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Updated: Jul 7, 2026
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Anilkt
from Vadodara, Gujarat
Jan 13, 2018
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Address: Vadodara, Gujarat, 390013
Website: www.airtel.in

Dear sir,

I am used of airtel sim post paid since four years of my mobile number. Vas service not being applied by me but getting message. Immediately asking to customer to stop but charges being asking for that vas charges of rs 125 and 75 another vas charges.

Kindly ask the service provider why activating dnd without any information or which individual demand.

Kindly confirm why i should pay for which vas nether i have used nor i have applied. Every day getting message to pay immediately.

Ak tiwari
[protected]
Airtel customer support has been notified about the posted complaint.
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    shravan pishike
    from Hyderabad, Telangana
    Jan 13, 2018
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    Address: Bangalore, Karnataka, 560103

    There's some issue with my airtel sim card. I wasn't getting any signals. So i went to an airtel store near my office to get a new sim. They issued a new sim and said that within 4 hours services will get activated. But it has been more than 24 hours still i'm not getting any signals. I did not expect this kind of service from india's largest mobile network. Details as below:

    Phone number: [protected]
    Alternate number: [protected]
    New sim card issued address: airtel office, kiadb export promotion industry area, itpl road, white field-560066
    If the issue is not resolved at the earliest, i would switch to a another network.
    Jan 13, 2018
    Complaint marked as Resolved 
    the issue has been resolved
    Airtel customer support has been notified about the posted complaint.
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      Vaseem Salman
      from Pune, Maharashtra
      Jan 12, 2018
      Mar 3, 2025
      This thread was updated on Mar 3, 2025
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      Address: Raigad, Maharashtra, 410208

      Hi, airtel india i have recently ported my number from tata docomo to airtel expecting a better service @ airtel. But to my utter disbelief airtel service is pathetic, even after successfully porting my number to airtel, its been almost 48 hrs. I am not able to recharge my prepaid number, no frc, top up nothing works, always there is a message recharge failed, have tried with paytm, freecharge, bank and with airtel.in, still not successful, customer care team is also not providing any resolution nor the airtel store people, its frustating to be with airtel. My number is [protected]. Please fix it asap
      Airtel customer support has been notified about the posted complaint.
      Hi, airtel india i have recently ported my number from Vodafone to airtel expecting a better service @ airtel. But to my utter disbelief airtel service is pathetic, even after successfully porting my number to airtel, its been almost 48 hrs. I am not able to recharge my prepaid number, nothing works, always there is a message recharge failed, have tried with paytm, freecharge, still not successful, unable to connect with customer care, due to validity expired.customer care, its frustating to be with airtel.
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        A
        Ashish6280
        from Bengaluru, Karnataka
        Jan 12, 2018
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        Since my data plan got exhausted, i have taken booster pack, to my surprise its getting auto renewed every month without notifying.

        I trust on airtel before this hence i was not checking the bill every month... But its a clear breach...

        I have not expected this from airtel and when i called customer care, they said that it will not be reverted back..

        What does a booster means? It is supposed to be an additional data recharge which should go off automatically next month...
        Airtel customer support has been notified about the posted complaint.
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          R
          Ravinder Maan
          from Delhi, Delhi
          Jan 12, 2018
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          Address: Jhajjar, Haryana, 124507

          Sir,
          My mobile no above mentioned is ported out from mtnl dolphin prepaid to airtel haryana circle but mobile no [protected] is still non operative and not working inspite of various reminders mail and calls to airtel haryana circle complaint numbers and mail to nodal officer haryana and appellate authority but nothing has been done so far. By this airtel communication is loosing it's creditibility.
          Waiting for prompt action.
          Ravinder singh maan
          Alternate no [protected]
          Airtel customer support has been notified about the posted complaint.
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            D
            Darwin George
            Jan 12, 2018
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            Address: Ernakulam, Kerala, 682010

            Sir/ma’am,

            I was an airtel consumer since last 10-11 years, and i was using [protected] (Prepaid) since 6 years. And used to carry it while i go abroad, lasts november 2017 i have received a sms and as per sms i recharged the above mentioned number, immediately after couple of days phone stared to show “sim card registration failed”

            So very next month i came back to india and i approached one of the airtel outlet (Thoppumpady, kochi, kerala), and explained to the customer care executive about the rough experience that i have gone through. But unfortunately the executive’s response wasn’t a pleasing one. Even i was ready to go for a postpaid connection.

