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Airtel Complaints & Reviews

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Updated: Apr 22, 2026
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K
karthiga rengaraj
from Bengaluru, Karnataka
Jan 28, 2018
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Address: 625501

I have purchased airtel 4g prepaid sim from tamilnadu which fails to get activated. The following is the error message when tried with oneplus phone, "could not connect to the network right now, try later". While trying to activate the sim using nokia old mobile, "sim registration failed" is the error message displayed.
And i have tried both automatic and manual network search. I hope the problem would be resolved soon.
Thanks.
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    rahul narnolia
    from Sri Ganganagar, Rajasthan
    Jan 28, 2018
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    Address: 313702

    Dt 26jan to 28jan costumer care executive said i have used my all data limit in a day is 1gb
    But i couldn't when talk in customer care the is not satisfactory plz do needful otherwise i will take necessary action in consumer court
    I am very disappointed with you becoz no any use of data from my side but deducted. This type of work hurted me to change my no to airtel to other service provider
    I am your costumer since long time but now a days i m not happy
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      A
      Arun khakhlari
      from Bangalore, Karnataka
      Jan 28, 2018
      Resolved
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      Resolved

      Address: Bangalore, Karnataka, 560010

      I have deposited rs. 5, 000/- to my airtel payment bank account on the date of 18/01/2018.
      Problem is it's showing rs.5000/- balance in my account, and i am not able to use the balance.
      Kyc of the a/c has been completed.
      Whenever i try to transfer or recharge, it's showing error like debit for this account is not allowed.
      I have called customer care so many times. It's been 10 days, but the problem is not solved yet.
      So please rectify the problem as soon as possible.
      Feb 4, 2018
      Complaint marked as Resolved 
      I have deposited rs. 5, 000/- to my airtel payment bank account on the date of 18/01/2018. Problem is it's showing rs.5000/- balance in my account, and i am not able to use the balance. Kyc of the a/c has been completed. Whenever i try to transfer or recharge, it's showing error like debit for this account is not allowed. I have called customer care so many times. It's been 15days, but the problem is not solved yet. So please rectify the problem as soon as possible.
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        S
        Sohail456
        from Mumbai, Maharashtra
        Jan 28, 2018
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        Address: 400081

        I have account balance of 400rs of my airtel number but when i had called customer support, they said this balance cannot be used for my recharge and i have to do retail recharge for 399 pack.. This is the fraud case of airtel not allowing users to use their existing balance and spent more money on them..
        I urgently want to do this recharge else i'll have to port the number to some other network and will loose entire balance of 400rs..
        Already they don't provide volte service as they switch data and calls for 4g and 3g services and these are their terms and conditions.. What should i do with my 400rs balance..?
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          R
          Rahul Mandpe
          from Ahmedabad, Gujarat
          Jan 28, 2018
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          Address: Indore, Madhya Pradesh, 452001

          I am a postpaid customer of airtel since 2012. On 19 jan 2018 i called up airtel customer care on last day of my billing cycle to change my plan. I clearly specified that i wanted to know about new plans. The person suggested me family plan for rs 799 and wife's no will be added in this plan and assured that this will change in 72hrs. My plan changed but my wife's didn't. I called up again on 21st jan 18. Then they told me that they require aadhar card of my wife which is already registered. On visit airtel store they told that my wife was not eligible for the plan.
          Why was i not told this earlier. I was duped into a higher plan. I feel cheated by airtel.
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            S
            shriwastwa
            from Mumbai, Maharashtra
            Jan 28, 2018
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            Dear sir/madam,

            I am a vodafone customer and never applied for mnp. But yesterday i. E. 27/01/2018 i received sms from am-airrtv stating "thank you for your interest in airtel! We have received your request for porting your mobile no xxxxxxxxxx. We will keep you updated on the progress."

            Could you please help me to address this issue.

            Thanks in advance.
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              K
              Kandi Londe
              from Mathura, Uttar Pradesh
              Jan 28, 2018
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              Address: Dehradun, Uttarakhand, 248171

              Iam live in mehuwala mafi pin 248171 in dehradun uttrakhand
              Iam suffering a problem from last 2 month plz resolve it
              After 1 month i go toward to mnp i will port out my no from airtel to other
              My no is [protected]
              My problem is in outside the home network show full network but when i came to home in my room than net go down at 1 signal iam very distrb from that plz resolve if you can
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                R
                Rijul Khosla
                from Gurgaon, Haryana
                Jan 28, 2018
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                I am already a airtel customer but as per the airtel tv app it says that to use the feautres of the app you need to switch to airtel.

