Airtel Complaints & Reviews

Yesterday after recharging my airtel prepaid no. With 150 rs i got another message within 5 minutes that 35 rs have been deducted for the namkeen pack, since i was not using airtel since 5-6 mths i never activated that service. Sms provided me one no. To deactivate the service, when i called that no. The service was deactivated but 35 rs were not returned. I want my 35 rs back, i better give this money to a beggar than to these filthy corporates.

On 8 feb 2018 my at night my network gone and never returned till date. Next morning i connected to customer support and they advised me to change the sim from airtel store. Afternoon i get the message to restart my phone but again there is no network. I called up again and the customer care advised me to wait for 4 hours. Now today is 10 feb 2017 and still no network. As usual they ask 24 hours to resolve the issues. As these days everything is on mobile and i'm facing the horrible experience for being airtel customer. My banking stopped for more than 3 days as they asked me to wait for 24 hours. Being an old customer i never ever going to promote or recommend airtel connection to anyone i know.
As im calling them so many times and in return i get more and more time to wait.
After this no more airtel connection in my life.

Thank you airtel for such wonderful experience and the loss of money im facing due to you.

Dear sir,

Yesterday i recharged my airtel digital tv recharge through airtel app amount of rs.415 /- the transaction was failed but amount deducted. I tried again, again my amount rs.415/- deducted but nit recharged and refunded. I was very disappointed. See attached my account statement that amount deducted from bharat tel. Please help to refund my money immediately.

My mobile number : [protected]

My airtel digital tv customer id : [protected]

Total amount deducted rs.930/-

This refers to the subject matter, please note that for the airtel number [protected], i have recharged from airtel application through airtel bank for rs.399/- and it was not reflected to this number and i could not able to call also and messaging low account balance. There after i have called up on airtel customer numbers several times and got to know that the query will be resolved in 2days and also asked me to recharge for rs.10/- more to get updated. That also done by me but rs.10/- only got immediately updated to this number account. However till date inspite of several complaints rs.399/- was not updated to my [protected] number till date.
So now what to do about, i don't understand.
Please resolve urgently.
Thanking you
Sanjay kale
[protected]

I had an active unlimited since 1 gb was not enough i wanted to club it with another unlimited pack. To confirm that on topping up i will not losse the previous data i. E 1 gb i contacted airtel via 121 service customer care executive told me that full venefit of 1 gb and 2.5gb willl be credited, seeing this i proceeded with the recharge but now i am just getting 2.5 gb whose fault is that. I request being a bonafied person i get the full beneifit.

Since around 1 year now we are experiencing heavy network issues with airtel.in our area everyone using airtel is experiencing the same issue.in spite of number of complaints and follow-ups we are not getting any satisfactory reply. Neither there is any resolution to the issue. Phone does not work at all in the area venkatapuram and nearby in jamalapuram. Airtel claims to have best network but sorry to say that its not true and also we are experiencing very bad customer service. We have no idea by when will this get fixed. We all are now thinking on porting out which seems to be a better solution here.

Address:
Venkatapuram (Vill)
Yerrupalem (Mandal)
Khammam (Dist)
Pincode:507201
Telangana
India.

Not even getting 2g speed on this daily 1gb pack...I had put a 3g pack of 399rs for my airtel SIM..but I'm not even getting a 2g speed..this is first time airtel is cheating like this. The pack says it's for non commercial use. Does this mean that we can't even use it for 2g speed. Hardly one whatsapp message goes from my mobile .

Hi
I recently opted for portability from tata docomo to airtel. I’m using iphone 5s, when i went to local airtel distributor head office then sold me a 4g sim saying i would get 3g data on my iphone. It’s been 3days i didn’t see 3g on my phone, it shows on and off “e” and also it shows no service. Though it shows “e” never gets connected to the internet, tried couple of times reaching customer care. They answered change the sim into another phone, then i have changed the same sim into my iphone 6, but the issue was not resolved.

Hi my name is disha i am using airtel post paid connection from more than 6 months now and my credit limit is 3600 but this month before 4 days i received a message where in it says my current outstanding bill is 15200 stating your services will be stopped and today airtel has stopped my services with out any intimation if my credit limit is set to 3600 then why airtel didn't stop or notified me when i exceeded my credit limit they shoul have duped my services their only

I can not afford to pay such height bill of 15000rs
Airtel are providing phytic services ever month charging higher bill then plan and this month it's just too much
This is mental harresment and today because of barred services i was not able to do my job properly
Airtel is making me mentally sick
Please help me with this issue i am really u able to understand why airtel didn't stopped my services when i exceeded my credit limit
Airtel number is[protected]
I want to port this number as soon as possible

Worst customer support
I hold an airtel number, which converted from postpaid to prepaid on 30th jan 2018and thereafter, i am not able to make any recharge, hence no outgoing and no internet.
Its been 10 days now. I have tried all possible options but of no use.
The airtel gallery guys are good for nothing, they do not know anything about their daily work.
I contacted customer care on 121 and 198. After big argument with junior executives, i then spoke to some seniors like ankit pandey and shrikant nepali.
They all gave me false commitment of 48hrs thrice (48 * 3 = 6 days).
Then as a last resort, i emailed to nodalofficer. [protected]@in. Airtel.com.
From there again three different people spoke to me (Ashwini k, macherla akhila, akhil shaganti) and all are still giving me false commitment of another 48hrs.
I am really very frustrated with this behaviour. I cannot make any outgoing calls nor use internet. It is affecting my business.

