Airtel Complaints & Reviews

Hi,
In spite of server mail follow with airtel, still they are relucatant to update my Security deposit amount held with them on my GSM # [protected].

Reference to my complaint no: [protected] lodged on 29th May 2022 it is to inform that the Net is not working since that date. On calling customer care IVR message says "will be resolved in 48 hours" for the last 4 days. This is in reference to Broadband ID:[protected]_dsl. It is unfortunate that we are not updated on the progress if at all.

I have a mobile [protected] in Washinton DC, USA area. Once every two weeks, used to turn the phone on, and make a call/receive messages from India. But Since April 2022, I don't see any messages. I can't do any bank transaction as I can't receive OTP using the air-tel messaging service.

I need to closed my broadband connection in my office due to office shifting. I had already call on customer care number and sent a mail on support id 4 to 5 times as per telephonic conversation. But their are always give same answer that our support team will contact you within 2 hours. Today is the 6 day completed but not a single person will contact me for closed my request.
Here I can share my broadband connection details:
connection Id: [protected]
Connection Person Name: Dhaval Dilsukhbhai Padiya
Address: A-709, safal pegasus, 100 ft road, prahladnagar, Ahmedabad - 380015
Mobile No: [protected]
Email Id: [protected]@gmail.com

Broadband modem not working.last 10 days issue persists.

Good day,
I am writing this mail regarding the issue i am facing with airtel fiber connection
My connection is down since 19 th april and still there is no progress in my case i am calling coustmer care again and again they we will revert with 24 hrs
But all efforts goes in Vain
I want Either restore my connection or refund my money
I have paid for the services which i am not getting
I feel trapped by making advance payment
I have also raied a complaint on DOT on 19th May but no response
now its more than 45 days
I think airtel is not taking this seriously because its a prepaid connection
Take action ASAP
Connection details attached below images
I want the satisfactory amount of compensation as well because airtel has harassed me a lot

I want to change the name in broadband and following them for 3 months. There was no response from them.

I have a sim card which has been active for several years. The sim card became faulty so I changed it in Jan 22. The sim card did not get activated. Since then I am running from pillar to post to get the sim card activated. Airtel customer support sent me to the store. I got the sim card changed 3 -5 times. Each time submitted my aadhar card. However, they still have not activated my sim yet. I believe the sim has what today would be a special no and aurtel is trying to earn money by making me surrender my sim. Adhar and bank details linked with the SIM. Hence need to get it activated again

I have made a recharge on my one of Airtel number but it got recharged on another wrong Airtel number - [protected] amount -1799 Rs on 2nd June

Please do the needful.

My Airtel broadband connection wire was disconnected on 31/5/2022 and i raised a complaint ([protected]) and they said the issue will be solved within 24 hours but still after 5 days they haven't sent anyone and if i try to reach their customer care they play auto recording and say that it'll be resolved within 24 hours from the past 4 days, the technician who installed the wifi says that someone else would come instead of him and still the issue is pending and I've paid for 6months and it's still the first month, please take action against it

Hello,
I am Abhi Makadiya. I buy airtel xstream broadband 40 Mbps connection for 6 months. And I paid 499 rs + GST in advance before i start plan. My registration number is [protected].

After completion of 6 months i disconnect airtel router and my connection is no longer in use And thought this will terminate automatically. Because their policy is to take payment advance and resume plans.

1 month later...

I had made a recharge on 5th June on my airtel number, of Rs 265 via UPI. The amount got deducted from my account. I recieved confirmation SMS with the Order Id:[protected]. However, it has been 2 days and I am still unable to avail the services I paid for i.e., make call or use data pack.
I tried getting help from the app but it was not helpful. I tried calling customer care, but as the outgoing services are blocked I am unable to contact them either.
I made another recharge of Rs 20 for talktime again with Order Id:[protected]. But even that is not reflecting in my airtel app and I am still not able to make a call.
Kindly do the needful as soon as possible.
Thankyou.

This is Rajeev kumar, with mobile number [protected]. I replaced sim Card on Jun4th around 11 Am. (Airtel store maim road kakinada) . They said that sim will be activated with in 4hrs . Until now the sim was not activated. All my bank transaction related issues are interlinked with my mobile .

Plz take action as soon as possible. It has been more than 24 hrs and the sim was not yet activated.
Do needful.

On 4-June- 2022 I lost my keypad phone which has airtel sim when I reached airtel store they told me to bring required documents as I agree to do but the new sim will be in postpaid option for 4months starts with minimum package of 499rs, this is totally a cruel thing by airtel service provider how can a lower middle class people afford rs 500 a month for 4months please change this process and I request you to give a prepaid new sim....

They removed ussd code for balance inquiry and other pack activation, and asking to install their application, and make it mandatory

My name is Ashish Tyagi and I have raised a complaint regarding refund,

Here is my reference number and broad account number.

Account -[protected]
Reference ID[protected]

As per last communication, you said it will be transferred with in 10 to 15 days from 12th May 2022 but still I have not received it.

Please help anyone to get my money back because airtel is not responding any email.

I connected with Airtel from last 10 years. But this time I am facing lots of issue with your service.

Regards
Ashish
[protected]

Kindly refer to subject cited above I am Inderjeet singh resident of nayagaon, mohali punjab. I got my airtel broadband connection No.[protected] from harman id A1NWJVSY on whats app. He made me fool by taking a new airtel postpaid sim no. [protected].
The very first month he paid first month postpaid number bill. Second month I came to know about all he did. When your airtel service centre were calling me and telling me about all.

I want you to take action against him.
Inderjeet singh
[protected]

I am a customer of airtel black. I am not able to access my internet properly means after every 5-6 hour, I need to restart my mobile to continue access the internet. I have raise the complain to airtel customer care 3 times with 3 different ticket .every time they close the ticket without even consult to me. even they have not tried to connect to me even a single time.
This is how to resolve their ticket to making fool and frustrate their customer .
they are good only in one thing "oh I am very sorry for this I will raise it to hire management" . It seems their are a special program running only for this line.

Guys don't go with how much ticket they have resolved because all the data they have trying to show is all garbage .

I raised a ticket in airtel regarding static IP on 26-may-2022. Actually, I need static IP for my broadband connection so I called the Airtel helpline number. They said me to wait 72 hours to get a static IP. So, I waited for 72 hours but didn't get any response from Airtel. So, I again called them and tell them what is the update of my ticket they again told me the thing that you exceeded your time limit so we again generate a new ticket and wait for 72 hours.
When I didn't get any response on second time then I again called them they are saying the same thing every time they told me the same thing.
I called them yesterday (02-June-2022) they said to me to wait for another 72 hours. This is very frustrating and I told them now cannot give you more time than the customer care guy told me that they did not even place the order for this from 26th May. This means they forgot to place the order and place my order yesterday. Then I told him that this is not acceptable. So, he told me that I escalated this to my manager you have to wait for 24 hours to resolve this. But as usual, they didn't update me on this.
Now it's almost 9 days yet I didn't get any response.

Please look into this matter asap. This is a very bad service provided by Airtel

I opted for a broadband connection on 20th May. But till today it is not activated. I have called 121 at least 60+ times but they just don't care. Even the technical team is of no help.
I have mailed them also. Neither you are refunding the installation amount nor you are activating.
I always get a template response that, the request is in progress. When I will have connection activated?