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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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A
Anilkumar Andra
from Ranaghat, West Bengal
Dec 11, 2017
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Address: 532127

Respected sir,

Please provide incoming and outgoing call details of my airtel number [protected]
I lost my mobile phone i have so many contacts i lost my communication with beloved friends and even family members so please provide
Call history from 1 november to 10 december 2017
So that i will easily communicate with them.
Thanking you sir,
My email id:- anilkumar. Andra.[protected]@gmail.com

Please please
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    P
    pinku559
    from Bengaluru, Karnataka
    Dec 11, 2017
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    Address: 560076

    I have raised complaint regarding network issue on 7th august but there is no update on this. I have call n number of times but there is no response. They will keep telling wait our executive will call but no one called me as of now. I am not going to pay monthly rental as i am not able to use service. Once you close the ticket i will pay the amount.
    My airtel number is [protected]
    Airtel customer support has been notified about the posted complaint.
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      Sumit@2017
      from Jaipur, Rajasthan
      Dec 11, 2017
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      Address: Jaipur, Rajasthan

      I have taken a new airtel sim in the month of november, 2017. I have done a recharge of rs.449 plan for 70 days. Now i am receiving sms and calls regularly that my number will be discontinued if i don't make outgoing calls. This is unprofessional service by airtel. My number has been e-verified with my aadhaar number also so there is no point to discontinue the sim card.
      Airtel customer support has been notified about the posted complaint.
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        N
        Naveen Alexander
        Dec 12, 2017
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        Address: 560077

        50% of the times when someone calls me it tells them the phone is switched off when the phone is completely on and it has full signal with a 4g symbol
        I recently moved to airtel and my dad too made a move to airtel 4g but when his connection is on 4g if someone calls hin it states its switched off its a 4g compatible phone
        Why is your service so pathetic
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          B
          Brs238
          from Bengaluru, Karnataka
          Dec 11, 2017
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          Address: 560067

          I converted my existing plan to airtel 499 family plan on 19th nov 2019 and i have added my wife number as child number. After activation my number getting so many issues
          1. She could not able to call outside karnataka std
          2. She could not able to call international calls
          3. She could not able to use internet using mobile data
          After series calls and follow ups the issues 1 and 2 resolved. Mobile data issue is pending since 3 weeks. Initially it worked after resolving 1 & 2 issues mobile data is not working. We are calling almost every day, they telling some stories and i asked them remove the child number from parent, that they could not able to do that also. If they are not clear about the plan i don't know why they are imposing on people.
          They are not doing any follow ups and we have to call them and explain the everytime from the begining.
          Thanks & regards
          Ravi
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            V
            vikas rawat 729080
            from Changanacheri, Kerala
            Dec 11, 2017
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            Address: New Delhi, Delhi, 110085

            This month i got bill of rs.1058 instead of my normal bill amount i enquired about it through customer care executive he told me that there is extra charges of rs. 388 for some added service, but i had not avail any of those services, so please waive the extra charges taken form me, i will not able to pay any of those charges which i had not availed.
            Airtel customer support has been notified about the posted complaint.
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              S
              Suneel1006
              from Hyderabad, Telangana
              Dec 11, 2017
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              Address: Hyderabad, Andhra Pradesh, 500090
              Website: Airtel

              I have bought airtel 4g hotspot and the person who is selling assured the service gets activated in 4hours. It's almost 48 hrs and even the service didn't get activated.
              The customer care didn't provide valid information either to troubleshoot or what the issue was.
              After 48 hrs i got to know that the number is activated but i am getting sim is invalid message in the 4g hotspot portal and asked to go-to airtel centre.
              I went to airtel store where i purchased at 7:55 pm and the shutters are already half closed.
              I requested to check the issue and provide a new sim but the rep told it will take 1 hr to check the issue and store is already closed.
              When you cannot keep your promise don't sell your services.
              I am having two airtel postpaid numbers one airtel prepaid one broadband and airtel tv connection.
              I took airtel tv hotspot as my cousin asked for office work and airtel gave me pain instead of service.
              A big thanks to airtel
              Airtel customer support has been notified about the posted complaint.
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                Monty98
                from Bhadrak, Odisha
                Dec 11, 2017
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                Address: Bhadrak, Odisha, 756101

