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C
cisf1234
from Mamit, Mizoram
Dec 10, 2017
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Address: 799142

Respected sir,
With due respect and stated that i am a member of cisf of the ministry of home affires. Before minimum 15 years me and my family using airtel sim card. But there i found a serious problem with bad connection of network which is suffering me, my family also my village members.. For that i could not contact with my family, friends properly. As a force member i request to vodafone network authority that please resolve bad connection of network because we could not able to talk and use 3g/4g net with proper in our area please agrant my request for all member of villages, friends, my family and me. I need to talk with my family at any time. Your action will be good for us. Thanking you
Airtel customer support has been notified about the posted complaint.
Dec 10, 2017
Updated by cisf1234 consumer complaints logo
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ConsumerComplaints.in › Airtel › Airtel — 3g network not available/bad connection of network
Airtel — 3g network not available/bad connection of network

1 Review
Ci cisf1234 on Dec 10, 2017
Mark as Resolved
Phone/Mobile Number: [protected]

Respected Sir,
With due respect and stated that I am a member of CISF of the Ministry of Home Affires.Before minimum 15 years Me and My family using Airtel Sim Card.But there I found a serious problem with bad connection of network which is suffering me, My family also my Village Members..For that I could not contact with my family, Friends properly.As a force member I request to Airtel network Authority that Please resolve bad connection of network because we could not able to talk and use 3g/4g net with proper in our Area please agrant my request for all member of villages, Friends, My family and me.I need to talk with my family at any time.Your action will be good for us.Thanking you



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    M
    Mohan Petlur
    from Bengaluru, Karnataka
    Dec 10, 2017
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    Address: Bangalore, Karnataka, 560016

    Unable to recharge after converting from postpaid to prepaid.
    It's very disappointing that after using airtel for so many years, i am getting this treatment from this branded company.
    Due to this issue i cannot call customer care also. I am stuck as i need this number and cannot lose it. Cannot use portability option also as i cannot send message.

    My details
    Mohan. [protected]@gmail.com
    [protected]
    Airtel customer support has been notified about the posted complaint.
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      M
      milan gohil
      from Mumbai, Maharashtra
      Dec 9, 2017
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      Address: Mumbai City, Maharashtra, 401107

      I switched my number [protected] from postpaid to prepaid one an half month ago, after that i can't recharge my number with any amount, i complaint on your customer care and visited your airtel outlets numbers of time also change the sim card twice but couldn't get any solution till date, i am sending this mail considering my last attempt for resolution from you, if i cant get reply from you within 7 days i port my number to any other mobile operator including my other two airtel numbers and my dth also
      Airtel customer support has been notified about the posted complaint.
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        K
        Kartheek Narsina
        from Jaipur, Rajasthan
        Dec 9, 2017
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        Address: 506001

        Dear team,
        I have a number of [protected], for this number due to network issues and costing issue i want to move from airtel to other network for that i have given port request on 23-oct-17 for that i got a call from airtel customer care & they checked the reason for port then i have given above mentioned reasons for that they have given a offer of 399 for unlimited calls and data for 3months then immediately i have recharged with 399/rs but i got only 1month benefit instead of 3months, immediately i called to 198regarding this & they told me to wait for 48-76hrs for benefit addition but it was not happen.
        I have called more then 5times to customer care but there is no response from airtel.
        Giving wring committements is a cheating of customer for this i need the proper solution
        Regards,
        Kartheek. N
        [protected]
        Airtel customer support has been notified about the posted complaint.
        Dec 09, 2017
        Updated by Kartheek Narsina         Dear team,
        I have given complaint for network issue from last 4months but as of now there is no resolution from airtel, i need the solution on this
        Due to this issue i have faced so many calling issues with this
        Airtel has to pay the penalty for this.

        Regards,
        Kartheek.N
        [protected]
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          M
          manmohan556
          from Bengaluru, Karnataka
          Dec 9, 2017
          Resolved
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          Resolved

          Order number:[protected]
          Order date: 09 december 2017

          Sir i have done recharge of 448 on wrong number [protected]. I talked to customer care they also not helped me. Please revert my money 448 on my number [protected].

          Here the details of transaction
          :
          Wrong number: [protected]
          Transaction id:[protected]
          Amount 448
          Correct number: [protected]

          Please revert my money or swipe the recharge to correct number. And please available on customer support.
          Dec 13, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
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            P
            pandiyarajan suriyanarayan
            Dec 9, 2017
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            Address: 625006

            Hi all,
            My number is +[protected]
            Name - pandiyarajan s
            Email i’d - [protected]@gmail.com

            I have been using this number for more than 9 years. Currently i am in canada.
            I was this number in canada for sometimes. However i can’t find the network tower in my mobile. Kindly let me know, what has to be done to get back this number. This number very important to me.
            Airtel customer support has been notified about the posted complaint.
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              T
              Tanveesh Inani
              from Mumbai, Maharashtra
              Dec 9, 2017
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              Hello.
              I have airtel number : [protected] and my name is tanveesh inani.
              My airtel payment bank never allow me to pay money for anything. I don't understand why it then allows me even to credit the money, if i cannot use the app and spend it.
              I have around 2000+ rs in the airtel wallet and i want airtel to either solve the issue with my account, or refund the money.
              Airtel customer support has been notified about the posted complaint.
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                S
                Som dabral
                from Nahan, Himachal Pradesh
                Dec 9, 2017
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                Address: Bhopal, Madhya Pradesh

                Sir,
                I want to know is that the indus towers have any project in madhya pradesh in perticular jabalpurfor installation of 4-g network roof top towers.

