Airtel Complaints & Reviews

I have a critical request as unable to call on the Voda Phone Number[protected] and it says number does not exist .

Even the same problem is happening with mobile number[protected]
I am really fd up with airtel service

Request you to consider this as critical otherwise will not use the airtel connection anymore.

Intervention need against air tel company regarding my prepaid recharge,
I have recharge my number on 16th of january in net banking i got message from my bank that my money got debited but i couldn't find any improvement in my recharge balance. So, i enquired air tel costumer care there is no proper response on my pay. So, please do consider my mail and do the needful.

Thanking you!
With regards,
Saravanan. N

I have recd a text message informing me as per details of bill dated 12feb 2018 total due is rs 0.10. Due date 02-march-2018. It appears that it is not possible to enter this amount for online payment using netbanking. It jumps to rs 10/- why waste the time and resources of all concerned for this small amount? Is this an attempt to harras a customer for deporting the mobile no to another service provider. The reason for deporting was not adequate coverage at all times. I had even opted for hotspot, even that did not work.

I paid my airtel bill worth rs 5000... By mistake in my airtel no:-[protected] with same paytm no... Kindly revised my amount... Becoz the amount is too high i can't bear this... This will make me suside... So plzz i hope u guys help me soon as possible.. My airtel no:-[protected]... I pay this amount (5000) with same paytm no.. So kindly request refund/revised my amount... Am ur long customer... Thankyou

Mobile number [protected] has been recharged with amount 509 for 90 days twice through paytm app and both recharge was success please resolve the issue and revert back the duplicate transaction.
Transaction number are Transaction ID [protected] and Transaction ID [protected].
please payback the transacted amount to paytm wallet and cancel the other recharge.

I tried to get a new airtel broadband connection. I was asked to pay an activation fee of 500 and submit my documents. I did as i was told and made the payment. After the payment i am told a technician would come home and install the connection. Four days go by i dont get any update about my request and then i call the customer care to see whats the update. I am told i will get a callback from the concerned dapartment.

I get a call after an hour telling me that the connection cannot be installed due to technical issues. I agree to it and ask for the refund. The call is disconnected. I tried calling on the same number again and nobody picks up.I call the customer care number and tell the representative the entire story and he tells me that i need to go to www.airtelonlinerefund.com to get my refund initiated. Turns out that website is suspended so i am back to square one. This is unacceptable.

Hi,
I submitted the claim on 7th feb'18. In spite of submitting all the documents they are saying that the documents are incomplete. They are just trying to get rid of the claim so that they dont have to bother about the repair of my broken phone.

This is really not acceptable from Airtel. I have been dancing here and there from past 8 days for collecting all the documents required and still i get a reply saying the documents are incomplete. Are you guys trying to make fun of your consumers.

I recommend not to take this fake ### airtel secure. Its a big fraud. I expect to get my claim resolved asap.

Hope to hear from you soon.

Hi,
I am an airtel customer and am constantly get messages from AL-ARWINF about Airtel offers & schemes .

Today,[protected], I had received a message from the same regarding
"Swachhta Packwada" CERT-in and to click www.cyberswachhtakendra.gov.in . I had downloaded the bot removal software from this site, would like to know if this is actualy from airtel or fake.

Please find the attachment of the message. Awaiting your response on this,

Thanking you,

I was availing services of idea cellular. Last month, airtel invited me to port my number to them, assuring me of good connectivity.. However, since i shifted to airtel, from 2nd feb, i am facing extreme hardships.
Connectivity is so poor, that i am not able to receive phone calls,
I receive sms so late i am unable to do any online transactions.

I would like to complaint to airtel and inform that there is no network in my area since last 1 month or more and same with my mother's airtel number also which [protected]. We both are unable to receive calls from morning till evening. Evening we get the network. Please check what's wrong with the network. We are missing important calls and facing inconvenience since a month now.
Kindly revert please on [protected]@gmail.com

Dear Team,

I am using Airtel secure mobile insurance plan via one assist.

I had an accident and fell down the stairs at my house and damaged my mobile phone. The incident happened on Feb 4th. I got hurt and mobile was also damaged. I raised the complaint with oneassist they asked me to contact airtel. I contacted Airtel and provided all photos and information regarding the phone.

Service Request no. 2846776
Airtel secure plan (Rs.40000)
Membership ID : [protected]

But Airtel rejected my claim by mentioning these details. " We would like to inform that your request for device claim has been closed due to below mentioned reason.
Improper Handling"

What is the purpose of a mobile insurance if it is not covering the damages occurred to the device when I met with an accident. Why am I paying monthly premium, if Airtel Secure cannot provide the insurance. I called up customer care around 5 times to escalate this issue. They simply put me on hold for around 30 mins and disconnect the call. I even planned on porting the number, but they are not even allowing me to do that by deferring the solution to my complaint.

