Airtel Complaints & Reviews

Hi,

I am a frasted customer of airtel, because before 6 month ago i raised a complaint about internet issue, but somehow it is still in pending, but this is not a issue in your openion, but still on 10th dec.2017, i visit the following airtel store, submit documentation for postpaid to prepaid conversion, he gave me 2 days deadline, but it is not resolved, again i called customer care they said it takes 4 days, ok i again wait for 4 days, but it is not converted, again i complaint customer care, they gave 24 hours deadline, but again same the issue was not resolved, then i visited airtel store they said they dont have any revert of the mail, again i called customer care they again gave me 24 hours deadline, but still the same issue this is not converted, i call prepaid customer service they said they didn't have any request about postpaid to prepaid conversion.

So my question is, is i have to pay 1 year bill extra to convert this number to prepaid in airtel prepaid as well, is this is the way you deal with your customer?, or like my previous request against internet which is not solved after 6 month, like that i have to wait 6 month atleaset for conversion.

I am very frasted with your service, i dont know i am with your network since more then 1 year.
I visited your store 2 times - one side auto expence is - 60 for both side 120, so i visited 2 times - means rs.240.
Again i have to pay my rentel 1 week extra mean approx 200. So i have to pay total rs. 440, for this, till today.
So who is goint to bear this expence.

Thats beacuse i need this number, thats why i am waiting and requesting, otherwise i through this number an your service in dustbin.

Or i have to to customer forum, for this, please tell clearly. And asap, so that i will take necessry steps.

Store address - airtel store, sec 14, gurgaon, near om sweets. Gurgaon (Delhi ncr)
My number is - [protected].

Again your frusted customer.

Ganesh chandra joshi
[protected]

Hi all,
I have raised a complain before 4 to 5 months regarding network issue in my area. But nothing happened until i shoot a mail to the nodal office. After mailing nodal officer a survey held at my address in next 15 days and after that nothing happend yet.

It was happened before 4 to 5 months ago and i am still facing the same issue. Now what is the solution i am not able to understand as the upper level management also don’t looks interested to resolve the issue.

Port number in other operator will be better option.
Poor network, no voice clarity, no 4g connection/3g worst as well and network remains poor always.

Hi team,
I have entered a wrong mobile number and need to get it to my correct number. I have recharged in the airtel online recharge official websie. Please help me. I have also tried 'wrc (Wrongno) (Transid) (Amt) (Correctno) send to 59109' message. I responded as no keyword found.

Wrc (Wrongno - +91 [protected]) (Transid[protected]Amt - 448.00) (Correctno - +[protected]

Date-07/05/2017

Correct mobile number-[+[protected]]

Wrong mobile number-[+91 [protected]]

Amount -448.00 (70 days pack, 1 gb/day, unlimited local/std, unlimited incoming/outgoing roaming)

Transaction id[protected].

Request you to please address the query as soon as possible.

Details are clearly mentioned.

Please call on [protected] in case of queries. Please consider my request on priority.

Regards,
Surabhi srivastava

Hi,

I have airtel prepaid no which i have been using since 2 years. This number is registered in my all banks and gov. Record.

I am in international roaming and have problem with network. I logged a case with airtel ' [|bal|ref56826595|]' and mail flow is running since more than 7 days now but no output.

Every alternate day someone calls and tells that matter has been escalated but output is still 0.

Not sure how to escalate this issue to airtel higher management. If anyone has any reference then please share it with me.

I can’t transact any amount. I loaded 11100 from my credit card to airtel wallet. Now it say debit to your account not allowed. I can’t pay for anything. This airtel app is rubbish. Kindly give my money back. My number [protected]. I don’t understand how can they not allowed transaction. Further the customer care [protected] for outside airtel numbers doesn’t have speak to customer care option

Hi airtel i have reachge my bht mobile number my mistake in case of sending money transfer i press wrong button i have to send him money but it wrong i have reached it from paytm i have talk to paytm they said airtel can help you they have given me ouery ref no 46067746 and defence number [protected] i have done the reached it on 16 dec at 11.30 my mobile number of patymis [protected] and i have send tomy bht [protected] and he is also y airtel and he have first only reached of 3 months so can you please refund my money in my paytm pls it's was a mistake pls help me airtel my patym n is[protected] and my mail is jai dudani [protected]@gmail.com is some things pls help means mail me if you can or not pls it's a request pls beauc it's mistake pls help me pls

In delhi, i got a new card on dec 16th at 3 p. M but cannot active my card.. Yesterday i go to cp airtel store again after buying the new card. They told it was airtel system problem and i should wait for 24 hours to reactive the card again. Now more than 24 hours, still cannot connect 59059 to active my card. Very urgent! My card no. Is [protected]. I am a foreigner and this is the forth year i come to india. I used airtel and vodaphone before. I think airtel is good. But what happened to airtel now? Bad service!!!

Dear sir,

Myself “ashwani raj” using airtel number “[protected]” since long while moving to china for a business trip i subcribed to a basic 2999 plan for 10 days, i used 1 gb of it in 5 days and disconnected it once i landed in india. Now airtel gave me a bill of 78000/- after almost 2 months, against international roaming data usage for a period of 1 hours in bangkok. I didn’t subscribe to thailand roaming. I used free wifi at the airport and now airtel people are calling in for bill payment.

I have few question, when my credit limit is 2000/-, how come airtel didn’t restrict my services? Why i have not received my alert and mail regarding the usage? Why i have been told to wait for 2 months for bill?

