Airtel Complaints & Reviews

I'm udit. My mother is using airtel postpaid sim. On december 5th i have paid my bill of rs 601 through phonpe app. The transaction was successful but it showed some error. So i tried again. Again the transaction was done successfully. After that only i checked for my sbi account balance and found that the money was deducted twice and a total of about 1202 rs was reduced. So please do me the favour and return my money to my sbi account. Herewith...

Hi, this is pratikshya srichandan. We travelled to indonesia from 31st oct 2017

To 6th nov 2017. Before we travelling, called customer care and checked about

International roaming. They said it will be 80rs per call and no extra charges.

We calculated according to that and used it for 2 or 3 min per day. But the

Bill has come 6444rs. Really i don't understand why this much bill amount. When

We contact customer care they mentioned, its not for the call its for data

Usage but we didn't use data at all on those days. We got the local sim over

There and used it for data. If its required we are ready to provide the local

Number. Automatically per day package of 649 is activated; there is no

Information at all about this package. Requesting to waive this amount and we

Are ready to pay the amount for the calls which we used and not for the data.

649 daily package needs to be waived off.

Ph: [protected]

Hi all,

I forgot my mpin on my airtel app and i tried to reset the mpin by giving details but sms is not coming and how could i reset mpin.

I called on your customer care number and they are also asking mpin at first.
If i have mpin, then why should i call customer care.

Please do something at the earliest. My cash is in the wallet and i want it back to my account.

Thanks and regards,
Ann merin wilson
Ph:[protected]

Dear sir/mam,
I purchase airtel’s rs 495 recharge plan at new sim on 14th oct. That time the plan offer 84 days validity and comes with unlimited calling and the promise of 1gb data per day. Now it's automatically changed it's a type of fraud. When i talk to airtel customer care he told me to talk retailor what plan he given in 495 retailor also told me that was same as that day he recharge.
So how without any pre intimation airtel can change plan for 70 day 1gb
While this rs.448 plan is launch after this rs.495 plan which i taken.
This is complete fraud is going on in airtel.
I taken because of airtel brand but they are making people fool.
See the links of other website who publish this news
1.http://indianexpress.com/article/technology/tech-news-technology/airtels-rs-49...⇄
2.https://apptricker.in/airtel-495-plan-offering-84-gb-data-unlimited-calling-84...⇄
3.http://scrolltoday.com/frc-rs-495-recharge-plan-bharti-airtel-idea-cellular-of...⇄

Airtel dth is doing fraud... Offers one package n will charge you more for same package... They offered me 313 plan n convinced me to recharge but now not activating the plan... N they are deducting my money on daily basis according to 478 plan... N i called customer care n their customer care executive talked very rudely... I want my money back n will disconnect the service...

Sir, yesterday i complaint in your office located at perambur about stopping of net in my cell no[protected]. They have also sent a message to 1925 to stop & told me that i will receive msg from your office with an hour. But even after 8 hrs i have not received any reply. Again i have sent a msg at 09.29 pm regarding the subject matter. To this i have received no keyword found msg. I do'nt understand how a village or illiterate people can get their problems with their cell phone could solve. Pl reply this complaint.

My internet has everyday after 10 pm not working its‚ problem is only for [protected] my brothers net is working but my net not woking on same time. I have recharge 498 but no benefit get to mi. This issue i think fraud doing airtel with customers. I see from 4 day net is not working after 10 pm but in the network its see h+ and net is not surfing anything. Pls don't use airtel. My prevouse was recharge vodafone its so better than airtel

Hi,
I have been abroad for some time. Over the last few months, my number has been deactivated. I have several hundred rupees in it with a long duration of validity, could you please reactivate it, am not able to access several important services due to this. If you are a representative of this company please contact if you need more details.

Thanks

Hi,

My name is roopa, my mobile number is#8*04, my sim is inactive, it is a prepaid card, i have been using this number long time... Suddenly from september month onwards the airtel sim network is not active, when i tried to call it says as this service is not active. I was in usa for short time and i'm now back... I need the sim to be active for banking and other transactions. I have sent more emails to airtel customer care before, no replies... Kindly do the needful. I want to use this same sim and same number. Kindly active the same asap...

Also i have been debited as international roaming charges as 99 rupees even though the sim is inactive,. I want this to be credited back as well. If i have receive the reply, i'm forced to contact the consumer court!!!

Hi,
I was using the airtel number [protected] for many years and was not able to use it as i was out of country and in other state. Now, i realized that the number has been deactivated. I would like to retrieve it. Please help me to retrieve the number as it is needed for me to use further. If any queries, i can be reached at [protected] and via email [protected]@gmail.com looking forward to hear a positive response at the earliest.
All help is really appreciated!!!

Sir
While recharging on paytm, i entered the wrong number and recharged 2000. On querying paytm, they said to contact operator with the operator reference number (Transaction id mentioned below). Please help me reverse the amount. I have also tried 'wrc (Wrongno) (Transid) (Amt) (Correctno)' send to 59109 message. It responded as no keyword found.

Both the numbers are mine only.

I tried reaching for customer care executive through every number i could find on the internet for airtel customer care. (121, 198) none of them could give me any option for speaking with a human.

