Airtel Complaints & Reviews

On feb 2nd 2018 i submitted my all the documents to airtel office jayanagar to migrate my no. From postpaid to prepaid, they have given me new sim saying within 2 days of time it will be done & i have to clear my all the balance pending till 2nd feb2018. They told me 640 rs is due. I paid that bal online. They said to wait for 2 days u ll get a call from cust care. I waited 1 week & didt recieve any call... Again i visited again they asked all the story & said ur 500 unbilled amount is there & u have to clear the bal 1st & then ur docs can be processed further. They were not ready to migrate my no. Before paying the 500 unbilled amount which i never used & they have forced me to pay the 500 unbilled amount. Still they have dragged me for 3more weeks to get it done after migrated to prepaid they forgot my 500rs and not willing to refund after several complaints & visits

I got message on my mobile saying ' international roaming rentall rs.99/- deducted from your account.
I am abroad in uae for few months, but this is the 1st time, my charges got deducted. Why this deduction?

Also, i am making sure that i do 'outgoing' call atleast once in 2 months to avoid falling my number in 'non usage of 90 days' clause.

Can you please explain this?

At my resident there are no network for 2g also. I register my complaint more than three times to open network but very that was very bad experience for me they didn't revert any feedback. My complaint no. Is "81447596"

And also very bad experience with airtel gallery at ambarnath (E) shiv mandir road. Dist. Thane. Wanted to do one of my number post-paid to prepaid, i completed all necessary process, i cleared all dues for that and purchase a new sim worth rs. 25/- in cash, after that they told me to do first recharge worth rs. 269/- or 279/- something in cash, i don't remember exact amount right now just because i completed this process on last week of january 2018 & now it's 24th feb. 2018. And whenever i visited to airtel gallery for this issue, they just answer me we will confirm you within half n hours or 2 hours ect. But till date they do nothing. I am also told them that i am not going to pay further post-paid bills.

Such a very very very very very very... Bad experience & very bad service at airtel gallery in ambarnath (E)

My airtel number [protected] is not working at all.. Dont know wether it has been deactivated or what? Ironically the said number was used for ipad essentially for data download... Since in kashmir there is still a hip-hop between 2g-3g-4g... There is lot of confusion... Finally started using the sim on my mobile for calls... Over almost one month its not working... Nor is there any message from service provider informing any issues..

May airtel plz let me know problem & the remedies...

This is sudarshan shrivastava and i am create a airtel payment wallet and add rs 2600 at time but the matter is that i can't debit my money from this and also can't pay for anything by my wallet
They freeze my account wallet
Firstly i will add 2500 in wallet and then redeem it is easily redeem bit at second time they will not get response on my matter and there is no any customer care helpline to give complain or feedback about their services

Dear sir,
My name is shankar narayan poojari
I am right now residing in dubai. My previous airtel no. Was [protected] and was working till 17th of january suddenly my no. Has been shut of
I need my number back because my whole personal details are linked with my airtel no.
Kindly help me to get my no. Back

Thanking you
Shankar poojari

Note: expected your reply as soon as possible

I'm arul, an airtel prepaid customer since more than 12 years. I recently upgraded my old 2g mobile to a new moto e4 4g handsett gifted to me by a friend who purchased it from u. S. A. Initially my 2g sim was not recognized & i was getting the error "sim card is not from verizon wireless". Though i had few troubles in recognition of my 2g sim i successfully overcame by altering the settings myself. I was able to make calls & receive incoming calls.

In the meantime as per the advice of a specialist from airtel customer care i got a 4g sim from an airtel showroom nearby. I sent an sms indicating the new sim no.in the format recommended to 121. I also subsequently confirmed the request by sending '1' as the sms to '121'. This happened on feb 23rd night around 11 pm. Next day morning around 6:30 pm as they told me my previous/existing sim got disconnected. I entered the new 4g sim at 6:40 am. As per their promise, in 4 hrs the new sim (With same mobile no.) should have been activated within 10:40 am. It's 12:40 pm now but still not yet activated. Sent my concern via e-mail care. Still no reply... Hence i was forced to resort to raising the issue in this forum. Hope its resolved asap with a reason & apology for the delay.

My no is [protected] since past two months i am getting bill for services which i have not asked these services automatically get activated and i get charged like cineservices, etc these services are adde without my consent
This is happening almost eveyday and i am being charged the amount wiyhout my consent inspite of myrepeated reques no action is taken till date

Sir
My name is mohammad azad my mobile no is ([protected]) extra charges in my last bill my no is suspended becouse your costumer care excutive is telling wrong answer, my request is airtel my no is total last bill balance check my no is block and billing curcle is on and amount is increase, my request is please check my billing amount and remove extra charges and i m paying rest amount and i m requesting plz active my no,

I have sent multiple sms on 19th feb 2018 for 2 different no of airtel in order to get the last 6 months call details as i need to submit it in the honorable court as an evidence however till date i haven't received it as far as tat is concerned after the messages sent is about 24 hour. Post which i have registered my complaint where the csr stated that i have taken your complaint will surely act on it and will send you the required details and gave me the ref no as : cibil[protected] however then to i didn't got it. Then on 22nd feb 2018 again i have called on toll free no and said still i didn't received it after lodging my complaint so the representative was like you just a request you never complained i said i did and i have the reference no with, i shared it with her then she said its just a request now i am taking your complaint however it will now take 72 hrs to complete it i said i need this as an evidence to submit it in front on honorable court but she was like sorry you have to wait. Please help me we all can wait but court cannot wait and being innocent i will be punished by honorable court for unnecessary things which i have never committed. Recent ref # ribil[protected] i have a hearing on 1 march i just have couple of days in my hand i need it asap so that i can save myself

I don't why they activated a service called gamepind, and they are also auto renewing it.
Today i see that they give me a message on 22 december from that time this is happening, i also see other messages informing same and auto renewing the service.
It's basically impossible for us to check our inbox all the time.
I surely know that they are doing this intensel.
I want proper handling in this matter.