I am a working person with very low income i have the responsibility for my family, i am the only person working in my family. Due to this wrong bill, i m mentally disturb, i am not able to pay this wrong bill. Please get this checked.

Thanks!
Ashwani

Hi,

I submitted a request to convert my postpaid number to prepaid on dec 11th monday. I paid all bills promptly on time and settled the interim balance of billing cycle and got a prepaid sim for 30 rs from airtel arc facility at navalur chennai. I was informed that the migration would happen in 96 hours (4 days) after which for 1 day my mobile wouldn't work and thereafter i can use the prepaid sim. It's now more than 7 days nothing has happened and airtel appellate team doesn't respond to my emails any longer. Airtel customer is so poor and pathetic and it is better to avoid airtel in chennai or tn circle. As the appellate officer manikandan (I assume is new) is a complete waste and customers will have to lose their valuable time and not offered any good service.

Sir,
We have used airtel sim past 10 years. Now my sim is registered fail. Sim is not working i have given the sim number to my all communication. I enroll in aadharr link last 2 weeks. My mobile number is [protected]. Pls we have solve the problem as soon as possible. We have good relation with my airtel communication. Pls we have solve and the same number should activate for me.

I recharged my mobile no with ₹509 and it didn't showed but amount was deducted. So i recharged again with 509 on the same number and i recieved the confirmation message of the first just before second recharge was done.in short done same recharge of 509 on same number twice. When i asked the customer care people and even gone to airtel store to either refund or to extend the validity they refused me to do so. As in reliance jio if...

I am ported to airtel on 18th dec 2017 my sim is activated and iam not able to recieve calls and messages on my sim
I tried reaching customer care on 121 and 198 but all efforts are in vain, i tried to reach customer care through email also but of no use

Please resolve this issue

I have a lot of client meetings, and they are unable to reach me bcz of this problem

My no is [protected]

Thanks

I mistakenly recharged with rs 448 on [protected] while it should be [protected]. I called customer care but they said they can't do anything. I recharged with airtel website and i have transaction id from bank still airtel can't revert the transaction. Very bad customer service. Customer care doesn't reply properly and try to understand the problem. Worst service provider. Now i have made request for porting to vodafone

Hello,

I am very sorry to say this, but airtel is not giving a good and immediate service to customers. I am damn bored of rising complaints against the service, which now i call it as third class.

I had changed the plan from 8mbps to 16mbps, but the modem needs to be changed to run on 16mbps. We had registered so many complaints to send the technicians. The service centre say they have assigned the technician and will look into it within 2 hours. But still that 2 hrs has not yet come even after 3-4 days.

Consider this as a very serious issue, which may lead to loss of customers good reviews. If this issue is not solved by monday i am gonna remove the airtel broadband connection and get the reviews down sharing this with others who are eager to join as airtel customers.

Thanks,
Anup v

Dear airtel, we are unsatisfied with ur bad land line service in mangalore.
On thursday[protected] we contact ur airtel dealer in manglore bijai for get two landline connection. We completed all procedure like biomatric and all. So we got two number which is[protected], 4110107
But now ur airtel dealer without any intimation refusing to give connection.. Sales excucative mr. Thowkil ([protected]) saying im helpless, pls contact our manager mr. Aravind ([protected])
But unfortunately he is no reachble from saturday[protected] to[protected] sunday.

Never expect this type of bad service and careless. So we are going to raise complaint in consumer court mangalore for further action.

With regards
Shri mane
Mangalore
Karnataka
Phone; [protected]

I contacted airtel broadband for a broadband connection, i asked the executive of airtel for around ten times that wether the connection is available in my area and all times airtel executive without checking said yes sir connection is available and asked me to make the payment as soon as possible and i made the payment on airtel executive commitment actually false commitment i have attached the copy of payment. Now for the false commitment made by airtel they are asking me to wait for 15 days for refund, already they made me wait for 48 hours saying that connection is available and we will install it soon, i never expected this from airtel, very disappointed, i request airtel to refund my money as soon as possible and make sure to refund on monday. Being a valuable customer of airtel i expect airtel to solve this as soon as possible. And i advice airtel to plz remove such executives who are degrading airtel status
Executive name santosh
Executive number[protected] he is the guy who gave false commitment and made me make payment as soon as possible.
My name faiz anis
My no. [protected]
Alternate number [protected]
Payment caf no:-4021689
Amount 590

Please airtel users PORT ur number to some other network when u can send SMS. This is my 5th day I can't do anything with airtel prepaid Sim. Contancted 121 4 times, visited showroom 2 times but no use. They are saying everything is OK your no in our system. I tried all the options they suggested to do. Showroom people even can't resolve it.

Dear sir /madam
My name is swapnilkumar g akkalkot I have porteded my number vodafone to airtel my incoming call was bared yesterday I have launched complent 3 times but I didn't get that complement number but this reason weather solving problem or not ? I have faceing problem secound day kindly do the needful

Regards
Swapnilkumar
Bijapur

Hi,

I was using a postpaid number, dueto some financial problem was not able to make the payment on time, i asked for extension, the agent name rashmi shouted on me on the phone and said complain i[censored] want to.
I am upset with airtel they blocked my number which was linked every where i faced so much problem.
Airtel have never been good, never when i joined they lied, then the customer service representatives are so rude.

I wont pay the bill until airtel give me a compensation.

I added 1500/- to airtel money wallet, and i tried to pay airtel broadband bill which is 1400 and it say "debit for this account is not allowed". I have attached screenshot in this post, i dont understand the meaning "debit for this account is not allowed" and use of this useless airtel money service. I want my money back. My registered mobile no is [protected]