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Airtel Complaints & Reviews

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Updated: Feb 27, 2026
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A
Amit_chahar
from Mumbai, Maharashtra
Jan 4, 2018
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Address: Thane, Maharashtra, 400604

I have port my number from Vodafone to airtel. But in airtel network not able to connect other networks even airtel itself. Every time given message server lines are busy.
I am not getting service then why should I pay bills to airtel.
Many times I have complain but no solution.airtel team not able to response also. Very bad service provide by airtel, this is not happening with my number even I have seen many person in my with same problem
Airtel customer support has been notified about the posted complaint.
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    A
    airtel.com
    from Lucknow, Uttar Pradesh
    Jan 4, 2018
    Resolved
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    Resolved

    Address: Gorakhpur, Uttar Pradesh, No
    Website: NO

    No-[protected] ish number ko 26/11/2017 ko 12144 pa coll karke jankarimacch system se hendset aur old sim numbers macch kiye Jane par recreation request forward Kiya gaya unako jo sim chahiye Tha wahi sim Diya thaa HL3 SIM NO[protected]U yahi number manga gaya Tha iske liy [protected]@in.airtel.com, appellate.[protected]@in.airtel.com mail send Kiya hai store distbuter se samprk Kya hai waha se nahi update kar or activated ka process nahi hai contact no.[protected], [protected] please help mi screenshot shot bhej raha hoo email [protected]@gmail.com thank you
    Jan 7, 2018
    Complaint marked as Resolved 
    Please response mi
    Airtel customer support has been notified about the posted complaint.
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      D
      Dinesh Bariar
      from Noida, Uttar Pradesh
      Jan 4, 2018
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      Address: 201301

      I have received complaints from my relatives and today from my daughter that the calls made to me got connected to someone else and they find it embrassing. So far, my memory is concerned, I have never opted for call forwarding.

      Hence, you, please, stop the call forwarding facility to my number [protected], till you are advised of the same.
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        A
        Astha_Pareek
        from Gurgaon, Haryana
        Jan 4, 2018
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        I have shifted from mumbai to banglore. I already had airtel postpaid number since past 5 years. I have raised a request for circle change from mumbai to karnatka on 13th dec 2017. But instead of circle change airtel has deactivated my number from all the services on 19th december 2017 without any notification. Since that day i am calling customer care again and again, dropping emails, visiting airtel stores but no one. Is helping. This is really very ridiculous as i cant do any online transaction or anything as it was my registered number since past 5 years. Also yesterday airtel guy gave me new sim raised request for the activation but still its not working and you guys are again not responding. I had paid advance payment as well. Also it cost me lots of money as i was unable to do any online payment on my due dates. My complaint number is [protected].
        Airtel customer support has been notified about the posted complaint.
        Jan 04, 2018
        Junaid Meer's response
        They cheat me

        Issue realted to offer 148 3gb
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          R
          rajmanoharmanu
          from Hubli, Karnataka
          Jan 4, 2018
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          Address: 560064

          My mobile number is [protected] (Airtel mobile).
          Complaint - as my remaining days combo plan (Rs.448 plan for 70 days validity) was 47 days on 03/01/2018, was trying to recharge the same plan to other number on same date, by mistake it was recharged to my number itself only because of the airtel money app. The 47 days validity was vanished and it continued to 70 days from 03/01/2018 (Recharge date). Immediately i called after the recharge has been done, for request of any refund or transferable process to other mobile number which i tried to do the recharge. As the airtel customer person said it is not possible for such refund or transfer. Kindly resolve the issue.
          Airtel customer support has been notified about the posted complaint.
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            S
            senshiv
            Jan 4, 2018
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            I have been charged for Internet usage for 10 days without any notice and now the bill is 6593 which is so much amount which I cant pay as I am not using any service except Rs 149 Basic plan and 149 roaming charges

            Mailed to airtel customer care but no reply.

            If this is the case I need to discontinue all my services with Airtel.
            Airtel customer support has been notified about the posted complaint.
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              A
              avinash8485
              from Meerut, Uttar Pradesh
              Jan 4, 2018
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              Address: Aligarh, Uttar Pradesh, 202001

              Hello,
              This is to inform you that on 27/11/2017 your executive have misguided me and changed my bill plan, but on the same day i vomplaint to custermer care about all this and they said the issue will be resolved in 48 hours but i did not get any call and then i called once back then also they repeated the same thing that issue will be resolved by 9th of december, but no call i recd. From your side and after waiting long time i called on 18/12/2017 then your kaushik assured me that issue will be resolved and again he changed (My plan in my family 399) but today when i recd. My bill of 1132 rs. Then i called custmer care then they are saying you have to pay the bill... Why should i pay, when i was misguided by your executive.

