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Airtel Complaints & Reviews

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Updated: Dec 22, 2025
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S
Shobhit Kumar Bhadani
from Erode, Tamil Nadu
Dec 3, 2017
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Address: Ranga Reddy, Andhra Pradesh, 500084
Website: www.airtel.in

Hi,
I am facing this issue since a month now. Whenever i try to call on any non airtel number i hear the message "all lines are currently busy". For a successful call it takes more than 20 attempts, sometimes, it even crosses 100. Airtel is clearly looting us. I believe they share a single line with multiple customer (May be with 50 customers). Please have it checked and try to resolve the issue. It just pathetic service from airtel. If somebody wants to make an emergency call, how he/she is supposed to do it.
Airtel customer support has been notified about the posted complaint.
Apr 22, 2018
Updated by Shobhit Kumar Bhadani
No support from airtel side on this. Still facing the same issues.
I got a message from Airtel saying that the issue is resolved while the issue is still there.
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    Girish1990
    from Mumbai, Maharashtra
    Dec 3, 2017
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    Website: airtel.in

    Airtel wallet issue. Update [case:1077091]
    I made a big mistake by going for the # chortel (Airtel) by porting in to it. I added an amount to chortel wallet and now i am not allowed to make a recharge or send back the money to my bank account. They have literally robbed me. They asked me my poa (Proof of address) and poi (Proof of identity) for which i provided chortel a copy of my aadhar card and pan card when they asked for it. Despite providing all the details, this # chortel bank didn't lift the restrictions from my account. I am so much regretting with my decision to go for chortel. There is no one to listen to your complaint guys. Don't go for chortel. They are the # thieves. A suggestion for chortel, just ask people to donate and they will do so happily, at least don't loot them.
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      S
      Sandy@1994
      from Mumbai, Maharashtra
      Dec 3, 2017
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      Address: Pune, Maharashtra, 412207

      To airtel,

      I am 7 years old of you customer
      One week ahead, my simcard network will be closed, so i'm postpaid now, i went to care. I took the simcard but it was 5 days yet another verification was not done. Your team does not help
      After few days you will launch 5g service, but keep the customer alive for it or otherwise use any of the 5g
      I hope you will leave my problem

      Regards,
      Sangram yadav,
      Pune
      Airtel customer support has been notified about the posted complaint.
      Now 6 day completed but my problem not to be resolve.
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        A
        Anoop Madhu
        from Mumbai, Maharashtra
        Dec 3, 2017
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        Address: 400072

        Hello team,

        This is utter stupidity to experience a voice issue even after continuing your service as a postpaid customer for the last 2 years. Airtel, i have escalated this issue many a times but nothing helped from your end not even the sim replacement.
        The most shocking part is, i am using 2 sim card on one phone and both are of airtel. I have absolutely zero issue with the prepaid one but unable to understand that how can a airtel team can give such bad reception to postpaid customer.
        Kindly address this issue quickly and try to maintain a relationship, would be my advice.

        Thanks
        Anoop madhu
        [protected] / [protected]
        Airtel customer support has been notified about the posted complaint.
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          ani_lisa
          Dec 3, 2017
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          Address: Chennai, Tamil Nadu

          I had a postpaid mobile number with airtel, i converted it into prepaid as i had to travel onsite for 3 months. The sim didn't work when i was abroad. I tried to contact airtel for reissuing a new sim for the number once i was back, but airtel refused to give me the sim stating that this cannot be reissued as i had ported the number from vodafone. I contacted vodafone as well and they said you have ported it, we cant help. This is the number i have linked to aadhar, netbanking and other important government communications. I have also raised a complaint with trai but i have had no response. Can you please help me to get back the sim with my mobile number? I need it urgently and i am not sure how to go about this issue.
          Airtel customer support has been notified about the posted complaint.
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            S
            Sooraj Sekhar
            from Changanacheri, Kerala
            Dec 3, 2017
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            Address: Thiruvananthapuram, Kerala, 695020

            Iam staying at pappanamcode in trivandrum in kerala, i am facing network issues for past several months, and complained about it several times to the operator but my problem didn't get resolved. Even 2g connectivity is poor in my area, i can't even communicate with others through call, if it is continuing like this i don't have any other option but changing the operator.
            Airtel customer support has been notified about the posted complaint.
            I am pavan gocher
            Add. :- ward no.23, Sardar colony antah, . Distt. Baran(raj.), Pincode :- 325202

