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Airtel Complaints & Reviews

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Updated: Jul 7, 2026
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M
mbhar33
from Lucknow, Uttar Pradesh
Jan 18, 2018
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Address: Nellore, Andhra Pradesh, 524002

I am meda bharath reddy and my number is [protected] we have a 5 connections at my home @ nellore. My address is 6/5, near kothakaluva centre, navalakh gardens, nellore-524002. We are facing call drops and network issue. Earlier we used to have 4g signals and now it shows only edge. This is from past 7 months. I have given complaint to customer care and done numerous calls. Every time they say there is a tower upgrade and nothing is happening. Infact no one called us regards to issue. Customer care was promising that the issue will be fixed in shorter time and things are getting worsen day by day.in order to speak calls we are going out of house and attending. Please understand that women are there and they cannot go to road and speak the calls. This is shameful to airtel. Infact i have bought jio dongle to have internet at home since airtel 3g/4g is not working. Seems airtel is taking it lighter side and willing to loose customers. I am educating in my area that airtel doesnt resolves the issues and most of them are ready to go for protability including me.
Feb 13, 2018
Complaint marked as Resolved 
Not resolved.
Airtel customer support has been notified about the posted complaint.
Jan 18, 2018
Updated by mbhar33
Someone from Airtel has called me when I have applied from Port. They want to retain me and says that within 4 days I would be getting a call from technical team. However, he asked me to report issue through Open network. I have done open network and reported issue by dailing 12118. Here the lady says they dont have approval from government to upgrade the tower and it is in hold status. They cant do any thing at this time. They are asking me to go for portability and there is no other option.
Feb 01, 2018
Updated by mbhar33
I have got a call from Airtel and asked for another 1 week time. They have provided network engineer number [protected]. As usual the number is switched off and not reachable. Things are getting worsen day by day with Airtel. They fool the customers. Again they dont give any resolution and after 1 week it is up to me to go for portability.
Feb 01, 2018
Updated by mbhar33
Airtel asked me to check the progress of network issue at www.airtel.in/opennetwork But I could see there is no progess. Giving false assuarances. After long conversation they have provided a number to speak [protected]. The escalation team says they need approval from Government and local bodies to upgrade the tower. Since from 1 year they couldnt get approval itseems. They dont know when they will get approval also. Again they are trying to retain the customer to be with their worst service. Pathetic. My service request number: 80359724
Feb 13, 2018
Updated by mbhar33
No update from Airtel. Day by Day becomes worse. Now the issue is in our office too. They have fixed a booster and no use at all.
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    J
    Jp Reddy
    from Hyderabad, Telangana
    Jan 18, 2018
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    Address: Hyderabad, Andhra Pradesh, 500034

    My name jayaprakash reddy. My phone number is [protected]. On january 1, 2018 i paid rs 1563 due for the number and have a receipt for it. I discovered late that the amount was wrongly credited to [protected] by the airtel billing clerk. I brought this to the notice of the airtel staff in their begumpet headquarters. They promised to rectify it but did not. Now the outgoing calls from the above number are barred.
    Airtel has rotten service. The phone simply does not work in my office on rd no 5 due to poor signal for the past several years. I made hundreds of complaints but no action till so far. It now strikes me that i need to take a legal recourse to redress my problems.
    Airtel customer support has been notified about the posted complaint.
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      D
      Dhaivat00
      from Ahmedabad, Gujarat
      Jan 18, 2018
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      Address: Jamnagar, Gujarat, 361002

      I have lodged complaint regarding discrepancy in my bill of december. Not getting any satisfactory response. I am chasing customer care since last 1 month still no response. Complaint is regarding refund of wrong charges. Very disappointed with customer care response. One complaint was going on and i have notified them to resolve before my next bill cycle so that i shouldn't be charged for late fees. Still they have changed for that as well. So unprofessional.

      Complaint no[protected] & 82645913.
      Please resolve it on priority.
      Airtel customer support has been notified about the posted complaint.
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        M
        maggorajeev
        from Chennai, Tamil Nadu
        Jan 18, 2018
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        Address: 110015

        I am residing at block 29 of new moti nagar, new delhi-110015 and for the last three days i am not getting netwrok at my residence. Till now i have spoken many times with the customer care but no respite yet. As a last resort i am filing this complaint thereafter i will be having no option other than port the services as mobile, dth, broad band to some other service provider.
        Pls note that my association with airtel is for the last more than 15 years.

