Airtel Complaints & Reviews

Sir... Mere airtel number [protected] par mene 499 ka richarge karaya tha. Free 1gb data daily + free calling recharge ki validity 70 days jo ki 7/01/2018 ko khatm ho rahi hai. Lekin me aaj nahi call or nahi data use kar pa raha hu. Mene 198 or 121 pe customer care se bat karne ki koshish ki lekin vaha par bat nhi ho pa rahi hai.

Plz sort this out. Mujhe urgent call karni hai or mujhe out of ciyy bhi jana hai to please please mujhe call kare.

Regarding my previous complaint. Airtel people has not bothered about the complaint.. Please look in to it. Please contact to [protected]... The owner of the number is having little difficult to explain n the recharge is done by me. So please contact me.. Please go through the complaint which i have given previous n i hope u will solve this issue soon.

I have an airtel prepaid connection number... From punjab. Whenever i was in roaming i am unable to make outgoing calls, but receive incoming calls. Now i am in roaming and facing same problem. I am really facing problems with this kind of poor services from airtel. Kindly look at this matter and try to resolve my problem. Thanks

Mobile no. [protected]

At november 6th 2017 i visited to panama & on 11th nov i recharged with ir pack of 3995 rs which include 3 gb data & 200min. Incoming/outgoing for 10 days, but during that 10 days period none of service worked on my phone, instead when enabled mobile data, amount deducted from my wallet balance.

On 13 nov. I called with skype no. On hotel wifi to customer care & they assured me that they have taken my complaint & team revert on the issue but none of them replied & issue remain open. Ref. No. Cgpsc[protected].

On 28th nov. Again after return from onsite i raised this concern & want to know the status of complaint. But represented said there was no any complaint and issue was resolved then i ask for to share all my data usage & call usage details but they didn't provide & again forwarded my concern to another dept. Ref. No. Cbdmo[protected]. Same day i received call from airtel representative and said they are working on to identify the issue and will revert with details but till date no one responded again.

Now airtel customer completely refused for any complaint in this regard & said nothing was wrong, also unable to clarify why the wallet balance deduct when i availed the pack of 3gb & 200min voice incoming/outgoing.

For me its a fraud by airtel to its consumers availing international roaming & wasted my 3995 rs
Regards,
Sumit
[protected]

In my airtel app one landline number is automatically added and bundled with my postpaid connection and getting data benefits. I complained about that alot times but no one is giving me exact details. As my number is mumbai circle number and broadband connection is of madhya pradesh circle so both circles are not helping me. I am frustrated with the service of airtel. Apart from this i want to port the number so i request for porting code, the person called me for retention and gave wrong details about the plan and changed my plan. The bill generated was of high amount and plan will be of low amount. I am loyal customer of airtel since 2011 but now i think company is not working properly.

Hi,

I am shalini, i work in an mnc, i am writing this email with great depression and frustration.

I recently raised a request to convert from postpaid to prepaid connection of my airtel number [protected]. Raised this request on tue 5th dec at airtel office in hsr layout sector 2 parangipalya, bangalore 5600103. They gave a prepaid sim and said it will take 48hrs to get activated. On wed 6th dec my postpaid sim got deactivated.

But from that day till now my new sim (Prepaid) which they gave is not at all activated. I am struggling everyday without mobile service. Its been 6days till now there is no action from there end. They are least bothered about customers infact they dont even care. Everday i go there and ask them why sim is not activated, they give same reason everyday as "some technical issue" and technical team has to deal with it. I dont understand who the technical team is and how to contact them. There is no use of talking to these people at airtel office they dont even understand how customer feels and how to respect them. I know its pretty big mail but hope atleast somebody reads there and give me some solution for all the pain i have taken these 6days. Please understand my situation and please take action against those people sitting there in airtel office hsr layout.

Please help me to get my sim activated asap

Year ago i added some rs 12, 000 to my airtel bank account in credit card which i use for paying bills and mobile purchase for our airtel post-paid mobile accounts. Recently i started getting an error and the customer service at airtel told me that my account is in 'debit freeze' and asked me to submit proof of id and address proof which i did, now they are asking for aadhar card number my mail i'd
[protected]@gmail.com
Plz unfreeze my account

Sir hame apne number messages or call ki jankari chahiye kripya agar aap jald se jald jankari de de name khusi hogi
I want to detail my number so
Please sir send details
February's call history and (Sms) messages history pdf file on this emailid

[protected]@gmail.com this is my airtel number :=
[protected] :=
Please sir
'your sincerely'
Regarded please

My airtel broadband connection has received excess bill as compare to earlier bills. On calling to costumer care, i get to know that my plan has been changed on relocating to noida from gurgaon where as while shifting, airtel has confirmed that my plan will remain same.

This is really disappointing attitude from airtel. They have neither close my gurgaon connection and also activated new plan on noida connection.

I am using airtel from 8 years and using airtel broadband from 2 years but i have never expected such behaviour from airtel.

My mobile number is [protected].

I regret to inform you i am facing issue regarding call drop and internet not working properly from last 3 month.
In that regarding i have already inform to airtel customer care but still am not getting any response form there side.

