Airtel Complaints & Reviews

Sir, please deactivate my airtel payments bank account as i already have many accounts to be maintained and i am so afraid about my big transactions as this account receives my all transactions into it.

As i know about it that i registered in airtel app through my registered airtel mobile no. I know that i am being registered but don't know that the app makes airtel payments bank account by this registered mobile no. And my transactions received by it.

My lpg subsidy deposit through my mobile no. So it receives to airtel payments bank and i know about it after so much time.

After some time the subsidy amount transfer to previous bank account but i wan't to know why it should happened.

Iwan't to deactivate this account in short time period as i can not handle it. Please understand my problem and help me to reach out of this problem. And for this ;

Sir, i am requesting you to deactivate my airtel payments bank account. I hope that you would help me as you don't wo't to let your company's reputation down. I am happy with your airtel network and i am fan of it. So don't let him down. Treat costumers like family and solve their problems as of example like me.

Thank you

I am living in hyderabad and using airtel, but always having problem like network connection like connection is not proper, ongoing calls and data services. I really don't know why you people is making fake promise that airtel globe network is available in every where. Airtel is worst network i ever had seen. So finally i have no choice so i am porting my number.

I'm comlaint about billing your network gives pospaid bill so high without any call or sms i am so said so i am close your number any one dont solve my problem your network does not clear so i am calling any person does can not response when call is already recived firstly your billing is so high and costly compare any network so solve this problem otherwise i am stop your no. Service and chose any other network.

Hi airtel
Am malleswara rao from hyderabad. My mobile data is nt working though i took 70 days package inclues sms n 1gb data/day. Even sms r r not working.

Also i was unable to contact cust care executive on r all tool free no. Unnecessaey options but there r no option to talk to cust care exec. Horrible service. Am nt sarisfied. Pl contact me imme on [protected].

Rgds
Malleswara rao

Dear airtel customer care executive
I was using my airtel prepaid number since last 3years and suddenly it has got deactivated 15days back when i was out of station and since i came today and saw that my sim is not working when i called on my own number someone else picked the phone and started saying bad words and said he got this number issued 15 days back how its possible i dont understand my number is [protected] which is distributed everywhere officially was used regularly and recharged regularly then why it was deactivated and issued to someone else. Today in the evening when i called customer care it was by my name in database but when i complaint about it i could see the change after 2 hours that they changed the sim details and database by the name of fraud person who got my sim issued somehow by manipulating with airtel executive i really wanna know how come its possible and how they can issue my old number to someone else? Now since i complaint 12 times in customer care they are refusing to take my complaint and not able to provide any solution i m disappointed i m among the first top 20 customers of airtel in india and see its happening with me i have 6 mobile and 2 landline numbers if my problem wont be solved i will deactivate and close my all numbers very soon as airtel is cheater and not trustable i hope i get the solution asap else i m very frustrated and disappointed as this number was used by wife since last 2 years.. And now the person who got this number issued is using bad words and insulting us when we called him. Its really cheating and fraud how come anybody can issue an active prepaid lifetime number with others name as post paid really shocking and worst services by airtel and no solutions after given complaints online 12 times. Airtel is among the worst mobile service provider beware friends they are cheaters and fraud

My payment bank mob - [protected].
I transferred rs. 5000/- twice on 15 dec 2017 (Transaction id:[protected] and[protected] but the amount not credited into beneficiary account. I complained to airtel customerservice & grievance officer on 17 dec 2017 but still problem not solved. I have tried several time with airtel to back my money and result nil. Please take my case for early action.

Why airtel company accepts the sms pack payment but ignores the transmission of text message from the same sim number?

Everyday there is company call with a no. Starting from 911400... Infinity nos. Follows. It disturbs a lot.

While recharging the sim, it deducts all necessary tax but it is not availing reliable service to the consumers. What could be the problem?

I activated international pack for rs.3000 to the us, and was charged for all calls and internet usage. The internet usage also was way more than what i had actually used! It seems to be that there are issues on multiple levels.
1. International pack not getting activated even though i was charged for the pack on my bill.
2. Overcharged on calls and mobile internet used

How can i report this and take it up? Any advice is appreciated. Thank you.1

As per above refrence airtel has is breaching security of customers by providin numbers from contact list of a person and aurthorising collection team to call the persons randomly from contact lit asking them to make payment on behalf of me. They are bluntly saying that i have provided there number and asked them to my dues which is completely illegal and case of breach, i had made complain in store but they irresponsible and unattentive behaviour has led to this, if any wrong person have our database and numbers he can do anything and i would land in trouble
Is there any regulation from trai that collection team can call random people from contact list if dues uncleard or have signed any such things while taking connections if so its very sad scenario for telecommunication ministry.

With
Regards

Pratik salgia

Airtel Is Very Worst Company With Poor Network Service Luring Whole India As An Indias Fastest Network. I Think Airtel Must Get Sue Very Hard Sue For Providing trash snail Network Garbage Service. Must Get Ban In India With 10000 Crores Penalty For Fooling Us For Good Network By Providing Snail Network. Airtel Must Get Ban. this company must be named loot company for taking our money and providing worst service no network in village area totally ## airtel must get ban and must face hard legal issue to lure us for paying for service they don't provide.

I have entered a wrong mobile number and need to get it to my correct number. I have recharged in the airtel online recharge on http://simpleapi.in/Retailer/Default.aspx. please help me.
Date-25/12/2017

Correct mobile number-[[protected]]

Wrong mobile number-[[protected]]

Amount -199

Transaction id[[protected]]

Recently i switched my vodafone number to airtel number. While buying itself i mentioned that the number will be used in tirunelveli. After being activated, the sim registration was canceled saying its a chennai sim. Customer care instructed me to get a new sim. Followed the same. For the past two days i am doing the tele-verification, in which i am getting the final response as my sim will be activated after half an hour, but still it has not been done. Please do the needful to activate the sim asap. As this number is my primary contact number.