            My airtel prepaid 4g user.
            My town location airtel internet speed very slow .
            Please urjent solucation..
            Tnxxxx
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              H
              harrysweety
              from Delhi, Delhi
              Dec 3, 2017
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              Address: Dakshina Kannada, Karnataka, 575025

              I am a postpaid customers using airtel from almost 6 years. Firstly signal, i am using this network in roaming also besides using idea local sim and this airtel is literally making me upset. To cal a person i should minimum 10 to 15 times then it connects and after that it takes minimum 5 more cals to convey my message on the phone because when i am on cal after exactly 3 min i cant hear anything or some kind of weird noise will be coming which irritates me a lot after that cal automatically cuts. I complained them about issue they called me asked me to do some settings after that it became more worse impossible to cal anyone or i am not getting any cals. Worst thing is i am not able to call customer care center also because cal dont connect only. Coming to internet... I will laugh at airtel internet connection. Frankly speaking internet sucks... Shows 4g not even google page will load... Not only me my family members and relatives friends everyone is facing many problems.in last month i didnt even use 1 gb of data also properly i have pack of more than 20gb... Claps for airtel internet.
              Airtel customer support has been notified about the posted complaint.
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                R
                Ramnik_Khanna
                from Delhi, Delhi
                Dec 3, 2017
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                I am using airtel postpaid number [protected].

                In my bill for nov 17, i have been billed rs 149/- + taxes for international roaming rental even though roaming was turned off on my phone. This was done without my permission and is unacceptable.

                Please refund the money and i request in the strongest terms not to do this again and immediately deactivate my international roaming.

                Regards,
                Ramnik khanna
                Airtel customer support has been notified about the posted complaint.
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                  AkritiAggarwal
                  from Bengaluru, Karnataka
                  Dec 3, 2017
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                  Address: Bangalore, Karnataka, 560100
                  Website: www.airtel.in/payonline/?NtTuv192RrYqAekG8REL004

                  Dear sir,

                  I am writing to complain about the airtel broadband service. This is the worst service i have ever received. We wanted to take an airtel connection, so this executive name "harsha singh" came to our flat and explained the plans. We choose one plan and he asks for the 3 months advance payment same day assuring that connection will be commenced from the next day. We paid the total amount and since then we are struggling to get the refund as they told they cannot provide service in our area i. E. "concorde manhattans".
                  Following are the details of the person we contacted and the payment:
                  Transaction date: 18th nov
                  Transaction amount: rs 4599/-
                  Executive name: harsha singh
                  Executive phone number: [protected]

                  Details of other executives and related higher authorities :
                  Name: riya (Executive) ([protected])
                  Name: ashok (Mid-level executive)
                  Name: kamala (Manager) ([protected])

                  We tried calling all these above-mentioned executives and they just disconnected our calls each and every time. Attached are the pictures
                  And service card.

                  I anticipate your immediate remedial action regarding this concern. Looking forward to your prompt reply.

                  Thanks
                  Akriti aggarwal
                  +2 photos
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                    K
                    kajalsarkar123
                    from Kolkata, West Bengal
                    Dec 3, 2017
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                    Address: Kolkata, West Bengal, 700028

                    I am using airtel from last 4 month, but getting fluctuation in coverage in my house & also not getting speed of internet also. 4g is getting very less time that also not stable. Complain several time from last 4 month. But still problem not resolved. I am staying at kolkata city, but still here facing coverage issue from long time. Otherwise i need to change my operator.
                    Airtel customer support has been notified about the posted complaint.
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                      A
                      Atul Ma
                      from Chennai, Tamil Nadu
                      Dec 3, 2017
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                      Address: 400601

                      This is reference to my airtel mobile no. [protected]. I am surprised to note that you have charged rs.501.34 +gst in the month of sep17 & rs. 500.74+ gst + late payment charges + gst in the month of oct17 - as monthly charges in my last 2 bills towards current bill towards internet charges where i have received sms from your end that my monthly unused data has been added in to next month.

