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N
Niwin
from Delhi, Delhi
Jan 23, 2018
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I added 400 rupees to my payment bank wallet to perform transaction for the combo pack of 399 rupees. But when I tried to do the process it is not able to perform saying debit for this account is not allowed.
What kind of service is being offer to me by this corrupted company..I want to refund my money back
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    M
    from Mumbai, Maharashtra
    Jan 23, 2018
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    Address: 671531

    Dear sir,

    My name is madhusudhanan from mahindra finance cochin, i have been using the airtel data card last 1 year. Last week your local officials are announced a special scheme for us. As per the scheme they offered rs.599/ for 67gb and i took a connection. My sim card was activated on 21st jan evening and last 2 days i used only 3 hours for official mail accessing (Below 1mb datas), today (23rd after noon) i received an sms regarding i used 5.2gb out of the scheme 10gb.
    I tried to contact your local people, but they are not giving any proper reply
    Data card no.[protected]
    My contact no.[protected]
    Airtel customer support has been notified about the posted complaint.
    Sir i am chandra mohan Madurai tamilnadu 625014 Tower installation AIRTEL side sms i am call back aswin customer executive attend call sir. First pay 26, 500 amount i am payed amount less my money AIRTEL side no response . sir compliment no responses i will tied
    Mob No: [protected]
    There are extra/higher deductions than time talked. Kindly check records and rectify the balance amount.

    (Shiv Kumar Gupta)
    Mob No: [protected]
    We are from PODURU villege, west godavari district, AP. we are facing lots off problems in gaing Aertil service provider, we are unable to get signls in our village. we are using airtel before 12years, This problem having 2 months ago. pls rectify problem and clear it.
    Hello,

    Today I have user airtel prepaid recharge service online and selected the 399 amount option . After entering the required credit card details the recharge was unsuccessful but the amount got deducted.
    Can you please resolve this and credit the amount back
    Airtel rs 199 me unlimited call 1 gb data /per day me ye plan tha ...Maine[protected] ko kraya. Mujhe plan benefit nhi mila customer care ko call kiya wo bole activate ho gya aap smajh nhi rhae hai...Aaj[protected] ko call ki fhir bol rhe h 199 paln apke no pe vaidh nhi h
    I changed from airtel postpaid to prepaid five days back. Still my sim is not activated. I have been to airtel store too, they gave yet any other sim still it’s not activated.
    Service activated without consent. Charged 30 per week for the past few months.
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      S
      Sanjay Pant Nursing Officer
      from Jind, Haryana
      Jan 23, 2018
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      Address: Bageshwar, Uttarakhand, 263641

      Dear team,

      Hi i am sanjay pant, recently i have did a recharge transaction
      Through airtel my money (Airtel app). But due user interface i have
      Entered wrong no during the transaction.

      Kindly reverse the same in correct mobile no.
      I have already message the same information to “59109” but i got
      Respond “no keyword found”

      Now please do the same on urgent basis…. Details are as below….

      Date - 22/01/2018

      Correct mobile number-[[protected]]

      Wrong mobile number-[[protected]]

      Amount - 498

      Transaction id[protected]
      Airtel customer support has been notified about the posted complaint.
      Jan 18, 2018
      Jagadeswaran Jaga's response
      I change my network
      Outgoing call problem in #airtel during #NATIONALROAMING, call drop suddenly, when receiver take the call to answer, sudden call drop/disconnected? This create lots of tension because whom we call, He thinks we are annoying him. Full network Coverage 4G, Indoor and Outdoor both.
      Roaming on my mobile please stop it otherwise
      Iys going to 1 week, i brought a new airtel sim, on 1st day i used internet but after that i am unable to use internet services even a bit, i tried 121, 198 also but no any service is for internet problem.
      Sending msg so many times but upc code not received on my airtel no. [protected]
      And airtel has activated two value added services without my concent
      Im using airtel wallet, in my wallet having 2000+rs, but i cant use that amount, start to use it will be showing your account debit is not allowed lik that, i ll many time try but it ll be showing same error, pls resolve my issue, otherwise refund my amount to my bank account.
      thank u
      Not able to access internet, signal strength is showing full, but not even open airtel app (even with 3g/4g ) worst internet accessibility
      I would like to request whomever concern to reactivate my SIM card as it is important because of its use in the various accounts used like Bank accounts etc. As I was out of country I would like to know whether I am possible to activate it as soon as possible.
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        M
        Minni8
        from Thanjavur, Tamil Nadu
        Jan 23, 2018
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        Address: Thanjavur, Tamil Nadu, 613005

