Airtel Complaints & Reviews

I have called multiple times in airtel from last 5 days.

And none of your worst customer care executives are able to resolve my query.

I just called to cancel my second subscription and change my plan on my 3rd connection.

But i dont know what ur executive has done and now my all connections are not working.

Also i have raised multiple complains to change the plan but none of your executives are able to change it.
I have asked for supervisor and they informed no supervisor is available will arrange a callback after 2 hours but no callback received. This instance has been done twice. Spoke with rajesh, and many executives and one of them even disconnected the call in b/w.

I simply need to change my plan as it was previously and this simple issue airtel is not able to resolve.

My connection no[protected]

Hi advocates team & airtel team,
Dear sir/madam,
Sub: non closed complaint number 78696638 for airtel number of [protected].
Ref : i took the airtel sim on 24th july 2017, starting onwards signals are week. I complained several times (6 times) to the customer care of airtel (If you search & hear the conversation with airtel customer voice call you will come to know that complaint), one example of complaint number is 78696638, even though i paid money for non used service. But after 3 month onwards i fed up with airtel service & shifted to the jio. When i raise the complaint no one reacted about airtel brand & service provide to the customer, but now you people are keeping sending invoice copy for non use service. It’s seriously not accepting thing.
My question to the airtel manger: will you pay the money to the customer for free.
@ advocate: we will give very important note to the advocate team, please ask the airtel people don’t use name of advocate for small & wrong things of non use service.
I hope you got the clarity why i’m not using your service.
Thanks,
[protected] (Customer)

I have taken my first airtel connection after one of my friends recommended air tel. I have been using this no exclusively for internet and i have not made a single call from it. The internet works intermittently and since it was affecting my work i was forced to take an alternative connection with reliance.
The defect in the internet connection was brought to the notice of the dealer once he gave excuses and shrugged off the issue. Please refer to the usage on my sim i am hardly able to use it. I understand that there could be technical problems however what is very bad it the attitude and conduct of the dealer who gave the sim card. He behaves like a # and is least bothered about giving an ear to the customers grievance of the customers. The way he speaks to the customers it looks like airtel is doing charity to the customers. This will be my first and last association with airtel. Please appoint human beings to deal with your customers. Good riddance to bad rubbish
Narayanan kutty
Advocate
Ootacamund

Pl deactivate my prepaid cell / sim number [protected] as am going to abroad wh am b back i will try to retain this but as of now pl deactivate asap for security reason what is the issue with your team its consumer wish when to get this deactivated and when to activate. Pl deactivate as of now asap.

Regards

Praveen sethi.
Alternate number.
[protected]

I have registered lots of complaint to customer care of airtel 4g, but they are not taking this seriously and collecting only bill for which services are not received. I told to their customer care executives to disconnect the connection & i will not pay bill. They are requesting this is temporary problem & will get resolved but his took more than 3 months and the issue didnt get solved.

I have ported from reliance to airtel last month. I had been using airtel in chennai for last 6 years with good experience so i thought airtel will not disappoint me.

Little did i realise that the company is totally corrupt. I have raised numerous complaints regarding the issue. That claim to give 3g connection, but i can say that the speed is worse than reliance 2g connection at the cash end of their life. I have called them atleast 20 times. Each time some gibberish solution. Not at all professional service.

I recommend bharti airtel to close down their shutters and live honestly by begging.

I may soon switch to vodafone if this pathetic run continues.

Hi.. I am airtel customer from last 10 years, recently relocated to new address, which is ashoknagar (Bhel) hyderabad. Very near to mumbai highway main road. Its very good city location. Its not a remote area. But never got airtel signals (Calls, data). Very typical to attempt calls at home. Everyone facing same issue in my apartment. Other networks (Jio, tata, voda) working fine.

I have raised issue to airtel team (Nov25), they simply said they are working on it. But never ever any technical team reached us for location and signals checking. Not sure really they are working? Or not?. If they really working at least some one from technical team should reach us and ask for details. Nothing happen from last one month. We are seriously facing issue.

I would like to requesting airtel management, please take our issue seriously and try to provide solution. If your unable to fix the issue, please lets us know, we will shift to other network. I have been using airtel from past few year, so still trusting your network.

My aitrel complaint reference number : 81390867

Dear sir

I would like to inform that i was user of bsnl number user since last 7 years

Unfortunatilly i got convenced by one of your retail shop dealer m/s sri nidhi telecom, new town market, yelhanka, bangalore and given my sim for migration from bsnl to airtel.

It is almost 10days over but number not yet migrated to airtel.

Now i am visiting the distributor every day he is not behaving properly.

She don't want to attend me and avoiding with the rude words. She is telling you go and talk to airtel office.

I am staying alone in my house and this was only mode of communication number i have with my family & relatives during day time.

Request to please help and ensure my number remain live in bsnl network only.

I don't want to migrate to airtel network.

I am a simple house wife and just for followup with the distributor i had already visited 6 times with the distributor and spent approx 1500 rs in conveyance charges only.

Expected a speedy action.

Best regards

Vidhu mishra

Phone number of my husband
[protected]

Hi team,
I have recharged for my new sim which i bought from airtel showroom, peelamedu, coimbatore.

They bought 520 rupees from me.
495 (For recharge)+25 (Sim cost).

