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Airtel Complaints & Reviews

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Last updated May 2, 2024
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Airtel reviews & complaints page 924

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For my airtel postpaid number international pack if 1199 is activated but when i landed in country where i am travelling i am not able to receive calls nor make calls. This kind of service is not accepted at all. I was told by customer care service representative that pack will be activated as soon as i land in sri lanka but nothing got activated. Either activate it or deactivate my plan. I am definitely not going to pay if its not working....
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Address:Gautam Buddh Nagar, Uttar Pradesh, 201304

Dear sir,
We would like to inform you that i have opted from airtel secure against protection from damage of my handset. After rigorous follow up with airtel, airtel has rejected my claim on filmsy ground. It seems that airtel is just cheating to their customer by taking money and denying the services when claimed.
Since this come under irda they are not informing me the number of nodal officer apointed where rejection of claim...
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S
Sagar Bangalore
from Palwal, Haryana
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airtel store disrespectful behaviour

Address:Bangalore, Karnataka, 560009

This incident took place on 24th jan 2018 at your store located at 25/26, a block, brigade majestic complex, kalidasa marg, gandhinagar, opp to girias, gandhi nagar, bengaluru, karnataka 560009. The time is approximately between 1pm to 2pm.
I came here with my mother who is a senior citizen. We wanted to port her number to airtel. We took a token (E0xx - shailaja - 98xxxxxx48) and waited for our turn. When our turn came the guy said...
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A
Ashutosh Dabgotra
from Bengaluru, Karnataka
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broadband not working properly for last 3 months

Address:Bangalore, Karnataka, 560102

My airtel broadband is not working for last 3 months. Regularly it stops working.
It works for 2/3 days and after 2/3 days it stops working.
I've complaint a lot of times but no permanent solution. Internet stops at-least once in a week. And to fix the connection i need to do 10's of calls need to talk some random customer care persons.
Every time some technical person comes, wastes a lot of time does some calls and...
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Address:Kolkata, West Bengal
Website:www.airtel.in

Dear team

This is with reference to my airtel dongle connection no [protected], as per the below mail trail. I had already raised the request for disconnection of service due to non happy with the service, 2 times i have been called for retention of my conn. But i was already stick to my decision. As i have used your service a week only from the date of activation i have been assured by your representative o[censored]r retention team...
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E
e_pradips
from Mumbai, Maharashtra
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kyc after activating account and after adding money

Address:Nagpur, Maharashtra, 440030
Website:Airtel Money app

They have activated my account and allowed me to add money through the app. Later when tried to pay through their app they blocked transactions from account citing kyc requirements. When i called customer care they didn't give any information about where and which documents to submit and asked me to search it on their website. If at all they require kyc why not to ask for it before activating the app or before allowing customers to add money....
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V
Varun c
from Mysore, Karnataka
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no service mode

Address:Theni, Tamil Nadu, 625531

I m varun ([protected]) facing coverage issue in 2g/3g/4g network. I m using airtel network for more than 5 years. Even idea has better coverage in my home. My mobile number will be in no service mode often. But in open network its showing as data & voice quality will be excellent, i m facing this issue for more than 2 months, me and my sister we are facing this same issue. Please take re mediate action for it....
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T
Tejveer Grewal
from Amritsar, Punjab
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harassment by calling me daily

Address:Ludhiana, Punjab, 142022

This is the second time, i am writing you a mail that your airtel customer care executives are calling me daily four times a day.

Some of airtel dealer issue a number to tek chand. I dont know tek chand & stupid dealer who punch my number as a reference number.

Please stop unwanted calls which i am receiving on daily basis

Kindlly help me unless i have to go to consumer court

Please...
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N
Nishantrawats
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international roaming recharge

Address:Chandigarh, Punjab, 160101

Hi sir,
I'm nishant and have done a recharge for an international roaming pack of rs 1199.

This is not applicable in germany it seems.
I can't connect to airtel number 121 as the roaming is not activated. Moreover the is no airtel outlet as well.