I am continuously facing balance deduction problemon my prepaid number of airtel and this is the third time they deducted my balance without any activated service and their is no message and any other information is found on my number either by call or by message so please solve this problem as soon as possible and refund my last deducted balance as i mentioned above please do the relevance as soon as possible.
Thank you

Hello sir i am ashfaq from hyderabad telangana state
Airtel office shah-ali banda brach me ek aadmi hai uska baat karne tarika galat hai wo bewaja har kisi se gali ke sath hi baat karra hai shayad wo drunk hai isliye maine usse ziyada bahes nahi ki maine sirf isse yahi phoocha ke aircel ko porking kaise karre to mujhse mazak karra thah to maine bola sidha jawab do gali galoj karne laga wo uski shop thi agar kahin bahir hota to laat ghoonse marta thah usko main.
Meri yeh compalin plesase accept kariye wo admi muslim hai baadi si dhaadhi bhi hai usko.
Sir yeh log aisi baatein admii se karsakte hai to sonchiye ladkion se kaise baat karte honge shayad
Please accets my compaint against him

Hi,
I have raised a request around 2 weeks back to convert my postpaid plan to prepaid plan but till now the conversion process is still in progress. Since 3 to 4 days when i am trying to call i have been getting a message saying "your document verification is in progress. It will be activated in 30 mins". Its becoming hard for me as i have to attend many office calls. My airtel retailer is not at all bothered and when i approach them they are saying they dont know the status, and when i call airtel customer care they are raising complaint numbers which are of no use. I request airtel to resolve my situation as soon as possible.

Hi
I got this airtel mo. From pondicherry. Currently my son aadharsh girish is using this in bangalore. Sine last night he iost airtel connection signal its not restored till now.
He is in bangalore now near itpl main rd,
Kindly help me as he is unable to contact my family or even book cabs to visit a airtel show room.

Kindly respond and help
Regards
Srividya a

Hi airtel,

I have been using airtel - [protected] from last 7or 8years and from last 1year i am facing network issues and voice breaks during calls. This began even worse after switching to 4g. I'm using both airtel network sims ([protected]) from last 4years. This is the worst situation i have been facing with your poor network. With you high availability network you have large scale of customers, but right now after jio your services went poor, your network went poor, your data & calls are worst.

I have raised this issues previously, but there is no response and no corrective action taken. But still you're charging higher than other networks.

If this continues you may face large scale of downfall of customers in near future.

For your information i have been staying in locations nanakramguda, gachibowli (Hyderabad) to resolve this issue.

Thanks,

Sankar.

I am currently using an airtel postpaid connection. But i find it slightly expensive and hence wanted to shift to airtel prepaid. So i went to airtel office in electronic city, bengaluru. So the first time, the staff sends me away saying that we are out of sim cards... Outage of daily cap has happened. Now i don't know how far true that was.
Anyway, so i went there again and they say"you should come before 6pm... Can't help you now." what sort of a behavior is this? Will somebody tell me a more convenient way to shift to prepaid??

Ps : the exact address of that office:
16, neeladri rd, karuna nagar, electronics city phase 1, electronic city, bengaluru, karnataka 560100.

Please take some action against them. This is not the way to trear your customers. I won't think twice before shifting to vodafone if they give me better service

Thank you for your response. The activation request of your child number [protected] will be processed shortly.

Dear customer, we have received approval from [protected] for activation on your airtel mobile [protected]. Your number will be activated shortly.

I have port my number in airtel postpaid connection before 2 weeks but till not activated i humblly request to you please activate my number as soon as possible...

This month i took 349 pack, 2.5gb internet per day. But the internet speed is very slow, even whatsapp and facebook also not loading. When i tried to reach to customer care, they not given any proper reason or compensation for my loss of money and time. Airtel just advertising more but their service is pathetic. It called 4g but the speed is am getting is below 0.5mbps. I recently shifted from vodafone to airtel and i regret my decision. Airtel please concentrate on customer service than advertisement 😡😡

Airtel is doing fraud with customer, below is my case.
[case:1523652]:unable to transfer money to bank account

I have loaded rs 5000 into my airtel money wallet and when i tried to transfer money to my own bank account it is showing message "debit freeze".
I am unable to transfer my own money.

They are saying please submit documents for kyc and after that you will be able to transfer money. I have submitted all the documents, its been a month but nothing happens even after multiple followup. They are doing nothing. Only keeping my money and eating up interest on it.

You can imagine that they are doing same with multiple customers and how much crores of money they are getting only by eating interest rate on customer money. Shame totally shame on this act.

Unable to transfer money to bank account update [case:1523652]