            Because of that bitter experience, i went directly to vodafone i applied for a postpaid connection, they gave me the number which similar to my old number, hence my family members also switched in to vodafone.

            As a last attempt i am writing this email, if there is any chance to gain my old airtel number [protected].

            Hoping for the best action from you
            Airtel customer support has been notified about the posted complaint.
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              mayur kulye
              from Mumbai, Maharashtra
              Jan 12, 2018
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              Address: Thane, Maharashtra, 400604

              Dear team,

              Hi i am mayur kulye, recently i have did a recharge transaction through debit card. But due user interface i have entered wrong no during the transaction.

              Kindly reverse the same in correct mobile no.
              I have already message the same information to “59109” but i got respond “no keyword found”

              Now please do the same on urgent basis…. Details are as below….

              Date - 12/01/2018

              Correct mobile number-[[protected]]

              Wrong mobile number-[[protected]]

              Amount -399
              Airtel customer support has been notified about the posted complaint.
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                B
                bobby.jesu
                from Mangalore, Karnataka
                Jan 12, 2018
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                I have lost my postpaid sim and have blocked the calls even 2months back. My sim belongs to odisha and in karnataka when ever i am going to any of outlet they suggest me to go another retail. I belived airtel ll give best service and now i am paying the monthly charges. Could any on say i work in banglore and for getting mu sim back i have to my home town back to odisha... Please help else i have to look for some other serious options. My lost no. [protected]. Contact me on mail
                Mr. [protected]@yahoo.com
                Airtel customer support has been notified about the posted complaint.
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                  mahendra singh ajay
                  from Dhaulpur, Rajasthan
                  Jan 12, 2018
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                  Address: Kota, Rajasthan

                  Dear sir
                  I have a mobile of samsung company. Model no is galaxy a9 pro. Which cost at purchasing time is 29900/-. I am customer of airtel. Airtel launch scheme for mobile protection. I taken this facility 79/- per month from airtel for mobile protection. One day my mobile damaged in court dated-9/01/2018. I claimed mobile on airtel. But after 3 days airtel told mee your claim closed due to improper handling. If i proper handling of phone than how can damaged phone.
                  Its fraud with mee by airtel company and they misguide mee.
                  Sir, i request to you please justify this issue and give me justice.
                  Airtel customer support has been notified about the posted complaint.
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                    S
                    Sujal25
                    from Pune, Maharashtra
                    Jan 12, 2018
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                    Address: South Goa, Goa, 403709
                    Website: My airtel app

                    Payment failed: your recent transaction for airtel mobile number: [protected], amount - rs. 399.0 and txn id 149487 has failed. Please click on the below link to try again. https://pay.airtel.in/red/r/3cade014s

                    Recharge was done through my airtel app on 5th january 2018. Money debited 399. From union bank of india ac. But yet ita not been refunded.
                    Airtel customer support has been notified about the posted complaint.
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                      Ankit kumar121
                      from Jamshedpur, Jharkhand
                      Jan 12, 2018
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                      Sir i want to complain against airtel company who continuously cheat to customer. I have recharged with 448 with airtel payment bank. But recharge is not done and this amount is transfered to airtel wallet. When i want to use wallet then it show your account is not allowed for debit. I complain at 400 number but problem is not resolved due to d. O. B in airtel payment bank not match with adhar d. O. B.
                      Airtel customer support has been notified about the posted complaint.
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                        Zeba Sultan
                        from Mumbai, Maharashtra
                        Jan 12, 2018
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                        Address: Mumbai City, Maharashtra, 400070

                        I have been raising complaints to airtel since i am unable to use 4 g and there is no service in my current location.

                        I got tired and i tried to port my number multiple times to another service provider.
                        Every single time i tried doing that, airtel kept giving me consolation that they will work on the issue. It has been a month and a half and the issue has not yet resolved.

                        Yet they are asking me to make a payment for 2 months to port my number to another service provider. My airtel account is reflecting the amount of data that is unused.

                        Not just that i have suffered heavy loss in business because my customers were unable to contact me.

                        I want airtel to wave off my bill and i want to port my number to another service provider. Also, i want a compensation for constant harassment, mental torture and the losses i incurred because of their lax attitude.
                        Airtel customer support has been notified about the posted complaint.
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                          Rajanbatra92
                          from Bardoli, Gujarat
                          Jan 12, 2018
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                          Address: Gandhinagar, Gujarat, 382421

                          I am not able to recharge my mobile
                          Airtel prepaid mobile [protected] from last many days, every time i am getting same error i. E. Transaction failed. Itried to recharge through many ways i. E. My airtel app, airtle website, 3rd party websites etc.