        Regards
        Rajeev maggo
        [protected]
        Airtel customer support has been notified about the posted complaint.
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          I
          Indian_2011
          from Mumbai, Maharashtra
          Jan 18, 2018
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          Address: 411015

          I have purchased postpaid 4g wifi service 499 plan on oct 2017 ([protected]). But from day 1 it is not working. I have made several complain and visited pune kalyaninagar airtel service center. They told if you can not able to use it wont charge you sir and our people solve issue on priority. And one more thing i have purchased that airtel wifi device with 2500/-.
          On nov 28 i received message to pay 494 and that time i told customer care to disconnect my number as it is not useful. Down the time dec 2017 gone and it was not fixed. Then jan gone and now asking to pay 1200, though i have not used any thing. Now i am sure rs.2500/- for that device is gone and airtel going to payback me.

          Now a days airtel people calling me almost calling every 2 days and asking to pay. I have explained all thing, but they are not trying to understand and asking same again and again. And they are taking in rude manner always. So now i am planning to go to consumer court for this as i dont have much option.

          I am using idea broadband at my home and service is pretty good. So in future i will never take airtel service. And i am making sure i will do necessary feedback almost every day on every site for airtel.
          Airtel customer support has been notified about the posted complaint.
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            M
            Midhatkirmani
            from Karnal, Haryana
            Jan 18, 2018
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            Address: Pauri Garhwal, Uttarakhand, 190006

            My 4g sim was damaged so i swapped it with another 4g sim (Duplicate sim) but since then my 4g isn’t working whenever i turn on my mobile data it keeps on showing 3g. I called customer care more than 10 times but they haven’t resolved it yet it has already been one n a half week. They keep on saying that it will be resolved in 24 hours. I even changed my location as well since they told me that the problem is in my location, but the problem still persisted. I have recharged my phone with 448 4g pack n i think it is getting wasted. Please look into the issue. My phone number is [removed].
            Airtel customer support has been notified about the posted complaint.
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              R
              raashid momin
              from Vasai-Virar, Maharashtra
              Jan 17, 2018
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              Address: Thane, Maharashtra, 421302

              I have ported idea number [protected] from idea to airtel and is my primary number which is registered on naukri.com, monster india and with my bank. Network is so worst at time there is no network connection.in 24 hours mostly network connection is for 2-3 hours that too i have to select manually. Thane missed so many important calls from employer and i cannot get my otp from bank on this number for doing online transaction. It's very inconvenience for me. I need to get reimbursed if possible if not kindly take strict action against airtel as this companies spend lakhs of rupees in advertising but on customer like me as since last 2 months it has been very inconvenient for me. Kindly get this issue resolve as soon as possible.
              Airtel customer support has been notified about the posted complaint.
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                R
                Riwan
                from Dirba, Punjab
                Jan 18, 2018
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                Address: Srinagar, Jammu and Kashmir, 193225
                Website: [email protected]

                Hey airtel your service is very rough because network signal is weak, flactuating of network, voice craking and unabe to use internet I will request I kindly check and provide the good service.i[censored] not provide good service I will port my no.al of in this areas people...vill.dildar karnah..disst...kupwara..tehsil...karnah(tangdar)...pin cide..193225...land mark..near jamya masjid shareef dildar road..karnah...
                Airtel customer support has been notified about the posted complaint.
                Jan 18, 2018
                Updated by Riwan
                complaint about network..
                hey airtel your service is very rough because network signal is weak, flactuating of network, voice craking and unabe to use internet I will request I kindly check and provide the good service.i[censored] not provide good service I will port my no.al of in this areas people...vill.dildar karnah..disst...kupwara..tehsil...karnah(tangdar)...pin cide..193225...land mark..near jamya masjid shareef dildar road..karnah...
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                  N
                  nparee01
                  from Hyderabad, Telangana
                  Jan 17, 2018
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                  Unable to call a particular number from my airtel sim.
                  Error is coming as "you are dialing a invalid number". I also tried calling with prefix "0", even then same error is coming. Owner of that number is able to connect to my number.
                  The same number is reachable when i am trying to call from some other number.
                  I called costumer care but they are not providing me a apt solution. They say that it is problem of your handset or may be due to temporary congestion. I have been trying to calling that number from weeks but it is giving the same error.
                  Airtel customer support has been notified about the posted complaint.
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                    A
                    Abishek s
                    from Chennai, Tamil Nadu
                    Jan 17, 2018
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                    Address: Chennai, Tamil Nadu
                    Website: sprdfunsnake

                    Hello i'm abishek i want to inform you that airtel without my request or instructions deducted rs 7.00 from my talk time on sprdfunsnake. - and the promo code=839589- - i don't want this service and neither i ordered this service - - please make airtel to refund my rs35.00 talktime to me. Immediately - - airtel may be penalised for causing mental disturbance to helpless consumer like me - thank you - abishek [protected] -
                    Airtel customer support has been notified about the posted complaint.
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                      R
                      raksha patel
                      from Pune, Maharashtra
                      Jan 17, 2018
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                      Address: Pune, Maharashtra, 411044