              Now the airtel executive not responding its more than one month.. Please do the needful asap.

              Regards
              Avinash kumar
              [protected].
              Airtel customer support has been notified about the posted complaint.
              Offer rs 148 gives 3gb data but i recive 600mb
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                S
                Shramila
                from Delhi, Delhi
                Jan 4, 2018
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                Address: 110070
                Website: Airtel

                Hi, i asked for broadband and i got hotspot from mr. Dhiraj fron khanpur dealership centre. He sold the hotspot for 4000 approx and never started the connection saying verification failed. I asked him to return money or provide connection and he said there was no transaction of money. He took paytm payment in his airtel company number he said, cheque he refused so that the payment is instant and connection can be established next day. I denied cash payment due to recent demonitisation when i requested broadband nov 2016. Please help.
                All i get is customer service agent returning my calls but no resolution as promised. One manager also spoke to me but he ended up selling broadband and did nothing to resolve hot spot issue
                Are you delaying until the issue is too old and you will ask me to get lost then..?
                Regards
                [protected], aps
                Airtel customer support has been notified about the posted complaint.
                Credit Card Charged for the amount. Payment Wallet locked thereafter ceiling all debit transaction for over 4 months. Harassment with no proper response and continuous demand of private documents.
                Closed all cases without any information
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                  P
                  Prashant Deshwal
                  from Pune, Maharashtra
                  Jan 4, 2018
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                  Address: Mumbai City, Maharashtra

                  I have been calling customer care since 1 month about the network issue in my area in jogeshwari east near railway station ismail yusuf college boys hostel. The response is pathetic. My whole family use airtel but the response that i have been given last one month is forcing me to go to vodafone or jio. Really company is on the verge of closure i guess. Everytime telling the same story and closing down the complaint ticket by themselves without even knowing whether they are resolved or not.in name of transferring ur call to seniors they will have u waiting like a # and den cut the call. Giving same answers like bots everytime u call them and no response. I have myself called 10 times last 2 months and response is same that we cant tell u the exact tim but we are working on tower. I am like are you mad since 2 months u r giving the same reason. Pathetic airtel i will recommend every1 to not to use airtel and myself will file the complaint in consumer forum after waiting for two months. Will port out all my connection.
                  Airtel customer support has been notified about the posted complaint.
                  I had reacharged my no 148 rs which shows 3gb but i recive 600 mb
                  Sir,
                  I have done a 4g recharge plan on my airtel mob no.[protected] but instead i am not even getting 2g speed.The network strength goes up and down and even sometimes the network goes blank as if there were no sim in my 4g handset lava A71.
                  Kindly resolve the issue at the earliest.
                  Thanks
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                    P
                    Pratikjain489
                    from Bengaluru, Karnataka
                    Jan 4, 2018
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                    Address: Bangalore, Karnataka, 560053

                    The internet is not working at our residence premise (Number[protected] for over 3 months now. The first complain given was on 3rd of november and the issue is not solved yet.
                    They make false commitments of solving the issue within 24 hours every time we call them, which is still not solved yet. Also, their technicians do not visit the premise even when promised that their technician will be visiting. It has happened 6-7 times that their technicians have not visited after making a commitment.
                    We would have nearly called them 20-30 times to escalate the issue and solve it. But, they do not take any action towards the same.
                    Also, they sometimes blame it on the customer that there is an internal wiring issue and sometimes on themselves that there is a problem with their wires. It's nearly been 3months since the internet is not working and still they are not doing anything to solve the issue.
                    Airtel customer support has been notified about the posted complaint.
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                      S
                      Siva999999
                      from Coimbatore, Tamil Nadu
                      Jan 4, 2018
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                      Address: Hyderabad, Andhra Pradesh, 500081