                          I have also contacted customer care many a time but not getting any satisfactory reply or solution which is very frustrating and unprofessional.

                          Please help asap otherwise i would like my number to be ported out please.

                          Thanks
                          Airtel customer support has been notified about the posted complaint.
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                            Sudarshan Majumdar
                            from Chennai, Tamil Nadu
                            Jan 12, 2018
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                            Address: Kolkata, West Bengal, 700153
                            Website: www.airtel.in

                            I have converted my airtel number ([protected]) from postpaid to prepaid today. When i try to recharge error msg appears 'please enter a valid airtel number'.

                            I checked with the customer care as well, they said that the number is active and functional. I can receive calls but not able to make any outgoing calls because of insufficient balance. I tried to log a complaint at airtel office, but they are saying it may take more than 1 week to resolve this issue. I have been using the same number as postpaid for years. This is a very poor service from such a reputed brand. Just frustrated with airtel service. Its better to shift jio compare to airtel. Airtel don't even care their customer. I
                            Airtel customer support has been notified about the posted complaint.
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                              Swetha Pradeep
                              from Thiruvananthapuram, Kerala
                              Jan 12, 2018
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                              Address: 600048

                              Myself pradeep k v, i am not able to speak my customer care executive from my airtel prepaid no. I am old customer of airtel. I was facing the same problm for a long time. Still am facing. If i call to customer care from othr no. They tell to send a message to 121. I tried it so many times. Nothing worked out. I dont know what kind of service airtel is providing. Can u pls help me out.
                              Airtel customer support has been notified about the posted complaint.
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                                Vasant050282
                                from Mumbai, Maharashtra
                                Jan 12, 2018
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                                Hi

                                This is regard to airtel connectivity - net cable wiring needed — opposite to artemis hospital, sec 51, gurgaon, haryana 122001

                                I am residing in this sector - 52 from last one and half year and i have been contacted more than 3 times to customer care for broad band connection but they are saying - no setup present (Airtel net cable wiring not present) so it can't be done. This sector is fully developed now - so many new houses built up - many people are residing now. More than 15 to 20 house owner wants to take airtel broad band connection.

                                So i request you to setup net wire connectivity asap. So that people of this sector - 52 can take airtel broadband connection.

                                Please adhere this request asap.

                                Thanks
                                Vasant kumar
                                Airtel customer support has been notified about the posted complaint.
                                Jan 12, 2018
                                Updated by Vasant050282
                                I mean to say in subject line - Airtel Broadband Connectivity needed in Sector 52 - Opposite to Artemis Hospital, Sec 51, Gurgaon, Haryana 122001
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                                  Purba banerjee
                                  from Ranaghat, West Bengal
                                  Jan 12, 2018
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                                  Address: 741201

                                  I had broken my postpaid airtel sim before 1 year. I suddenly notice that someone using my ph no. I request u to block the sim. It may causes harm. So i am request u. My number was [protected]. Please block this sim card. It is spam. Please fix it as soon as possible. I am not using the sim since 1 year. I have called in this number today from my another number. Still it is active.
                                  Airtel customer support has been notified about the posted complaint.
                                  I received a massage that Airtel spacial offer of RS 98 =10gb(2gb+8gb).But I received only one GB on 10/01/2018.So kindly do for helpful.
                                  Send special offer message n gives half of it. Im fed up paying so much money. App shows 99 recharge for 28 days but validity comes for 5 days only ... app show n sends message of 399 validity 80 days but the reality is only 28 days. Custoner service never helps n disconnects call
                                  I can't send any text messages from my airtel number [protected].. I'm using these sim from only 2 months.. I can't send messages even if there is balance in my account.. Help me to solve my problem
                                  Tumhari maa ki choot madarchod ghante ka best network h bsdk phn to lgta nhi h awj to ati nhi h kbhi maa chuda rhe ho apni sale aukat na ho to boloa mt kro logo ko chutia bna rhe ho bs
                                  I have ported to Airtel from aircel . I am getting network problem . I have to try 6 to 10 times to connect a single call .