                Beacuse some body approch me for installation of roop top towers for bharti airtel company. He promise to give rent of rs. 30500/- per month and advance of 12 month rent, for completing th formalities he want rs. 50000/- for insurance, and other permission work. Till date i have not paid any thing to him
                He is calling from mumbai his email address is [protected]@airtelbharti.in
                And mobile no. [protected] name alok pandey from delhi airtel.
                Please advise me what to do.
                Airtel customer support has been notified about the posted complaint.
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                  T
                  tsunamista
                  from Chennai, Tamil Nadu
                  Dec 9, 2017
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                  Address: 632009
                  Website: Airtel payment gateway

                  Airtel dth [protected] amt 200 done on 9 th december payment deducted from my account the transaction details pos no 81803286 airtel icca txn#[protected] kindly arrange to credit my amount 200 to my airtel dth connection. My account details given here sbi bank 200 deducted today at 10.42 am on 09/12/2017. My customer id [protected] airtel dth. Checked with airtel customer care there is no match of transaction reference
                  Airtel customer support has been notified about the posted complaint.
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                    H
                    Hemant Jeet Singh Saini
                    from Patiala, Punjab
                    Dec 9, 2017
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                    Under customer id [protected] in my name the monthly pack charges have been increased from 366 to 370 and now to 399 without any intimation. When customer care was contacted they have told that my mobile no is not correct. I requested to update my mobile no and it was reloaded. But it is pathetic to say that i received the message of removing and uploading the same no. I am not happy with the services of the company as the rates of same monthly pack are being increased frequently. If the rental of my present pack is not kept as rs 366, i will be forced to change the company.
                    Airtel customer support has been notified about the posted complaint.
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                      J
                      Jag1985
                      from Mumbai, Maharashtra
                      Dec 9, 2017
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                      Address: Raigad, Maharashtra, 410206

                      Airtel dth cyst id: [protected]

                      Last recharge 27_11_2017
                      Amount:rs.276
                      Source: jiomoneywallet
                      Trans id:[protected]

                      I did above monthly recharge on 27 november 2017 and my airtel service got suspended due to low balance on december 3, 2017. When contacted customer care, i was told that they had refunded two recharge amount one made on 22 october and other on 27 november 2017 of rs.200 and rs.276 on december 1 2017. But on contacting jio money i have not received any refund amount of rs.276
                      Not icici credit card statement shows refund on december 1, 2017.
                      Airtel customer support has been notified about the posted complaint.
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                        K
                        koustubh sharma
                        from Jamnagar, Gujarat
                        Dec 9, 2017
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                        Requested relocation on 20 nov 17. Cust id #[protected]. Request no 67847745. I was asked to make a recharge for rs 150 as a precondition to request relocation. Relocation was not completed till 9 dec 17. Owing to the delay the recharge amount was exhausted as i was unable to utilise it due undue delay by airtel. Cust care supervisor blames it on the customer. I fail to understand how. Please refund with due compensation. Its a matter of righteousness more than the amount of money in question.
                        Airtel customer support has been notified about the posted complaint.
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                          R
                          Ramya Janakiram
                          from Bengaluru, Karnataka
                          Dec 9, 2017
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                          Address: Bangalore, Karnataka

                          I have open network complaint for two months, continue to get bills. Get call from airtel legal person and says he waived off one month bill. However continue to get reminder for waived off amount payment. I cancelled the connection. One hand get a call from relationship team on the other hand customer care says number is suspended due to non-payment. Pathetic!
                          Airtel customer support has been notified about the posted complaint.
                          Dec 09, 2017
                          Updated by Ramya Janakiram                           Have written complaint to Airtel Customer Email.. Please check that..
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                            V
                            vinitkumaremail
                            from Gurgaon, Haryana
                            Dec 9, 2017
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                            Address: 147002

                            I have ported my number [protected] from airtel. More than one month has passed still no network on my phone. Contacted everywhere but no resolution. Even high authorities of airtel is not serious about the inconvenience caused. How can a service provider cheat customer this way?
                            Kindly look into the matter.

