Airtel Complaints & Reviews

On my airtel prepaid services, add on services are activated without my knowledge. On asking to customer care, they simply tell me that you have activated. Many times this happened. Every time they (Customer care) assure me that next time it will not be activated. Why this activity is done. Should i go for legal proceedings or you will stop such activity.

Sir,
My airtel prepaid mobile number is [protected].
Right now am in auburn hills, michigan, usa. I have been regulary recharging my mobile and making out going calls as well. But since 8 th of feb there is no coverage. I have checked with different available networks but my sim is not getting registered. Please help me on this as i need this mobile number for bank otps. You can contact me on my email id [protected]@yahoo.com.

Thanks in advance,
Rukhsana.

I have raise a broad band request (Caf id 4548145) and paid the amount online ₹500 on 9th feb 2018 vide transaction n[protected]. As the broad band service was not feasible in my area for broadband connection i requested them to refund my amount.

Even after multiple request refund was not made. Kindly refund the amount

Regards

Pradeep dhanuka
[protected]@gmail.com

Hi,

I have applied for airtel broad band on 7th feb, 2018 and have been asked to pay installation charges rs 500/- and promised to install within 72 hrs. Even after multiple follow up, no installation has done. We cant able to contact customer care if we do not have an airtel phone num. Even i got one num from customer care that we can call from non airtel network for the status but the num is not working.

Atlast i have mailed to customer care about the issue and has been promised to payback the amount within 5 days but not paid yet. Again, i have raised, they told it will be done in again 3 days. Those 3 days are also finished.

These people are making the customers to suffer and are not keeping their promise.

I want the money back and want to take suitable action against the.
I have all proofs regarding this. Let me know if you need any info from my side.

Thanks,
Sravan.

I see some international sms charges on my postpaid bill for 72xxxxxx01. I did not send these sms.

Please reverse these fraudulent charges along with gst thereon.

I had similar charges in the earlier months too but they were very small. Now the charges are increasing. This seems like a scam to me.

—
Bill no[protected] for bill period 08-jan-2018 to 07-feb-2018 amount inr 45

Bill no[protected] for bill period 08-nov-2017 to 07-dec-2017 amount inr 10

Bill no[protected] for bill period 08-jul-2017 to 07-aug-2017 amount inr 5

Bill no[protected] for bill period 08-dec-2016 to 07-jan-2017 amount inr 10

It shows debit card for this account is not allowed and i have my money stuck in airtel wallet and i'm unable to use it either send back my money back to the bank account from which i added or make my airtel bank debit card fully functional. If this does not get resolved within 2 hours i'm filling complaint regarding fraud from airtel payments bank company.

Sir the outgoing calls of my prepaid sim card are blocked. I complained almost 4-5 times in your laxminagar branch. But no further actions were taken. I just got only one answer that my complaint is registered and further proceedings will be done. But its already been 15 days of the continuity of problem. Sir please solve my problem of my sim [protected] or i am gonna throw this sim as i am fedup enough of complaining.

I have an airtel postpaid connection since 2005, now that there are so many offers in market, i thought of switching to prepaid as my current bill is nowhere less than rs 1, 000 a month. I have been visiting airtel express showroom for the past 2 months but all they say is that they do not have a sim card for this series.

Airtel is not only costly but is not willing to retain its loyal customers. Airtel will for sure loose its customer base.

Regards,
Veerabhaskar srinivasan

Guys this is mohit. I request you people to please don’t ever try to port your number in airtel. Because airtel will simply make you you fool. You will receive a text from airtel that your current service provider will stop today, and airtel will start.
But guys you will be in loss, because your current service provider will stop working, but airtel will take atleast 1 week to start there services.
If you think that you can live without your number working. That’s your call.

Airtel activated some service called videopindw and started charging 30rs per week. I realized it 3 weeks later and deactivated it immediately. Airtel executives does not give any info what that is. They just say it is some third party app. When i search the google store, i don't find any app related to that.
On my phone also, i did not install any app related to that.

In my area there is lot of trouble during access of net, i can say 2g network speed is also very poor and the distance between my area and the tower is approx. 3 km. So the speed is very hazardous.
So kindly visit in my area
Please consider on my issue as soon as possible

And my village add. Is given below
Village - yenitadka, koila village, puttur, dakshina kannada
State - karnataka
Area pin code - 575241
Contact no. - [protected]

Before porting from vodafone to airtel network bangalore, airtel had promised me to provide 30gb data with unlimited calls, roaming benefits and sms for rs.249 lifetime but after porting, airtel is saying they do not have any plans for rs.249 and if they provide also, they can give only 10gb data i. E. Only few benefits compared to promised plans. Please take serious action on airtel and get me the promised plan.