                      I am really fedup with airtel now... Very pathetic network issues everywhere... And u claim to be ths fastest network company... Whole wrong things you commit... Plz change your service issues and tele executives which are of no use to help us while called.
                      No satisfaction
                      No service
                      No network coverage
                      Why the hell i am your customer m really clueless.
                      And now i am really going to port my sim by sure.
                      You loose your valuable customers.
                      Airtel customer support has been notified about the posted complaint.
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                        K
                        Kailash KC
                        from Aizawl, Mizoram
                        Jan 17, 2018
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                        Sir, I was recharged my prepaid airtel No [protected] on 16 Jan 17 through my airtel app with an amount of Rs 448. The recharge was not success & nor refund my amount to my airtel app or my credit card. I have already registered a complaint in customer care vide complaint reference No CONRC[protected]. During complaint, your anchor was assured that the amount will be refunded within 24 hours however, the same was yet not credited. pl do needful. an early action is requested please.
                        Airtel customer support has been notified about the posted complaint.
                        Jan 17, 2018
                        Updated by Kailash KC
                        Not yet refunded
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                          S
                          SKMogalipuvvu
                          from Hyderabad, Telangana
                          Jan 17, 2018
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                          Address: 500090

                          My name is Venkata Sateesh Kumar M. as i have lost my airtel sim card, i have taken duplicate sim for the same number ([protected]) on[protected]. but sim card not yet activated as it is showing "No Service" even after 24 hrs.
                          I have submitted my aadhar details in the airtel store. i have consulted with the customer care also, they asked me to set the network manually in my handset. i tried that too, but nothing seems to work. please help me out asap. thank you.
                          Airtel customer support has been notified about the posted complaint.
                          Jan 19, 2018
                          Updated by SKMogalipuvvu
                          Seems no one there to care their customers here...
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                            V
                            VenkataSatya SudheerBabu Manchikalapati
                            from Tiruchengode, Tamil Nadu
                            Jan 17, 2018
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                            Address: Prakasam, Andhra Pradesh, 523001

                            I want to port out my mobile number from airtel. But they are not generating the unique port id after sending port request.
                            The customer care executive given so many suggestions. But there is no use.
                            Even i got a replacement sim also. And tried in basic mobile also. There is no use. I rised a complaint against this. There is no progress from company side.
                            Airtel customer support has been notified about the posted complaint.
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                              B
                              barinroy
                              from New Delhi, Delhi
                              Jan 17, 2018
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                              Address: New Delhi, Delhi, 110085

                              For the past two weeks I was constantly receiving calls from AIRTEL representatives regarding a porting request on my phone no [protected] . My service provider was VODAFONE . After constantly confusing to the aforementioned airtel calls, I received a call from a person intimating as a Vodafone employee and he offered to clear the mix up and cancel any request made to AIRTEL. He said that a new request need to be generated and I need to provide him with the porting request number. The call came from [protected]. This incident happened on Jan 6 2018 . On the 11th Jan I found that my number had been ported out to AIRTEL under the name of some one called Paramjeet Rati.
                              Please take strong action regarding this matter as the number may further be used in various cyber crime.
                              Airtel customer support has been notified about the posted complaint.
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                                A
                                Anju Bara
                                Jan 17, 2018
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                                Dear sir,
                                I want to attract your kind attention to my complaints against my airtel number through which i am getting so many unknown calls and fake calls from other states as well as my own state i. E. Mp/ c. G. Please make sure that my number will be secured. It won't make me disturb in any way.
                                This is happening only after porting my sim to 4g sim.

                                Thank you
                                From
                                Airtel user
                                Airtel customer support has been notified about the posted complaint.
                                Jan 17, 2018
                                Updated by Anju Bara
                                Please stop unknown number calls to my airtel number.
                                Most of my messages are not delivered promptly by Airtel Service provider. This poses a serious threat when i am doing online transactions which need mobile verification.
                                Sir, मैंने आपने मोबैल नंबर [protected] पर थोड़ी देर पहले Rs. 448.00 का अपने डेबिट कार्ड से ऑनलाइन रिचार्ज कराया परन्तु मेरा bialence काटने का मेरे मोबाइल मेर बैंक द्वारा msg आया परन्तु मेरे मोबाइल पर रिचार्ज नहीं हो पाया है.
                                तो मेरे एस problem का निराकरण किया जाये.
                                मेरा tax id num. है 521936.
                                Hii, I'm, Kishore. My Airtel mobile no:[protected].i can't send any messages in my Airtel Sim why??
                                I don't no. Please solve my problem quickly
                                My suman sahukar.nd my complaint.sorrel network not working in our area.signal is very poor, 3g.4g.not working in our area airtel tower.i[censored] not immediately salove this.there are all people change your network.kindly salove this..
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                                  K
                                  kanika2018
                                  from Gurgaon, Haryana
                                  Jan 17, 2018
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                                  Address: 110030

