Airtel Complaints & Reviews

My outgoing calls are not connecting in one attempt, every time i call for around 4 to 5 times then it connects. Even the internet connection stays unstable, even i tried to call 198, that too is not getting connected,, to the same numbers if i try with other network the calls get connected, i am facing this issue since 2 months. This is the worst experience with airtel

Dear sir/madam
I am devidutta bibhutiray using the no ([protected]) for last 8 to 10 years. From last 3 days my sim is showing of (Sim card registratin fail). When i ask the customer care they said me to go to the nearest airtel retail store with adhar card to register my number, but when i went to retail store 50 k. M away from my locality, they said it have been deactivated. So i want to why my life time validity sim have been deactivated by you. It is the primary no to my business. So i request you to activate my above said no as soon as possible.
Regards

Hello, i am subhasis debnath a postpaid plan user of 499/-. Though my postpaid plan is 499/- and i did not use any additional package or overuse internet but my current month bill generated 1179.13/-. This is not your first time it happens with me multiple times. Every time i have to issue a complaint and then bill was rectified. This is very disgusting service. Please review and regenerate the current bill as soon as possible.

Dear sir,

I have lost my airtel sim last week and registereda complaint to block the number yesterday. After that they have asked to contact the nearby retailer to collect the new sim for the same number. I have paid for the same and collected and until now it is not activated and neither the customer care representative is not reachable!

I am very much dispaoointed with the service request and received another sim card from the same retailer stating that by contacting the customer care only it will be activated. I have been struggling since past few days and kindly advise the airtel customer care to reactivate my sim card and ask the customer care representative from airtel to contact me urgently failing which will force me to register a complaint on these processes (As i have already given my verification several times and got the mail confirming the same from ndia)

Your immediate reply will be highly appreciated.

With best regards,

Sethurajan. V
Ams. [protected]@gmail.com

I dont want any bollywood scoop services on my mobile-airtel-[protected]
Every now and then you announce and take money from my account. I did not ask and i dont want all these services. Kindly stop it and you have taken rs.135/-from i account and kindly put it back. Even if i give message stop there is no response. Kindly stop this and i dont have time to waste like these giving message. Thanks. Kindly stop unneccessry cutting off. I dont want it.

Team,

I have transferred my mobile number from company to personal. Its been 10 days the service is very pathetic and no one is responding properly.
Am not able to do any transaction without mobile number. Kuldeep is the manager in the airtel showroom, he picks up my call and he will not respond back.. Requesting your support to sort out. I have logged a compliant in airtel and number would be [protected]

Dear sir,

On 9/12/2017 i have raise a request to port my number ([protected]) from idea to airtel. Today, 14/12/2017 my idea sim has deactivated and airtel not start its services, however when i replace my sim from idea to airtel, i got a message from airtel "your services have been set. Please restart your handset." but now i'm fully frustrated as airtel customer care persons are telling me to wait till 17th december. Without my active number how can i wait till 17. This is a completely a cheat case as when i get in touch with airtel the person who come to me with new airtel sim, he told me that your number will immediate activate once the idea deactivate your services. Requesting you to kindly do the need full as early as possible.

Regards,
Mohan lal
Contact which is not working: [protected]
Alternate [protected]

Dear sir, my airtel no is [protected], i am from
Mattukudiyirupu, nearby anjugramam, kanyakumari dist, tamilnadu, pin-629401.
If i am inside home there will be no 2g tower also, then no need to say abt 4g...
Please take necessary action by increasing the freequence or other, in anjugramam there is full tower which is 1km away... As airtel is my favorite, i think u will take necessary action regarding this.

Thanks in advance...

I deposited an amount of rs 474 in my airtel wallet. Now when i try to do any transactions from it a notice appears and says "debit for this account is not allowed".
i have complained twice case no. is 1142771 but there is no action. i have to pay my airtel bill . Please solve my issue otherwise refund my amount in my account....

Today i called 121 from my no. I recharged my acc with 448 rs yesterday. Today i was recieving a notification saying my data was over and i coudlnt use the net whereas i t was showing on the airtel app that i had 200mbs still left. The guy over phone gave no solution and asked me to wait for his senior to call. I waited and recieved a call from[protected] this no. And he was continously laughing and have no answer to my questions he was very rude while talking and when i askd him about the problem he said its a temporary issue and will be resolved soon and thats it. I dont know how will airtel company progress with such # executives. His name was sudesh and told. I demand strict actions against him and my problem to be solved.

Hello sir,
I have been using airtel for the psat 5 years and my sim stopped working on 11th december 2017 and i called customer care of airtel and they asked me to take it to the store and get it replaced so i got the sim replaced from the airtel store and submitted all necessary documents on 12th december 2017.

Since then its been 14 december more than 48 hours and even after making numerous complaints against the issue on twitter, facebook and by calling them the sim is still not activated.

Executives asked me to switch off and on mobile, when i am trying to contact customer care, they are stalling me by asking for 6-8 hours every time i call.

I am to contact people and missing on all the calls. As i'm a freelancer and all my customers reach me through phone i losing on my potential business. I am extremely harassed & mentally disturb by this and by complaining everywhere. I am unable to to have any resolution to this from any one. Please give proper solution asap

As my friends and relatives are calling me they are getting that my phone is not reachable. After numerous times it is connected but that too disconnecting in the middle. I am facing this issue from last three months and i am sure it is not a problem with my mobile as i tried it in different mobile phone. Can you look forward into this and suggest me a solution for it.

Dear,
I have an AIRTEL connection([protected]). I had got a message from AIRTEL "Rs 399 get Unlimited calling LOcal+STD and 1 GB/day". So, I recharged of Rs 399 on 03/11/2017 and get a message to recharge sucessfully. Currently I facing a problem. I not able to use internet nor make a call to any one. Please resolve my problem.

--
Thank You
Vidya Prakash
[protected]

Dear sir,
I had recharged my prepaid a/c with rs. 169 from airtel app promised to have free local and std calls for 28 days instead it valids only for 14 days. I tried to connect with customer care but they outrightly rejected and said by giving unrelated terms and conditions it has, but the terms and conditions was"not specified"in the app. They sent me the customer satisfactory message bearing
Ref. No. Cbnrv[protected], which i am not satisfied with.

Kindly redress my grievance of this type of hidden charges.

In the view of the following ref. No. (1) sent: 05/11/2017 06:06:46 pm ccnor[protected]"ref. No. Is ­­ccdrp[protected] registered on 05-nov-2017 14:39 (3) ref. No. Is ­­ccdrp[protected] registered on 05-nov-2017 14:40 (4) ccnor[protected], registered on 06-nov-2017 11:04. (5) ccnor[protected] registered on 07-nov-2017 11:16. (6) ref. No. Ccnor[protected] registered on 10 nov 2017. (7) ref. No. Ccnor[protected] is registered on 12 nov 2017. (8) ref. No. Ccnor[protected] registered on 29 nov 2017 there is no any rectification done by the telcom company airtel so far. This is the worst performance and services given by the airtel according to his agreements of service act. I feel that this is the highest degree of exploitation of the consumer rights. Kindly i request to you plz take necessary action against the negligence and cheating services of the telcom company company airtel. Ragini kumari.

12 december. The 103 rupees balance debited from my account but not credit on another account. Please sent back my money. My account no is [protected] and transaction id is[protected]. Send via bhim upi transaction [protected]@airtel to [protected]@paytm vpa address. Please tell me what is the region of this. Please give me my amount back. Fuddu bank hai airtel payment bank.

What kind of customer care is this. Didnt at all expect this from airtel. I activated the 29. Rs data pack nearly 2 years ago and without my concern every single month they are deducting 29. Rs from my balance. The customer care number and ussd codes are not upto any kind o[censored]se and pity on your part. Deducting 29. Rs every month from my balance to give me data which i don't use. I require immediate response to solve this

Hello,
I want to complaint against airtel. About 3 months ago i have requested for porting my number from postpaid to prepaid and after one and half week they have deactivated my number without notifying me.
When i raised concerns about that they said from my side the number was still pending to call. This they have not said to me while i was requesting for porting my number.
Also this information i received after 1 month of my number deactivated.
After that i asked them to patch me with their senior authority and they connected with me. They also said that they will reactivate my number but its been more than 15 days i am still not getting replay from them.

Actually i am out of country for some time and because of the number deactivated i am not able to do any transactions from here because all my otp's related to accounts goes to that number.
That number is also registered with my aadhar card and now i am struggling to verify my details for my online accounts as everything is now related to aadhar and if that number linked with aadhar is not active you will not get otp (One time password).

Airtel nodal officer suggested me to send my blood relative to one of their airtel own center. I sent my brother to the center and they said they don't care if my number is deactivated they will not give me the number. Now one side nodal officers from airtel saying we can get the number from their center and other side center people saying they don't care.

Please help me, as i am facing alot of challenges because of this.

Regards,
Shashank gupta

I was using airtel data card number [protected]. On 20th july it stopped working. Since it had given me problems earlier also, i decided to discontinue. I called airtel customer care on 21st july and requested to discontinue the service which the call centre person confirmed me that the connection will be disconnected effective 22nd july. After about 15 days later i got a call where i was told that i have to pay the bill, when i questioned them that i have cleared all dues till 22nd july then which am i supposed to pay?? He did not clarify.
After this i started getting calls from airtel call centre where they were demanding money and using threatening language and abusing me
Now airtel staff is giving me threatening calls very frequently. I can file a criminal against airtel as they are using unfair practices to extract money and it amounts to mental torture. Please see to it that this is stopped immediately. Negligence of airtel staff cannot be covered up by such means.
Please ensure such calls are not repeated and appropriate action taken against airtel
Thanking you
Neelam kaur
[protected]

Sr`s lisy
[protected] dec 2017 - level 1 - network issue - open
[protected] aug 2017 - level 1 - network issue - open
[protected] sep 2017 - level 1 - network issue - open

[protected] dec 2017 level 1 - open
[protected] nov 2017 level 1 - open
[protected] dec 2017 level 1 - open

All the above complaints related to the registered single customer upon the two numbers. There is no improvement at all in the network, 3g/4g data services speed.

Why the customer has to pay such huge amount to airtel?