                Dear sir,

                My self ashok kumar samal & my phone number is [protected]. I have already linked my aitel no to aadhaar card & i also apply to open airtel payment bank but kyc details not receive. When i click on update kyc details, then show this account is blocked please call to our customers no at 400.
                Please sir help me...
                Please unblock my aitel payment bank account. My aadhaar no is[protected].
                Email:[protected]@gmail.com
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                  A
                  Akash Hellrider
                  from Tehri, Uttarakhand
                  Dec 11, 2017
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                  I am unable to make call or recieve call from. Today evening what should i do plz help. I was talking toy frnd and suddenly my call dropped and now m. Unable to make call and i tried from other number to call me. Bt it was not connecting. I tried many ways bt i was unable to make it clear. Plz. Help me what to do now i have to leave tomorrow for some important work
                  Airtel customer support has been notified about the posted complaint.
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                    S
                    Supreet Dhillon
                    from Thanesar, Haryana
                    Dec 11, 2017
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                    Address: Amritsar, Punjab

                    I do recharge of rs 390. On 11 dec 2017 at 11. 23 am.. At the exact time whole of money was deducted due to some schemes activated on my mobile no. About what i got messages at 11.28 am on the same day. I immediately deactivated all the schemes. The problem is i had not activated these all and had not took advantage of any of them. So basically i need my refund. So this is a humble request to refund my money as soon as possible.
                    Airtel customer support has been notified about the posted complaint.
                    99 rupees got deducted without confirmation
                    Respected Sir,
                    i lost my mobile on 3rd december 2017 around 6 pm .So i want to block my sim [protected] as soon and possible
                    i also want a duplicate sim with same no. and same amount of balance left in it .
                    please help me asap .
                    yours obediently,
                    Sudiksha Yadav
                    student
                    Raipur (C.G.)
                    I can't use my airtel data due to lack of airtel networks . my data is wasted daily.
                    i am not able surf internet in a fast and better way. Therefore, i am requesting you to set up and good and safe network tower near bh5 hostel of lovely professional university for which i will remain grateful to you.
                    Thank you.
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                      C
                      Chandumanju
                      from Bengaluru, Karnataka
                      Dec 11, 2017
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                      Address: 560068

                      Hi, i have raise a broad band request and paid the amount online ₹500 on4th 12 2017. As the broad band service was not feasible in my area for broadband connection i requested them to refund my amount. I am following this issue with customer care and then submit complain to nodal team but haven't got any proper response from any one. So i have contacted appellate team but then also i am unable to get my refund amount yet. It has been almost 10days now and still i am not getting my refund amount. I am also requesting to all the other users who are thinking to buy airtel broadband or 4g service to not to buy any services from airtel and not to pay online for new broadband connection as you will not get any refund amount after paying online. Regards, chandrika
                      Airtel customer support has been notified about the posted complaint.
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                        U
                        udayramk
                        from Bengaluru, Karnataka
                        Dec 11, 2017
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                        Address: 560037

                        Hi.
                        I have airtel number : [protected] and my name is uday ram.
                        My airtel payment bank never allow me to pay money for anything. I don't understand why it then allows me even to credit the money, if i cannot use the app and spend it.
                        I have around 200 rs in the airtel wallet and i want airtel to either solve the issue with my account, or refund the money.
                        Airtel customer support has been notified about the posted complaint.
                        I'm using Airtel 4g but the speed I'm getting here is below docomo 2g and you guys are claiming to be the best.wow nice confidence you know.what ever do something on it or I'm gonna change this network.Even network is not there.

                        airtel debit for this account is not allowed - Comment #2944421 - Image #0
                        50 rs was deducted from my prepaid balance for ICON services which wasn't requested by me.Everytime I recharge my balance goes nil because they deduct money from my account.i deactivated it but did not get my money back.i have lost 80 rs from my account now.
                        It is one of the worst networks in range as well as transparency. I recharged with 799 which gives 3.5 gb data daily or is supposed to give. But even then my entire balance was cut as well as additional balance which I put
                        Pathetic bunch of robbers
                        I am porting both my numbers to Vodafone
                        Sir

                        My mobile no.-[protected] to not sand to massage to any other mobile no.

                        so i request you plz solve the my problem.
                        thanks
                        Sir. i trvling in muscat 2 month but not start a my sim card netwerk is not start .plz start a sim card .my use is this simcard is 8 year .my imported namber .my namber is adhar card link sir
                        Pls let me know how this could happen they changed my prepaid account to postpaid .
                        I won't be paying any amount of money to these guys.
                        Thx
                        Airtel network is charging high price for data packs compare to other network companies.. even though data network speed is very very low...