My one question to airtel - does it take 10+ days to resolve one issue? Is your technical team so weak? Do you have any sla for service request?

Also, i checked on consumer forum websites and many customers who converted post to prepaid got this issue, and still airtel has no answer to this.

Really worst service by such a old company.

Request ref no: conrc[protected]

Sir, i can’t have access to my airtel prepaid mobile number. Perhaps it is deactivated as it was not in use for sometime.

Now i am facing problem because it shows that this number do not exists.

I want my number to be reactivated as soon as possible. Kindly help me to get out of it. My airtel prepaid mobile number is [protected].

I will regularise the connection.

I applied for a connection on 2nd dec and paid rs 500. The airtel dealer first said that it'll take rs500 to install connection, then a month later, he said that since it's fiber cable, total rs1000 will be installation charges. So i made the second transaction of rs 500 on 18 jan.

I have since sent them my bank statements and transaction ids. But still they were saying that it's invalid.
Also, they are asking me to go to my bank ask for charge back. Indian banks don't provide chargeback.

Why take money before providing connection?

I deposited money in my airtel wallet (Airtel payment bank)
Unfortunately i forgot all my credentials (Username, password)
And i forgot mpin. It's been one week i'm facing this issue.

But the customer care service members are not responding to my questions.

I gave the credentials which i gave while taking my sim and they are saying that the credentials are wrong.

I even confirmed it with airtel office members.

And in my airtel app also i can see my name.

Don't know what is the issue.

Please do needful

Thank you.

Email: sumana. [protected]@gmail.com

Please close my no. The reason for this is that i am not satisfied with the service provided to me from the time i migrated from prepaid to post paid. Even when i tried to convert it back into prepaid. I went to showroom at shopian. They told me to go sgr. Sonwar. The persons at sonwar sent me to rajbagh showroom. Rajbagh showroom asked me to go gogjibag showroom. Thus my week was wasted. Then i tried to close my connection but i was assured to get all the benifits. But after one month same bill same amount. This time i am asked to wait for one more month. Keeping in view all this once again request u to close my connection

Surrender of wifi connection no. [protected]

Dear sir,

This is to inform you, that i would like to surrender my post-paid wifi connection as i am suffering a lot connectivity issues.

Therefore, its my earnest request to you please do the needful as earliest. The details of my connection are as follows:
Name : ganesh chandra dimri ([protected])

I have been facing online recharge issue from april-2017, every time they takes complaints and says it will get resolved with in 48hrs, but they never resolved my recharge issue. When ever i recharge amount get deducting and after 7 to 10 day getting back. Airtel is one of waste service provider, in my native place we gets only airtel signal so i am baring with this.

Hi team,

Kindly refund the deducted amount of 366 inr at the earliest. By mistakenly recharged this. We are not your customer. We want to recharge dish tv but unfortunately type mobile no and recharged amount of rs 366/-.
Request you to please refund this amount on below account no: [protected] hdfc
Ifsc code: hdfc0000007 name - trupti p salunkhe mobile no - [protected]


On 9th february 2018 - pos xxxxxxxxxxxxxxxx bharti airtel li pos debit - 366

Regards
Trupti p salunkhe

I have submitted requests for prepaid to postpaid transfer twice and have been charged twice, but till now the transfer is not completed.
The sim which i am trying to migrate to postpaid, is not on my name, but the sim is with me for past 6 years. The airtel office said that if i give them my aadhaar card copy, my company id proof they can migrate the sim in my name and then change that to postpaid and charged rs.400 for the process, but its been more than 6 months and nothing has happened till now, neither the sim is on my name and neither the sim has been migrated to postpaid.

Please help.

Dear sir,

I was post-paid user of airtel but due to network issue i switch the number in vodaphone. I have pending bill of rs 499+gst. I had word with nodle office share by contat center team. He had promisesd 50% discount on bill amount. I am ready to pay rest amount. But they do not proceed the discount. I have redceived serval call for payment i informed same to them they told me they get back but no one turned up. Today i received the call from legal department nd mr deeepak joshi warned me to pay 700 rs. Reueted kindly help to resolve this i m still ready to pay 50%of amount. Its failuire from airtel they unable to resolve my issue.

Hi, my airtel app shows me new offer of 199 plan. But i am unable to activate that plan with my main balance. I hve balance of rs217. I called customer service for help but they told me to recharge for rs 199 and cant be activated with mobile balance.in fact they have told me to use it via calling. Why should i spend money in calling when there are lots o[censored]nlimited calling plans with data are available.. How ridiculous this suggetion is.. Why should i spend money from my main account via calling at 30ps/min..
Airtel is not now customer friendly.
I think it's better to change service... I am totally upset..