I've mailed at before addresses but the is no response at all
Nodalofficer. [protected]@in. Airtel.com
[protected]@in. Airtel.com

Can you...
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E
Eshak Mydeen
from Chennai, Tamil Nadu
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debit freeze unlocking

On jan 10th i had deposited cash of 7000 in my airtel account [through my payzapp wallet] airtel payment bank has debit freezed my account in the name of suspicious transaction. When i called customer care 1st they asked me to send my aadhar card, pan card and bank statement to the email [protected]@airtel money.com
I sent it immediately on the same day. After that they asked me to wait for 48hrs to activate it again. When i called (17th...
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B
Bikram Lahiri
from Kolkata, West Bengal
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fraud bill for mobile

Address:Kolkata, West Bengal, 700091

I am a customer of yours for the last 3 years. But this month suddenly i recieved a bill of rs1051.00 which is total fraud and miscommitment made from your side. On january i made a payment of rs 770 and have rs 140 outstanding. On the last call on january i also informed that since i do not want any internet connection, so you will be giving a discount of rs 100 on top of my monthly rental of 349.00. This facility i used to have from the...
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P
Pratik Kurzekar
from Mumbai, Maharashtra
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regarding refunding my money

Address:New Delhi, Delhi, 110075
Website:airtelcalf.com

Sir, this is pratik. I registered with your company for online form filling. So for that i pay rs. 2149 for registration and rs.2500 for bond. Then want to close my work and ask for refund so they take rs.750+836+2150+999+1305=6040
Means total amount (2149+2500+6040=10689) and they are not going to pay... Please take proper action and plz refund it....
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M
Manoj0411
from Bengaluru, Karnataka
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post to prepaid conversion issue

I have requested postpaid to prepaid conversion for my mobile number [protected] and i have paid all my bills with excess. I have given my adhar card as id and address proof. After i got a msg from airtel stating that tele verification is not completed so your request could not be processed. For tele verification i have provided my friend number, he didn't got a single call from airtel. Airtel is simply cheting the customers by providing fake...
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A
aneesh ani
from Chennai, Tamil Nadu
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requested for porting but no service since 4 days.

Address:560068
Website:AIRTEL

I requested for porting of my number [protected] about 3 weeks before from vodafone postpaid to airtel postpaid but since i delayed to pay the vodafone bill, my initial request to cancelled and later i requested again for the same.
All the procedures were complete and my vodafone network got disconnected on saturday 2.00 am but till now airtel is not active for my service and this is the 5th day without my number not activated.
I...
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S
sankar kuity
from Dhupgari, West Bengal
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unsubscribe balance deduction

I am a airtel prepaid customer for long. Getting satisfactory service. Very recent i am facing awkward situation. My account balance got deducted two times. First time i unsubscribe the vas active on my number. But it happened again and my ac balance is deducted by rs. 15. I dont know is it cheating or something else? Customer service has so many irritating options and does not help always. Please help....
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M
MihirJ
from Mumbai, Maharashtra
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network issue in thane west mumbai

Hello,

I reside at "raj roshan society, near saibaba mandir, louiswadi, thane west 400604".
Since i moved here (1 month back) i am facing huge problem with voice as well as data network
1. 2g/3g/4g no type of data works continuously, the situation is so bad that i cant even put up search in google and expect the results to show up.
2. Calls cant continue without disturbances every 1-2 minutes.
br...
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N
Nageswar Rao Gundu
from Delhi, Delhi
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mnp accepted but not activated

Address:Bellary, Karnataka, 583101

Sir,
I have opted mnp from bsnl ([protected]) prepaid to airtel prepaid on 14th january 2018 through biometric, bsnl sim deactivate on 15th and airtel sim got signal but not activated and if i try to call it is routing to televerification and telling documents not updated. I have complainted with airtel (Ref[protected] but no use. Please help me in this regard. My contact number is: [protected]

Thanks,
Nageswar...
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R
Raghavendra Myageri
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excessive bill on my account

Hi team,

I need legal suggestion on how i go about this. I am seeing that the airtel is charging me a day pack of 649 rupees for 21st 22nd and 23rd december 2017. I do not see any sms details in my itemized bill when asked they have sent another bill which includes sms details which i think is fraudulent. How can i go about this and get them to court? I am in canada now, so need clarification how to do this.

Thanks,...
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R
Ravindera02
from Doraha, Punjab
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activate my aadhar no 773000431140 which is inactive

Address:125039

Respected sir i am ravinder singh and my aadhar no is[protected]. Airtel opened my airtel payment bank while i was linked my aadhar no to my airtel mobile no [protected] without my knowledge. When i acknowlegded, i closed my airtel payment bank no [protected]. I have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : sarva haryana gramin bank a/c no [protected]...
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S
surajphartiyal
from Delhi, Delhi
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bad customer service and technical glitch

Address:110084

My plan had 1 gb daily data available to me instead of that i only got 10 mb data. It somehow showed i consumed 1 gb data which i haven't.
Now when i complained to customer care. These illiterate people don't know a single thing and started blaming me that i have consumed my data.
My number is [protected]
I don't know why airtel hires such stupid people in customer service department and my problem was not solved
When...
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