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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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Airtel reviews & complaints page 994

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V
venu1980
from Bengaluru, Karnataka
Dec 2, 2017
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Address: 520015

I am cug user under corporate coverage. My mobile is damaged refer to policy insurance will cover gor the same. Pls guide and process insurance claim. Imei no. [protected]. Imei. [protected]. I havr taken confirmation from airtel care mr avinash hdfc rep. It will covred under policy u may visit near airtel showroom but i am not getting any response resolution on this pls help to resolve
Airtel customer support has been notified about the posted complaint.
Dec 02, 2017
Updated by venu1980
Issue rerequire mobile hand set insurance cover
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    S
    Sheetal_singh
    from Delhi, Delhi
    Dec 2, 2017
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    Resolved

    Address: New Delhi, Delhi, 110062

    I have recharged my airtel mobile no.[protected] on 30-nov-2017 through net banking feature with online recharge txn id[protected] of rs 448 on airtel website. Amount deducted from my bank a/c but recharge got unsuccessful and amount still have not been refunded to my bank. We contacted airtel but they are denying recharging and saying we cannot recharge.
    Dec 5, 2017
    Complaint marked as Resolved 
    Automatic refund.
    Airtel customer support has been notified about the posted complaint.
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      A
      alpa rajput
      from Jaipur, Rajasthan
      Dec 2, 2017
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      I am noticing reduction of money from my balance more then 10 times due to the activation of value added services which i never activated. I don't know what is happening but i am very disappointed and irritated. When ever i try to call on airtel customers number then it can't we connected to person and i have to talk with robot. I am really fed up with this. If this continue i will change my service provider.
      Airtel customer support has been notified about the posted complaint.
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        I
        Ishneet Gandhi
        from Gurgaon, Haryana
        Dec 2, 2017
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        leaseline

        Address: 110034

        We are using internet connection of airtel in our office, which is not working since last two days and the fact is airtel is not providing any support in this, imagine working in office for two days without internet, which is close to impossible.

        This is really very sad that airtel being such a big brand doesn't bother to provide a small support which is required from them, none of their executives are bothered to solve the...
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        Kuku Mayank shekhar
        from Jasidih, Jharkhand
        Dec 2, 2017
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        Address: Nalanda, Bihar, 803101
        Website: Airtel

        My mobile no is [protected] my name is mayank shekhar sir i am complaining many times in airtel customer care but they are not give me solution i have 28 gb 4g deta left but since 10 days the data is not working i am in roming plz sir give me the solution he is just cheated the customer plz sir give me the solution. My email id is [protected]@gmail.com and he is cal many time and said they are provide the engineer but he is just liying
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          M
          manumaxma
          from Coimbatore, Tamil Nadu
          Dec 2, 2017
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          I got a sms saying hot chillies activated on my mobile. Amount of ₹ 49.0 detected from my account. I didn't activate the service. Immediately i have deactivated the service. Airtel is cheating without my authorization they activated this. I tried to contact customers care but not able to make it. Help me get the refund.
          Mobile no: [protected]
          Name: manojkuma
          Date: 02-dec-2017
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            N
            Namrata25
            from Nashik, Maharashtra
            Dec 2, 2017
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            Address: Pune, Maharashtra

            Worst airtel service...

            From last three weeks there is no 4g network in my area.
            Every time i call customer case and they say issue will solve in 2 days, but nothing has happened yet.

            Why giving us false commitment?
            Is this the way u treat your customer?

            Hope u all look into this matter and solve 4g network problem as soon as possible.

            Address-
            Pine (Vishrathwadi)
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              M
              Mridul Gaurav
              from Chennimalai, Tamil Nadu
              Dec 2, 2017
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              Address: Coimbatore, Tamil Nadu, 641035

              Since my sim activation after porting, I am not abke to contact the teke verification number . Can you please look into the matter . My alternate number is [protected]. Please call me as soon as possible.
              As this my only number used in banks and all. Please help me activate it as soon as possible.
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                D
                Deepak Lakherwal
                from Delhi, Delhi
                Dec 2, 2017
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                Address: New Delhi, Delhi, 110005

                Dear sir / madam,

                I have raised several complaints relating to poor network coverage in my area of karol bagh, delhi for the last five months. There is no action being taken by the airtel team till date.

                I have specifically written to appellate authorities, nodal officers, customer care dept etc. The same answer from july 2017, i am being told is that they will plan to provide new site of network tower in my area which process require 90 days. Without any delay i paid their dues for the said period and denied to pay any further until my network problem get fixed.

                But in november airtel rather than provide me updates for my network problem they started asking to settle the dues if i require their services. They have barred me with outgoing facility and now they are giving me warning that if i will not settle their dues they will stop my incoming facility also.