I could not obtain payment receipt for my airtel payment done through net banking from my union bank of india account no:[protected] for my airtel a/c no:[protected]_tn today[protected] for rs.1312/-

Bank account says that deduction is effected. I have taken photo copy from bank's website and attached a printout in jpeg format and uploaded it now.

Airtel - horrible service. No response and i am running pillar to post to get my sim activated.
Indeed airtel's services are so bad and infact the ever worst responses.
I went to the airtel store to link aadhar.
First they told me since i am in ahmedabad and my number is from mumbai circle i have to change the circle to gujarat to enable aadhar linking.
I wonder why they just can't ink aadhar to an existing old customer. Logic behind mnp within the same service provider sounds very absurd.
Accordingly i was given the forms which were signed by me, aadhar copy was provided and the airtel store guy provied me a new sim card. Guys in the store told that once your mobile says "no sevice", replace the sim with the new one provided by us and the services will be on. Accordingly my services went off after 4 days of this activity and even after 48 hours of going off, inspite of contacting, 121, physically visiting their store etc., services are not yet resumed and the people in the airtel store have stopped taking my call. 121 says they are helplesess! This is the service of a major telco of the nation. This is for an existing customer who was running active!!!
After this incident i have been hearing from few of my friends they too suffered and eventually had to change their service provider. My email id [protected]@yahoo.com & alternative contact number [protected]/ [protected]

I purchased an international roaming package for inr 2499 for singapore on 12-dec-2017, valid for 30 days, unlimited incoming, 5 gb data, 100 sms/day, 500 min locals calls and calls to india. It worked till yesterday and suddenly no calls are going through. But i am continuing to receive incoming calls. I have been checking the usage through a call metering app and i haven't cross 250 min mark yet. Pls help urgently.
Phone#[protected]

I have a simple request - shifting of my fixed line and broadband. It has taken one month!
1. I make a request.
2. The request goes to customer care.
3. The customer care calls back and then a technician calls to fix up a time to fix the line. Till here the process works.
4. But after that the technician does not turn up on the time assured that he will come.
5. Since the request has not been attended to, the request goes on hold, and then automatically gets cancelled!!
And this cycle has repeated three times with me!! And after all this it gets repeated again with me today!! The technician adsured me he will visit today abd doesnt turn up. When i call 121, i escalate this to the floor manager and all this poor guy aman can parrot is the useless process.
All in all very frustrating! The customer seems to be the least important in all this.

I was given a call on 18th october, 2017 and they told me abt a package where as a promotion gift they offered an i phone. I asked how come u guys r offering an i phone at 11200 package along with 4nights 3 days holiday. They said its a promotional offer. They said you can check it on our website also anf this promotional offer is available there too. I checked. Yes it was available. Payment was supposed to be done on their link available on the website itself like it happens with other travel websites also. I made a payment and i was asked to confirm the address and color of i phone to be delivered within 3-5 working days. Nevertheless to mention i phone never came. I called them and a very mannerless lady of very low esteem (As was evident from the way she talked) took the call and said it was a promotional offer where this phone will b sent only i[censored] refer this plan and get payments done from 20 other customers. Such a shameless liar lady. Very modestly i asked her to transfer a call to a male staff so that i don't degrade myself by even shouting at a lady, though her moral grounds were deeply rottened and i shudnt have refrained myself from letting her know how cheap she is. Yet she did not transferred the call and asked me to file a complain against her in police and she knows that police won't do anything. Their website goes functional and non functional every week. Like right now it does not exist. They'll go functional again in a few days m sure. I lodged a complaint in cyber cell but they too did not responded either. No surprises..!! As expected out of police. Be it the ones in police chowkies or the ones sitting infront of the computer screens. None of them bother to even set auto replies on ur emails. Guys this is an organized online fraud they are carrying. The moment u get a call from these # of club9holidays ask them to just * off. They have no clue how it feels when one's hard earned money is gone. I take this money as charity done. But i wish karma hits them back

Dear sir/madam
Recently, i visited an airtel simcard retailer for getting my sim card connected with my aadhar number. But he asked me for rs.30/-. I told him that him that it is a free of cost service then he retorted that for that you have to go to airtel store where it will take two hours to get the process done. I very well know that for prepaid customers, retailers can do the linking. Please look into the matter. There people are doing open loot in broad daylight and tarnishing the brand name of airtel whose i am a proud customer.

Hi, i have been using the postpaid connections since years and every time the subscriptions pack got renewed by its own or at least i receive messages for ending of subscription. I went to international roaming with 10 days of pack activated and was advised to de-active the pack otherwise it gets renewed by its own. After i came back to india, the bill generated is of amount 8.3 lakh which does not make any sense to me as my credit limit is of amount 1.5 k and i never receive any message that my subscription was stopped. Please help me to resolve this issue and clear the bill with including the subscription for 26 days

Sir i ported my sim from vodafone to airtel to get better services. But i think i made a mistake. First of all i can't recharge my airtel number from online e-wallets services (Including airtel payment app).
So i called airtel customar care sevral times and they said its a temporary issue and will be resolved within 24 hrs but its still 7-8 days and i still can't recharge, so again i called customar care and this time they said i have to recharge my number through local retailer. Sir then what's point of making digital india if i can't rechange my phone from internet.
So please help me to solve this problem or please provide me porting number so i can go back to vodafone if they are unable to solve that.
I can't do it manually because it needs at-least 90 days to port.
Thanks
My airtel contact no : [protected]