Airtel Complaints & Reviews

I have recharged my mobile no [protected] with rs 509 and by mistake i have again recharged an amount of 448 transaction id is #[protected]to [protected] whereas the correct number is [protected] transaction id is #[protected] please transfer the same amount to [protected] i have consulted airtel customer care and they have refused to transfer the amount.
Both the mobile numbers belong to me

Sim card is not activated even after 48 hours. Customer care is suggesting to visit the stores again saying they have mistakenly activated some other sim. This is totally unacceptable as the issue is there from the service provider end and asking customer to visit the airtel store again.
Even mail has been received with complaint number (We have registered your request vide order no.[protected] stating that sim card will be activated.

I have been using aitel number since last 2 months. My plan is of rs. 399 on which i was told that i will be given unlimited calls and 100 sms's per day and 20 gb of 4g data. I was mostly attracted towards 20gb of 4g data because of which i chose to be in airtel but however while using the service of airtel 4g i am very much shocked and surprise to see that the speed of airtel 4g was not even the speed of 3g. I mean i am not getting enough speed to that i can consume, utilize the 20gb data of internet 4g which they promised. I am not able to watch any movies i am unable to see any videos without waiting time (Buffering) videos, movies are lagging so much that i am unable to use the dedicated data provided by airtel. I have made several complains to airtle regarding the same issues they says that their network is on upgradation. I want to know why shall a consumer should suffer for your technical problems. But however they couldn't resolve the problem nor were able to provide my the with discounts. I mean why shall i pay the complete bill amount if i am unable to use the services.

My airtel number is [protected]. I changed my old sim and got the new sim of the same number. After a day i could see the signals showing in both the sims. But the new sim is not working (No incoming, no outgoing). The old sim, i am able to do outgoing calls but no incoming calls. The dialers are getting busy and not reachable message when dialing to my number. Please resolve this issue asap as i need to make some urgent calls.

Dear sir,
My airtel no. Is [protected]. I had installed your my airtel app and add money in wallet but when i tried to make payment through my airtel app it shows that you can send money only upto rs. 0 in to bank account as of now.
I also visited at your store but they didn't gave me any relevant answer. Now tell me where should i go?
Kindly resolve the issue asap.

Messages are not getting sent in my mobile, if i call customer care, there is no proper reply from customer care.
Though i set smsc number +[protected]in my moto e4plus android mobile, messages are not being sent

If i go to local airtel office vikarabad, even there is no proper response and they are asking me to either take new sim and demanding rs 100 for new sim. Or go to hyderabad for solving my problem.

It's insane to give such response to a customer.

If i wanted to port my number too i'm unable to send sms. They are neither telling the port code or resolving my problem.

I have linked this mobile number to back and use this as permanent number so unable to stop using this number.

I'm experiencing this problem from around 5months, without proper response from customer care and local airtel stores.

I would like to go for raising an complaint in consumers forum as none are resolving my problem.

I'm a long customer of airtel, from past 3 months i'm not getting a proper signal at all for using the internet. I thought to switch to another service because of it's poor service but when the pack is about to expire in 3 days again it worked very well so i've renewed the pack with 448/-. Again i'm facing the same issue. Kindly resolve the issue asap, getting frustrated with the worst service from such renowned network.

I had a post paid airtel data connection # [protected] which had been permanently discontinued on 18th november, 2017 with the help of saltlake city centre-i airtel store & even i've paid the amount of rs. 70/- for the rental from 11th - 18th nov.17 as per airtel store executive. They have helped me to permanently discontinuation of the number. Few minutes later customer care called me & they did same. After few hours later the connection got the stopped permanently on the same day. Now i am getting a bill where an amount of rs. 1441.79 is showing as due which is totally fake & a lock in period amount of rs. 1200/- is showing in the bill. But as per my knowledge when i took connection the service provider representative informed me that there was no lock in period. So where is coming this option. You are requested to help me in this regards & waive off the fake amount.

I have loaded 1417 rupees in my airtel payment bank account of no. [protected] but m unable to use it. It always give error "debit from this account not allowed" whenever i try to transfer any amount to my bank account or if try to rrecharge or anything. When i visited airtel store they told me that they can't do anything regarding airtel money n told me to call 400 but that customer care no. Has no option to talk to customer care executive... So in this case i dont have any option left... I think i have lost my money...

[protected] (Parent), [protected] and [protected] (Child)
All the above mobile nos. Were on prepaid for more than 10 years.
Airtel office at bannerghetta road bangalore offered me post paid offer
Converting from prepaid to post paid where in child no. Will get waiver monthly charges. But so far, i have to fight for this waiver every month.
Fed up with the customer services i have opted revert back to prepaid connections for which airtel is demanding me to furnish the mandatory documents for this i am refusing. Previously i have submitted all the relevant documents may be umpteen number times. Why should i submit / furnish just for go back to the same scheme. Where are my documents previously furnished.
Airtel do not give timely connections, harassing customer like me.

My airtel digital tv account was suspended on 25th dec after that i had done recharge of rs120 after the recharge my tv account balance is 134. But my account shows suspended due to low balance. After that i had speak to there customer executive they told me your service will not resume because you have to recharge ur tv with minimum rs150. They didnt resume my tv due to low balance according to them instead of having rs134 in my tv account. Is it fair policy made by them i dont think so. Kindly do the need full.

