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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 940

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Y
Yawar Ali Abdullatif
from Pune, Maharashtra
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pathetic network coverage!

Address:Mumbai City, Maharashtra, 400050

I reside near hill road bird song cafe and am suffering from extremely poor network coverage as regular call drops etc since starting october 2017 and had registered a complaint with airtel and was promised that some one from their networks team will call me in 72 hours. It’s been two months and the issue remains the same!!!
Every second call made either gets blank or does not connect.
Why is airtel fooling the public by...
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पंडित राहुल शर्मा
from Bhopal, Madhya Pradesh
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refund money not received

Address:New Delhi, Delhi
Website:www.airtelcaf.com

Mujhe ek din rajiv sir ka call aya ki mein airtel company ki taraf se bol raha hu. Jo ki india ki no. 1 company hai hamari company ne "online airtelcaf form filling" ka work start kiya hai jisme apko pehle 2149 rs ka security amount jama karna registration ke liye. Uske baad apko demo diya jayega demo ke baad agar aap work nahin karna chahte hai to apko 2149 rs ka amount refund kar diya jayega. Magar mjhe mera amount abhi tak bapis nahin...
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G
gagandeep singh
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

number porting issue from postpaid to prepaid

I have submitted mnp request within the same network (Airtel) from postpaid to prepaid ([protected]) on 06th january 2018 and request is yet not completed. All my services are down which is impacting my day to day work.
When i have submitted the port request airtel care told me that they will take only 4 hours of downtime to proceed this request but as of now downtime is exceeded its limit 17+ hours.
I have contacted 3 times...
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A
Arun Vasu
from Hosur, Tamil Nadu
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customer service - customer relation

Hi team,

This is arun.

My plan is rs299+ tax but my account keeps debited for rs646.64. I have approached one of your airtel showroom month ago which is in valachery (Near velachery railway station) regarding my billing query that i am paying more. Was informed that he sent an email to deactivate the add on plan so this will not happen again but this month again i am charged for rs 600 so i approached same showroom...
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A
Aashutosh Panthee
from Delhi, Delhi
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unverified transaction & activation of services

Address:110092

Airtel has charged me multiple times for sending messages automatically in various spam numbers. And even they are charging 649 rupee as saarc roaming charges, which they have activated themself. Now while speaking to customer care they respond that it has been sent my me. While searching on google i found other victims of airtel, from multiple people airtel have been sending messages automatically without customers consent....
+2 photos
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A
ankit3447
from Rohtak, Haryana
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internet connectivity issue

I had a recharge of rupee 199/- from which i got 1gb/day 2g/3g/4g data + unlimited calling + 100sms per day
But i am not able to use 4g data, i am in excellent 4g connectivity area and raised many complaints to customer care. Even visited local airtel outlet in ambala cantt and purchased a new duplicate number because one of their customer care guy suggested me to do but everything is vanished. They did not resolved my issue yet.br...
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R
ranz kush
from Surat, Gujarat
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gujarat state number not active

I am having airtel gujarat sim which was previously a corporate postpaid number. I got this number converted to airtel prepaid. The number i got activated as per the directions through the ivr menu.. Now the same number which was previously working is not active now. Whenever i call through the sim the call gets dropped.
Kindly look into the matter please....
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P
prabhu bala
from Kottayam, Kerala
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amount refund not done

Address:Chennai, Tamil Nadu, 600044

This bala [protected] (Postpaid), unfortunately i made the postpaid payment of rs, 3500, i raised the complaint with airtel team they said that your amount will be refund with in 10 days via bank check but still now i'm not receiving the check.

Again i called to the customer care he said that your amount has been refunded you can check with your bank dec 26th, even i check with bank they said there is no transaction has been...
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K
Kobolt
from Coimbatore, Tamil Nadu
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unauthorised activation of vas by airtel and charges

Address:Coimbatore, Tamil Nadu

We had taken 6 connections ([protected], [protected], [protected], [protected], [protected], [protected], [protected]) in the company name of kobolt robotics pvt ltd and have noted that airtel has with no prior information to us activated the vas at different times to different numbers thus charging huge charges. Inspite of complaints they refuse to reimburse the charges which is fraudulent.
We dont understand why the charges can not be reversed...
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D
dchawla09
from Lucknow, Uttar Pradesh
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pack related issue.