                They completely ingored my complaint no 77791156 which i registered in july 2017 and put the same on hold till date.

                I am facing a signal variation outdoor as well from high to low within in seconds causing call drops and annoying customers.

                I would like the concerned authorities to take necessary action at the earliest or i will move to consumer court for compensate my harassment.

                Thanks
                Deepak lakherwal
                +1 photos
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                  P
                  Priya Mathu
                  from North Lakhimpur, Assam
                  Dec 2, 2017
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                  Recharged for rs.549 on october 19th by airtel app (Transaction id : [protected]). The plan provided unlimited calls and 1gb data per day for the total of 70 days. The plan was supposed to end by december 27th but my plan got expired on[protected]. When i called customer care to resolve this issue, i was told that the last recharge was made on 5th of october and the validity was 28 days. Dropped mail as well but no proper response till now.
                  Airtel customer support has been notified about the posted complaint.
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                    J
                    jain13a
                    from Mumbai, Maharashtra
                    Dec 2, 2017
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                    Address: Pune, Maharashtra, 411042

                    Had many times made complaint to airtel customer care regarding their poor network services in my area but earlier many times they used to say that the complaint has been resolved as there is no problem.
                    But couple of months back had requesed to port my number that time they said thay they are working for another tower in my area and before november it will get resolved.
                    Some days back again requesed for port and this time the executive said that is problem as there are many blockages an will take time to build tower in your area, but when asked that it was earlier told that before november it would get solved, then he reverted that he has no idea what other had committed but it will take time as there is no new tower setup done and then n your area.
                    Its just that is airtel can keep their promise then why they give wrong commitments to their clients.
                    Please take some serious action as had suffered lot from this company.

                    My number [protected] pune.
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                      J
                      jignesh khapandi
                      from Indore, Madhya Pradesh
                      Dec 1, 2017
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                      Address: 362265

                      Dear sir/maam,

                      Recently i have taken plan @ 498 for 84 days 4g
                      As offer airtel representative even not working in veraval, gujarat

                      I want to back may money in lue of deactivate my recent plan

                      It's wrong ful act done by wrong advt, misguided, unsatisfactory solution after attempts to customer care

                      If service not working than why advt for same, they told me for 4g @ 498 rs recharge unsuitable act by airtel

                      Hope for best response
                      Thank you

                      Regards,
                      Jignesh khapandi
                      [protected]
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                        H
                        hegde hegde
                        from Hyderabad, Telangana
                        Dec 1, 2017
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                        Address: 560062
                        Website: airtel.in

                        Airtel internet is shaped, in the sense some sites load faster such as airtel tv, youtube but if i try to open a video in chrome it gets stuck. This is clearly a violation of net neutrality. You can't dictate the terms in which we use data just because u don't like it. Another thing is you can never get past 10mbps whatever you download. All the ads are just lies. One more thing you would have never decreased your 4g prices if reliance jio wasn't in the race and your profits didn't take a single scratch. That means you were cheating customers the whole time. You should be ashamed. I will be porting out of this cheating network as soon as possible. I am advising everyone to do the same.
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                          S
                          Sanjay Dabrai
                          from Mumbai, Maharashtra
                          Dec 1, 2017
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                          Address: 400002

                          We had been using airtel fixed line[protected] for more than 3 years plus.

                          3 months back all of sudden the line[protected] got disconnected and various intimation has been forwarded to activate line only promises but no steps to resolve issue of activating line.

                          Surprising when we dial[protected] one hears bell is ringing with this our cuatomers are feeling our work place is closed or we intentionally are not attending call. This giving negative publicity.

                          Pls activate[protected] with broadband @ rs 499 immediately

                          Regards
                          Sanjay
                          [protected]
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                            R
                            Rameshwar Naik
                            from Mumbai, Maharashtra
                            Dec 3, 2017
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                            Address: 400067

