Airtel Complaints & Reviews

I am unable to send and receive messages through my airtel sim.

When i try to send i observe the message "can't send message with airtel, error 50".

Other functions like calling, call receiving, internet browsing is also bad. This issue facing last 10 days. But customer care/executive, airtel gallery not to support. All r same reply just wait 24/48/72 hr.

Poor service i'm unhappy with airtel.

1. I have been harassed when before i could raise the request for changing from postpaid to prepaid. After going 4 times (Everyday giving different reasons not to raise the porting request), the request got raised.
2. I had paid an additional money as bill apart from my current bill for the period which it would take for porting.
3. After that repeated calls and follow ups were made to the customer care. Everytime they said it was in process and generated bill for the next 3 cycles!
4. Bill was generated because of their negligence, why should i pay?

I tried to recharge but it dint but money got cut. I had 361 than 38 i transfer from bank account but all money cut. Earlier it was showing total balance 361, suddenly after completing all that without getting recharge, simply all money deducted and now it is showing rs 0 rupees. It's pathetic that all money cut at a time without successful recharge. Please resolve this issue. Thank you

I have recently changed my circle from chennai to pune.

And paid amount 491 for the last bill generated (Transaction id :[protected]
The bill generated was 780 but it was waived off and the amount i paid was 491 as i was charged for data where as i had data balance.

This month (10 dec to 10 jan) the bill generated is 707 rupees where as my post paid plan rental is 399. I want to know why i am being charged this much amount??

I have been reaching out to customer care from last week who is unable to provide me any solution and is bluntly providing me a time line of 24 hrs and 72 hrs even after which the issue is not resolved.

As spoken to one of their representative saritha parimar.
Referrence - [protected]

Dear sir/mam
The net speed o[censored]r network is too poorI have call ur ppl for 2 3 times in last 4 to 5 days ...they always say in nxt 24 hours we solve ur problem but it didnt work the downloading and uploading in ookla is very good like u said in ads but neither i download any thing or uploading ...sir if the speed o[censored]r network is slow so i hve to port in vodafone or any other network

Earlier iam using my number[protected] for incoming msgs for last 5 years, recently i have changed to karnataka airtel and iam using the sim as usally for otp and incoming call i observered from last three days back my sim is de-activated, same thing i have spoke with custmore care, still i didnt get proper response, if the sim is in poweroff state they can deactivate the sim, but they have deactivate the current running sim which i used for incoming calls and msgs with my intimation, really felt very bad of airtel.

Request you to take my complaint and do the needful, very very very very worst experience by airtel network

Dear Sir

Main Tarun Kumar maine[protected] ko airtel payment bank se night ko 10.27 pm par apne other icici bank a/c m 10003/- to transfer kiye the Airtel UPI se but my mere ICICI bank me wo fund receive nhi huye iske liye maine airtel payment bank m complaint ki to unhone bola payment successfully ho gai h aap apne icici bank m check karwao maine wo bhi karwaya but icici bank n kaha unhe payment nhi mili Airtel bank n my mujhe RNN no . diya h but wo transaction mujhe show nhi ho rahi aaj[protected] ho gai h abhi tak mere paisa mujhe nhi mila maine unhe icici bank ki statement bhi de di h but phir bhi koi solution nhi mila please aap meri help kare mujhe kisi ki payment karni thi but m wo bhi nhi kar paya or m ab unse harjana bhi chahta hu because jo mujhe pareshani ho rahi h kyoki 10000/- ki payment koi choti payment nhi ki kisiki mehnat ka paisa h or mujhe nhi mil paa raha so please aap meri help karo Airtel walo se kahe wo mera paise jald se jald mere account m bheje please m aapko icici bank ki statement bhi bhej raha hu please check kar le

Detaile

Debit bank
Airtel payment bank account no. [protected]
amount 10003/-
UPI transaction ID[protected]

Beneficiary bank details
ICICI Bank
Account no[protected]

Thanks
Tarun Kumar
[protected]
Email. [protected]@gmail.com

My airtel sim stopped working on 16/01/2018. I restarted my phone, removed the sim and put it back again to no avail. When i called the customer service they told me to replace my sim as nothing can be done. I am currently residing in a different cellular circle and it is not possible for me to replace my sim. I would like for my network to be returned without having to replace the sim.

Regarding above subject i am airtel customer my mobile no is [protected] when i was port my mobile no from ieda to airtel i am facing network problem regarding this problem i was spoke with customer care executive so many times but my networking problem is not solved when i spoke with customer care executive they telling some gay comming and checking the network in your place but still no one come here this is my complaint no [protected] .still my problem is not solved but your customer care executive send resolved acknowledgement no so i kindly request with you please solve my network problem this is my office and home pincode 570004 &570023 and do needful.

