Airtel Complaints & Reviews

After repeated calling to airtel they are unable to provide me a resolution about my claim. The status shows as in repair stage on 10th jan'18, i had made the excess fee at that day itself. On 19th jan they called and told me that it's repaired. One assist told me it takes 2 days to deliver at my pincode please tell me where is my repaired phone it has been 12 days since it went for a repair and status is not being changed on myairtel app too after the call which said that it;s repaired. Please call me on my registered number asap. Claim number is 2726314.

Hi. I recharged my airtel number online using my sbi credit card. My money a total amount of 798 was deducted from my account but my number did not get recharged and i was informed that my money will be refunded within a week but i haven't received anything yet and the customer care executive is of no help. The executive told me they are not responsible for this then i want to know which party will give back my money. This is the reference number txn id [protected] and txnid[protected] that i received from the customer care in the time of recharging telling me that my number couldn't be recharged due to technical issues and that my money will be processed to be refunded.

I have taken international roaming while on my dubai trip by 2996 recharge because my business call r very important for me but to my surprise there was no incoming throughout the trip but outgoing was working fine and from day one i made complaints by all modes but no help from there side due to which i incurred 5-7 lakhs of losses, after coming back i wrote to appllete authority but they said sorry ad reason was technical issue
I want to take them to consumer court and recover as much losses as i can
Please help

I got converted my 3g sim in to 4g on 16th jan 2018 but till this date (22 jan 2018) the new sim has not been activated. The new sim is not recognised in any handsets. I am facing lot of serious problems due to this faulty service by airtel. This number is in existence since many years. All my important commitments got completely paralyzed due to this problem. Concerned people please help me to tackle this problem

Hi

This is regarding wrong transaction happened on 31st Dec 2017 for Airtel of INR 11974.00 .There is wrong payment of INR11974.00 is done from my account while doing payment for my Airtel No[protected] instead of INR 1197 INR 11974.00 got deducted .

Please refund my amount to my account.

As per customer service they are saying the will provide refund by 15th January 2018 but still yet I have not received the refund . Bank statement of this month attached for your reference .

Please provide my refund its already 22 days now .

SRH82408528

Airtel no on which payment was done [protected]

Account BIL*[protected]

Thanks and regards,

Kanika Singh

My Contact no-[protected], [protected]

MY Account no[protected]ICICI)

Icon service has been activated automatically on my mobile phone number [protected] on 22 jan 2018 at about 9:41 am and rs.76 deducted from my talk time account.
I never opted for this service and i don't know what is it. This is very unfair on the parat of siegel.
I have to say that this icon service be deactivated immediately and rs. 76 be credited to my talk time account without delay.
A. K kalamkar

It is more than 15 days airtel money holded my 20000 in my wallet, i am not able to make any transaction from my wallet, it is more than worst service how company can block some money if they are providiing service. What is going on. I got call from airtel payments bank that my issue will be resolved by saturday but today is monday still my wallet is freeze, i have recorded there how they making false promising to customer and making them fool.

I wanted to port my phone number from vodafone to airtel and i did all the documentation that was required on 17th january 2018. My vodafone operator killed my network on 20th january and sent me a sms that my porting request has been accepted. Its been 2 days now and still my airtel sim has not yet been activated. I have lost 2 days just because my mnp code is not generated and i am suffering a lot of loss on my work due to it as people arre not able to contact me. This has been a 8 year old number so i cant change it too. Please see through it and activate it asap. As if its not activated by tomorrow i might have to file a case on all my losses of work that was caused by this problem.

Dear sir
This is to informing you that my self banothu srinu from suryapet
From last 2month i am unable to connet aitel net (Data) my mobile number is [protected]
I have reacharged 499rs for last 2months back but my mobile is not coming data pleaase look at this problem as soon as possible
I am using mobile handset redmi note

Thanking you sir
B. Srinu
[protected]

My airtel post paid no is [protected]. On 10th of jan i made the bill payment of 654rs for the the month of dec. After making an online payment of 654rs. I noticed that payment was reflecting in other user account id mobile no [protected].

Soon i had a conversation with pushpa (Airtel) she advise me to have word with [protected] mobile user and request him to speak with airtel authorities to reverse inr 654 from his account to [protected]. Which was transffered to user account of [protected]

As per my conversation with ms. Pushpa (Airtel) i had a word with user of [protected] and requested him to have word with airtel authorities to get reverse my payment from his account which was done on 10th jan 2018.

He spoken to ayush (Airtel chandigarh) and requested him to reverse inr 654 to user [protected]. He denied to do the same. Whereas pushpa (Airtel) from the same company ensured that it can be done.

Can you clarrify? Who was correct and why the same organisation team is not well versed with sop.