        Facing network issue for the past 5 days. Absolutely no network coverage at times inside the house. Other times too the signal strength is too weak. Couldnt make calls and no data coverage too. Called customer care. They said the issue will be resolved. But its still the same. Outside the residence signal strength is quite better. But nill inside. Kindly resolve it ASAP. Else we may need to switch network. Hope that doesnt happen.
        Thank you
        Airtel customer support has been notified about the posted complaint.
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          R
          Ravi Arumugam
          from Bengaluru, Karnataka
          Jan 23, 2018
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          Namaste,

          i have visited your Gandhi Nagar Branch, Bangalore 15 days back then again on last Thursday to bring 3 number under Family Plan.
          i have four numbers
          [protected] (self)
          [protected]
          [protected]
          [protected]
          i informed them to have a family plan of three first numbers under Rs. 1199. and last number ([protected]) as Rs.199/- prepaid.
          But in my mobile app, it was appearing that my number and [protected] are appearing as Family Plan and [protected] and [protected] are appearing as Rs. 299 Postpaid Plan.
          Again i visited on Thursday afternoon and informed them about the problem.
          But they shown me in their laptop that.. things are properly registered but it was not appearing in my mobile app. There is no answer from Gandhi Nagar branch.
          Again i paid Rs. 1700/- for :
          Prepaid plan for [protected] and
          including in the Family Plan for the number [protected]
          The laptop of the Gandhi Nagar branch is showing 3 numbers in my Family Plan and one number as prepaid. but in my mobile app first two numbers are shown as family plan, when i tried to add another number. Error message is appearing.
          On Friday evening, when my son borrowed 15 gb, thought that, it will be taken from the Family Plan since his name already included on Thrursday at Gandhi Nagar Branch. But yesterday, i received a message that, i have to pay rs. 937 for 15gb data of [protected] number.
          whats going on about the service you are providing, i am confused.
          Yesterday evening i called your customer Care number (Mr.Naveen) When i informed him to check the status of my Family Plan. He said that, only two numbers are appearing ir [protected] and [protected]. i told him to lodge a complain but he refused saying that, third number ( [protected]) is not appearing in my family plan.

          You tell me now.. what should i do ?

          Regards,

          Ravi Arumugam
          [protected]
          Airtel customer support has been notified about the posted complaint.
          Yesterday ie 24 January 2018, Airtel team was contacted me and telling me the same old story of 'only two names are appearing'. and requesting me to send the screen shot of my account information from the mobile. Then i informed them that, first pl check the data of Airtel Office, Gandhinagar Branch, Bangalore then come to me. Till now no change in my account of mobile also no contact. when i tried their number. It says 'switched off'.
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            A
            aadity
            from mumbai, Maharashtra
            Jan 23, 2018
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            Address: Mumbai City, Maharashtra, 400064
            Website: Airtelmoney

            Worst payment service app as made a payment of rs 1600 in reference to my airtel broadband connection payment status is not confirmed as called up the airtel bank customer care on 400 they say my money has been blocked when asked for the reason no one is in the mood to help me just shamefully telling me to wait worst service shame on to airtel and it's team my airtel bank account number is [protected]
            Its better to use paytm or freecharge as they refund the failed transcation in 4 hrs shame on airtel will never ever suggest any one to use
            Airtel customer support has been notified about the posted complaint.
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              N
              Nilesh183
              from Pune, Maharashtra
              Jan 23, 2018
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              Address: Mumbai City, Maharashtra, 400099

              Today morning i received a message on my number that namkeen pack has been activated on my number. This happened without my permission & balance of rs-25/- has been deducted from my account.

              I have never subscribed for this service, why airtel has activated this??

              Want to file a complaint for such unnecessary deductions made by airtel. Such instances have happened in the past as well. They activate certain services and charge us any amount as a subscription fee.

              Airtel
              Airtel customer support has been notified about the posted complaint.
              Sir,
              I Recharged ₹399 pack services and still I have 13 days left of my pack validity but I am unable to use my services. When I am calling to any number then charges is deducting from my main account balance even I am unable to use my data services.
              Please resolve my problem as soon as possible.
              Thanks.
              Mobile.number [protected]
              Online recharge with airtel mony app not done Rs-448 time-1946 hrs dated 17/01/2018 and debit my mony in my account. statement copy atteched.pl refund my mony in my account.
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                B
                Balarama Raju
                from Hyderabad, Telangana
                Jan 23, 2018
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                Address: Ranga Reddy, Andhra Pradesh, 500046

                I would like to transfer an airtel mobile connection to my sister in law. She has been using the number for several years but the connection has been in my name.

