please block this sim card as soon as possible.

Please guide me through the process of issuing a duplicate prepaid sim card (If possible, with the balance amount from my previous sim). I expect a quick solution to my problem with further knowledge of the procedure.

Thanks,
Pallavi sharma, 1971/a, housing board colony, faridabad, haryana - 121 004.

I have raised multiple complaint to airtel resolve issue. Still now we are getting less than 1 mbps of speed in krishanagiri district 4g airtel data.
Intermediately mobile data got disconnected. After multiple times only able to test the speed of the internet through speed test.net. I have raised this issue in october month after that in december now its been february.

Hi team,

I am writing this email regarding my mobile network. My mobile number is[protected].
I have ported from vodafone to airtel on 29th of january 2018. And my vodafone network has been disabled from feb 5th.

When i inserted my new airtel sim to the mobile, i am unable to find the network. As the network symbol is showing as blank. If any one tries to call they are getting the message as - "all the incoming calls has been barred". Even i am unable to call any one.

I have given multiple complaints in garudacharpalya airtel store. But there is no response from them. I am facing very difficulties with this airtel sim card.

I request you to an action on this and let me know where the issue is from.

You can reach me on my alternative number at - [protected].

Kindly look into priority and help me on this.

Regards,
Shwetha,
[protected]

Its been a month iam facing the problems while making a call, always i have to dial a number around 3 times, then the call gets connect, suggest me what to do, this the first time and last time iam writing here, network is to poor, vashi navi mumbai near station above joyallukas jwellers and also in sector 6 vashi. I always call your customer care to ask them they always suggest me remove sim and insert it, but doing it many times still the same problem.

Suggest you to look into this matter, other wise will change the network as i am having around 20 connections in my home that too post paid connection.

Awaiting for your reply.

Thanks

Anirudh salvi
[protected]

[protected]@gmail.com

I have been using airtel no: [protected] since five years.in the same phone elephone p8000 in other sim slot bsnl is working. But suddenly from 06.02.2018 showing "no service". Also i tried in other xiaomi mi5. But still the sim is showing no service. It gently requested to resolve the issue and give me the explanation of why it happening though there is still balance amount in account.

1) airtel offered us office internet plan by saying that upload speed will be half of download speed and we opted for 2mbps/ 1mbps plan.
2) but till date upload speed never achieved more than.45 mbps
3) when i complained then got the reply that 1mbps is not technically feasibile in my are i. E. Office internet paln is not possible and they can convert it into normal broadband connection.
4) when i asked for the return of amount charged by airtel from last one year for office internet and rs 5000/- as installation charges than no repl received.
I have escalated this issue to nodal officer, mr gopal vittal and mr sunil mittal but not getting any response.

It seems that airtel is cheating the customer.

Due to your technical problem extra wrong charges added to my bill amount.... So please viewed up wrong charges amount.. And also viewed up late payment charges.... Otherwise i cut the connection immediately.. My airtel no [protected]