Claimed

Airtel Complaints & Reviews

2.1
Updated: Apr 22, 2026
Complaints 54798
Resolved
21980
Unresolved
32818
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 951

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Prabuddh Saxena
from Delhi, Delhi
Jan 13, 2018
Report
Copy

I recently deposited an amount of rs 309 in my airtel wallet. Now when i try to do any transactions from it a notice appears and says "debit for this account is not allowed".
Cc from airtel what does it mean. Quite frankly i care less about what it means. I want you people to kindly solve my problem because i got other things to do too, i have stuck here my data plans are about to end. Please solve this problem as soon as possible.
Airtel customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    Nikhil nagrani
    from Mundi, Madhya Pradesh
    Jan 13, 2018
    Report
    Copy

    Address: Bhopal, Madhya Pradesh

    Claim no - 2751904
    This company states me with saying that ur claim is rejected because my phone is having a vibration inbuilt in it and we don't cover anything if phone is slipped due to vibration i mean this company is fraud and will be soon taking a legal action because there employees don't no even a single thing what insurance means... I asked them give me the definition of insurance they are unable too and they r not giving anything in writing the only mail they have given is negligence... I mean grow up airtel that's y jio is much better than you because they only promises what they can able too do... I state this company is fraud nd will be surely meeting them in court...
    'they said me saying in last that insurance means 3 rd party interference i mean first nd than talk nd come... I want a rply..
    Airtel customer support has been notified about the posted complaint.
    Jan 13, 2018
    Updated by Nikhil nagrani
    I means that's not the 3rd party insurance that some one called me up nd I was unable to. Pick it up which in lead to slip ofy phone... Pls provide me with the logical. Reason it will be very useful
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      Mrityunjay Sanwalot
      from Batala, Punjab
      Jan 13, 2018
      Report
      Copy

      I am unable to send money through airtel money

      Address: Jaipur, Rajasthan, 302017

      I have added 20000 rs in airtel money to send money to friend for need.

      But when i tried transfering it shows debit is not allowed fro this account.

      What does it mean. I have tried multiple times. Even i have submited adhaar number thorugh app. Please resolve the issue or return my money. I will not be using airtel money. Paytm is better.

      Don't get fool guys. My registered mobile number is [protected]...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      Anilkt
      from Vadodara, Gujarat
      Jan 13, 2018
      Report
      Copy

      Address: Vadodara, Gujarat, 390013
      Website: www.airtel.in

      Dear sir,

      I am used of airtel sim post paid since four years of my mobile number. Vas service not being applied by me but getting message. Immediately asking to customer to stop but charges being asking for that vas charges of rs 125 and 75 another vas charges.

      Kindly ask the service provider why activating dnd without any information or which individual demand.

      Kindly confirm why i should pay for which vas nether i have used nor i have applied. Every day getting message to pay immediately.

      Ak tiwari
      [protected]
      Airtel customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        shravan pishike
        from Hyderabad, Telangana
        Jan 13, 2018
        Resolved
        Report
        Copy
        Resolved

        Address: Bangalore, Karnataka, 560103

        There's some issue with my airtel sim card. I wasn't getting any signals. So i went to an airtel store near my office to get a new sim. They issued a new sim and said that within 4 hours services will get activated. But it has been more than 24 hours still i'm not getting any signals. I did not expect this kind of service from india's largest mobile network. Details as below:

        Phone number: [protected]
        Alternate number: [protected]
        New sim card issued address: airtel office, kiadb export promotion industry area, itpl road, white field-560066
        If the issue is not resolved at the earliest, i would switch to a another network.
        Jan 13, 2018
        Complaint marked as Resolved 
        the issue has been resolved
        Airtel customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          Vaseem Salman
          from Pune, Maharashtra
          Jan 12, 2018
          Mar 3, 2025
          This thread was updated on Mar 3, 2025
          Report
          Copy

