Airtel Complaints & Reviews

For the past 4 days internet connectivity has been degrading for the area around my house. Since yesterday i cannot connect to internet. Notification bar shows 3g symbol but no internet flows. Only when i go stand on the street a couple meters away from my builiding can i use my internet. Please look into this matter at the earliest as i need internet for my office work.

As per receipt of your email vide sat, dec 30, 2017 at 2:17 pm for
Duly adjustment of rs.429 against the voice charges on my account
In this regard reimburse also nov 2017 and oct 2017 calling charging
That from your side already charged information needed to me on for the same

Deepak madan
10a/13
Shakti nagar
Delhi 110007
Ph. No. :[protected]

I had applied for airtel broadband connection and paid advance rental for six months for which i confirmed twice with sales person whether feasibility is available in my area and after confirming the same, payment was made to airtel. I waited for any communication for any further update and status but on checking, i was told that feasibility is not there in my area. I complained it to nodal office and appellate authority for refund amount for which i was asked to submit copy of cancelled cheque only. I refused to submit cancelled cheque and i was getting phone calls / email from their office with different statements that we will refund your amount once work order is cancelled within 7 days. Now when i submitted bank account details, they are insisting for cancelled cheque only and there is no rule to submit cheque only. It can be any mode. Request you to look into it and advise concern team to do the needful.

Hi team,

I recently converted my postpaid number to prepaid. The conversion was succesful and the new prepaid sim was activated after tele verification.
But now when i try to recharge my mobile number with myairtel app am always getting transaction failed error.

I assumed it was some software glitch in the app and i tried to recharge using paytm. I recharged my mobile number for rs448. The transaction was successful but still that amout is not reflected in my account balance.

And am not able make any calls. This impacts my work. Pls fix this issue asap.
I need to make urgent phone calls. So pls expediate.

I have copied the operator reference number from paytm.

Operator ref. Number[protected]

Hello sir,
Im user for airtel and my family and my problem is definatally resolve from you. I get me my 2months call deatils for incoming, outgoing and missed calls lis (Protected) plese solve this my problem and send to my mail id www.[protected]@gmail.com
I got the small problem in my family can i get a list of incoming & outgoing calls list on net of by prepaid no. Plz give me the detail of reason about the issue
Can i get a list of incoming & outgoing calls list on net of by prepaid no. Plz give me the detail of reason about the issuecan i get a list of incoming & outgoing calls list on net of by prepaid no. Plz give me the detail of reason about the issue

Airtel have no internet connection in laxmi road and also main road no coverage in my home but others have good coverage and internet before airtel i have vodafone its good service i want to port my no but idea said minimum 3 months to port because of airtel policy

So i am deciding to broke that sim card and purchase new card from idea really pathetic service

I did recharge of 399 on my number [protected] tomorrow for 4G internet... But not even getting the speed of 2G... Very bad service.
If not solve I am going to port my number.
Your customer care number 121 is also not easily connect call to any dealing person. Only computer options are going on.
You are showing advertisement on tv about high speed...but in actual it very bad..
Please solve the issue of this very bad internet speed...

Dear airtel team,

On good faith and my past experience, i decided to change my airtel cccp number ([protected]) to postpaid number on my name and necessary documentation was done. Did received sms that address verification has been completed.

To my nightmare, to previous sim was deactivated first and my new sim is not working for past 4 days. I attempted calling 59059 numerous times for past 4 days but it automatically gets disconnected. I sent many sms as status (Mobile no) to 121 & [protected] but it never reverts.

Called up call centre and asked them to register complaint and they explained that it may take another 24 hours. It doe snot works again.

You people have mad my life miserable since i am unable to do nay online transaction (Financial / non financial) since the no is attached everywhere. Thanks for my business loss since that no i am carrying for last 3 years and is with every customer of mine and nobody is able to reach me.

Its the worst and pathetic way of working. If airtel infra is not good and supportive, why the hell you advertise everywhere that you each every nuk and corner of the country.

Atleast let me know if i can port my number to some other operator at this stage since i am clueless and your 121 services calls my number as not correct and disconnects. Horrible.

Regards

Sundepe
[protected]

Receipt sir, my Number [protected] have recharge with Rs.179/- on[protected] & validity till[protected].with per day 1GB data. But on[protected] data balance has expired within 10 days. Same also last month experience. Please help me in this I am waiting for your response.
My email address :- [protected]@gmail.com

Airtel has been cheating to me.
Im running on 499 postpaid plan and get 20 gb data per month. But whenever i use the internet its speed is about maximum 300kbps and its very slow but when i swith off the sim and turn it on again the speed is inreased to 2 to 3 mbps for about 5 minutes and then the same speed which is 300 kbps slowly works.
I have complaint it many times but no satisfied answer has been given to me.
Thereby i request you to take this complaint seriously.