                                  Please resolve it ..
                                  I need Hand set Service For My phone It Had been screen Damaged. Kindly look out this Issues My Airtel Number Is [protected].
                                  Please remove miniplex channel its number is 192 from my service
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                                    manish Balkrishna Yadav
                                    from Mumbai, Maharashtra
                                    Jan 12, 2018
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                                    Address: Thane, Maharashtra, 400603
                                    Website: Airtel cheating honest customer

                                    Pls call me [protected] urgently. Last month you charged 750 bill and my actual bill was 160. My plan is 99 and i had still 2 gb data balance as on 10 jan 2018 still you charged net charges 450 after i complaint airtel wave 450 net charges and after that payment was 288 from that i am getting 120 discount as per my plan so my bill was 160 i paid 150 but you still not wave off rs.120 from my dec.17 bill as airtel customer care executive promised that i will get 120 wa
                                    Airtel customer support has been notified about the posted complaint.
                                    I was doing recharge by using Airtel application.. at the time of recharge it was showing that recharge with 399/- and days was showing 70 but when I recharged I got on 56 days.
                                    Recharged for airtel prepaid no:[protected], amount deducted twice. Refund the amount
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                                      N
                                      Nitsingh
                                      Jan 12, 2018
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                                      Address: 110096

                                      My main concern is the following (Why i have raised complaint):
                                      1. Call drop issue: no network available most of the time and you assure better connectivity network. Don’t know why?
                                      2. Speed of 4g, 3g and 2g is not good. 2g of vodafone is much better than your 3g and 4g network.
                                      3. Calls get disconnected frequently.
                                      4. Why complaint has been closed without customer feedback (Does customer feedback value for airtel or not).
                                      5. Complaint was raised last year 2017 but no update/resolution has been provided yet. We have to call them and get update. But they don't have any moral responsibility to update us.
                                      Airtel customer support has been notified about the posted complaint.
                                      There is a problem in my airtel SIM no.[protected] in this SIM when i place call then other side can not hear my voice but when others call on my mobile the voice quality remains excellent kindly look into it as service personnel could not be contacted despite several efforts
                                      My incoming, outgoing and every service stopped on Thursday night . In the morning i complaint to customer care(Ref. number is CICPL[protected]). Executive officer told me your incoming call will be started in 24 hours but now 34 hours spend but still my incoming call service stop.
                                      My airtel aap me 448 ka offer show kiya 82 days ki validity ke saat mai recharge kiya magar mujhe benefits sirf 70 days hi mile aur min 50. Rupees cash bak ka offer tha magar kuch bhi nai mila please help
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                                        H
                                        hitupalu
                                        from Delhi, Delhi
                                        Jan 12, 2018
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                                        Address: Ahmedabad, Gujarat, 380004

                                        Dear team,

                                        Employee id -42694
                                        Name :- palak bhatt

                                        Ticket -[protected]

                                        Please provide pf no and uan details to transfer or withdrawal my pf asap.

                                        I have tried but unable to contact nd haven't received any reply yet.

                                        Also please provide contact details for more information to ask if possible.

                                        Waiting for your prompt reply

                                        Regards,
                                        Palak bhatt
                                        [protected]
                                        Airtel customer support has been notified about the posted complaint.
                                        There is a wide problem of signals
                                        my 4g services turn 'e' when i enter pantnagar university
                                        I lost my mobile and need to deactivate the Mobile Number [protected]. I am trying to reach customer care but couldn't able to do.
                                        Date of Incident : 06th Jan 2018
                                        Mobile number : [protected]
                                        No complaint is registered yet. Need to deactivate the mobile number.
                                        I opted for 399 plan this morning. (Unlimited calls with 1 GB usage per day valid up to 70 days)
                                        The amount is debited from my account, however the Airtel balance is still showing 0.
                                        Tried 3 times to reach customer care (121). I was unsuccessful.
                                        My recharge Order:[protected]
                                        I’m using iPhone 7 and despite using a 4g handset I’m not able to use internet at a good speed. I feel very irritated at all times. Even in a metro city like Bangalore it’s happening. In your ads you post that you get full Tower in Himalayas ! Clearly cheating consumers.
                                        Dear sir,
                                        I am using airtel no [protected].
                                        Since November i am facing too much of signal problem that i could not even make a call from my cell at home.
                                        I have complained several time on customer care no but i am still not setisfied with their steps
                                        Kindly consider my problem and resolve it as earliest as possible

                                        Thank u
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