Airtel Complaints & Reviews

Namaste,

i have visited your Gandhi Nagar Branch, Bangalore 15 days back then again on last Thursday to bring 3 number under Family Plan.
i have four numbers
[protected] (self)
[protected]
[protected]
[protected]
i informed them to have a family plan of three first numbers under Rs. 1199. and last number ([protected]) as Rs.199/- prepaid.
But in my mobile app, it was appearing that my number and [protected] are appearing as Family Plan and [protected] and [protected] are appearing as Rs. 299 Postpaid Plan.
Again i visited on Thursday afternoon and informed them about the problem.
But they shown me in their laptop that.. things are properly registered but it was not appearing in my mobile app. There is no answer from Gandhi Nagar branch.
Again i paid Rs. 1700/- for :
Prepaid plan for [protected] and
including in the Family Plan for the number [protected]
The laptop of the Gandhi Nagar branch is showing 3 numbers in my Family Plan and one number as prepaid. but in my mobile app first two numbers are shown as family plan, when i tried to add another number. Error message is appearing.
On Friday evening, when my son borrowed 15 gb, thought that, it will be taken from the Family Plan since his name already included on Thrursday at Gandhi Nagar Branch. But yesterday, i received a message that, i have to pay rs. 937 for 15gb data of [protected] number.
whats going on about the service you are providing, i am confused.
Yesterday evening i called your customer Care number (Mr.Naveen) When i informed him to check the status of my Family Plan. He said that, only two numbers are appearing ir [protected] and [protected]. i told him to lodge a complain but he refused saying that, third number ( [protected]) is not appearing in my family plan.

You tell me now.. what should i do ?

Regards,

Ravi Arumugam
[protected]

Worst payment service app as made a payment of rs 1600 in reference to my airtel broadband connection payment status is not confirmed as called up the airtel bank customer care on 400 they say my money has been blocked when asked for the reason no one is in the mood to help me just shamefully telling me to wait worst service shame on to airtel and it's team my airtel bank account number is [protected]
Its better to use paytm or freecharge as they refund the failed transcation in 4 hrs shame on airtel will never ever suggest any one to use

Today morning i received a message on my number that namkeen pack has been activated on my number. This happened without my permission & balance of rs-25/- has been deducted from my account.

I have never subscribed for this service, why airtel has activated this??

Want to file a complaint for such unnecessary deductions made by airtel. Such instances have happened in the past as well. They activate certain services and charge us any amount as a subscription fee.

Airtel

I would like to transfer an airtel mobile connection to my sister in law. She has been using the number for several years but the connection has been in my name.

The store has been asking for proof of blood relation. I am ready to submit both my aadhaar and her aadhaar.

Now i would like to transfer the connection to her name to reflect her as the account owner.

What is the process for doing this.

Airtel has activated gamepind service without my consent and is rewnewing them costing rs. 30 everytime it is being renewed.
I want the service deactivated and full amount of rs.70 credited back to my account.
12 jan '18 (Friday), 05:34 - gamepind service has been activated @ rs. 30 for 7day (S).
Txn id - n[protected]

19 jan '18 (Friday), 11:04 - gamepind service has been renewed @ rs. 10 for 2day (S).
Txn id - not provided.

23 jan '18 (Tuesday), 10:20 - gamepind service has been renewed @ rs.30 for 7day (S)
Txn id - not provided.

I have converted my airtel number [protected] from postpaid to prepaid on 10th jan 2018. When i try to recharge error msg is showing. I cannot recharge through online as well as offline.

I checked with the customer care as well, they said that the number is active and functional. I can receive calls but not able to make any outgoing calls because of insufficient balance. I tried to log a complaint at airtel store, but they could not give a proper solution. I have been using the same number from past many years. From past 13 days, i cannot call to anyone.

Really pathetic!!!

I am residing in delhi and user of airtel ([protected]) for a long time. I used this network in 4g but my 4g network in my resident is not working properly in the last 15 days and outside my resident 4g speed work. I have already complaint via customer care no but no such facility has provided for upgrade my speed. I am very not satisfied and unresponsive with this kind of situation with the airtel.

What happening in airtel company, i do not understand? I have opted "airtel 149 plan - ap", but, your people are charging 100 rupees more every month in my month bill, so, many times reminded to your local office, even though, every month charged rs.100/- as 249 plan, why this happend in your company, are you cheating your customers? I need your clarficaton and revert back the money whatever you have charged against my account for the same.

I hope this query will resolved on top priority & pl check the bills for latest 18 months bills and update my account accordingly.