                            Regards

                            Vinit kumar
                            Mob-[protected]
                            #572, ue-ii
                            Patiala
                            Punjab
                            Airtel customer support has been notified about the posted complaint.
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                              R
                              romadevi
                              from Kaliyaganj, West Bengal
                              Dec 9, 2017
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                              We are trying for mnp since 09.11.17 for our 2 nos. A) [protected]-idea
                              B) [protected]-voda

                              It is very much painful for not getting a good service from airtel.
                              We do not know that who is coming from post paid div. / any dsa but proper guidance and technical response is lacking till date. It seems that we are being harrassed by airtel.
                              Please do the needful at earlist, otherwise we shall have no other option other than to think about some future plan.
                              Regards.
                              Airtel customer support has been notified about the posted complaint.
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                                M
                                manjotchd
                                from Mohali, Punjab
                                Dec 9, 2017
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                                Address: Chandigarh, Punjab, 160022
                                Website: 9779588878

                                Hi

                                My name is manjot singh and i am using the airtel postpaid no [protected] since last 2-3 years. My bill plan is 275 plus gst and i always got bill of rs 350 to 400 per month.

                                But in the month of november i got bill of rs 5000 which is blunder at airtel end because this is my calling plan and i have never requested for data services on this no but i got bill of rs 5000. They have accepted that this was by mistake and we will rectify the bills. After my complaints they have waved 3000 from bills but my bill was only 275 plus gst 18 % for october 2017.

                                I have requested so many times to rectify the bills otherwise i am not going to pay any amount. But i am not getting any revert or call at airtel end even they have stopped services at my no. According to me my bills amount are as bellow

                                Oct 2017 = 342+18 gst

                                Nov 2017 = 342+18 gst

                                I have complaints so many times for the same but i am not getting proper resolutions at your end. So now i am going to legal proceeding with airtel for making fraud with me. I will took you in court and sue against your company for misleading me and make me mentally upset.

                                Regards

                                Manjot singh
                                [protected]
                                Airtel customer support has been notified about the posted complaint.
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                                  V
                                  vkayatn
                                  from Hyderabad, Telangana
                                  Dec 9, 2017
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                                  Address: 500044

                                  Airtel has opened airtel payments bank account without my consent, i sent many mails to this company to deactivate my account but no one bothers to deactivate payment bank account instead of help they reply me to use all amount and make zero balance in account and when i tried to nake zero balance the application does not allow
                                  This way the company is looting peoples money to make profits
                                  Because of this account my lpg subsidy is credited to airtel payments bank which dont allow you to transfer money or withdraw full amount
                                  Its cheating, and they should be jailed fraud business
                                  I want my money back and close account
                                  After failed attempts with this cheating company i ported my number to idea but the problem is not solved
                                  The executives are irresponsible and negligent
                                  I want the company to deactivate my airtel payments bank account immediatelys
                                  Airtel customer support has been notified about the posted complaint.
                                  Feb 05, 2018
                                  Updated by vkayatn                                   Dear Sir/Madam

                                  Kindly make a note that till date there is no action taken to close airtel payments bank account, instead of closing account airtel is sending sms to me to use money the airtel paynents bank account
                                  I request you to take serious action on airtel to close the said account
                                  Rgds
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                                    D
                                    [email protected]
                                    from Rajmahal, West Bengal
                                    Dec 9, 2017
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                                    Address: 713150

                                    I am debdas bhattacherjee. I am a part time businessman and want to use the airte money app to recharge and pay bill. I have activated registering my mobile no [protected] an airtel money account after downloading airtel app. My airtel no [protected] is an airtel money no. I have done a trancsaction for rs.100 from it on 6.12.17 and it was successful, but from yesterday no recharge done however there is a balance of rs.190.00. So i request you to solve my problem and to active my account for recharging. Regards..
                                    Airtel customer support has been notified about the posted complaint.
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                                      K
                                      Kharkongor
                                      from Barpeta Road, Assam
                                      Dec 9, 2017
                                      Resolved
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                                      Resolved

                                      Address: East Khasi Hills, Meghalaya, 793002

                                      I ve wrongly entered the mobile no. While doing online recharge through netbanking for my prepaid number. However when contacted the airtel service they said that it cannot be reverse back. Does this mean that one cannot make a mistake? Ive tried sending msg to 59109 and got a msg to send the details in the following format

                                      Subscriber number must be 10 digit and transaction id must be between 6 to 10 digits. Please re-send wrr[space]wrong_number[space]transaction_id[space]amount[space]right_number.
                                      Wrr [protected][protected] [protected]
                                      However, till now no response received.
                                      Kindly help.
                                      Details below.
                                      Recharge date :6th december 2017; 7:29 pm
                                      Transaction:[protected]
                                      Amount :448
                                      Wrong no. :[protected]
                                      Correct no. : [protected]
                                      Dec 11, 2017
                                      Complaint marked as Resolved 
                                      No steps have been taken as i have received no phone call nor email from airtel to resolve my complaint
                                      Airtel customer support has been notified about the posted complaint.
                                      Dec 11, 2017
                                      Updated by Kharkongor                                       How can the complaint marked as resolved when it is NOT.!!!?
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                                        R
                                        Riya Jasrotia
                                        from Pathankot, Punjab
                                        Dec 9, 2017
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                                        Sir,
                                        I am suffering from network problem as i got new 4g sim in november 2017. Stating was great as great network but now there is a problem. It shows no internet connection and also disconnected from internet and provide me 2g or3g network. And also sometime there is no network as i want to call someone. Please solve this matter

                                        I am thankful to you
                                        Airtel customer support has been notified about the posted complaint.
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