Airtel Complaints & Reviews

Airtel tower installation — land for tower installation

691 reviews
Ma manoj kumar jha submit a complaint
Hi,

I have a land at prime location of sarna dungar industrial area, jhotwara, jaipur where i need airtel to install tower.
The tower can provide coverage to all the industries in the area and a huge residential population is also very well in the line of sight.

For all informations please contact:

Name : mukesh akad
Contact : [protected]

Freez debited same with me airtel always do fraud...and yes previously i worked in airtel telecom process also and i know its fraud company thts y i left the job that time...its always do fraud with peoples my account also been freezed as now i cant able to transfer to bank whenever i try it says account freeze...airtel should be banned

Ported from vodafone to airtel (My cell no [[protected]]) after porting. Incoming calls ans sms not recd
Now the present status is outgoing calls can be made (Ok) sms send /recd is (Not ok) incomming calls also not recd. Calling party is getting response that
Number does not exsist
I am very disappointed... Even after porting request approved by vodafone.
If airtel not ready then why accept my porting request

Each and every month i get wrong bill, after getting bill each and every time i need to call back to your customer care and ask for them to explain how that much bill came than they wavered the extra amount now, through my credit card with smart pay option but that to is wrong charge so i just need that much amount to be credited to my account back that is 902rs. I have tried to call you but my call was not getting connected. I am frustrated with your service now please refund my money back...

I have been trying to recharge my data on the airtel app and on paytm repeatedly but i am not able to recharge. When i make the payment i get message saying payment failed. My no. Is [protected]. I have a prepaid plan. I will consider deactivating this sim if this issue is not resolved. It is very irritating. Kindly do the needful.

Thank you
Arnon pinto

I ported my number from airtel to jio. As per the sms sent to me, on 25th jan, around 10 pm my phone went into 'no network mode'. So i took the old sim out and put the airtel sim card in. Now only outgoing call from my cell is possible. No incoming call will come through. Also i tried calling 59059 and 121 but the bot only parrots the services available. My alternative number was given at the time of porting.

I am in saudi arabia and i can receive all incoming calls but i am not able to make any outgoing calls. I have activated an international roaming pack of rs 3996 for 30 days. The pack includes a talk time of 500 minutes but i am unable to get any. Whenever i dial a number first a notification pops "airtel:outgoing calls barred" my mobile no. Is [protected]

Please help me as soon as possible...

Dear concern,

I have made a recharge of rs 448 to wrong number erroneously through paytm wallet. It would be great pleasure for me if you can kindly reverse the same to correct mobile number.
Mentioning the details for the same.

Correct mobile number:[protected]
Wrong mobile number:[protected]
Operator :airtel
Operator reference number:[protected]
Amount:448
Kindly do the needful.

I have bought a new airtel postpaid sim, butbsince the time i have had this sim, i have signal strength at 1 bar, and i have never received 4g services ever, i am on a 499 plan and i do not even get 3g services, i always have 'e' denoted on, and even that has no receiving signal.

I did numerous complaints to customer care, and even gallery. The person at the airtel gallery his name is amir, he told he that he cannot allow me to change to prepaid as my sim is brand new,. It needs to complete 90 days.

While the person at the customer care told me i can change my sim to prepaid anytime, the 90 days is for sim porting.

When i mentioned this to the person at the gallery, he told me and i quote "we at the gallery have no connections with the people at customer care, customer care is different and gallery is different, we don't function as per the customer care, but we function as per how we want at the gallery".

I explained this guy at the airtel gallery amir, that i have no service since the time i have got the sim, there is no point in me continuing with postpaid services. He tells me, "let the 1st bill get generated, pay that bill and then only i can transfer to prepaid"

This makes absolutely no sense, why would i pay for services i have never gotten whilst i was promised 4g and network.

So basically airtel wants me to pay for no service just because i am a post paid customer.

(I have attached pictures which show signal strength, speeds and no internet when wifi is off)

Please help me.

I couldnt assume that airtel is expert in stealing main balance even not connected to internet. I have contacted them, simply replied our database is showing like that. We cannot do anything.

Though recharged 199 inr for couple of months still main balance deducted. See the attached.

For a single sms 25 inr charged, can you believe this? See the attached screen shots.

Finally decided to port all airtel sim to other network.

श्रीमान, प्रार्थी के मोबाइल नंबर [protected] को आधार से वेरीफाई कराते समय मुझे बिना बताये एक बैंक खाता airtelबैंक में खोल दिया गया। जिसमें 18/12/2017 को मेरे इंडेन गैस कनेक्शन की एलपीजी सब्सिडी बिना मुझे सूचित किये मेरे बैंक bob के स्थान पर एयरटेल बैंक में भेज दी गयी। जिस पर मेरे द्वारा 24/12/2017, 03/01/2018, 15/01/2018 (कंप्लेन रेफरेंस नंबर 1379470), 17/01/2018 बादहू 25/01/2018 को आपके कस्टमर केअर से उपरोक्त अनाधिकृत रूप से जमा सब्सिडी 271 रु0 मेरे मूल बैंक bob में अविलंब वापस किये जाने तथा भविष्य में उपरोक्त एयरटेल बैंक के खाते में सब्सिडी बंद कर मेरे मूल बैंक bob में ही पुनः सब्सिडी प्रदान किये जाने का निवेदन किया किन्तु दुर्भाग्य से अब तक कोई सार्थक उत्तर नहीं मिला और न ही मेरी सब्सिडी धनराशि मेरे मूल बैंक को वापस की गयी।
अतः पुनः आग्रह है कि अविलंब मेरी समस्या का निदान करते हुए सब्सिडी धनराशि मेरे मूल बैंक bob को वापस कराना तथा भविष्य में मेरी एलपीजी सब्सिडी मेरे मूल बैंक बैंक ऑफ़ बड़ौदा में भेजा जाना सुनिश्चित करें। कृत कार्यवाही से प्रार्थी को अवगत करने का कष्ट करें।
(अभय दीप मिश्रा)

Initiated the process of mnp on my 2 vodafone numbers on 6th jan. Still no update from airtel gallery on status. Have visited gallery 3 times since 6th jan, 21st jan, 25th jan. They put it on trai saying process confirmation on their end.