Sir,

MY PF Number was HR/GGN/10693/009350.how can draw MY PF

I am Unble to get the UAN number also..i worked form 01/03/2007 to 28/10/2008.please let me know the UAN creation of this PF number.its very useful for withdraw by online or pls let me know the off line process..

Kindly help its very needful for draw the PF..plz

I have logged a complaint regarding network issue in my area of residence on december 18, 2017 for my connection [protected]. It has not been resolved till now.
Every time i make a follow up call i have received the feedback that it is on hold.
I have raised a request of port even then where is no action take.

And when i called the costumer care executive, he said it will take 3 more months to resolve the issue.

3rd january 2018 i have done porting of my mobile number from post paid vodaphone to airtel pre paid. I have taken a plan of rs. 449/- for 84 days. I have been paid my vodaphone bill of that month and paid rs. 449/- for the new airtel plan. As per this i was not supposed to get any bill as my number is pre-paid. Also my plan is for 84 days and as per my understanding after 84 days usage only i need to recharge my mobile.

Now i have received a bill for an amount of rs. 370/-. I didnt understand why i have received this bill and why i need to pay this amount just before finishing one month
Till now i haven't received any response on this... Instead again you have discontinued my phone services... This is not at all acceptable.. Because of your staff's mistake i am struggling like this. Instead of accepting your mistake and resolving the issue you are trying to put back the blame on me and asking me to pay for your mistake... How ridiculous it is! Is it the right way to treat your customers?.. The biggest ever mistake i did is the porting of my vodaphone number to airtel.

Despite speaking to many of your executives and writing many mails to your office this issue has not been resolved till now... What a poor customer service!

My mobile services has been discontinued now.

I want you to waive off my false bill amount and activate my services

Dear airtel customer service

I want inform to you that in up west uttarakhand at the area srinagar garhwal the 4g internet speed is like 2g. The highest speed is 114kb/s on 4g. I am very disappointed to show the speed of 4g internet spped on our device.
It's request to you please solved all the problems on this area. This is lowest speed since i use 4g internet on airtel.

On 26th feb got a message stating my balance was deducted. When i checked *121*51# 57.83 rs balance was deducted on 26th feb at 12:06 am. But i was sure i had not used the data at that time hence i called customer care. They told me 57.83 rs was deducted on 25th feb at 10.15 pm.
Need to understand why there is a information discrepency between the two sources?
I am sure i had not crossed my 1 gb data limit by 25th feb 10.15 pm. But yet my balance is deducted. Also there was no sms sent to me to inform about balance deduction. But customer are executive was adamant that i had crossed my 1 gb data limit. Then i asked customer care executive about the time i crossed the 1 gb data limit. So they said they dont have that information. I want to know who has that information. I was cheated and need to understand how and when my data got deducted.
I called for rasing the complaint and i was told complaint can not be taken for this.

I have recharged my airtel number [protected] two times using net banking on 18th feb 2018, but it was unsuccessful but amount rupees 308 deducted from my account
Please refund as soon as possible.

18 feb 2018 pos 436303xxxxxx4487 airtelpre pos debit l[protected] 18 feb 2018 154.00

18 feb 2018 pos 436303xxxxxx4487 airtelpre pos debit l[protected] 18 feb 2018 154.00

I have transferred money rs.5000 from airtel payment bank master card to payzapp wallet on 10.02.2018 vide transaction id[protected]. My transaction was successfully deduct that amount from my airtel wallet. But not credited to my payzzapp wallet due to my payzz app wallet monthly limit cover. After that i gave a complain to payzz app. After that they return the same money to airtel payment bank vide reference number[protected]. But after 15 days cover airtel payment bank not credited to my account. After repeatedly complain to artel bank they reply a same massage that your problem solve within 2 working days.in this type i gave complain 15 times. Every time their reply is same. Till yet they not credited the same amount to my airtel account. So sir please help me to recover my amount rs.5000

I got message from airtel on 27th january that viralclip got activated on my airtel and they deducted rs 90 from my balance for the service which i never ordered. Again on 26th february they renwed this service and i lost rs 90 again. And this is not my 1st experience about airtel. Please refund my money as soon as possible which you are deducting for useless services without even consumer demanding it