I applied to port my number from docomo to airtel. The airtel number got activated on 4th january but there were no network signals for more than10-12 days. I went to the service centre on 17th january. People there swapped my sim but when the new sim got activated, i received a number other than my own number (Which belongs to someone whose phone was stolen & now he's disturbing me with his calls & threatening me). I went to the service centre several times but all in vain. They again swapped my sim but no use. I am not able to get my number back & this is creating a whole lot of mess for me. I want airtel to please look into this case & provide me a solution asap.

I'm unable to send to text msgs to any number except 121 from my mobile no. [protected]. Registered complaint many times to you, every time they say that everything is good from their side.
Even been to Airtel Store, changed SIM last month for same number, Checked MSG centre number, changed handset etc. I did everything I could but problem is still same.
I've Sufficient balance and subscribed free SMS pack also.

Mobile Number- [protected]

I'm facing problem from today evening regarding the internet speed apps like play store and facebook and what's app are not opening even after multiple attempts we have also tried swaping the sum card along with tried to reboot the phone but no results the problem is still there is poor availability of internet to applications are launching so i would request to look into the matter and solve it in a short couple of time

Maa ammayi p. Priyanka, khammam perutho airtel retailor, wyra road, khammam nundi simcard (Cell no.[protected], on lost) theesukunnamu, (Dt, 12.01.2018) activation ayindi, kani out going & incoming calls work avadamledu, customercarenu adigithe retailor vaddakellamani, retailorni adigithe customercare 198 vallu matrame chestarantunnaru, customercare no.198 call cheste everyday 1hr. & 24hrs wait cheyamani repeat chestunnaru. Memu theesukunna unlimited talktime period kuda loss avuthunnamu, maa cell:[protected] no. Ku vache o. T. P. Attend avaleka ibbandi paduthunnamu, pl. Complete activation cheyinchi loss of pay ippinchagalarani maa manavi. Simcard no.[protected]u.

Dear sir,

It is submitted that today (22/1/12018) i have sent an amount of rs.400/ through airtelmoney bank to abhay kudley (Phone no. [protected]) in his union bank of india solapur account no.[protected],. But unfortunately this amount has not been credited so far

Depositvide imps txn. No.[protected] dt.22.1.2018

Please credit this amount to the account of abhay kudley union bank of india solapur. Ifsc code no.00532169

Please do as early as possible

Satyasoni

My post paid hot spot no. Is [protected] which was purchased sometimes in september 2017 and one time payment has been made upto march 2018. Now i am getting enormous call for making payment.
I have enquired at airtel office at rajkot and they said it is alright i need not pay anythig upto march 2018. Please arrange to get their record updated and stop avoiding calls.

I have recharge from air tel payments bank on[protected] of 15/- id no.[protected] but not get balance until today. I inquired about it from 400, 121 & 198 but got any satisfactory answer. I had contacted customer care but they are not giving exactly answer. I want my deducted money from air tel payment bank. My airtel mobile no. Is [protected] and i resides at banswara rajasthan.

I link my aadhar to airtel sim and without my permission opened aitel payment bank and my lpg subsidy transfer to airtel payment bank. I go to airtel store he tell him your airtel payment closed we are not helpful and he advice me to complaint aiter customer care fir resolving this problem. Please refund my subsidy amount to my account immediately. Thank you

After repeated calling to airtel they are unable to provide me a resolution about my claim. The status shows as in repair stage on 10th jan'18, i had made the excess fee at that day itself. On 19th jan they called and told me that it's repaired. One assist told me it takes 2 days to deliver at my pincode please tell me where is my repaired phone it has been 12 days since it went for a repair and status is not being changed on myairtel app too after the call which said that it;s repaired. Please call me on my registered number asap. Claim number is 2726314.

Hi. I recharged my airtel number online using my sbi credit card. My money a total amount of 798 was deducted from my account but my number did not get recharged and i was informed that my money will be refunded within a week but i haven't received anything yet and the customer care executive is of no help. The executive told me they are not responsible for this then i want to know which party will give back my money. This is the reference number txn id [protected] and txnid[protected] that i received from the customer care in the time of recharging telling me that my number couldn't be recharged due to technical issues and that my money will be processed to be refunded.

I have taken international roaming while on my dubai trip by 2996 recharge because my business call r very important for me but to my surprise there was no incoming throughout the trip but outgoing was working fine and from day one i made complaints by all modes but no help from there side due to which i incurred 5-7 lakhs of losses, after coming back i wrote to appllete authority but they said sorry ad reason was technical issue
I want to take them to consumer court and recover as much losses as i can
Please help

I got converted my 3g sim in to 4g on 16th jan 2018 but till this date (22 jan 2018) the new sim has not been activated. The new sim is not recognised in any handsets. I am facing lot of serious problems due to this faulty service by airtel. This number is in existence since many years. All my important commitments got completely paralyzed due to this problem. Concerned people please help me to tackle this problem