          Address: Raigad, Maharashtra, 410208

          Hi, airtel india i have recently ported my number from tata docomo to airtel expecting a better service @ airtel. But to my utter disbelief airtel service is pathetic, even after successfully porting my number to airtel, its been almost 48 hrs. I am not able to recharge my prepaid number, no frc, top up nothing works, always there is a message recharge failed, have tried with paytm, freecharge, bank and with airtel.in, still not successful, customer care team is also not providing any resolution nor the airtel store people, its frustating to be with airtel. My number is [protected]. Please fix it asap
          Airtel customer support has been notified about the posted complaint.
          Hi, airtel india i have recently ported my number from Vodafone to airtel expecting a better service @ airtel. But to my utter disbelief airtel service is pathetic, even after successfully porting my number to airtel, its been almost 48 hrs. I am not able to recharge my prepaid number, nothing works, always there is a message recharge failed, have tried with paytm, freecharge, still not successful, unable to connect with customer care, due to validity expired.customer care, its frustating to be with airtel.
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Ashish6280
            from Bengaluru, Karnataka
            Jan 12, 2018
            Report
            Copy

            Since my data plan got exhausted, i have taken booster pack, to my surprise its getting auto renewed every month without notifying.

            I trust on airtel before this hence i was not checking the bill every month... But its a clear breach...

            I have not expected this from airtel and when i called customer care, they said that it will not be reverted back..

            What does a booster means? It is supposed to be an additional data recharge which should go off automatically next month...
            Airtel customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Ravinder Maan
              from Delhi, Delhi
              Jan 12, 2018
              Report
              Copy

              Address: Jhajjar, Haryana, 124507

              Sir,
              My mobile no above mentioned is ported out from mtnl dolphin prepaid to airtel haryana circle but mobile no [protected] is still non operative and not working inspite of various reminders mail and calls to airtel haryana circle complaint numbers and mail to nodal officer haryana and appellate authority but nothing has been done so far. By this airtel communication is loosing it's creditibility.
              Waiting for prompt action.
              Ravinder singh maan
              Alternate no [protected]
              Airtel customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                Darwin George
                Jan 12, 2018
                Report
                Copy

                Address: Ernakulam, Kerala, 682010

                Sir/ma’am,

                I was an airtel consumer since last 10-11 years, and i was using [protected] (Prepaid) since 6 years. And used to carry it while i go abroad, lasts november 2017 i have received a sms and as per sms i recharged the above mentioned number, immediately after couple of days phone stared to show “sim card registration failed”

                So very next month i came back to india and i approached one of the airtel outlet (Thoppumpady, kochi, kerala), and explained to the customer care executive about the rough experience that i have gone through. But unfortunately the executive’s response wasn’t a pleasing one. Even i was ready to go for a postpaid connection.

                Because of that bitter experience, i went directly to vodafone i applied for a postpaid connection, they gave me the number which similar to my old number, hence my family members also switched in to vodafone.

                As a last attempt i am writing this email, if there is any chance to gain my old airtel number [protected].

                Hoping for the best action from you
                Airtel customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  mayur kulye
                  from Mumbai, Maharashtra
                  Jan 12, 2018
                  Report
                  Copy

                  Address: Thane, Maharashtra, 400604

                  Dear team,

                  Hi i am mayur kulye, recently i have did a recharge transaction through debit card. But due user interface i have entered wrong no during the transaction.

                  Kindly reverse the same in correct mobile no.
                  I have already message the same information to “59109” but i got respond “no keyword found”

                  Now please do the same on urgent basis…. Details are as below….

