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Airtel Complaints & Reviews

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Updated: Apr 22, 2026

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Order number:[protected]
Order date: 09 december 2017

Sir i have done recharge of 448 on wrong number [protected]. I talked to customer care they also not helped me. Please revert my money 448 on my number [protected].

Here the details of transaction
:
Wrong number: [protected]
Transaction id:[protected]
Amount 448
Correct number: [protected]

Please revert my money or swipe the recharge to correct number. And please available on customer support.

Dec 13, 2017

Complaint marked as Resolved

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Address: 625006

Hi all,
My number is +[protected]
Name - pandiyarajan s
Email iâ€™d - [protected]@gmail.com

I have been using this number for more than 9 years. Currently i am in canada.
I was this number in canada for sometimes. However i canâ€™t find the network tower in my mobile. Kindly let me know, what has to be done to get back this number. This number very important to me.

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Hello.
I have airtel number : [protected] and my name is tanveesh inani.
My airtel payment bank never allow me to pay money for anything. I don't understand why it then allows me even to credit the money, if i cannot use the app and spend it.
I have around 2000+ rs in the airtel wallet and i want airtel to either solve the issue with my account, or refund the money.

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Address: Bhopal, Madhya Pradesh

Sir, Â
I want to know is that the indus towers have any project in madhya pradesh in perticular jabalpurfor installation of 4-g network roof top towers.

Beacuse some body approch me for installation of roop top towers for bharti airtel company. He promise to give rent of rs. 30500/- per month and advance of 12 month rent, for completing th formalities he want rs. 50000/- for insurance, and other permission work. Till date i have not paid any thing to himÂ
He is calling from mumbai his email address is [protected]@airtelbharti.in
And mobile no. [protected] name alok pandey from delhi airtel.
Please advise me what to do.

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Address: 632009

Website: Airtel payment gateway

Airtel dth [protected] amt 200 done on 9 th december payment deducted from my account the transaction details pos no 81803286 airtel icca txn#[protected] kindly arrange to credit my amount 200 to my airtel dth connection. My account details given here sbi bank 200 deducted today at 10.42 am on 09/12/2017. My customer id [protected] airtel dth. Checked with airtel customer care there is no match of transaction reference

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Under customer id [protected] in my name the monthly pack charges have been increased from 366 to 370 and now to 399 without any intimation. When customer care was contacted they have told that my mobile no is not correct. I requested to update my mobile no and it was reloaded. But it is pathetic to say that i received the message of removing and uploading the same no. I am not happy with the services of the company as the rates of same monthly pack are being increased frequently. If the rental of my present pack is not kept as rs 366, i will be forced to change the company.

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Address: Raigad, Maharashtra, 410206

Airtel dth cyst id: [protected]

Last recharge 27_11_2017
Amount:rs.276
Source: jiomoneywallet
Trans id:[protected]

I did above monthly recharge on 27 november 2017 and my airtel service got suspended due to low balance on december 3, 2017. When contacted customer care, i was told that they had refunded two recharge amount one made on 22 october and other on 27 november 2017 of rs.200 and rs.276 on december 1 2017. But on contacting jio money i have not received any refund amount of rs.276
Not icici credit card statement shows refund on december 1, 2017.

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Requested relocation on 20 nov 17. Cust id #[protected]. Request no 67847745. I was asked to make a recharge for rs 150 as a precondition to request relocation. Relocation was not completed till 9 dec 17. Owing to the delay the recharge amount was exhausted as i was unable to utilise it due undue delay by airtel. Cust care supervisor blames it on the customer. I fail to understand how. Please refund with due compensation. Its a matter of righteousness more than the amount of money in question.

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Address: Bangalore, Karnataka

I have open network complaint for two months, continue to get bills. Get call from airtel legal person and says he waived off one month bill. However continue to get reminder for waived off amount payment. I cancelled the connection. One hand get a call from relationship team on the other hand customer care says number is suspended due to non-payment. Pathetic!

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Dec 09, 2017

Updated by Ramya Janakiram Have written complaint to Airtel Customer Email.. Please check that..

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Address: 147002

I have ported my number [protected] from airtel. More than one month has passed still no network on my phone. Contacted everywhere but no resolution. Even high authorities of airtel is not serious about the inconvenience caused. How can a service provider cheat customer this way?
Kindly look into the matter.

Regards

Vinit kumar
Mob-[protected]
#572, ue-ii
Patiala
Punjab

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We are trying for mnp since 09.11.17 for our 2 nos. A) [protected]-idea
B) [protected]-voda

It is very much painful for not getting a good service from airtel.
We do not know that who is coming from post paid div. / any dsa but proper guidance and technical response is lacking till date. It seems that we are being harrassed by airtel.
Please do the needful at earlist, otherwise we shall have no other option other than to think about some future plan.
Regards.

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Address: Chandigarh, Punjab, 160022

Website: 9779588878

Hi

My name is manjot singh and i am using the airtel postpaid no [protected] since last 2-3 years. My bill plan is 275 plus gst and i always got bill of rs 350 to 400 per month.

But in the month of november i got bill of rs 5000 which is blunder at airtel end because this is my calling plan and i have never requested for data services on this no but i got bill of rs 5000. They have accepted that this was by mistake and we will rectify the bills. After my complaints they have waved 3000 from bills but my bill was only 275 plus gst 18 % for october 2017.

I have requested so many times to rectify the bills otherwise i am not going to pay any amount. But i am not getting any revert or call at airtel end even they have stopped services at my no. According to me my bills amount are as bellow

Oct 2017 = 342+18 gst

Nov 2017 = 342+18 gst

I have complaints so many times for the same but i am not getting proper resolutions at your end. So now i am going to legal proceeding with airtel for making fraud with me. I will took you in court and sue against your company for misleading me and make me mentally upset.