They told me sim will be activated within half an hour. But it was not (Activated after 3 hours)

Again
Recharge is not yet done. I am unable to call anyone.

When i reached them directly, they are not at all allowing inside of the airtel showroom. They are not treating customer as customers.

Then why do you have customer care executives?

I am still unable to use the airtel sim.

I had paid rs 1000 for installation of a broadband connection at my residence 28 him vihar i. P. Extension new delhi 110092 on november 16 2007.

The installation was never done and when i persisted for a response i was informed that it was not technically feasible.

I have not received my refund yet. I was given web address www.airtel.in/onlinerefund by airtel customer service today to claim the refund by citing connection# 1163477. But that site gives an error when i enter the provided input.

I am leaving for usa in a week and will always remember this airtel scam. Hope someone senior in airtel looks at this and takes some action. You can contact me at email: hari. [protected]@gmail.com

Wishing airtel great future ahead through such scams!

Har chaturvedi

Dear team,

We suffered network issue in last two years. And we logged lots of complaints but issue still not resolved.
And we unable to make calls and received calls. Our business network fully using airtel network only.

So kindly find the below address and resolve this issue asap.

Address:
M/s suguna foods pvt ltd, s y no. 107 to 113, e - mutchandra cross, ekrajapura village, siddlagatta road, sulibelli hobli, hoskote taluk, bangalore rural district, -562114

Google map name:suguna feeds

Customer service is good but senior executive care is fake because they pickup my call and just hold and drop my call within a second. My problem since 10th dec 2017 to till now the problem has not solve.
Payment not possible service is poor.
And i dont know how it possible because i have not much time these days to take action.
So plz help me.

I am using this number [protected] for almost 7 years. I have ported the number from tata docomo to airtel 6 months before. During the porting, i had submitted all the proofs they wanted for the porting. Also the address verification also completed by airtel guy. Now for last 2 weeks my number is in suspended status due to insufficient documents. After all the verification done, not sure why they are asking to resubmit the document. Still i had submitted the requested documents last week friday. They told within 24 hours my number will get activated. Now i have crossed 6 24hours still it is not activated. Now i am feeling like made a big mistake by porting the number to airtel because of their pathetic customer service.

In year 2006 Airtel SIM card i had purchaed in my name Shivalingayya B Hiremath recently the same Airtel No. [protected] is issued to some one else customer, hence there is duplication of my number to other customer. please cancel the other customer number which was issued in the same of mine [protected]. look in to the matter soonly.

Dear sir,

My self mohan lal & my phone number is [protected].
I am a airtel payment bank wallet holder.

Wallet number: [protected]

My wallet balance as of 18.12.2017 is inr 450

Due to unknown reason (S) it shows "debit freeze' on my account. I'm not being able to do any transactions.

In-spite of several requests airtel is not taking necessary step (S) to unblock the account

Is it a trap to cheat people?

Whichever it is i want my account to behave normally.

Hello,
Airtel customer care failing to register my disconnection request and has been charged 3 months usage charges. Very poor response from customer care and no one taking responsibility and inspire of almost 15 calls, not even a single call/ complaint has been registered.
Relationship # 12609293
Number in question[protected]
My mb# [protected]

This is to bring your notice regarding opening of my father's bank account in airtel bank without his approval and not even his notice. My father went to airtel retailer for linking his mobile number with aadhar card which is made mandatory by government of india. While registering aadhar number retailer opened airtle bank account on my father's name without informing him and now gas subsidiary from last two months are credited in airtel bank.

I contacted customer care several times and after so many follow ups account is closed but my gas subsidiary amount is not been transferred to our given bank account. My complaint number is case:1164995 and case is closed without transferring my money.

Almost every third day the internet connection is lost on my airtel broadband router. This is a serious problem as i use it got office and not home. I don't receive the physical copy of bill and then there are late bill payment charges added to the same how do i pay the bill without receiving it
Let me know what can be done or else i'll have to switch the network

I am having an issue regarding 4g, 3g services in my area. I have lodged a complaint with airtel bearing sr no 81758919 dated 09 dec 2017 with a promise to resolve the same within 4 days. There on i received a couple of call from the customer care/technical team. The caller asked for my identity and the inquired about the issue. I explained all of them each time that there is data connectivity issue in the area and signal strength is just one and that the mobile toggles between 4g, 3g and 2g. Subsequently, their engineer visited my place on 11 dec 17 and noted the details alongwith the readings and promised to resolve the same next day. He informed that another team will be visiting next day and resolving the issue. The next day again somebody called me and asked the same set of questions that had been asked which had been answered in all my previous conversations. I informed the gentleman of the same and advised him to moved ahead rather then again asking the same questions that the company is knowing about based on their previous interaction with the customer. On hearing this, the representative sounded a bit rude and high headed and disconnected my phone. It is now over 14 days and the issue is yet to be resolved. On inquiry about the service status it is showing as on hold. Please get the issue resolved.

🎾I got a messege of Rs 199 = unlimited local and std calls along with 1GB/day for 28 days.But when i recharged with 199 i only got 1GB for 28 days.Thats fraud and injustice and now want the same benefit that i got in the messege u can check my image.I should get 1GB/day for 28 days other wise i want my money back from airtel and i don't want airtel to be my Service provider