                            1. My wife hemalata mob no [protected] and [protected] was ported from a rcom to airtel. On 12 nov 2017.
                            2. Since porting these nos mob signals were coming on/off and suddenly on 01 dec incoming sig was lost showing no signal bars on both mobiles.
                            3. I have lodged complaint with customer support, i was told that my connection stopped as address verification not completed.
                            4. If address not verified then why my no was ported and communication was established. Is it not a major security process laps by airtel. I was approached by other mobile operators including idea, vodafone and others. But i thought airtel is more reliable, but my inference was wrong.
                            5. I visited airtel gallery again lodged complaint on 02 dec 17, i was told that connection will be restored within next one hour, unfortunately as of now 03 dec 2017 2230 hrs connection is not restored. Can trai and airtel look into to mitigate the issue. Till now sim not registered msgs displayed.
                            6. No bill should be raised till proper connection is not restored.
                            7. My wife's mob no: [protected] was a prepaid connection and airtel converted into post paid without my consent.
                            8. My mob no [protected] was in my name rameshwar naik, but this no has been registered in the name of my wife which is fraudulent entry in airtel data base, which is most dangerous security laps. Look at the mobile network operators security process handling. I will seek your advise to approach consumer court as airtle has put me into embracing situation.
                            9. Trai and nia to look into security process laps.
                            Airtel customer support has been notified about the posted complaint.
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                              M
                              meenavikashg
                              from Mahwah, Rajasthan
                              Dec 2, 2017
                              Resolved
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                              Resolved

                              Address: Churu, Rajasthan, 331022

                              Sir, i got lot of wrong calls and missed calls to my airtel number. Please send me the incoming and outgoing calls list of my number for the last 9 days (24/11/2017 to 02/12/2017). Please send me the calls list of my number to my mail id as early as possible. My airtel mobile no. [protected].
                              My email id is: [protected]@gmail.com
                              Thanking you sir.
                              Yours sincerely,
                              Vikash kumar
                              Dec 2, 2017
                              Complaint marked as Resolved 
                              gmail id - [email protected] Mobile no. - 8769079096
                              Airtel customer support has been notified about the posted complaint.
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                                S
                                from Ludhiana, Punjab
                                Dec 1, 2017
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                                Address: 140501

                                Hi Mera Naam kuldeep Singh hai main airtel ka customer Hun but mere ko Aap ki service bekar lgi jab Maine airtel ka new sim Liya thha tab to internet 4g ki network full thhe ab network slow hoge ab mere village main network hi nhi ate Mera Mobile number [protected] hai ab main apne number idea main pot karahun
                                Dec 01, 2017
                                Updated by [email protected]
                                Aap ka airtel ka number band Kar that hu main Aap ki service theek nhi lgi
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                                  R
                                  ravindra kharche
                                  from Mumbai, Maharashtra
                                  Dec 1, 2017
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                                  Sir to day i recharge with 448 which is get benefit unlimited talking, sms and daliy 1 GB data for net uses but i not unable to use data whenever i gone to use net ...net not working or not connected ... plz help me solve this problem earlior

                                  my no [protected]

                                  and transation id 981145
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                                    W
                                    wajidali
                                    from Shahdara, Delhi
                                    Dec 1, 2017
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                                    Address: 110094

                                    I am really dissatisfied with your services, i was submitted my phone on 1st november 2017 and as per your t&c the maximum time is 7 to 21 days.

                                    Till now i am not getting any satisfactory response from your team. Every time i call them, they just give me silly excuses like it's getting delayed due to spare part not available etc etc.

                                    Because of this, i am suffering a lot with my personal and professional life.

                                    So, give me the exact status of my claim.
                                    +1 photos
                                    Airtel customer support has been notified about the posted complaint.
                                    Dec 06, 2017
                                    Updated by wajidali
                                    Hello,

                                    Thanks for your response, but I don't think it's the way you serve your customers. While checking the documents for claim process, you didn't reject the same. Even after receiving my handset for repair you didn't inform me anything about it. Your team neglected a lot to my queries and never bothered to reply my questions. There is a deadline of maximum 21 days for repairing process, but even after 30 days you didn't inform me anything about it. Instead of your team informed me that my handset is on hold because of non-availability of spare parts.

                                    But now, you have come with a new and silly excuse. I don't think it's acceptable. I have been paying since a long for your service and even it's also true that the insurance company also approved the claimed amount along with I paid my part.

                                    After all these how can you give excuses like this? I request you to provide me the service for which I have been paying you and repair my handset positively.

                                    I am in a full mood to go to Consumer Court and rise a complaint regarding this type of worse service. I had paid the amount of repairing and initial payment ie 10% of actual claim. Now you are denning the service.

                                    It's a better reason to show the actual face of Airtel to all the customers.

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                                      R
                                      rm110697
                                      from Delhi, Delhi
                                      Dec 1, 2017
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                                      Address: Ghaziabad, Uttar Pradesh, 201005

                                      I had ported my previous reliance prepaid number to airtel prepaid and was charged ₹200, though the porting fees as per trai is ₹19. I was forcibly overcharged without offering any plans.
                                      The airtel store details:
                                      Near m4u, sahibabad, ghaziabad. Pin: 201005.
                                      Please take the necessary action and get the difference amount adjusted as the new balance.
                                      Contact me at: +91-[protected]
                                      Airtel customer support has been notified about the posted complaint.
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