                      Myself sivaramakrishna. I am using airtel postpaid ([protected]) since 1year. My bill plan is 349 (Unlimited calls+300sms+3gb data). I got added 540mb data from last month but i got a bill 787.05. Last month also same complaint. And one more issue about network i raise a complaint in december 2016 about network issue in hyderabad. Since i didn't rectified. What is this. It is very worst i have seen. And also suddenly call dropping issues. Please resolve my problem
                      Airtel customer support has been notified about the posted complaint.
                      Jan 25, 2018
                      Updated by Siva999999
                      Again this month also same issue in generating bill it's worst service provide by Airtel. Now again bill is Rs. 630. Sir please consider my complaint as serious issue and ressolve as soon as possible. Thank you.
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                        S
                        Santosh Kondeti
                        from Mumbai, Maharashtra
                        Jan 4, 2018
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                        From 30-40 days i am hardly able to make any calls. Every time i try calling, i am hearing a lady saying all lines are busy in all languages. I try calling at least 7-8 times and if i am lucky then my call will get connected. On a daily basis, i am spending at least 30 mins trying connecting itself.
                        From 4 days i stopped using normal calls and was only using whatsapp calls. Thanks to whatsapp,

                        My connection is from mumbai area. This is happening in all the areas, i tried in other states also but the same situation.

                        This is so frustrating! This is very bad customer experience by airtel

                        I have been using airtel for 7 years now. Now i am planning to port because i am seriously disappointed by them.
                        Airtel customer support has been notified about the posted complaint.
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                          D
                          D k sharma29
                          from Delhi, Delhi
                          Jan 4, 2018
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                          Unauthorized deductions have been made towards my mobile no xxxxxx3420 despite despite my scheme of free calls my balance has been reduced from 59.20 to 42.30
                          Similarly rs 89.17 has been reduced to about 17.21 paise despite no calls been made in phone no xxxxxx6724 in the name of my wife.

                          Air-tel is synonymous with cheating when i opted and charged my phone no xxxxxxx420 with plan of rs399/-on 13/8/17 my data plans were not activated even for one month despite payment made by me around 13th aug 2017 and various lame excuses were made and finally i was able to get data activated only in september 2017 and period
                          Of no service was not extended to my recharge deadline. And deducting money for every call i make from my phone despite being enrolled in scheme for free calls.

                          Despite my lodging complaints and entitled to free calls they are going on deducting money from my account and deducting money for calls made at even toll freenumbers
                          Airtel customer support has been notified about the posted complaint.
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                            H
                            himaxi prajapati
                            from Surat, Gujarat
                            Jan 4, 2018
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                            Airtel compny add extra internet charges since june-july2017. And i have used all free data as they show in my airtel app. Even till date this app show me 27gb free data. But when i use this data this fraud company charge me. These happen all these month. All time i have to complain in this and ask for waver. That is bull # to spend time for this every month. And they do same for also my other cards too.
                            Airtel customer support has been notified about the posted complaint.
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                              R
                              Rajesh Siroriya
                              from Ahmedabad, Gujarat
                              Jan 4, 2018
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                              Maine 2 january 2108 ko airtel.in se 2gb 3/4g data ke liye recharge kiya lekin data nahi mila. 198 par bat hui to kaha ki ye international roaming plan hai jo activated hua hai. Parantu waha ye nahi likha hai ki ye international roaming plan hai aur kaha ki offer check karen fir recharge karen.
                              Maine refund ki demand ki to mana kar diye
                              Red. No. Is
                              Cbnrd [protected]
                              Airtel customer support has been notified about the posted complaint.
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                                R
                                RISHABH GOLD JEWELS
                                from Bengaluru, Karnataka
                                Jan 4, 2018
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                                Address: 560002

                                We have ported out from airtel to vodafone on 17.10.2017 and there was an excess payment refundable to us for the following numbers

                                Mobile number [protected] for refund of rs.7022.76
                                Mobile number [protected] for refund of rs.3199.88
                                Mobile number [protected] for refund of rs.2462.97