Hi, i have been using airtel since 14 years and i appreciate the fact that i have been with airtel becox of the strong network. Since 2 years there is network problem at my home. I have raised a compliant in july 2017 and i have been following it up with airtel (National escalation team) but of no use network issue is not resolved till now. They are not giving me any deadline as to how much time do they need to solve the issue. Agents are rude whom i spoke to, i m not sure why are they not able to solve the issue.

I have disconnected airtel broadband on nov 8 of 2017. To refund 880 rupees they told they need 50 days. Even after 50 days, they are asking for again 20 more days to refund.

I lost patience as i have called and mailed many times to refund..

I think airtel is in debit... They need to pay loans to banks or what with my 800 rupees..?

Airtel is behaving like a beggar...

I am from northeast india, Imphal east.I have been using airtel like 4-5 years and more including my different no.Infact, all my family member uses airtel only. For a very long time, 4g coverage was very bad. It was fixed recently(I think ). I get the speed a normal 4g user would get. But it is very unstable. I measured the ping through speed test .it was awesome, but the high jitter put the network to a different level. It's all messed up. I can't even play mobile games peacefully.And I don't think a network with that much jitter can be called quality network. I hope it will fixed.

Dear sir,
My name is manish kumawat. I want the call details of the months september, octomber, november, december of 2017 because i needed it.
Please send me call details through emaill
My id is :- [protected]@gmail.com
My phone no is:- [[protected]]
I would be highly greatful to you i[censored] provide me the details of incoming and outgoing calls for my airtel prepaid no.
Regards
Manish kumawat
[[protected]]

Dear sir,
I am using airtel post-paid connection with phone no. [protected]and i’ve applied to change my connection type to prepaid on 18 november 2017, submitted all the documents required and i was told it will be activated within 48 hours by airtel customer service executives. However, it is not yet activated till date. I called the customer executive on 23 november 2017 and they told me that the postpaid connection will be activated with in two days and i requested for changing my 3 postpaid number (One parent sim and 2 child sim) and one child sim was changed and remaining which never happened. The customer service is too bad to provide the right information to the customers. Again, i called the same number when i called the number the executive on the other side said to contact the airtel store where i gave to change my number. But its not yet activated and i was misguided by this information. When i went there they told me they can't do anything. The customer service executives told me that i’ll get a call back with the status which never happened as well. Now, i’ve lost my patience as i waited over a month for a connection even though i’ve submitted all the required documents. I am very disappointed by the service provided and they made me do a lot of phone calls to the customer service who failed to provide the correct information. Hence i am approaching consumer court to get justice.

Airtel complain numbers = 1192650, 1193058, 1245065, 1246190
Rs. 9000 debited from my account while making a transaction through upi vpa address. The amount still not credited into the beneficiary bank account. Contacted the beneficiary bank but they are not able to trace the transaction with the rrn number provided. Today is 9th day and still not action taken place.

To
The chief managing director,
Airtel, india.

Sub - customer grievance about harassment.
Dear sir,
I, satnam singh aujla, would like to lay few lines into your kind consideration and favorable action that, on dt. 19/10/17, 11.27 pm (Call recording enclosed), i made a call at 121, regarding my recharge of rs. 399 but during my conversion with airtel customer care representative, told me that after my recharge i will get 1 gb data and local call free for 84 days which will last upto dt. 07/01/2018. But it a matter of great sorrow that when again i called on dt. 25/12/17 at 5.22 pm (Call recording enclosed), i was told that my validity of the above said pack will expire on dt. 27/12/17.in this matter i want to say that one of your representative told me that i will get 84 days of validity on (Dt. 19/10/17), and same representative of airtel company told that my validity expires on (Dt. 25/12/17), so by going through both the call recording you will know that this is how airtel company is harassing their customer and it also shows that you are least bothered about your valuable customer and has made a monopoly to harass their customer.

So in this regard i would like to request you to listen both the call recordings and tally them from your end and confirm that each call recording is the same as stored at your end. As now i will make it a proof against airtel regarding customer grievance about harassment and file a consumer case regarding the harassment and the treatment given to me.

But it is a matter of great sorrow that in spite of being such a big institution and such a branded make company and having good will in the market and as i am one of your old / valuable user. But i have to face a lots of problem in getting my legal demand fulfill this is really a pathetic response from such a big company and i am really disappointed with the kind of service provided to me.
Now you have left me no options other than to reach consumer court to get it resolved and to save my rights as a consumer and also publish the matter in social media and aware other consumers.
An earlier response would be highly appreciated.

Enclosed – each and every call recordings with airtel representatives.

Regards,
Satnam singh aujla, [protected], [protected].

Dear concern

It is very surprising to know that airtel is misleading its customers by providing wrong information when it comes to suggest best plan.

They had suggested me a best plan as inr 299 which was non hd and was covering almost all hindi entertainment, informative, news and movies channels.

Believing in the company's commitment to provide best to its customers, i continued to recharge for this plan month on month.

Just of curiosity i googled few airtel plans and figured out i can get all the benefits of above plan and that too in hd in just inr 232.

Relay hurt by the unethical practice of such a renowned company.
Just to earn few penney's from a customer they have lost all my trust.

Will be checking all my accounts associated with airtel.

It is given that, there will be flat 50% cashback on recharge through airtel payment bank.so i recharged for 448 and i got only 20rs and when i called customer care there were telling that you should recharge 5 times to get 50% cash back.so
Now the point is the given information about offer is wrong so i need full cashback and i dont want any offer from your side.