By this time I was pretty sure that Airtel Secure plan provided is a scam to Lure customers into paying insurance amount and at the end reject the claim, this looks like another scam like airtel bank for which Airtel was already in scrutiny.

There will be thousands of customers with same type of issues with Airtel Secure plan. Please protect the right of consumers and resolve this issue .

I got airtel broadband installed at my house for which sales representative came and took rs.[protected] for wifi and 1000 for telephone instrument which he told will have speaker phone and caller id). Date of payment: 10th feb, 2018. The wifi was installed next day only but phone instrument is still not installed. The sales rep kept telling that he will come the next day but still no one turned up. Now he is not even picking my phone.
This is plain fraud of of rs.1000.
Phone no. Of sales rep - [protected]

Dear sir, I have compalints many time regaeding network issue by the mobile No-[protected] with complaint refrence No- CGPSC[protected] & CGPSC[protected] & CGPSC[protected], but time I have been misguided by the customer care as well as the supervisior. nither the 4g network is connecting at my location not able to use internet any more but every time they used to say "our services at your location is excellent", the network problem inside is very poor and sometimes call disconnect while making a call.
I am very disappointed with your services and not intersted any more to take your servives further.
kindly take necessary actions against it.

Hi team,

I was trying to recharge airtel digital tv through online, while doing the recharge there was option for airtel payments bank 100% cashback. I selected that option then it was asking mobile number and other personal details with aadhar number. I had entered all details and given amount rs. 290. After submitting all details money got deducted from my account and received message as 'you have added rs. 290 in your airtel payments bank wallet. Avl bal rs.290. Txn id.[protected]'
I am not sure how to get this wallet balance to recharge digital tv however the amount got deducted from my account.
Please refund my amount asap.

Email: sagarp. [protected]@gmail.com

We are unable to talk on calls all the times network are gone sometime only network are available we need to climb on tree to talk on calls we need a network over here we cant use data we need to go other area to talk on calls we have been complaining to customer care about network since 3 months but no one is doing anything about it, if we tell customer care they tell that problem is in phone and one person was talking rudely to us when we was complaining about it in phone

I am nikhil mankar from mankarwadi tal - indapur dist - pune 413103. The reason i am raising this issue is connectivity issue i am facing in my home town. All o[censored]s in the near by areas are facing connectivity issue. Already an tower has been installed for bsnl also i have took necessary permission from the owner of the land. Request you to install one tower for airtel on the above address.
Contact - [protected]

Complained o12th feb 2018 conversion from postpaid to prepaid with detailed information mobile no-[protected]. My mobile [protected] was ubruptly disconnected without any followup information and procedure i have to follow.
Please let me know the latest status and inform me the status of my mobile no[protected] which stage it was stuck and what action i have to take. Please do the needful. Please arrange to send my security deposit balance amount from security deposit account. At the earrliest please arrange to connect my mobile [protected] to prepaid without further delay and confirm the status.
Alternative mobile no-[protected] and [protected] and email [protected]@gmail.com
Thanks & regards
Ch. V. Sitaramaiah
[protected] and [protected]
[protected]@gmail.com

Myself venugopal, i loaded an amount of rs.1625 on[protected] but it is not added to the airtel wallet, but the bank (Sbi) assured that the amount been debited successfully to wallet. This occured when i was trying to pay my electricity bill, due to shortage of money in wallet it asked me to load some from the card, it crashed during payment and said it failed to transfer but the bank appears to have debited the amount, i tried calling the customer care but it wouldn't connect. And none of the contact procedure seems to be working. Better refund it soon

Hi, this is srinivas. Customer of airtel services using from many years. Recently i activated hello tune services for mobile number for 6 months with recharge of 146. They have provide a number to dial 578785, by calling that can change unlimited number of times. Now when i am dialing it's saying you are not allowed to dial this number, when i am trying to reach customer care services they are keeping on line and disconnecting. Resolve this issue as soon as possible before switching to other network.

Hello,
I have recharged my airtel mobile no. Using airtel payment bank, and as the offers available i am availing 50% cashback (Max. Rs.75) of the recharged amount.

I have done a recharge of rs.509 on 15 february 2018 but until now i did not receive any cashback.

Recharge done on[protected]:56am, mrp:rs509.00, gst 18% payable by company/distributor/retailer:rs77.64,
Transid[protected].

Please provide my benefit.

Thank you
Chandu