                      I have paid rent in the month of sep & oct 2017 towards my actual charges. I am failed to understand why you are charging rs. 500 + gst as internet charges in the last bills over and above you have also charged late payment charges for the same along with 18 % gst when i have not used internet beyond my monthly limits. You are requested to kindly reverse the amount from my bill and confirm the same so that i would be able to make the payment on time.
                      Airtel customer support has been notified about the posted complaint.
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                        A
                        Arunima93
                        from Noida, Uttar Pradesh
                        Dec 3, 2017
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                        Address: 700064
                        Website: Airtel

                        I am unable to get any incoming calls on my airtel number and neither am i able to call anybody inspite of having 174 rs balance. I have also linked with my aadhar card. This is second time i am facing such issue. Please look into the matter.
                        This is my primary number and because of this issue i am facing difderent issues. This is a very serious problem. That i am facing. Please try to solve this as soon as possible
                        Airtel customer support has been notified about the posted complaint.
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                          A
                          ash11ash
                          from Delhi, Delhi
                          Dec 3, 2017
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                          Address: Sri Ganganagar, Rajasthan, 335001

                          I have a airtel o[censored]p east no [protected] n ported to rajasthan airtel. It ported n works but suddenly it showing emergency calls without any information no incomimg no outgoing calls nothing is dere. M facing too much problems as dis no is attached to bank account for all purposes. Please solve dis problem at the earliest. I shall be highly grateful to u.
                          Ashish tripathi
                          Airtel customer support has been notified about the posted complaint.
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                            A
                            Ar.Gunjan Maheshwari
                            from Mumbai, Maharashtra
                            Dec 3, 2017
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                            Hi,
                            I have transferred my husband's airtel postpaid number on my name.

                            All the formalities are done but tele verification is not working as i am not able to connect to 59059.

                            My number is of pune circle and i am in mumbai right now and it is not possible for me to get back as i have a flight to catch. Kindly let me know alternate procedure of tele verification.
                            Airtel customer support has been notified about the posted complaint.
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                              S
                              Sudhir Pandit
                              from Delhi, Delhi
                              Dec 3, 2017
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                              Address: Gurgaon, Haryana, 122050
                              Website: [email protected]

                              Dear madam/sir,
                              We are requested airtel many time to solve matter but they making illegal monthly invoice off position mode (Noinocoming/utgoing) 15nos, also not adjust amount you promise 8179, we observe airtel break all barrier of good relations and dont want to continue with us, ur ignorment force us to claim our losses legal help to court consumer forum against chairman airtel,
                              So unlikely we decide to legal help as our legal department guideline...


                              Thanks & best regards

                              Sudhir sharma [protected]


                              From
                              M/s prakash engineers & traders
                              N h 8, manesar. Gurgaon
                              Airtel customer support has been notified about the posted complaint.
                              Dec 03, 2017
                              Updated by Sudhir Pandit
                              fw message rec by airtel Dear Sudhir,

                              This is in reference to your email regarding waiver related issue on your airtel account number [protected].

                              Basis our discussion on [protected], I would like to inform you that I have escalated this case to the concerned department and they will revert back to you at the earliest.

                              Please consider this as an interim response.

                              Thanks for reaching out to us.

                              Yours Sincerely,
                              ABHINAV CHOUDHARY
                              Bharti Airtel Ltd

                              [protected]Original Message[protected]
                              From: [protected]@gmail.com
                              To: appellate.[protected]@in.airtel.com;nodalofficer.[protected]@in.airtel.com
                              Cc:
                              Sent: 21/11/2017 02:05:48 PM
                              Subject: Fwd: Airtel bills

                              Dear Madam/sir,
                              Thanks for your very delayed mail we are checking both invoice find same amount was pending "now and before" and over 2 months connection are block no incoming/outgoing,
                              where is adjustment 8179 amount you are also charge months of
                              Bill period 02-Sep-2017 to 01-Oct-2017
                              amount 4385 wrongly added all 15 nos was already block ur end.
                              Now we observed AIRTEL also not interested to continued with all our 15 nos.whats your thinking ?