I lost my mobile today evening that is 16th Jan 2018 in the market. I want to block my airtel sim card. As we are unable to track my phone, So please block my sim card with no. [protected]. To avoid further wrong usage of the number. As there are changes o[censored]sing numbers for other reasons. So I please request you to block my number as early as possible.

I am unable to do outgoing call and not receiving calls from last night onwards. I have only airtel sim, contacted airtel customer service to fix the problem.
Response from rep: your sim is damaged and take duplicate sim,
My sim is not damaged i am damn sure 3 of my collegues who are using airtel also facing same problem.
They send me message issue resolved with ref no: rsewk[protected]. (But my issue was not resolved)
Tried again to contact them
Response from rep: dial #21# or #002# (For deactivating call divert) - told 100% will fix,
Tried again to contact them,
This time they were telling again some prank.

Conclusion: airtel is consuming money from customers and not providing services.

(13/01/2018) I have to transfer 500 money to another SBI account So, I was Using BHIM UPI method to the transaction (He has "BHIM SBI Pay" App) the transaction of 500 rs for ********@sbi(his UPI address) from My Aitel BHIM UPI, 1st time Transaction failed and reversal my amount But after 3 minutes 2nd time Transaction is also Failed But Amount is debited from my saving A/C and not Reversal .

I complain to customer care but not solved still(16/01/2018).

So, Return that amount
My BHIM UPI Transaction ID[protected]Jan-2018 09:01 AM)

Sir,
We have paid the amount of Rs. 500/- by onlne to Bahrti Airtel on 15.12.17 by Tabrez Ali your representative of Airtel with documents for Broadband Connection at 6 sarwate Bus Stand indore . But connection not issued to me till date. Three time i have
pay 500/- each with documents but result is nil. This amount is refund to me with immidiate effect. 25 days has been lapse but not refunded to me? take necessary action regarding this matter.
RAJESH HAKRUT
[protected]

Misbehave on phone and not provided any information for connections and all..
no repond on this contact number [protected]..
No information about connection, swtich postpaid to prepaid or prepaid to postpaid..
Please close this store or need to hire some

Address: 250-B/1, GF, Munirka Village, New Delhi, Munirka, Delhi 110067

I was recently swap to airtel 3g sim to 4g sim, when i send 20 digits sim number to 121 confirmation msg also came,
Now 6 days over 3g network was not dead,
Again i sent code, one msg i received *your previous request for sim change on airtel number is already in process, your new sim activated shortly * showing, it's one week over..
Unluckily, my old sim is damaged now. I can't connect with anyone.. This is my permanent number.
What i have to do at this circumstance... Please help...

I apply for a new connection, airtel sim. That sim is free of cost. But they froadly charge 30 rupees or 25 rupees. I paid 30.
It is very disappointing. Parkstreet branch.
Other store did not charge any rupees. I requested a new sim. Thats no is-[protected]. They harrassing manypeople. Many people coming for airtel pament bank kyc. But they are rejected their requested.

I have been using airtel postpaid since 4 year. I am facing the issue of call drop/low data speed/network fluctuation issue. I have raised the network related compliant to airtel on november the network team came to my place and took the survey. They also faced the network issue. Sent the report to concern team. After that there is no proper resolution for my issue till date. Please look into carefully.

My complaint no is – 76473037

Thanks
Jalindar midgule

I went to airtel express shop near by for porting my bsnl number to airtel. After the process, they told me to give 50rs as porting charges. When i asked why, they told that they got information from local distributor to charge 50rs for porting.

I also asked for receipt. But they told that, up to 100rs, they they don't give any receipt. (Without receipts it is illegal)

Please take proper action on this.

Airtel store address:
No.290, 1st floor, gopal reddy building, bandepalya post, garebhavi palya, hosur road, bangalore - 560068.

I have recharged my mobile number through net banking for rs. 448 on 8th jan 2018 amount debited but the recharge is not processed and on 15th jan 2018 i tried recharging my mobile again with rs. 509 amount debited but the recharge is not processed.
Date mobile no transaction details reference no amount status
15-jan-18 [protected] [protected]-citrusairtel [protected] 509 failed
8-jan-18 [protected] [protected]-citrusairtel [protected] 448 success
8-jan-18 [protected] [protected]-citrusairtel [protected] 448 failed

I stay n bandra west near jama masjid and have been facing issues with airtel 4g network. Within my room there seems no network at all. Please solve this issue otherwise need to port to another network.
The network is getting worse.
Please solve the issue as soon as possible. Can't use internet can't access any apps peacefully.
It's irritating and frustrating.