Address:Solan, Himachal Pradesh, 173205

09 jan. 18
I take a pack of 399 on 30 oct. 17 valid for 84 days.
On 09 jan. 18 12 days pending of this pack.
Now i retake a pack of 509 on 09 jan. 18 they deactivate my previous plan on the sport and activate new plan.
I recharge by airtel app no any this type is mention that old pack is deactivate by take a new plan.
I call on 198 but there service is very bad.
They talk will other attitude, this...
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S
surya srikanth
from Hyderabad, Telangana
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airtel broadband feasibility not available

Address:Rangareddy, Andhra Pradesh, 500097
Website:www.airtel.in/broadband/hyderabad

Good morning,

I am using other internet connections that are not much good in our area. So when i contacted to airtel broad band team they have said the plans for new connection and i was very happy with that plans and i insisted to get the connection but when they took the address details of me they said that there is no internet feasibility is available in the area where i am leaving now. So please help me with the issue...
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Address:Kolkata, West Bengal

Bharti airtel and future generali india insurance company name involves in 4g network installation scam - giving false promise to common man!!
Date: 09-jan-2018
Sub: request for clarification of bharti airtel and future generali india insurance company name associated with 4g network installation scam, with false commitment!
Recently i was cheated by few peoples in name of bharti airtel and future generali india insurance...
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S
sshukla1307
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charged money over credit limit

I frequently travel abroad and in one of my travels to serbia for which i have international roaming pack, airtel said that my network was latched to the mobile network in macedonia which should not by my problem as i didn't travel to macedonia.
I was charged more that 290000 in bill.
1.) first of all this is an uethical bill which i won't pay.
2.) even in worst case if i consider that fact that i have to pay some money...
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N
Nitin7OD
from Kabrai, Uttar Pradesh
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network problem!! my number rarely connect.

Address:Haridwar, Uttarakhand, 247667

I’m using iphone 7 with airtel 4g sim. I have an issue regarding incoming calls as well as outgoing calls. If someone tries to call me it always comes unavailable or out of reach. After 3-4 tries, call rarely connect. But if i change my phone settings to 3g than this issue somewhat reduce but with 3g settings, net hardly works. I have reported this issue to customer care also but they sometimes say network upgrading is going on sometimes...
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P
Praful Rai
from New Delhi, Delhi
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force full download of app

Address:110071
Website:www.airtel.in

From last two days i am seeing an app icon of my airtel app in my app tray even though i have uninstalled it long time ago and when i open it a prompmt open to download 10mb of data. I have downloded it and uninstalled it again and again but it appears again and that undowloaded version cant be unistalled. I dont know if its a bug or not but you should not force your customer to download your any app...
+2 photos
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R
Rahul Katira
from Aligarh, Uttar Pradesh
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internet not working _ 9760458323

Address:Agra, Uttar Pradesh, 282005

Hi team,
I am rahul katira & my mobile number is [protected]. The problem is data not working from last 10 days in my mobile. I had add on this number to family plan/ child plan & number is add successfully but the problem is data not working & i had call on customer care last 10 days but they not support & said i disconnect your number & one of customer care executive raise the complaint for disconnection with out my permission &...
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V
vishal anumolu
from Hyderabad, Telangana
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reg : airtel secure

Address:Hyderabad, Andhra Pradesh, 500081

Hi i am using samsung s8 plus and in month of november i bought airtel secure. Yesterday unexpectedly phone fell from my track while i was sitting in chair and phone glass got broken up and i raised for claim. After submitting documents and all i got a call from airtel secure team saying that they can't process my claim reason being improper handling of my phone, such a silly reason they gave and rejected the claim, can some one help me in...
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C
Chinks89
from Jalalpur, Gujarat
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poor network and broadband service

I am using airtel from last two months. From the first day till date i am facing same problem of poor signal and no network. It will show 4g but without any signal. I am highly disappointed with this. Firstly your customer is in problem and your customer care procedure is too complicated. Not even single time i am able to talk with customer care executive. This thing is very annoying and disappointing. Airtel is fastest network this moto...
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D
Digu41
from Mumbai, Maharashtra
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airtel mobile 3g & 4g network issues

Address:Raigad, Maharashtra, 410206

I, the undersigned, digvijay gaikwad would like to complain regarding the 3g & 4g data services of bharti airtel ltd.in our area of nere village in new panvel - 410206.

The network range shows full in our area but only 2g data is available when we recharge for 4g packs also. When asked in the company they tell that the network is available in your area and that 4g is active on your mobile.

There is problem with...
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L
Lalit Tiwari 23
from Indore, Madhya Pradesh
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airtel money- recharge failed not refunded

Address:Katni, Madhya Pradesh, 483501
Website:www.airtel.in

I recharge my tata subsriber id is [protected] with rmn [protected] using airtel money under airtel wallet
I recharged it on 7th january 2018 with 1710 rs as suggested by tata sky customer support executive
I made the recharge by 9 pm but didnt received the benefit even as of now
Also money had been deducted and neither recharge has been done nor refunded
This is done consecutively 2nd time
It is quite intolerant...
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