                The store has been asking for proof of blood relation. I am ready to submit both my aadhaar and her aadhaar.

                Now i would like to transfer the connection to her name to reflect her as the account owner.

                What is the process for doing this.
                Airtel customer support has been notified about the posted complaint.
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                  D
                  Dikshant Chandel
                  from Anand, Gujarat
                  Jan 23, 2018
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                  Airtel has activated gamepind service without my consent and is rewnewing them costing rs. 30 everytime it is being renewed.
                  I want the service deactivated and full amount of rs.70 credited back to my account.
                  12 jan '18 (Friday), 05:34 - gamepind service has been activated @ rs. 30 for 7day (S).
                  Txn id - n[protected]

                  19 jan '18 (Friday), 11:04 - gamepind service has been renewed @ rs. 10 for 2day (S).
                  Txn id - not provided.

                  23 jan '18 (Tuesday), 10:20 - gamepind service has been renewed @ rs.30 for 7day (S)
                  Txn id - not provided.
                  Airtel customer support has been notified about the posted complaint.
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                    K
                    karanbr
                    from Bengaluru, Karnataka
                    Jan 23, 2018
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                    Address: Bangalore, Karnataka, 560059

                    I have converted my airtel number [protected] from postpaid to prepaid on 10th jan 2018. When i try to recharge error msg is showing. I cannot recharge through online as well as offline.

                    I checked with the customer care as well, they said that the number is active and functional. I can receive calls but not able to make any outgoing calls because of insufficient balance. I tried to log a complaint at airtel store, but they could not give a proper solution. I have been using the same number from past many years. From past 13 days, i cannot call to anyone.

                    Really pathetic!!!
                    Airtel customer support has been notified about the posted complaint.
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                      S
                      Shashi Prakash Gupta
                      from Delhi, Delhi
                      Jan 23, 2018
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                      Address: New Delhi, Delhi

                      I am residing in delhi and user of airtel ([protected]) for a long time. I used this network in 4g but my 4g network in my resident is not working properly in the last 15 days and outside my resident 4g speed work. I have already complaint via customer care no but no such facility has provided for upgrade my speed. I am very not satisfied and unresponsive with this kind of situation with the airtel.
                      Airtel customer support has been notified about the posted complaint.
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                        M
                        mohammedrp
                        Jan 23, 2018
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                        What happening in airtel company, i do not understand? I have opted "airtel 149 plan - ap", but, your people are charging 100 rupees more every month in my month bill, so, many times reminded to your local office, even though, every month charged rs.100/- as 249 plan, why this happend in your company, are you cheating your customers? I need your clarficaton and revert back the money whatever you have charged against my account for the same.

                        I hope this query will resolved on top priority & pl check the bills for latest 18 months bills and update my account accordingly.
                        Airtel customer support has been notified about the posted complaint.
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                          T
                          Tanu Singh Rawal
                          from Lucknow, Uttar Pradesh
                          Jan 22, 2018
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                          Address: Kanpur, Uttar Pradesh

                          I applied to port my number from docomo to airtel. The airtel number got activated on 4th january but there were no network signals for more than10-12 days. I went to the service centre on 17th january. People there swapped my sim but when the new sim got activated, i received a number other than my own number (Which belongs to someone whose phone was stolen & now he's disturbing me with his calls & threatening me). I went to the service centre several times but all in vain. They again swapped my sim but no use. I am not able to get my number back & this is creating a whole lot of mess for me. I want airtel to please look into this case & provide me a solution asap.
                          Airtel customer support has been notified about the posted complaint.
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                            S
                            Shubham K GAutam
                            from Gurgaon, Haryana
                            Jan 22, 2018
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                            Address: New Delhi, Delhi, 110067

                            I'm unable to send to text msgs to any number except 121 from my mobile no. [protected]. Registered complaint many times to you, every time they say that everything is good from their side.
                            Even been to Airtel Store, changed SIM last month for same number, Checked MSG centre number, changed handset etc. I did everything I could but problem is still same.
                            I've Sufficient balance and subscribed free SMS pack also.