Paid bill for both vodafone numbers till date on 10th jan so that process of mnp should not suffer. Went to gallery on 21st again to check status and suchit mallah asked me to resend port space mob no. From my both vodafone numbers. To my surprise, he said the port code expires within 15 days so i have to resend. I agreed and resend the code on 22nd jan to him wherein he said port would be done in 4 days. Again i asked him on payments to be made to vodafone so that it wont effect portability and accordingly i paid till date payments on both numbers. Still no update from airtel on portability. Unhappy with vodafone services hence porting to airtel. But airtel clueless on process / status on mnp.

Dear sir i have recharged my airtel wallet two days back, my mobile number is [protected] i wanted to pay my postpaid bill. When i credited my wallet with money i am unable to pay the bill as it is saying that unable to debit from this account. I want you to resolve this issue, or make refund of money. And if you cannot handle a service stop offering that service to common people.

Network ported from Idea to Airtel, As per message from Airtel it as get activated on 23/01/2018 23:09, But Signal issue is fixed on 25/01/2018 16:53.
Between this period, I had called customer care more than the 20 times & visited outlet for 2 times to resolve this network issue. But both response is so bad failed to fix this on requested time and every call they are just postponing the time to fix the network issue.

Response from manager of JP nagar 2 Phase outlet is so bad communication with customer.

Even network related issues raised earlier from past 1year 6 months+ many times with different mobile no from our family members are using.

R/sir,
I am faced some over billing time to time previous some time about 7-8 month to till date I was say to your customer care officer for disconnected my internet service previous 6-7 month & assure to disconnect service but billing with Internet charge after communicate your costumer care deducted same amount, but deducted amount add in next bill with Internet charge so many time. So, am tired your wrong billing & fill harassment on this situation. Kindly shortout the matter & start my mobile service as early as possible
Thanks.
Jpsingh
[protected] (for communication)

I'm unable to use internet from past 2 days. At times it takes hell lot of time just to open a single page on web.
I wan this problem to be solved at the earliest.
And there's problem even in the network.
If i try to call a airtel user i call disconnects automatically.
I am facing this problem since 15 days. I had even complained on the same but i don't get any response.
Kindly resolve it at the earliest.

I have visited Airtel Store in Chennai ( Bazullah Road - TNagar) and given request for Mobile Number portability. I have received message for the same that my request will be processed in 7 days. But after 7 days i have replaced the new sim given in Chennai but still the connection is not active. Now i am not able to use Old Bangalore sim and New Chennai Sim, both are not working. I have enquired about the issue with Airtel Store Chennai they are not responding properly and i am not able communicate and not able to recieve important calls from my office.I need to file a complaint against this issue.

Very slow Internet speed is disallowing to use various services through Internet. I am a job seeker and everyday I need to update my resume in various job portals. I need to check and send number of emails also. Many other dependencies are also there. I have been continously subscribing airtel data services. Earlier in my present place I was able to get considerable Internet speed. But now a days it has been slowed. It may happen. But accordingly the necessary facilities should have to be be upgraded to the current infrastructures. I checked in open network where I found very less no of towers at my current place. Specifically we have a scarcity of towers at this reason as I can see in the map visual. Even the surrounding towers are of 2G facilities which are required to be upgraded. The thing is that I have been paying the price airtel prescribes. With a payment for such price I am rightful to claim the corresponding services for the price I have paid. I am surprised about how airtel can do this type of negligence. It is a kind of injustice.
Another matter is under the same circumstance other networks, particularly Jio is providing good services. Me and my friend are staying at the same room. He is having Jio and enjoying every moments. Where as I am regretting to have airtel now. It would have been better to have a Jio rather than an Airtel. I am awaiting for your prompt action. All the airtel customers have the same issue here in this locality. So it would be good enough to upgrade or establish new towers in this locality. Otherwise customers would see for the alternative network.
Recently I had gone to my native and its a rural area. Still I could use Internet through airtel. But this is bangalore. Naturally here it should be more actionable. It is clear evident that airtel needs to establish or upgrade its towers to 4G in this locality. This is the solution.

I have been moving for months coz my airtel agents line [protected], I'd 10152391 was removed from the system and have got no help and I have been given surpevisors numbers but keep playing me around and they don't even pick there phones ..they are no help to us just after money that I should pay 500000 for anew line ..imagine even with out float..please consider my compline coz am in need of the line.

1) i recharged on 31st january 2017 towards one year infinity pack for rs5500/-. As per airtel employee it ended on 25th jan 2018, another employee says it will end on 26th january, whereas online portal says balance of rs82/- on 24th jan 2018.
2) however, i got it recharged on 24th jan 2018 for rs5551/- on 24th jan2018 on advice of airtel employee. When i got the confirmation of recharge it says rs5500/- as recharge fees and not rs5551/-. Secondly, validity again has been reduced to 19th january 2019.
Question: on one hand airtel is giving discount and on other hand it is reducing number of days? Why?
Second why discount rate is varying?