                  Date - 12/01/2018

                  Correct mobile number-[[protected]]

                  Wrong mobile number-[[protected]]

                  Amount -399
                  Airtel customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    B
                    bobby.jesu
                    from Mangalore, Karnataka
                    Jan 12, 2018
                    Report
                    Copy

                    I have lost my postpaid sim and have blocked the calls even 2months back. My sim belongs to odisha and in karnataka when ever i am going to any of outlet they suggest me to go another retail. I belived airtel ll give best service and now i am paying the monthly charges. Could any on say i work in banglore and for getting mu sim back i have to my home town back to odisha... Please help else i have to look for some other serious options. My lost no. [protected]. Contact me on mail
                    Mr. [protected]@yahoo.com
                    Airtel customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      mahendra singh ajay
                      from Dhaulpur, Rajasthan
                      Jan 12, 2018
                      Report
                      Copy

                      Address: Kota, Rajasthan

                      Dear sir
                      I have a mobile of samsung company. Model no is galaxy a9 pro. Which cost at purchasing time is 29900/-. I am customer of airtel. Airtel launch scheme for mobile protection. I taken this facility 79/- per month from airtel for mobile protection. One day my mobile damaged in court dated-9/01/2018. I claimed mobile on airtel. But after 3 days airtel told mee your claim closed due to improper handling. If i proper handling of phone than how can damaged phone.
                      Its fraud with mee by airtel company and they misguide mee.
                      Sir, i request to you please justify this issue and give me justice.
                      Airtel customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sujal25
                        from Pune, Maharashtra
                        Jan 12, 2018
                        Report
                        Copy

                        Address: South Goa, Goa, 403709
                        Website: My airtel app

                        Payment failed: your recent transaction for airtel mobile number: [protected], amount - rs. 399.0 and txn id 149487 has failed. Please click on the below link to try again. https://pay.airtel.in/red/r/3cade014s

                        Recharge was done through my airtel app on 5th january 2018. Money debited 399. From union bank of india ac. But yet ita not been refunded.
                        Airtel customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Ankit kumar121
                          from Jamshedpur, Jharkhand
                          Jan 12, 2018
                          Report
                          Copy

                          Sir i want to complain against airtel company who continuously cheat to customer. I have recharged with 448 with airtel payment bank. But recharge is not done and this amount is transfered to airtel wallet. When i want to use wallet then it show your account is not allowed for debit. I complain at 400 number but problem is not resolved due to d. O. B in airtel payment bank not match with adhar d. O. B.
                          Airtel customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            Z
                            Zeba Sultan
                            from Mumbai, Maharashtra
                            Jan 12, 2018
                            Report
                            Copy

                            Address: Mumbai City, Maharashtra, 400070

                            I have been raising complaints to airtel since i am unable to use 4 g and there is no service in my current location.

                            I got tired and i tried to port my number multiple times to another service provider.
                            Every single time i tried doing that, airtel kept giving me consolation that they will work on the issue. It has been a month and a half and the issue has not yet resolved.

                            Yet they are asking me to make a payment for 2 months to port my number to another service provider. My airtel account is reflecting the amount of data that is unused.

                            Not just that i have suffered heavy loss in business because my customers were unable to contact me.

                            I want airtel to wave off my bill and i want to port my number to another service provider. Also, i want a compensation for constant harassment, mental torture and the losses i incurred because of their lax attitude.
                            Airtel customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Rajanbatra92
                              from Bardoli, Gujarat
                              Jan 12, 2018
                              Report
                              Copy

                              Address: Gandhinagar, Gujarat, 382421

                              I am not able to recharge my mobile
                              Airtel prepaid mobile [protected] from last many days, every time i am getting same error i. E. Transaction failed. Itried to recharge through many ways i. E. My airtel app, airtle website, 3rd party websites etc.

                              I have also contacted customer care many a time but not getting any satisfactory reply or solution which is very frustrating and unprofessional.

                              Please help asap otherwise i would like my number to be ported out please.

                              Thanks
                              Airtel customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sudarshan Majumdar
                                from Chennai, Tamil Nadu
                                Jan 12, 2018
                                Report
                                Copy

                                Address: Kolkata, West Bengal, 700153
                                Website: www.airtel.in

                                I have converted my airtel number ([protected]) from postpaid to prepaid today. When i try to recharge error msg appears 'please enter a valid airtel number'.

