Airtel Complaints & Reviews

Hi,

I have called up the customer care for slow network as it is taking too long time.. Much slower than 2g. Your executive couldn't resolve the issue as i am still facing the issue of slower net speed. I switched to airtel recently but i guess jio was working much much better than this. I guess i did blunder mistake for recharging airtel.

Better to rectify it at the earliest

+91 [protected]

Hi,

By mistake i did an online recharge through paytm on the wrong number for the amount of 500.
Correct number is [protected]. Instead i got the recharge done on [protected].
Could you please help me redirecting the recharge to the correct number.
Operator ref. Number[protected]
I called airtel customer care and could not get much help and the executives were rude as well. Please help me resolving this issue at the earliest.

Sir, on 10.1.2018 at 2155ist i took train at tiruvallur towards central local train.
At about 2240ist the train stopped at ambattur rly stn. Suddenly a thief snatched my mobile jumpedout to rly track. By this time train moved towards central. I was listening songs while sitting inside the train. I shouted. People came. Immediately when the train stopped to pattaravakkam rly stn, i given complaint to onduty police office n 1st class lady compartment. Then i came to my residence korattur.

Please block my number [protected]

Chinnasamy p
F3 keerthi apartment
No 12 duraisamy reddy 2nd street
Korattur
Chennai 600080
Dob[protected]
Alternate contact no
My wife vijayalakshmi [protected]
My son manoj kumar [protected]
My son rajesh kumar [protected]

A debit cannot be processed without aadhar linking to airtel payments bank, but how come credit to the same account is processed without an error?

They call themselves as airtel payments bank, but they cannot process the reversal of the cr transaction?

The complaint cell 198, the most educated, responsible and respective
Representative and his manager both cannot explain
• why their organization or app informs customer that aadhar is mandatory while registering?
• they cannot provide customer complaint call reference number for future reference and
• they cannot take complaint from customer and provide ticket number.
• and they are trying to convince the customer that their system does not provide ticket or sr number

You better update your useless my airtel app, to not to perform cr and db operations if a customer doesn’t link their aadhar.

Why are you so greedy for people’s money and arrogant to reversal their money?

Why you need customers aadhar electronic copy by email?

Please explain

I have added amount in airtel wallet but unable to use it for any transactions and it is showing as debit for these account in not valid, please advise how can i use those amount and why is it showing as not valid for debit. These is totally unfair with customers suffering such cases. Everyone should take serious action on such service provider. Please reply back

Receiving many call by this no [protected] and nobody speaking when i attended. Also, unable to callback.

This call is being initiated by airtel right after i registered for single or data card.

Also, i received a call from one of the airtel representative for address cross verification and then nothing happened except useless and stressful call from [protected]. Kindly, stop these calls asap.

Hai, recently i bought new airtel sim (As my previous airtel sim was deactivated) from manipal and i am unable to receive any calls from my friends and family. It always says that i have forwarded the call when i haven't and i have also tried to contact the customer service but to vain it doesn't connect. I hope you'll resolve the issue asap.

P. S: do not be lazy

Recently it has come to my notice that Airtel has misused my Aadhar data which I submitted for SIM verification of my Airtel Prepaid number.
On noticing this I sent number of emails to [protected]@airtelmoney.com but they are demanding me to upload my Aadhar and bank account details as there is a balance in the account. I mailed them that as it is solely there fault I am not going to provide any data and they can sent the balance amount by money order or DD to the address mentioned as in my Aadhar which they were not doing.
After a long struggle on 8th Jan 2018 I could speak to there customer executive and on his advise I went to the nearest Airtel money centre to withdraw the balance. Out of Rs107.57 they have paid me Rs 100 and said withdrawal only possible in multiples of Rs 10. I again contacted Airtel customer care but they say account cannot be closed as there is Balance.
I suspect this is a way of cheating which caused me ample of tension, suffering, time and financial loss.
so I humbly request you to get the balance amount and get a confirmation from Airtel that the unauthorised account they opened on my name is terminated.
Thanking you
Dinesh kumar.
Mob [protected]
email [protected]@gmail.com

Hi concern

My number is [protected]. I'm not able to recharge my number thru any internet platform or mobile wallet. I also tried with airtel payment wallet, but can not do that too.

In other platforms it says "airtel declined the order" & in airtel payment wallet it says "translation failed"

However, when i went to airtel retailer, the sales person can recharge my number normally (Without internet)

I request airtel authority to look into this matter & solve it on the earliest.

I went yesterday to thakurpukur airtel store for my airtel prepaid number to postpaid conversion. The number is [protected].
For that reason they had taken my alternate contact number. But they wrote my alternate contact number wrongly, the number is [protected] but they wrote it [protected]. That's why my verification not completed. The conversion process get delayed.
I want the process to be completed as soon as possible.

Hi,
This is manikandan. K writing from 6, street, yashwanth nagar, madambakkam, chennai, east tambaram. Recently airtel persons installed a pillar in front of my house which is used for their optic fiber connections. Even though as a house owner i objected, they did the installation.

So many times i called the person in charge for the installation he refused to
Accept my call and used abusive words when attend my calls.