                I have already written to airtel team and no response has come from their side.

                This is how you treat your customers. Shame on airtel.

                No one is ready to help also. I tried calling them several times everyone is giving different options and no one is actually helping out.

                They cheat on users dooling them that the plan would give u free access of everything but here i am not able to use any such facility.

                Niether i am able to use the amazon prime that comes free with airtel.

                I am using a plan of 499.
                Airtel customer support has been notified about the posted complaint.
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                  L
                  Lavanya Ashok
                  from Jawad, Madhya Pradesh
                  Jan 28, 2018
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                  Address: Chennai, Tamil Nadu, 600117

                  Mine is chennai number, now i'm in bhopal. I couldn't receive any incoming calls. But when i go to chennai i reveive calls. So basically the problem is edith roaming. Its been around six months i tried a airtel customer care and also went to chennai office. Nothing was resolved. Then i applied for porting the number, it was also rejected. I hate airtel and nb its customer service. Mob. No. [protected]
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                    M
                    Mahendra95
                    from Ambala, Haryana
                    Jan 28, 2018
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                    Address: 327001

                    I did a recharge of ₹95 from amazon which provides full talktime (No special recharge) and should be come in main balance but it didn't add up in the main balance instead it activated a calling pack service which is very much useless to me. I'm unable to use that full tt for any further recharge. I want you to add that ₹95 to my main balance. Reply asap.

                    Mail id: [protected]@gmail.com
                    Airtel customer support has been notified about the posted complaint.
                    Jan 29, 2018
                    Updated by Mahendra95
                    Complaint Resolved
                    Complaint Resolved, they credited the ₹95 in my main balance.
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                      G
                      Geeta Padmanabhan
                      from Chennai, Tamil Nadu
                      Jan 28, 2018
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                      Address: 600041

                      I live on dr. Radhakrishnan nagar main road, thiruvanmiyur, chennai - 41. A few weeks ago, airtel linesmen dug up our world-class road and footpath to draw a cable across the road to the airtel box on the opposite side.
                      The cable goes under the road and the digging is visible on the surface of the road. The surface of the road remains broken.
                      Then the cable goes on top of the footpath to reach the blue box. The airtel linesmen have crudely covered it with a splash of concrete. This has formed a bump on the footpath and people constantly trip over the ridge-like concrete cover. The corporation official came and inspected it and said no permission has been obtained from the city corporation to dig the road and the footpath. Such permission is mandatory in chennai for digging a road. And ours is a new world-class road.
                      I have attached pictures here.
                      I shall lodge a police complaint against airtel, chennai for damaging public property and digging the road without official permission.
                      Geeta padmanabhan.
                      Secretary, rmsm welfare association. Mobile:[protected]
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                        K
                        Kamalakanta Dash
                        from Gurgaon, Haryana
                        Jan 27, 2018
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                        Address: Bangalore, Karnataka, 560103

                        I have complained many times before this one. I have discussed about my concern more than ten times earlier. Every time airtel customer care people are giving false assurance to provide inconvenient service. But every time the airtel network is cheating its customers after taking its scheme related money. I am unable to get good internet service. Always it is having slowest internet speed in our locality. If airtel cares its customers then immediately it should solve this issue. Please install sufficient towers with 4g capacity in our locality. My location is kaverappa layout, panathur new extention, panathur, bangalore, pin 560109.
                        Airtel customer support has been notified about the posted complaint.
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                          S
                          Sandipta Sardar
                          from Kolkata, West Bengal
                          Jan 27, 2018
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                          I am using airtel since last 2 years.. But since last 6 mnths,, the connection is getting worser and worser day by day. The network is very much fluctuating.. Aftr recharging of 4g packs and with full tower, the network is still fluctuating a lot and most of all it is providing 3g speed. Also the call connection is also very slow. Calls connect after much delay.
                          Airtel customer support has been notified about the posted complaint.
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                            chat2amit
                            from Gurgaon, Haryana
                            Jan 27, 2018
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                            Address: Gurgaon, Haryana, 122017
                            Website: airtel.in

                            Airtel technician, called me and told me he si coming to fix router on 25th january. By afternoon,.. And did not came...

                            Airtel l technician again called em again on 26th january, telling em he will come in few minutes but did not came..

                            I spoke to ashish negi (On 26th january)
                            I spoke to adil on[protected]

                            Your services are pathetic..
                            And airtel technicians are bloody ass* (#) who do not know importance fo time...
                            They gave em time 3 times and did not acme at place to fix router...