                              [protected]

                              [protected]

                              [protected]

                              [protected]

                              [protected]

                              [protected]

                              [protected]

                              [protected]

                              [protected]

                              [protected]

                              [protected]

                              [protected]

                              [protected]

                              [protected]

                              [protected]


                              [protected] Forwarded message[protected]
                              From: Sme support
                              Date: Tue, Nov 21, 2017 at 12:27 PM
                              Subject: Airtel bills
                              To: "HYPERLINK "mailto:[protected]@gmail.com"[protected]@gmail.com"
                              Dec 08, 2017
                              Updated by Sudhir Pandit
                              Dear sir,
                              We are waiting of resolution help ur end please give direction to airtel,
                              Airtel on the way of fraudulent no 1 network services, we are facing problem 3 months our nombers are stop by airtel our business losses around 1-2 lac due to airtel pooor service/ignorment problem, our all 15 nos not working till now
                              [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected] (, appellate.[protected]@in.airtel.com; nodalofficer.[protected]@in.airtel.com ) both mail id not work as authority/resolution, Every time the mail us (Basis our discussion on [protected], I would like to inform you that I have escalated this case to the concerned department and they will revert back to you at the earliest.) But they fail all time and not reply us till now.
                              We are waiting of resolution help ur end please give direction to airtel, and suggest us what we do about claim our losses...
                              Thanks n Regards
                              Prakash Engineers & Traders
                              [protected]
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                                J
                                Jitendrapoddar
                                Dec 3, 2017
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                                Address: Hyderabad, Andhra Pradesh, 500032
                                Website: www.airtel.in

                                Hi,

                                I am jitendra kumar having mobile number [protected] (Airtel), using postpaid plan. Currently i took rs. 350 4g plan. I am staying at gachibowli, hyderabad which is prime location of hyderabad. Here 4 g network connectivity is very poor. I am getting 1kbps speed in 4 g network since 2 month. I called many times to customer care but they are not able to resolve my issue. They said it will take 90 days to resolve your connectivity issue. But i didn't understand why i will pay bill. If customer pays for a service, it should become the duty of the service provider to ensure that the service provided is done so with absolute diligence and without any fault. Last month also i paid bill without using yours service. If they are not able to provide service next 3 months then he will not eligible to take bill also.

                                So please help me on this.

                                Thanks,
                                Jitendra
                                [protected]
                                Airtel customer support has been notified about the posted complaint.
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                                  M
                                  Mridula Murali
                                  from Morena, Madhya Pradesh
                                  Dec 3, 2017
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                                  Address: Coimbatore, Tamil Nadu, 641004

                                  I activated a rs. 49 sms pack on my prepaid number. It shows two l+std message balances with different validates and my pack is not working. One balance shows 1 msg with validity over and the other one shows 28 days validity and 192 messages left. The second is the current one but doesn't seem to work. The first one seems to be in use.
                                  +1 photos
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                                    Author Rakesh
                                    from Delhi, Delhi
                                    Dec 3, 2017
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                                    Address: New Delhi, Delhi, 110015

                                    Hi,
                                    I am writing in connection with irrational behaviour of airtel engineer. I called airtel customer to fix my airtel broadband issue. Airtel engineer visited my house and told i am coming in 10 mins, i waited approx 1 hr but he did not come again. An engineer named hament with mobile number [protected] visited my house next day morning but he did not resolve the problem but he argued with me. He told me to not complain or to not call on customer care but to call on his personal number regarding any issue. He did not give approx time and went without fixing issue. Actually i am sick of network and speed problem and arguing behaviour of some airtel engineer.
                                    Airtel customer support has been notified about the posted complaint.
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                                      G Bhattacharya
                                      from Kolkata, West Bengal
                                      Dec 3, 2017
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                                      Address: Kolkata, West Bengal, 700050
                                      Website: [email protected]

                                      On 03.12.17 i received a sms stating that airtel super store service has been activated on mobile no [protected]. Txn id s[protected] on 3.12.17. I do not know how this service got activated without informing me and rs 99.00 has also been deducted. Please refund my money. Please do the needful immediately and refund the money. My mail id is
                                      [protected]@gmail.com.
                                      Airtel customer support has been notified about the posted complaint.
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                                        amod_05
                                        from Hyderabad, Telangana
                                        Dec 3, 2017
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                                        Address: 500081

                                        Hi team,

                                        Someone has stolen my moto m phone. My airtel postpaid number was [protected]. I request you kindly block my number as soon as possible.
                                        And also request you please suggest me how to get the duplicate sim with same number.

                                        Also find below details

                                        Name - amod
                                        Addr - nandini mens pg, madhapur hyderabad hitech city telangana 500081

                                        Thanking you in the advance.

                                        With regards,
                                        Amod kumar
                                        Airtel customer support has been notified about the posted complaint.
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