Regards,
Airtel user

Greetings, i had purchased an airtel prepaid sim linked to my aadhar card on 12th december 2017. And activated roaming service paying inr.559/-. But my sim was not having any network while i was travelling in maharashtra. After i came back, the network was restored by the airtel area manager. But again the network is down on my sim since 2 days and the retailer is not even able swap the sim as suggested by the airtel area manager. To my surprise airtel has not been able the resolve the matter. The number is activated on my bio metric with aadhar card.
Best regards,
Chetan kamat
[protected]
[protected]@hotmail.com

I applied to change my postpaid to prepaid 27 / dec / 2017
They charge me the bill amount and the prepaid amount, they ensure me to start the service with in 48 hrs but, after 4 days we are still waiting for the service to start. They told me that they will recharge my number, but they didn't even after 4 days so please take some actions against them and also inform us what action have you taken against them.

Transaction failed but amount debited
I tried to take 199/- rupees money to the wallet and yes the balance got cut from my debit card but it didn't come to my wallet. Recharge mobile number.[protected]

Please return my money back to the debit card or in the airtel wallet

Name sadham hussain
Mobile number [protected]

If no response i am gonna file complaint against airtel bank

I recharged100/- in my mobile [protected] just at7:29pm taday.but Rs 50/-has been deducted from my balance due to viral clip service though I didn't active it.so I humbly request you to reback Rs 50/- to my ph balance.and permantly deactive viral clip service from my phone.looking for your kind consideration.Thanking you.

Hello,

I am using airtel number and i am facing so many issues. Everyone telling me why your number is always telling us that you are not reachable. It's my primary number with my bank account and i am not getting any otp for online transaction.

Airtel is very worst service i have ever used. How can they claim that they are having india's fatstes network.

Still no network in nashik, maharashtra. From 2 pm today.

Very worst service.

Also, i am trying to port from airtel to another provider but airtel refuses my request.

Very worst service.

I need compensation from airtel as i need to do some important transaction but it fails due to otp is not received in time.

Hi,

I have recently migrated from postpaid to prepaid in airtel. I have been struggling for last 3 days, but outgoing is not working. The customer care suggested to change the sim, but that also did not work. Is it possible to raise an escalation and get a huge amount for the mental harrassment done by airtel? What is the proper way to log a case in consumer forum?

Regards,
Priyabrata panda
Address: 107, shilpitha regalia, malleshpalya 5th main, bangalore.
Airtel # [protected]

My airtel payment wallet number is [protected]
Wen i tried to coll 400... Ivr tell for recharge dial 1 and for other menu option dial 2... By mistakly i pressed 1 nd then i received message thanks for recharging rs 100... So i contact customer care but he don't provide me valid information... I want rs 100 refund in my wallet.. Because information was misleading... Wen i pressed 1 u have atleast confirm that r u really recharging with rs 100...
So just refund my 100rs because there was no accurate information... Information was misleading... U can coll me [protected]

Hi,

I am a airtel customer with phone number [protected]. I currently am abroad pursuing my higher education and was unable using my sim card for a while and have got my connection deactivated, i have all my bank accounts and other important accounts linked to my phone number. Could you please reactivate my sim card, to enable me to use it?

Please feel free to reach out to me ([protected]@gmail.com/[protected]) if i need to provide with any id proof to do the same.

Regards,
Nitish

Background - i have a prepaid connection number. I noticed that few days ago there was no signal connectivity on my airtel sim. I tried changing the sim on different phones but to no effect. Consequently, i visited the airtel office today to understand the issue. I was told that the number has been disconnected since dec 1 due to no activity on the connection. I asked if this can be activated now, i was told that it cannot be activated now.

I understand there was no outgoing call made on this number, but i had been receiving usual sms's / incoming calls. Thus the number was "active".

Concern - i would like to understand why was the number disconnected with no communication to this effect. I have tried raising with the nodal & appellate authorities of airtel as well, unfortunately, have not received satisfactory response so far. They have a very generic response, it looked like i am speaking with some customer care executive and not appellate officers.

Support required -
1. Activation of the number asap.
2. There were around ₹200 amount balance in my account. I would want the same reinstated.

P. S: mobile number / email id's have not been mentioned here. Please let me know the email id / mobile number at which i can contact, i will be happy to provide all the information.

Hi,

I am getting calls from airtel everyday though my network is not airtel. This is second time i am writing to you. Are you quickly going to take action or should i consult consumer court or my lawyer. These calls are from cell no. S. And i am getting disturbed and irritated. My work is also getting disturbed due to these calls. Please do the needful asap.

Thanks,
Priya