This is unaccepatable and inconvenienced caused.
Kindly reverse my payment as other user have no objection.

Regards
Mandeep sharma

I have requested for mnp of my reliance prepaid no “[protected]” to airtel with code “re236631” but still it is not ported. Airtel guy’s said that your request has been cancelled by reliance. Network of reliance is already gone, step by step incident is as follows-

1. (27/12/2017) request to airtel to port my reliance prepaid no ([protected]) in airtel.
2. Follow up with airtel customer care 15 days but not resolved.
3. (13/01/2018) again visited to airtel store then they raised a new request an provide me new airtel sim.
4. (22/010/2018) continuous follow up with airtel customer care but it is still not resolved.

So please look into this.

Without any request, why my airtel payment bank account No.[protected] has been closed from your side since one month, and I am unable to do any transaction, several time I tried to register also to open again airtel payment bank account again, but no action/initiate has been taking from your side, please look into this matter personally or either activate my account as soon as possible.

Hi,

My airtel mobile no: +91-[protected]. Total outstanding balance is rs. 1500/- but airtel company has withdrawal/theft rs. 10000/- from my credit card without any approval or without my knowledge.

This is not fair i had trust on airtel but now onwards. This is a fraud company and this is not good for who has trust on airtel.

My name is anup & my airtel mobile number is +91- [protected]
Airtel have charge me rs 35 on 21 jan 2018 at 11:42 pm for superstore service.
After talk with customer care they told me the service is active by wap & they cant refund my money as i am not eligible for refund.
I have not used my mobile for any purpose from 11pm to 1am, also my mobile internet was not active bet that time. Airtel have activate service without my consent.
If airtel does not solve it & refund me i have to transfer my number other other operator using mnp. This is not the first time airtel activate service without my consent its happen before.
If i have to file police complaint i will, as i am sick of airtel lies service.
So look in to this matter

Sir i want to help airtel payment bank is fraud with me and debited total 6500 rupis
And do not help me any type of any setisfecory answer so sir i completely with you if you can help me
Sir thisfraudd with me on 9 december2017
And no response from compey site so after i complain you if you can help me i thanks a lot to you
And please respond to me for this complain

On 21/01/2018 i have done 199 plan via airtel app.. For 28 days plan unlimited calls local std.. 1 gb -3g, 4g speed per day... But only my calling is activated.. But data network is not responding.. I need a call back and resolve my issue... 2 days are wasted of mine u will have to extend my plan for the days this plan is not working for data.. Complaint... Ridiculous service..

I have an account of airtel money with account no. [protected]. I already have another airtel payment bank account . And the account name i used is my 2 year old sister's name . She does not have any documents . Neither am i willing to continue that account . So they informed me that they can close the account and send the fund to the source bank from whuch it was received . When i told then to do so they are not replying . I sent more than 60 mails from different email id but they did not reply or ask for kyc . When they already know that i do not have documents why are they asking . Its a type of cheating and trying to engulf my money . This is a SCAM . PLEASE REFRAIN FROM USING AIRTEL .

Moreover no documents was asked while creating account . So why now? If they need kyc they should have asked then . Then my account would not have created neither my money could have been stolen by them .

It is their technique to trap clients and EARN who cannot provide documents . Neither the ### have any value of their words . Absolute ### thieves .

airtel is a scam .

Airtel — Unable to recharge airtel prepaid number from day 1
I am facing issue my Mobile Number [protected] during recharge. This number was bought has prepaid from Madhapur-HitechCity-Hyderabad (Telengana circle) from Sorrel Store. I have started facing this issue from past 15 days. I visited to nearby Sorrel Store in Chandanagar 3 times and each time sorrel Store people are dropping email to their internal team but no resolution done yet. I had already paid 559 rupees to sorrel Store for recharge. Looks Airtel started cheating their customer.I am very much frustrated with this issue.
SR raised by airtel on 13 th January -
Sr6138240

You call it a fastest network ...its daam poor its jst taking our money ...i[censored] want us to recharge den plesae make the network good so dat we dnt have any problem please its an request please please make it good in my area so dat we can study from net so kindly do it as soon as possible

I m your post paid customer having no [protected]. I have my carry forward data pending 12 gb. Since last 2 months i haven't use data. Today i'm trying to get it use but i'm not able to use it. Than i call you to customer care they told that i have already use that data. I have not use any more but still your customer care representative not check. Then i talk to senier customer representative they told that you have changed your plan so that your data got lapse.

I request you to please check and recredit my carry forward data to my account as when i have changed my plan your reprentetive told that your pending data will carry forward.

Kindly look forward in the issue and do the needful urgently.

Regards,

Twinkal jadav