Date-05.12.2017

Correct mobile number-[protected] postpaid

Wrong mobile number-[protected] prepaid

Amount -2000

Transaction id[protected]
Pls help to resolve sir

I have been continuously mailing to airtel customer care from the months of september 2017. But my problem still exists.
And everytime they give me a complain no.
I am still not able to receive incoming calls and also not able to calls 121 nor on 198.
When they call me they always calls me on my alternate number or when i am in my home network.

Regards
Ram
M. No. [protected]

Airtel has deducted charges so many times. Recently they deducted whatsmob service activate charge which i don't even know. Called up customer care they said user must have click on pop up and immedietly reversed the charges. Airtel is totally fraud company. They don't have ethics. If they don't know about the service how can they reverse the amount within seconds. It happened with me 4-5 times. They have looted us all these years. Now, jio has teaching them lesson.

Dear sir/mam

i am postpaid customer of airtel my no [protected] I am pay my bill of 900rs on 10/11/2017 through net banking from my husband account idfc bank account but airtel update only 295rs kindly resolve my problems

Videopindw service has been activated and money deducted without any prior info & acceptance from customer. It is auto renewed service too. Deducted rs 15 and activated for 3 days. Txn id n[protected]. It's loot. I want my money back & strict action against this fraudulent act of airtel mobile services.

Another such service has been activated today i. E. On 6th december 2017. Classyandglamvideos at rs 5 per day. Again it's auto renewed service. Has been activated without any approval. Really pathetic. Need to take strict action against bharati airtel limited for such loot.

Total loss of rs 20. But more than money it's against company monopoly and indecent activities or in short loot.

I want to say that from 10 nov i ok the 3g balance in my offer of airtel. From every sunday 49 rupees deducted from my main account balance. Without my permission pack was renewed and rupees deducted from my main account balance. I also checked that no service is active. At the last i want to say that stop this deduction of rupees from my main account i would be grateful to you.

Thank you

I have a post paid airtel number and i got my international roaming started on the same and got 10 days pack activated for australia. Its been three days i am in australia and i can only receive incoming calls. I am not able to make out going calls. I have called india airtel service from australia 10 times and all they have to say is that they can not access my account and it will take 24hrs. Now its been 3 days and after endless isd calls from me no solution has been done. I have gone through lot of inconvenience and have lost lot of money and business because of non working of my cell and because o[censored]nprofessional attitude of airtel employees. I have spoken to airtel customer service endless time and all of them are clue less. I will certainly file a case in consumer forum. I am highly disappointed in airtel services and i am a very unsatisfied customer and will change airtel once i am back to india.
Sent from my iphone

My name is dr. Ranjeet singh mobile no. [protected]. I face problem in incoming and outgoing calls also i can't able to call customer care please help me. Many other airtel customers also face same problem in my area from few days. Your data speed also low. Please confirm that you are able to provide proper service at my area or we will port my number to another service provider company...

I purchased airtel on 11-sep with modem sim number [protected]. This modem gave average acceptable/browseable speed of atleast 100kbs atleast in the first month (1-2mbps was mentioned and shown during sales though). After the first month, airtel people kept reducing the speed month by month and now it is much worse having too much issue with the speed. And their reduced speed is in 2kbps range only and so modem became worthless now.

I am summarizing all kinds of issues below which i have been facing everyday and i have all screenshots proof for each issue (Samples attached) and it can be sent along with this case registration.

1. When clicking on a link like in a mail, it starts opening but then it stops without opening the clicked link. And so i had to keep clicking the link multiple times till modem starts getting signal again and then responds to that click
2. Page cannot be displayed issue
3. Page keeps loading and i need to refresh the page or switch on
4. With the crap speed of airtel, essential websites like google mail, yahoo mail, netbanking nothing opens. I have to try moving the modem here and there, switch it on/off etc till it does something but noting works. For 2 mins of work, will it be acceptable to waste hours and hours like this.
5. And top of it, it is highly intolerable when they neglect a response to this issue when i sent 2 mails to their customer support [protected]@airtel on 12nov & 27nov (This is why they take advance payment safely so that they can ignore responses silently).
6. Modem is at the same location but wondering how come the speed is reducing month by month.

It is a clear fraud and intentionally being done by airtel at the background inorder to restrict the data usage and so such saved data stolen from existing customers goes to new customers to make more business. With that understanding and headache over speed issues, there is no way they can or they will want to fix this.

As part of resolving this issue, i am needing my advance payment refunded after pro-rated calculation according to the way this modem worked and how their speed was (Airtel kept reducing the speed after first month onwards). They can take the full payment in sep (Good speed), half payment in oct, 1/3 in nov, dec. Not much to the surprise, nov & dec are the worst as they can see my reduced data usage for nov & dec because they made the speed in such a way browsing cannot be done and so data is saved for them. Good business fraud tactic.

Hi, my name is nizaika gautam, director of nart films pvt ltd company, which is delhi (Janakpuri, 11058) based production house. I have more than 8 employees but in our whole building no connection of airtel, total people is more than 50. I request u for booster in my company so my employees and also other people can connect to others. Thanks
Contact no.-[protected] my office no. -[protected]/22