                        For name sake its 4g speed but, working like a 2g speed. Solve this problem
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                          S
                          Sanapala Seetharamaiah
                          from Kota, Rajasthan
                          Dec 11, 2017
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                          Address: Visakhapatnam, Andhra Pradesh, 089530007

                          Cancel the wifi connection of connection no [protected]. four months back i asked to cancel the wifi connection no [protected] because i am not using
                          regularly as previous year. your rep are changes or reduce the the rates. suddently this months seen the as previous 4 months back. due to hike i wish to cancel the connection
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                            S
                            Sharat Mehta
                            from Delhi, Delhi
                            Dec 11, 2017
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                            Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                            Website: airtel.in

                            Hi,

                            Its been really very sad to come through very bad services from airtel. I have an airtel secure plan since july '17 (Since last 6 months).

                            I always take good care of my phone and never ever have been careless in handling of the phone. It is still working while the lcd is broken due to an accident, as someone pushed me from behind while coming out of the lift. However, i was never aware that slipping of phone from jacket pocket won't cover in the insurance, until i heard that my claim has been rejected due to carelessness. What a rubbish statement ever... May i request you to look into the matter..

                            I have not taken this secure services from insurance provider and i dont want to hear their lame excuses. I am going to proceed with legal option if not taken my request seriously.

                            Hoping to hearing from you soon.
                            Airtel customer support has been notified about the posted complaint.
                            Dec 07, 2017
                            vikesh.shh's response
                            My problem is not sorted out.
                            Dear Sir/ Madam

                            My Airtel no. is [protected]. I am facing problem of network from last 15 days. there is hardly 10% network for calls and 0% for data use. I have tried to call customer care persons, but same option is not coming during 121.

                            Pl. resolve my problem and i have to port to other service provider.

                            Regards

                            Vikesh
                            vikesh.shh's reply, Dec 12, 2017
                            Today received a call from 8340152897 and person threaten me that company Airtel is going to disconnect all services on my no.

                            Now these Company's have started threatening consumers who are paying them
                            I am using Airtel 3g network but I suffering from network problem. Network is very in my area. Please do something for that.
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                              R
                              ratinesh kumar
                              from Mumbai, Maharashtra
                              Dec 11, 2017
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                              Address: Mumbai City, Maharashtra, 400013

                              When i went to airtel gallery for aadhar card linking with my no [protected]. Your counter person is open saving account in airtel payment bank without any information & when i called to customer care for closing the same saving account immediately they says your account will not closed without giving alternate wallet account no. Why requirement of alternate airtel wallet account & what is my fault. I want close my airtel saving account immediately & reply as soon as possible.
                              Airtel customer support has been notified about the posted complaint.
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                                A
                                Abhishek Deshmuk
                                from Pune, Maharashtra
                                Dec 11, 2017
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                                Address: New Delhi, Delhi, 411021

                                Hi,

                                This is to bring to your kind attention that, since the my mobile number porting was successful on 3rd or 4th december, 2017. I have been experiencing extremely slow browsing on my mobile phone.
                                I called airtel support guys and did whatever they asked me to. Example - change the internet settings, the apn settings, take the sim out and wait for 30 seconds... Everything, but with no luck.

                                Finally, the so-called customer support specialist (Customer cheat specialist), told me that i will get a call back from airtel network team to fix the issue.

                                I did get a call once from a lady who again asked me to do the same thing, which apparently did not work. She then told me she would call me back after 24 hours after resetting my profile from the beck-end.

                                Since then, i have been waiting for those 24 hours to end. I called airtel guys every day to inquire about the status, but with vain. Everyone kept lying that i should get a call back within 24 hours, but that never happened. Following is the sequence.

                                Spoke to airtel customer support specialist named bhavin, he promised me that i should get a call-back within 24 hours.

                                Next day, i called and spoke to franklin d'souza, i was on the receiving end of a fake promise again.

                                Next day, i spoke to a lady, fake promise continues...

                                Next day, i spoke to dhiren patel... No luck.

                                To make the things worst, these guys even closed my ticket without any proper solution or justification. However, i got a text from airtel saying they could proceed further with the ticket number because i was unreachable [which is again a lie]

                                Note - i need my money back!!! You charge me for 4g and provide 2g speed.

                                Abhishek deshmukh
                                Airtel customer support has been notified about the posted complaint.
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                                  Y
                                  yogradha
                                  from Delhi, Delhi
                                  Dec 11, 2017
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                                  Address: New Delhi, Delhi, 110044

                                  I wrongly recharge my airtel no [protected] in place of [protected] from my airtel payments bank. When i called costumer care there was no response about this problem. I already mailed my problem to airtel presence and [protected]@airtelbank.com.
                                  Please get me out from this trouble.