Since the post is obstacles to my construction work, i request the concern person or authorities to remove it.in case if failed to remove the pillar, i need to take a legal action.

My contact number is manikandan, [protected].

Airtel is offering to pay lic policy premium through airtel payments bank account without any charges. So i have loaded 5000+ into my airtel money account. Now i am unable to pay my premium using airtel money. I have logged into licindia website and choose the airtel money as payment wallet. After submitting the otp i was always getting "transaction failed" i have been facing this issue for the past one week. Raised a complaint but so far no use. My case id [case:1319412].

Is this the way of asking customer load the huge amount into airtel money account and not allowing them to use later? Another scam from airtel after illegal way of creating wallet account without informing cutomer???

I am facing this issue where i cannot connect to the internet even though my network strength is excellent, shows 4g coverage, have data balance.
I have called the airtel customer case 20 times in last 3days but the problem isn't solved yet. I visited the airtel office got my sim card changed, the problem didn't solve yet. I am facing too much inconvenience because of this issue and all my work has come to stake.

I am usin airtel digital tv since 2011. I use to recharge it annually which use to cost ₹1700-₹1800. Now they have increased the amount of the package to ₹2850 which is not affordable for me. So i did not recharged it. After 4 months i got a call from customer care that a offer is available for me, if i recharge ₹1484 i will get the same package for 1 year, except few channels like discovery, & some kids channel. So i planned to recharge it. Before recharging i again called customer care for confirmation. They again told the same thing. So i recharged it with ₹1484. But after that my whole package is changed. Non of the good movies channels are available, no infotainment channel, some news channels are also missing, my regional channels like star jalsa, jalsa movies are also not available. So i complaint 4 times to customer care but they didn't helped me. They are saying "in this package you will get these channels only & no refund is possible for this package. We are sorry if you have received any wrong commitment from us." they are just fooling customers like this.

Hi sir
[protected] ye mera postpaid no. Tha 27/12/17 ko mene bill ka payment karke prepaid karyawa tha. But mera 02/08/18 ko payment kat gaya hai hdfc smartpay se.
Please refund my amound.

Payment details
Please note that the following new bill has been processed by hdfc bank smartpay:

Biller name: bharti cellular limited
Accountno.: [protected]
Mobile no.: [protected]

Due date: 8th january 2018
Bill amount (Rs ps): 894.87
Pay amount (Rs ps): 894.87
Pay date: 2nd january 2018
Transaction id: txhc51010054

Respected sir/madam,
I'm trying to port out from my airtel post paid connection to other network. Because of poor coverage area. I have sent the port request more than 30 ro 40 times. But they are not giving my port id for portout. After contacting care all the settings are done in my mobile what they said. But there is no use. Please help me about this issue.

Mai pichle 45 din se apne airtel no. Pe internet use nahi kar pa rahi jiski complaint maine airtel cc 121 pe aur local airtel office jo sarkanda near pratab chowk old bridge, bilaspur (Cg) me hai waha gai thi...1 mahine tak waha ye bol k ghumaya gaya ki aadhe ghante me net start ho jaega.. Par itne din me bhi jab net start nahi hua to us office me baithe airtel k ladke ne misbehaviour karna start kar diya.. Bar2 server down h bol k humko bar2 office se bhaga diya.. Phir ek din bola net chalu nai hoga jo karna h kar lo, no. Band kara lo.. Maine kaha kar do band to band bhi nahi kiya aur bhi ghatiya tarike se baat kiya... Us aadmi ki wajah se mujhe majboori me apna itna purana no. Band karana pad raha h...
Jab service de hi nahi sakte to rakhe hi kyu h aise faltu logo ko...
Mai government electricity board me engineer hu... Apna kaam chhod k kai bar airtel office gai... Solution to door ki baat waha k ladke nahi insult kar k bhaga diya... Mera airtel no. Corporate no. Hai airtel postpaid ka... Mere under taqreeban 1 lakh consumer hai... Jinko mera no. Band hone par dikkat ka saamna karna padega..
I want strict action againt that third class airtel customer executive.

I stay in j/03/0501, sparsh, sukhobrishti, newtown, aa-iii, pin 700135.in my area there is very low network coverage as of airtel. Airtel open network is showing that the area has got excellent coverage of 3g and 4g but that is not the case in reality. Everytime we wish to make a call or surf the internet we need to go out of our rooms and we need to get down to roads to talk with others. Even then many a times the voice breaks. I have reported the same several times to airtel customer care but they are not taking it into consideration and they are also denying the same.

Hi,

This complain regarding wrong commit by airtel store employee rahul
He told me when you transfer postpaid connection into prepaid then you need to recharge with any plan, then i said to him do with minimum with amount 199 and i pay him rs 199 but now i confirm with airtel customer care that recharge not done with 199. He recharge with amount 178.
They guys are not genuinely help to customer.
They provide number for help but pick up very rare case.

Airtel store details
Sector 15 noida.
Rahul
[protected]

Hi,

It’s been four days since i ported my number from vodafone to airtel.. I am not getting any incoming calls and messages.. Every day when i call customer care they are giving false commitment about the resolution time, i am seriously feeling very bad for choosing this pathetic network.

Kindly, request your support in getting this issue resolved immediatly.

Regards,
Prabu