                            Reliance... Airtel...

                            This gave em a chance to bring out my anger at cheat and insensetive sunil mittalc omap[ny airtel and i arrangantly abused airtel custoemr care maanegrs for all this harassment for my complaint resolution...

                            Shame on airtel

                            I have narrated abusive... Words to airtel managers...
                            Shristi,, was last customer manager i spoke on 27th jan 2018
                            Airtel customer support has been notified about the posted complaint.
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                              Ratan Lal Chaurasiya
                              from Bengaluru, Karnataka
                              Jan 27, 2018
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                              Address: Mumbai City, Maharashtra, 400005

                              I have lost my airtel prepaid no [protected], after lost i have issued new sim of same no but that sim had broken. After that i have not tried to get that sim again, i am using other alternate no.
                              But that no is also active, some one pick up the call, plz verify that no, if that no is used by wrong person means that no is not used by as per your records or that no is presently on my name, so block them
                              Thanks
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                                ShivakumarVojjala
                                from Giddalur, Andhra Pradesh
                                Jan 27, 2018
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                                Address: Adilabad, Andhra Pradesh, 504215

                                Dear airtel, today i went to distributor location in my town. Distributor: srinivasa agencies, luxettipet dist: manacherial -504215. So, i requested them to link my number with aadhar and also asked them to convert my existing airtel sim to 4g. So, they are asking me to pay 120 rupees (20 for aadhar linking and 100 for 4g sim) and i called 198 to report on this issue to the supervisor named : ravi kumar, but the guy is asking me to get the proof to raise a complaints. But, the distributor refused to give me the receipt. So, i told ravi kumar to get this enquired by any of the airtel outlet employee. He refused to do this. So, what should i do now..?? Should i leave airtel -? And i can't get proof.. You can get it enquired..
                                Airtel customer support has been notified about the posted complaint.
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                                  rashmikanta7
                                  from Mumbai, Maharashtra
                                  Jan 27, 2018
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                                  Address: Sundargarh, Odisha, 769015

                                  Respected sir,
                                  Today, when my airtel 4g data received in my no.[protected] at 12.10 am at night. Then i start use of net in my gionee f103 4g set. After 30 mints. Suddenly net was not working. When i check my data balance shows you have used 1024mb today limts.
                                  My question is that before this plan. I use rs-399 airtel plan but this type problem not happened with me. From the starting date of recharge rs.-484 plan i not able to use my net. For this problem i contact to customer care several time. They told that you have used data. I answer that if i use data in my what'sup application then for 30mints. How my 4g data balance was zero.
                                  Why this is never happened in other network.
                                  Therefore, i request you to kindly resolve this problem as soon as possible unless i am portable to other number.
                                  Airtel customer support has been notified about the posted complaint.
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                                    sumit manoga
                                    from Hyderabad, Telangana
                                    Jan 27, 2018
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                                    Address: Hyderabad, Andhra Pradesh

                                    I am receiving calls from airtel to pay the bills for a number which i am not using from day one, i requested a prepaid sim but don't know how they gave me a postpaid and now asking to pay bill, every month i ask them to cancel it but they do not cancel it. I recently moved to hyderabad and in our company there were stall of airtel and i asked them for a airtel prepaid sim, they gave me a sim and activated it but i lost it on the same day after a month i received call to pay bill then only i come to know its a postpaid number.
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                                      Vineeshp
                                      from Kota, Rajasthan
                                      Jan 27, 2018
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                                      Address: Sonbhadra, Uttar Pradesh, 325208

                                      My airtel digitel tv account id [protected]. After conferming the costumer care they offered me to recharge with 1194 +15 rupees fine and a totel of 1209 and will get 6 month servives and 15 days extra including sports channel star sports 1, 2, first, and ten 1. Then i recharged they given for 4 month only. Then i complaint this to costumer care they told sports pack they cant give. So i told please refund the amount. They agreed. Now they stoped the service and not giving the amount return. They saying they cant give back. If they give they will take back my dish and set top box. What i will do
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                                        vijayc62
                                        from Uttiramerur, Tamil Nadu
                                        Jan 27, 2018
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                                        Hi
                                        Am vijay from chennai my number is [protected] i am using 364 plan and the internet is very bad and slow and i asked to the nearest airtel showroom they say it will get faster automatically but it did not get any faster its same slow i[censored] won't take any action then please close my sim just deactivate it or else tell me how to change the same number to other network, i[censored] don't speed up my internet i will surely change network and i will post the same complaint on facebook.
                                        Thank you
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