                                  Thanks and regards
                                  Virendra singh
                                  [protected]
                                  [protected]@gmail.com
                                  Airtel customer support has been notified about the posted complaint.
                                  Sir in our village airtel internet network are not avilable so we request to company can install a network in our village

                                  Mobile no = [protected]
                                  [protected]

                                  Village = sonapar

                                  Block = Rehra bazar

                                  District = balrampur, uttar pardesh

                                  wrong recharge to airtel no 7532828742 - Comment #2944511 - Image #0
                                  Please deactivate my air tel connection due to i am retire from my service on 16.01.1918 so i no more require the net connection so kindly deactivate my no permanently from 31.012.17 on wards my airtei no is [protected]
                                  Airtel deducting automatically in the name of masti services after recharge balance getting zero for these deductions repeatedly

                                  Yesterday I recharged for Rs 50 and it is reduced to Rs 5 only
                                  Sir, today deduct amount 99 for COMBOALERTS services but i am not requested for this service. after activation immediate stop it. i don, t know what is COMBOALERTS services.
                                  my amount Rs. 99 return immediate.
                                  I have been receiving credit and debit message from dm-ltrdbk.
                                  C*2020 has been credited with rs. Xxx...

                                  I don't know whose account is this and which bank is this. Can you please help identify the source and inform them. What is surprising that even if the person has entered a wrong mobile number why the bank has not verified it.
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                                    P
                                    PraveenC9
                                    Dec 11, 2017
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                                    Address: Hyderabad, Andhra Pradesh
                                    Website: airtel.in

                                    Why i am facing frequent call drop in the airtel network. Where as my idea is working fine in the same place.
                                    I am staying in kukatpally near patel kunta park. Why cant you people address these issue inspite of many followups???

                                    And also facing no network issue and voice quality. Unable to hear to call. #.

                                    Worst ever network, why you are going to mountatins to check your signals, first you need to server basic location of customers properly.
                                    Airtel customer support has been notified about the posted complaint.
                                    Jun 14, 2018
                                    Updated by PraveenC9
                                    Waste AIrtel, no network even beside tower. WORST
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                                      T
                                      TMU Faculty Mr. Satyendra Arya
                                      from Srinagar, Jammu and Kashmir
                                      Dec 11, 2017
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                                      Address: Moradabad, Uttar Pradesh, 244001

                                      Dear sir,
                                      I have 2 numbers of airtel and i have 2 residence in moradabad.
                                      Mobile nos.
                                      1. [protected]
                                      2. [protected]

                                      Residence no. 1 :
                                      Dm-54 deen dayal nagar-1
                                      Mda colony, moradabad.

                                      Residence no. 2 :
                                      C - 1005, 9 th floor,
                                      Supertech palm greens, moradabad.

                                      I am suffering from network problems since 1 months but from your side no response to clear the network problems. If airtel is unable to clear my problems then i port my number to another company?

                                      I have received a call from your company and they said i will not clear your problem.
                                      That attitude hurts me a lot.
                                      Regards,
                                      Satyendra arya
                                      Airtel customer support has been notified about the posted complaint.
                                      Please disconnect my mobile no [protected]
                                      Hi,

                                      My mobile number [protected], I have recharged 448rs Daily 1 gb plan.

                                      Today I haven't used much data but it showing 1024mb completed.

                                      Please take this formal complaint and solve this as soon as its possible
                                      Name : ramasamy
                                      My airtel data card no : [protected]
                                      Dear sir
                                      View patta and epayment Web page is not open last two months. It is very important to me. Kindly check and solve my problem.
                                      Contact no . [protected]
                                      Thank you
                                      One of your customer service number...Selling postpaid plan ...Number is..[protected]... Was using abuse language while to me... Very poor service... Why should i use such service ...
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                                        pchorghe21
                                        from Mumbai, Maharashtra
                                        Dec 11, 2017
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                                        Address: Thane, Maharashtra, 421202

                                        Worst service ever i have ever seen my outstanding was 1250 rs and i paid 800 instead of this they stop my outgoing service after that i said please disconnect my all services i will pay remaining amount in 2 days but the wasn't and after few days my they stop my incoming too and continually send me bills which i have not been used why should i pay
                                        Airtel customer support has been notified about the posted complaint.
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