                                I checked with the customer care as well, they said that the number is active and functional. I can receive calls but not able to make any outgoing calls because of insufficient balance. I tried to log a complaint at airtel office, but they are saying it may take more than 1 week to resolve this issue. I have been using the same number as postpaid for years. This is a very poor service from such a reputed brand. Just frustrated with airtel service. Its better to shift jio compare to airtel. Airtel don't even care their customer. I
                                Airtel customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Swetha Pradeep
                                  from Thiruvananthapuram, Kerala
                                  Jan 12, 2018
                                  Report
                                  Copy

                                  Address: 600048

                                  Myself pradeep k v, i am not able to speak my customer care executive from my airtel prepaid no. I am old customer of airtel. I was facing the same problm for a long time. Still am facing. If i call to customer care from othr no. They tell to send a message to 121. I tried it so many times. Nothing worked out. I dont know what kind of service airtel is providing. Can u pls help me out.
                                  Airtel customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    V
                                    Vasant050282
                                    from Mumbai, Maharashtra
                                    Jan 12, 2018
                                    Report
                                    Copy

                                    Hi

                                    This is regard to airtel connectivity - net cable wiring needed — opposite to artemis hospital, sec 51, gurgaon, haryana 122001

                                    I am residing in this sector - 52 from last one and half year and i have been contacted more than 3 times to customer care for broad band connection but they are saying - no setup present (Airtel net cable wiring not present) so it can't be done. This sector is fully developed now - so many new houses built up - many people are residing now. More than 15 to 20 house owner wants to take airtel broad band connection.

                                    So i request you to setup net wire connectivity asap. So that people of this sector - 52 can take airtel broadband connection.

                                    Please adhere this request asap.

                                    Thanks
                                    Vasant kumar
                                    Airtel customer support has been notified about the posted complaint.
                                    Jan 12, 2018
                                    Updated by Vasant050282
                                    I mean to say in subject line - Airtel Broadband Connectivity needed in Sector 52 - Opposite to Artemis Hospital, Sec 51, Gurgaon, Haryana 122001
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      Purba banerjee
                                      from Ranaghat, West Bengal
                                      Jan 12, 2018
                                      Report
                                      Copy

                                      Address: 741201

                                      I had broken my postpaid airtel sim before 1 year. I suddenly notice that someone using my ph no. I request u to block the sim. It may causes harm. So i am request u. My number was [protected]. Please block this sim card. It is spam. Please fix it as soon as possible. I am not using the sim since 1 year. I have called in this number today from my another number. Still it is active.
                                      Airtel customer support has been notified about the posted complaint.
                                      I received a massage that Airtel spacial offer of RS 98 =10gb(2gb+8gb).But I received only one GB on 10/01/2018.So kindly do for helpful.
                                      Send special offer message n gives half of it. Im fed up paying so much money. App shows 99 recharge for 28 days but validity comes for 5 days only ... app show n sends message of 399 validity 80 days but the reality is only 28 days. Custoner service never helps n disconnects call
                                      I can't send any text messages from my airtel number [protected].. I'm using these sim from only 2 months.. I can't send messages even if there is balance in my account.. Help me to solve my problem
                                      Tumhari maa ki choot madarchod ghante ka best network h bsdk phn to lgta nhi h awj to ati nhi h kbhi maa chuda rhe ho apni sale aukat na ho to boloa mt kro logo ko chutia bna rhe ho bs
                                      I have ported to Airtel from aircel . I am getting network problem . I have to try 6 to 10 times to connect a single call .

                                      Please resolve it ..
                                      I need Hand set Service For My phone It Had been screen Damaged. Kindly look out this Issues My Airtel Number Is [protected].
                                      Please remove miniplex channel its number is 192 from my service
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      7 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit