Airtel Complaints & Reviews

I have raised complaint regarding network issue on 7th august but there is no update on this. I have call n number of times but there is no response. They will keep telling wait our executive will call but no one called me as of now. I am not going to pay monthly rental as i am not able to use service. Once you close the ticket i will pay the amount.
My airtel number is [protected]

I have taken a new airtel sim in the month of november, 2017. I have done a recharge of rs.449 plan for 70 days. Now i am receiving sms and calls regularly that my number will be discontinued if i don't make outgoing calls. This is unprofessional service by airtel. My number has been e-verified with my aadhaar number also so there is no point to discontinue the sim card.

50% of the times when someone calls me it tells them the phone is switched off when the phone is completely on and it has full signal with a 4g symbol
I recently moved to airtel and my dad too made a move to airtel 4g but when his connection is on 4g if someone calls hin it states its switched off its a 4g compatible phone
Why is your service so pathetic

I converted my existing plan to airtel 499 family plan on 19th nov 2019 and i have added my wife number as child number. After activation my number getting so many issues
1. She could not able to call outside karnataka std
2. She could not able to call international calls
3. She could not able to use internet using mobile data
After series calls and follow ups the issues 1 and 2 resolved. Mobile data issue is pending since 3 weeks. Initially it worked after resolving 1 & 2 issues mobile data is not working. We are calling almost every day, they telling some stories and i asked them remove the child number from parent, that they could not able to do that also. If they are not clear about the plan i don't know why they are imposing on people.
They are not doing any follow ups and we have to call them and explain the everytime from the begining.
Thanks & regards
Ravi

This month i got bill of rs.1058 instead of my normal bill amount i enquired about it through customer care executive he told me that there is extra charges of rs. 388 for some added service, but i had not avail any of those services, so please waive the extra charges taken form me, i will not able to pay any of those charges which i had not availed.

I have bought airtel 4g hotspot and the person who is selling assured the service gets activated in 4hours. It's almost 48 hrs and even the service didn't get activated.
The customer care didn't provide valid information either to troubleshoot or what the issue was.
After 48 hrs i got to know that the number is activated but i am getting sim is invalid message in the 4g hotspot portal and asked to go-to airtel centre.
I went to airtel store where i purchased at 7:55 pm and the shutters are already half closed.
I requested to check the issue and provide a new sim but the rep told it will take 1 hr to check the issue and store is already closed.
When you cannot keep your promise don't sell your services.
I am having two airtel postpaid numbers one airtel prepaid one broadband and airtel tv connection.
I took airtel tv hotspot as my cousin asked for office work and airtel gave me pain instead of service.
A big thanks to airtel

Dear sir,

My self ashok kumar samal & my phone number is [protected]. I have already linked my aitel no to aadhaar card & i also apply to open airtel payment bank but kyc details not receive. When i click on update kyc details, then show this account is blocked please call to our customers no at 400.
Please sir help me...
Please unblock my aitel payment bank account. My aadhaar no is[protected].
Email:[protected]@gmail.com

I am unable to make call or recieve call from. Today evening what should i do plz help. I was talking toy frnd and suddenly my call dropped and now m. Unable to make call and i tried from other number to call me. Bt it was not connecting. I tried many ways bt i was unable to make it clear. Plz. Help me what to do now i have to leave tomorrow for some important work

I do recharge of rs 390. On 11 dec 2017 at 11. 23 am.. At the exact time whole of money was deducted due to some schemes activated on my mobile no. About what i got messages at 11.28 am on the same day. I immediately deactivated all the schemes. The problem is i had not activated these all and had not took advantage of any of them. So basically i need my refund. So this is a humble request to refund my money as soon as possible.

Hi, i have raise a broad band request and paid the amount online ₹500 on4th 12 2017. As the broad band service was not feasible in my area for broadband connection i requested them to refund my amount. I am following this issue with customer care and then submit complain to nodal team but haven't got any proper response from any one. So i have contacted appellate team but then also i am unable to get my refund amount yet. It has been almost 10days now and still i am not getting my refund amount. I am also requesting to all the other users who are thinking to buy airtel broadband or 4g service to not to buy any services from airtel and not to pay online for new broadband connection as you will not get any refund amount after paying online. Regards, chandrika

Hi.
I have airtel number : [protected] and my name is uday ram.
My airtel payment bank never allow me to pay money for anything. I don't understand why it then allows me even to credit the money, if i cannot use the app and spend it.
I have around 200 rs in the airtel wallet and i want airtel to either solve the issue with my account, or refund the money.

Cancel the wifi connection of connection no [protected]. four months back i asked to cancel the wifi connection no [protected] because i am not using
regularly as previous year. your rep are changes or reduce the the rates. suddently this months seen the as previous 4 months back. due to hike i wish to cancel the connection

Hi,

Its been really very sad to come through very bad services from airtel. I have an airtel secure plan since july '17 (Since last 6 months).

I always take good care of my phone and never ever have been careless in handling of the phone. It is still working while the lcd is broken due to an accident, as someone pushed me from behind while coming out of the lift. However, i was never aware that slipping of phone from jacket pocket won't cover in the insurance, until i heard that my claim has been rejected due to carelessness. What a rubbish statement ever... May i request you to look into the matter..

I have not taken this secure services from insurance provider and i dont want to hear their lame excuses. I am going to proceed with legal option if not taken my request seriously.

Hoping to hearing from you soon.

When i went to airtel gallery for aadhar card linking with my no [protected]. Your counter person is open saving account in airtel payment bank without any information & when i called to customer care for closing the same saving account immediately they says your account will not closed without giving alternate wallet account no. Why requirement of alternate airtel wallet account & what is my fault. I want close my airtel saving account immediately & reply as soon as possible.

Hi,

This is to bring to your kind attention that, since the my mobile number porting was successful on 3rd or 4th december, 2017. I have been experiencing extremely slow browsing on my mobile phone.
I called airtel support guys and did whatever they asked me to. Example - change the internet settings, the apn settings, take the sim out and wait for 30 seconds... Everything, but with no luck.

Finally, the so-called customer support specialist (Customer cheat specialist), told me that i will get a call back from airtel network team to fix the issue.

I did get a call once from a lady who again asked me to do the same thing, which apparently did not work. She then told me she would call me back after 24 hours after resetting my profile from the beck-end.

Since then, i have been waiting for those 24 hours to end. I called airtel guys every day to inquire about the status, but with vain. Everyone kept lying that i should get a call back within 24 hours, but that never happened. Following is the sequence.

Spoke to airtel customer support specialist named bhavin, he promised me that i should get a call-back within 24 hours.

Next day, i called and spoke to franklin d'souza, i was on the receiving end of a fake promise again.

Next day, i spoke to a lady, fake promise continues...

Next day, i spoke to dhiren patel... No luck.

To make the things worst, these guys even closed my ticket without any proper solution or justification. However, i got a text from airtel saying they could proceed further with the ticket number because i was unreachable [which is again a lie]

Note - i need my money back!!! You charge me for 4g and provide 2g speed.

Abhishek deshmukh

I wrongly recharge my airtel no [protected] in place of [protected] from my airtel payments bank. When i called costumer care there was no response about this problem. I already mailed my problem to airtel presence and [protected]@airtelbank.com.
Please get me out from this trouble.

Thanks and regards
Virendra singh
[protected]
[protected]@gmail.com

Why i am facing frequent call drop in the airtel network. Where as my idea is working fine in the same place.
I am staying in kukatpally near patel kunta park. Why cant you people address these issue inspite of many followups???

And also facing no network issue and voice quality. Unable to hear to call. #.

Worst ever network, why you are going to mountatins to check your signals, first you need to server basic location of customers properly.

Dear sir,
I have 2 numbers of airtel and i have 2 residence in moradabad.
Mobile nos.
1. [protected]
2. [protected]

Residence no. 1 :
Dm-54 deen dayal nagar-1
Mda colony, moradabad.

Residence no. 2 :
C - 1005, 9 th floor,
Supertech palm greens, moradabad.

I am suffering from network problems since 1 months but from your side no response to clear the network problems. If airtel is unable to clear my problems then i port my number to another company?

I have received a call from your company and they said i will not clear your problem.
That attitude hurts me a lot.
Regards,
Satyendra arya

Worst service ever i have ever seen my outstanding was 1250 rs and i paid 800 instead of this they stop my outgoing service after that i said please disconnect my all services i will pay remaining amount in 2 days but the wasn't and after few days my they stop my incoming too and continually send me bills which i have not been used why should i pay

I am using airtel delhi number and i am living near thakur wada, near shiv kund, sohna, distt. Gurugram, haryana. Pin code number is 122103. Airtel network coverage is very low here while jio is providing full coverage. Please sort out my problem. I recently recharged my number with rupee 448.00 but i am not making full use of it. I request you to resolve my problem.