Regards

Manjot singh
[protected]

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Address: 500044

Airtel has opened airtel payments bank account without my consent, i sent many mails to this company to deactivate my account but no one bothers to deactivate payment bank account instead of help they reply me to use all amount and make zero balance in account and when i tried to nake zero balance the application does not allow
This way the company is looting peoples money to make profits
Because of this account my lpg subsidy is credited to airtel payments bank which dont allow you to transfer money or withdraw full amount
Its cheating, and they should be jailed fraud business
I want my money back and close account
After failed attempts with this cheating company i ported my number to idea but the problem is not solved
The executives are irresponsible and negligent
I want the company to deactivate my airtel payments bank account immediatelys

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Feb 05, 2018

Updated by vkayatn Dear Sir/Madam

Kindly make a note that till date there is no action taken to close airtel payments bank account, instead of closing account airtel is sending sms to me to use money the airtel paynents bank account
I request you to take serious action on airtel to close the said account
Rgds

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Address: 713150

I am debdas bhattacherjee. I am a part time businessman and want to use the airte money app to recharge and pay bill. I have activated registering my mobile no [protected] an airtel money account after downloading airtel app. My airtel no [protected] is an airtel money no. I have done a trancsaction for rs.100 from it on 6.12.17 and it was successful, but from yesterday no recharge done however there is a balance of rs.190.00. So i request you to solve my problem and to active my account for recharging. Regards..

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Address: East Khasi Hills, Meghalaya, 793002

I ve wrongly entered the mobile no. While doing online recharge through netbanking for my prepaid number. However when contacted the airtel service they said that it cannot be reverse back. Does this mean that one cannot make a mistake? Ive tried sending msg to 59109 and got a msg to send the details in the following format

Subscriber number must be 10 digit and transaction id must be between 6 to 10 digits. Please re-send wrr[space]wrong_number[space]transaction_id[space]amount[space]right_number.
Wrr [protected][protected] [protected]
However, till now no response received.
Kindly help.
Details below.
Recharge date :6th december 2017; 7:29 pm
Transaction:[protected]
Amount :448
Wrong no. :[protected]
Correct no. : [protected]

Dec 11, 2017

Complaint marked as Resolved

No steps have been taken as i have received no phone call nor email from airtel to resolve my complaint

Airtel customer support has been notified about the posted complaint.

Dec 11, 2017

Updated by Kharkongor How can the complaint marked as resolved when it is NOT.!!!?

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Sir,
I am suffering from network problem as i got new 4g sim in november 2017. Stating was great as great network but now there is a problem. It shows no internet connection and also disconnected from internet and provide me 2g or3g network. And also sometime there is no network as i want to call someone. Please solve this matter

I am thankful to you

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Address: New Delhi, Delhi, 011

0n 11.11.2017, an excess amount of rs. 100770.00 made to airtel via paytm for fixed line connection number [protected], relationship no. 11747568. (Documents already attached). After discussing the case with airtel support team and submitting all the necessary documents and proof of payment, i was assured the payment would be refunded back within 7 working days w. E. F 11 november 2017. But, after taking several follow ups, issues not resolved. I appreciate if you could refund this payment.

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Address: 800001

Respected sir, i have been using your sim from last 18 years, and all my family members. And we were happy. But nowadays we are facing some problem with your company. Whenever i recharge my number with some talktime balance, it get deducted by your company without any reason. And your company's costumercare service is also not giving me any details, and not even solving my problem. I just want to request you to please stop deducting my balance from my number. I hope you will understand my situation and solve the problem. Thank you.

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Address: New Delhi, Delhi, 110075

Dear all,

In continuation to my further mail the reply sent to me by airtel is attached after the disconnection of my mobiles for four days that they need another 96 hours. However my one number is replying by automated reply that the "you are not dialing a valid no, please check the no. You have dialed. I am using this no from last eight years and how it become invalid no. The back hand team is just of poor engineers and pathetic. I do not know how to deal with these peoples. The 121 and 198 they say to go to store but the manager mr naveen rai at sector 7 ramphal chowk, dwarka, new delhi-110075 over there he left office yesterday on 08/12/2017 at 6.00 pm and stopped picking my phone. So i will not suggest any body to port or buy new numbers of airtel.
Status of both numbers
Stuck up numbers are -[protected] you are not dialing a valid no
[protected] - this no is temporarily out of service

Alok singh

Airtel customer support has been notified about the posted complaint.

Dec 08, 2017

Updated by Alok1969 Dear all,

I am very much fed up owith your pathetic services because i requested for de-consolidation and postpaid to prepaid of two no's -[protected] and [protected] from my family plan and de-consolidation is done by you but both the no's are disconnected by you i don't know on what reason and what fault of yours and i am without phone from last three days and even on your complaint no. 198 is unable to lodge complaints and get ticket no for my complaint, they are not ready to lodge my complaint and issue a ticket no. So it is unfortunately a very bad services by the airtel. I visited your store at sector -7 dwarka, ramphal chowk, so many times and did not get any solution for the same. So, i request you to port my no directly from your side and issue us the port code (Mnp code) so that i can port my no's. To some other service provider.

The same thing is happening at the store i have visited 20 times in three days to the airtel store and spoke to mr. Naveen rai at your store but no solution. He is saying that back hand team is hopeless and only they can solve your problem i van't help you.

Your services are gone pathetic and poor.

Thanks

With best regards

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Address: 400708

Website: www.consumercomplaints.in

My sim is lost please deactivated as soon as possible please because in case of anybody also use that sim for anything other person fo anything wrong on my sim please deactivated my sim [protected] okay let me know fast fast sir

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