                                We have made repeated reminders through mail as well as 121 call but inspite of about 3 months over we have neither received any cheque nor neft payment in our account. We have repeatedly submitted the bank details/ cheque copy but we are not getting any response from airtel.
                                Airtel customer support has been notified about the posted complaint.
                                Jan 04, 2018
                                Updated by RISHABH GOLD JEWELS
                                RECEIVED A CALL FROM [protected] AT 11:26AM. THE EXECUTIVE WAS TELLING THAT THE AMOUNT CANNOT BE REFUNDED THROUGH NEFT OR CHEQUE. THEY CAN ONLY REFUND THROUGH DEBIT OR CREDIT CARD. WE INFORMED THAT THE NUMBERS WERE REGISTERED IN COMPANY NAME RISHABH GOLD JEWELS INDIA PRIVATE LIMITED AND WE WILL BE HAPPY IF YOU REFUND THE SAME BY CHEQUE BUT THEY SIMPLY DISCONNECTED THE CALL STATING THAT ONLY CARD PAYMENT IS POSSIBLE. THIS IS JUST HOPELESS AND USELESS AND MAKING EXCUSES FOR NOT REFUNDING.
                                Jan 04, 2018
                                Updated by RISHABH GOLD JEWELS
                                AS THE CONNECTION WAS IN THE NAME OF COMPANY, AND THERE IS NO CREDIT AND DEBIT CARD IN COMPANY NAME, THEY NEED TO REFUND IN SIMILAR WAY WHICH AIRTEL HAS REFUNDED Rs.6502.91 FOR OTHER NUMBER IN OUR BANK ACCOUNT ON 14.12.2017. I ASKED THEM TO SEND A WRITTEN MAIL BUT THEY ARE NOT READY TO SEND THE MAIL AS WELL
                                Jan 04, 2018
                                Updated by RISHABH GOLD JEWELS
                                Be aware consumers. There is something wrong in this site or it has been hacked. The hackers have received all my details and they called us and duped us for Rs.25000 by misleading and fraudlent transaction. stay alert and don't disclose your identity and specially card numbers, CVV and OTP
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                                  A
                                  Arun.vicky
                                  from Ernakulam, Kerala
                                  Jan 4, 2018
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                                  Hi!
                                  This is arun ([protected]).. I’m using airtel for past few years. I was happy with your service. But for the past few days i aint happy, because one of my colleague is tracking my call log through someone they know from airtel. He is also recording my calls in recent days. This affects my personal life badly. Being your customer i would like to have some privacy. I hope you assure me that. Kindly raise a complaint and do the needful asap.
                                  Contact no - [protected]
                                  K. Chinnadurai
                                  Contact person - arun
                                  Airtel customer support has been notified about the posted complaint.
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                                    T
                                    theowlbaba
                                    Jan 4, 2018
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                                    I am a prepaid user of airtel and travelled to usa last week but unable to make / receive call here. Please let me know asap what's going wrong. My number is [protected].

                                    I have communicated to airtel via email, twitter, facebook etc but they are not trying to fix the issue. Looks like they don't care about their customer.

                                    Please assist me as i am unable to call here.
                                    Airtel customer support has been notified about the posted complaint.
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                                      J
                                      Jitendra. R
                                      from Chennai, Tamil Nadu
                                      Jan 4, 2018
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                                      Dear sir/madam,

                                      I am writing this post requesting to you please reset mpin and send me, as my airtel payment account has been blocked. I even don't remember the setting up the mpin. I even tried calling up customer care (400) but even then i had to enter mpin again which could not resolve the problem and it was an automated call which was useless.

                                      I have sent a mail at [protected]@airtelbank.com 8 days before posting it here but there is no damn response yet. This is such an irresponsible behaviour towards your customer.
                                      For any clarification or further details to follow up the issue, get back to me on this number-[protected].
                                      I hope at least you to get back to me as soon as possible and resolve this issue.

                                      Thank you,

                                      Jitendra,
                                      [protected].
                                      Airtel customer support has been notified about the posted complaint.
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                                        H
                                        hemchand jaiswar
                                        from Mumbai, Maharashtra
                                        Jan 4, 2018
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                                        Address: Thane, Maharashtra, 421001
                                        Website: Airtel. In

                                        Dear sir
                                        I hemchand jaiswar facing a issue with my number airtel [protected]. They deactivated service of my number. They are telling me, someone complain to dnd department stating that from [protected] he is getting a marketing call from bharti axa life insurance company in 17dec. But i didn't called to anyone from my personal number [protected] and i am not working in bharti axa. Nodal officer sent a mail to me (We are deactivating all numbers registered on my aadhar card). So it is wrong, it is against the law. According to trai any call going on dnd number for any commercial purposes. Service provider has a rights to deactivate that number call was happen for any commercial purposes.. This is personal number from last 6 years and stay as a bachelor in thane.
                                        I hope you will understand my problem.
                                        I need help. Please do the needful favour.
                                        Airtel customer support has been notified about the posted complaint.
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