                                  This is regarding wrong transaction happened on 31st dec 2017 at 8.02pm of inr 11974 while doing payment on airtel no [protected].
                                  This is wrong payment of inr 11974 is done from my account.
                                  I already registered complain in airtel office on 1st january 2018.
                                  Srh 82408528 they said amount will be refunded in my account its almost 15days now when will get my refund. Please provide my refund.

                                  Account bil*[protected]*
                                  Reference no srh82408528

                                  Thanks and regards,
                                  Kanika singh
                                  [protected]
                                  Airtel customer support has been notified about the posted complaint.
                                  Tell me my airtel mobile detail [protected]
                                  because i want the information of this number
                                  Please Stop pop up message for active different different service.
                                  Wrong Number [protected]
                                  Transaction id [protected]
                                  Right number [protected]
                                  Amount 498
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                                    S
                                    Suresh C Pant
                                    from Sitarganj, Uttarakhand
                                    Jan 17, 2018
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                                    Sir, my post paid airte4g hotspot no is-[protected] and prepaid 4g mobile no is [protected].in both the above connections the network speed is very less. Speed of net connection is very less even less than 2g net speed. Please improve the network speed in both the connection. I will be highly oblige to you. Thanking you. With regards-suresh chandra pant.
                                    Airtel customer support has been notified about the posted complaint.
                                    My Airtel bank account statement shows debit of Rs. 123/- against the bill payment of my airtel number [protected]. But after 24 hours yet the bill for that number is pending. Complaint done for same in airtel customer care as well as in airtel bank customer care. But no reply yet after 24 hours of complaint.
                                    They keep on calling me daily to tell me to recharge the Airtel DTH even after warning them not to. this is very pestering
                                    Please my airtel payment bank account deactivate please
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                                      pkrishnamurthy
                                      from Srinagar, Jammu and Kashmir
                                      Jan 17, 2018
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                                      Address: 613007
                                      Website: indane

                                      To
                                      Indane/air tel/banking ombudsman/face book
                                      From
                                      A. Vidya/b./82 4th street/municipal colony/medical college road
                                      Thanjavur 613 001-mob[protected]/mail id [protected]@gmail.com

                                      I have an indane gas connection from arvind gas agencies/thanjavur
                                      With consumer no cx/308 6569 /linked to my aadhar no[protected] & with indian bank/easwari nagar br of thanjavur
                                      I have not received the subsidy for the following booking

                                      Date of booking delivery date amt paid subsidyg
                                      27.08.17 29.08.17 0531/ 0065/
                                      24.09.17 25.09.17 no records
                                      08.01.18 13.01.18 764/ 0267/

                                      I understand from press and media that air tel banking company is syphoning the
                                      Amount to their bank since the mobile number linked to the gas belongs to air tel

                                      Please look in to this subject and take necessary corrective action
                                      Krishnamurthy power holder to a vidya
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                                        ganesh kamath 89
                                        from Bengaluru, Karnataka
                                        Jan 17, 2018
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                                        Address: Bangalore, Karnataka, 560096

                                        Dear sir/madam,
                                        I want you to please cancel my airtel datacard - [protected].

                                        I have been to the airtel shop last month at rajajinagar (https://www.google.co.in/maps/place/Airtel+Express/@13.0036169, 77.5493412, 18.75z/data=! 4m8! 1m2! 2m1! 1sairtel+rajajinagar! 3m4! 1s0x0:0xcd27a7effbd891af! 8m2! 3d13.0037391! 4d77.550096) to get my card cancelled.

                                        I have still got the bill for the past 2 months and no call back from the store so far. I believe that this is soon going to elicit a need for an escalated complaint.

                                        Please cancel my bill. I have not used the dongle for 2 months. Please understand.
                                        Airtel customer support has been notified about the posted complaint.
                                        Jan 12, 2018
                                        Sangeet Jaiswal's response
                                        When I have connected my Airtel hotspot it was displayed in the screen that a new update is available I have clicked on update button it started update download was completely done then wifi was switched off by itself and then all four lights on my router is study on it is still on after 1 day continously
                                        I have updated the router then it is not working all 4 lights are stedy on and nothing is happening
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