Is it only portability solution for this issue...?
Complain no.[protected]
Mob - [protected]

Regards
Niraj

I had requested to cancel my postpaid airtel dongle number:[protected]. But they keep on charging me every month even tough i have not used any of the data.

My plan is data card 999_new (Without voice and sms) and device is alcatel mw40cj
Imei [protected].

I want to disconnect as soon as possible to avoid charges.

I have sent them frequent mails but no one response. Kindly help me in this matter.

I have been using my airtel number for the past 17 years. Last month without my knowledge 3 value added services were added - rs.49 on 15th november for topdoctorsonline, rs.35 for glamour zone on 23rd november and rs.99 for superstore on december 4th. I deactivated the services on the same day by using mobile app and sms, but i have been charged for the same in my bill along with taxes

Hi Team we recently ported to airtel from other net work .first time they charged Rs250 for data and voice for month. But no use to be in airtel since they are not activated 4G . We called customer care and registered complaint no::C4GDA[protected]. but no one is tacking action on this. My money totally waste. Please help me on this.

Sir i am using airtel 4 postpaid number in bhilwara, but from last 1 year having many issues in 4 g network . I request u to take an action . Ihad complained many times in airtel officeor ustomer support number . But they had not done anything for me .Please reply me on my mail id . [protected]@gmail.Com . I dont want to port but i want better service from my company as bacause i am the oldest customer of aairtel

Recharged my prepaid no. With 448 airtel prepaid plan on 12 november 2017, which will remain for 70 days as per the plan from airtel. But on 12th december 2017 activated same 448 airtel prepaid plan by mistake.. While 448 1 plan already active on my airtel prepaid service, need refund for other 448 deducted for same plan for same services..
Awaiting for your revert.

My airtel number [protected] suddenly stopped receiving signal on 26 nov 17. I complained on [protected]@airtel.in atleast 10 times. I also got duplicate sim from the airtel shop twice but still for 17 days today 12 dec, the problem is not resolved. They are unable to find out the problem too which is highly unprofessional. I have had to suffer mental turmoil for long because of this issue. Please do the needful as soon as possible

I had applied for mnp from airtel postpaid - bangalore circle to airtel prepaid - chennai circle on dec 1st, 2017 using aadhar as identity proof and authenticated using finger print with a nearby retailer.

The old sim card was observed to be deactivated on 9th dec, 2017. No notification sms was received for the porting activity. When the new sim card was inserted, it failed with error "sim card registration failed".

I had contacted airtel at 121 several times during the day on 9th dec and 10th dec, 2017. All the suggestions given were tried out but turned out to be futile.
I. Restart the phone
Ii. Insert sim in another phone
Iii. Select ind airtel manually in network settings

I was promised that connection will be activated withing 15 mins, 2 hrs, 4 hrs etc. Over the phone. Nothing worked.

A written complaint was made to airtel [protected]@in. Airtel.com on 10th dec, 2017.
Reference number: 56899227 was generated on 11th dec, 2017. A follow-up email from the service specialist from airtel was received with useless response.

I forwarded that email to the airtel's appellate authority for tamil nadu (Nodalofficer. [protected]@in. Airtel.com) and followed up with a telephone call immediately ([protected]). The details were found from https://www.airtel.in/mobile-nodal-officer.

I received a response from nodal team on the same day (11th dec, 2017) that the issue was being looked into and i will be updated on the progress.

That was the last that i had heard from them.

My day to day routine requires me to stay connected at all times. Since all my accounts are linked to my mobile phone number, it has been extremely difficult to carry out my activities.

Kindly look into this issue and facilitate a speedy resolution.

Gamepind service activated automatically on my mobile phone number [protected] and a sum of rs 30 deducted. Its a breach of trust by airtel. If like this manner services got activated then customer has to port from these unreliable operator services. I have to deactivate the service when i saw this wonderful sms from airtel. I already ported to airtel from tata docomo few months back and now i realize it was a mistake. Noone has time nowadays for such things to get sorted out. Kindly look into it.

Hi, my wife moved to bangalore after our marriage and i have initiated the request to change her airtel postpaid from andhra to karnataka.

I have initiated the request with airtel customer support and i also went to airtel store last month.

Nothing is done so far and i am paying a lot for her outgoing airtel calls. I am ending up paying 1600 per month because of this. I am not sure why it is taking more time just to migrate her postpaid plan to karnataka.

I am not happy with the way they respond saying wait for sometime.

Actually, i wanted to change her plan from postpaid to prepaid and from andhra to karnataka. I went to store last month in indiranagar bangalore and i asked them to make this change. I have submitted all the documents they have asked for and they asked me to wait for 90 days. I am not sure why i need to wait for 90 days to make this simple change.

And they said if i want to change her plan from andhra postpaid to karnataka postpaid, it will be activated in 48 hours, so i did that to avoid extra charges and even this change is not done yet and i am paying a lot for the bill.

My airtel hotspot was working fine till today afternoon. But now i am able to connect to it but there is no internet connection. There is an exclamation sign on the connection.

The internet connection is not available anymore. The hotspot hasn't been used today so the data limit hasn't exceeded too.

Airtel no. - [protected]
User name - imran alam