                            Mobile Number- [protected]
                            Airtel customer support has been notified about the posted complaint.
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                              D
                              Debanjana Chakraborty
                              from Agra, Uttar Pradesh
                              Jan 22, 2018
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                              Address: Kolkata, West Bengal, 700005

                              I'm facing problem from today evening regarding the internet speed apps like play store and facebook and what's app are not opening even after multiple attempts we have also tried swaping the sum card along with tried to reboot the phone but no results the problem is still there is poor availability of internet to applications are launching so i would request to look into the matter and solve it in a short couple of time
                              Airtel customer support has been notified about the posted complaint.
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                                J
                                jagadeeshnaidu licAgent
                                from Khammam, Telangana
                                Jan 22, 2018
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                                Maa ammayi p. Priyanka, khammam perutho airtel retailor, wyra road, khammam nundi simcard (Cell no.[protected], on lost) theesukunnamu, (Dt, 12.01.2018) activation ayindi, kani out going & incoming calls work avadamledu, customercarenu adigithe retailor vaddakellamani, retailorni adigithe customercare 198 vallu matrame chestarantunnaru, customercare no.198 call cheste everyday 1hr. & 24hrs wait cheyamani repeat chestunnaru. Memu theesukunna unlimited talktime period kuda loss avuthunnamu, maa cell:[protected] no. Ku vache o. T. P. Attend avaleka ibbandi paduthunnamu, pl. Complete activation cheyinchi loss of pay ippinchagalarani maa manavi. Simcard no.[protected]u.
                                Airtel customer support has been notified about the posted complaint.
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                                  S
                                  satyasoni
                                  from Udaipur, Rajasthan
                                  Jan 22, 2018
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                                  Dear sir,

                                  It is submitted that today (22/1/12018) i have sent an amount of rs.400/ through airtelmoney bank to abhay kudley (Phone no. [protected]) in his union bank of india solapur account no.[protected],. But unfortunately this amount has not been credited so far

                                  Depositvide imps txn. No.[protected] dt.22.1.2018

                                  Please credit this amount to the account of abhay kudley union bank of india solapur. Ifsc code no.00532169

                                  Please do as early as possible

                                  Satyasoni
                                  Jan 22, 2018
                                  Updated by satyasoni
                                  Airtel Money Bank — amount of rs.400/ sent on 22/1/2018 to union bank of india solapur not credited

                                  1 Review
                                  Sa satyasoni on Jan 22, 2018 Mark as Resolved

                                  Dear Sir,

                                  It is submitted that today (22/1/12018) I have sent an amount of Rs.400/ through Airtelmoney Bank to Abhay Kudley (Phone No. [protected]) in his Union Bank of India Solapur account no.[protected], . But unfortunately this amount has not been credited so far

                                  Depositvide IMPS Txn. No.[protected] dt.22.1.2018

                                  Please credit this amount to the account of Abhay Kudley Union Bank of India Solapur. IFSC Code no.00532169

                                  Please do as early as possible

                                  satyasoni

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                                    N
                                    nyks
                                    from Ahmedabad, Gujarat
                                    Jan 22, 2018
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                                    Address: Rajkot, Gujarat

                                    My post paid hot spot no. Is [protected] which was purchased sometimes in september 2017 and one time payment has been made upto march 2018. Now i am getting enormous call for making payment.
                                    I have enquired at airtel office at rajkot and they said it is alright i need not pay anythig upto march 2018. Please arrange to get their record updated and stop avoiding calls.
                                    Airtel customer support has been notified about the posted complaint.
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                                      M
                                      Mohammed Yusuf Adv
                                      from Chakia, Bihar
                                      Jan 22, 2018
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                                      I have recharge from air tel payments bank on[protected] of 15/- id no.[protected] but not get balance until today. I inquired about it from 400, 121 & 198 but got any satisfactory answer. I had contacted customer care but they are not giving exactly answer. I want my deducted money from air tel payment bank. My airtel mobile no. Is [protected] and i resides at banswara rajasthan.
                                      Airtel customer support has been notified about the posted complaint.
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                                        S
                                        subba Narasaiah
                                        from Guwahati, Assam
                                        Jan 22, 2018
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                                        I link my aadhar to airtel sim and without my permission opened aitel payment bank and my lpg subsidy transfer to airtel payment bank. I go to airtel store he tell him your airtel payment closed we are not helpful and he advice me to complaint aiter customer care fir resolving this problem. Please refund my subsidy amount to my account immediately. Thank you
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