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Airtel Complaints & Reviews

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Updated: Feb 27, 2026
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H
harrysweety
from Delhi, Delhi
Dec 3, 2017
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Address: Dakshina Kannada, Karnataka, 575025

I am a postpaid customers using airtel from almost 6 years. Firstly signal, i am using this network in roaming also besides using idea local sim and this airtel is literally making me upset. To cal a person i should minimum 10 to 15 times then it connects and after that it takes minimum 5 more cals to convey my message on the phone because when i am on cal after exactly 3 min i cant hear anything or some kind of weird noise will be coming which irritates me a lot after that cal automatically cuts. I complained them about issue they called me asked me to do some settings after that it became more worse impossible to cal anyone or i am not getting any cals. Worst thing is i am not able to call customer care center also because cal dont connect only. Coming to internet... I will laugh at airtel internet connection. Frankly speaking internet sucks... Shows 4g not even google page will load... Not only me my family members and relatives friends everyone is facing many problems.in last month i didnt even use 1 gb of data also properly i have pack of more than 20gb... Claps for airtel internet.
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    R
    Ramnik_Khanna
    from Delhi, Delhi
    Dec 3, 2017
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    I am using airtel postpaid number [protected].

    In my bill for nov 17, i have been billed rs 149/- + taxes for international roaming rental even though roaming was turned off on my phone. This was done without my permission and is unacceptable.

    Please refund the money and i request in the strongest terms not to do this again and immediately deactivate my international roaming.

    Regards,
    Ramnik khanna
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      A
      AkritiAggarwal
      from Bengaluru, Karnataka
      Dec 3, 2017
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      Address: Bangalore, Karnataka, 560100
      Website: www.airtel.in/payonline/?NtTuv192RrYqAekG8REL004

      Dear sir,

      I am writing to complain about the airtel broadband service. This is the worst service i have ever received. We wanted to take an airtel connection, so this executive name "harsha singh" came to our flat and explained the plans. We choose one plan and he asks for the 3 months advance payment same day assuring that connection will be commenced from the next day. We paid the total amount and since then we are struggling to get the refund as they told they cannot provide service in our area i. E. "concorde manhattans".
      Following are the details of the person we contacted and the payment:
      Transaction date: 18th nov
      Transaction amount: rs 4599/-
      Executive name: harsha singh
      Executive phone number: [protected]

      Details of other executives and related higher authorities :
      Name: riya (Executive) ([protected])
      Name: ashok (Mid-level executive)
      Name: kamala (Manager) ([protected])

      We tried calling all these above-mentioned executives and they just disconnected our calls each and every time. Attached are the pictures
      And service card.

      I anticipate your immediate remedial action regarding this concern. Looking forward to your prompt reply.

      Thanks
      Akriti aggarwal
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        K
        kajalsarkar123
        from Kolkata, West Bengal
        Dec 3, 2017
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        Address: Kolkata, West Bengal, 700028

        I am using airtel from last 4 month, but getting fluctuation in coverage in my house & also not getting speed of internet also. 4g is getting very less time that also not stable. Complain several time from last 4 month. But still problem not resolved. I am staying at kolkata city, but still here facing coverage issue from long time. Otherwise i need to change my operator.
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          A
          Atul Ma
          from Chennai, Tamil Nadu
          Dec 3, 2017
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          Address: 400601

          This is reference to my airtel mobile no. [protected]. I am surprised to note that you have charged rs.501.34 +gst in the month of sep17 & rs. 500.74+ gst + late payment charges + gst in the month of oct17 - as monthly charges in my last 2 bills towards current bill towards internet charges where i have received sms from your end that my monthly unused data has been added in to next month.

          I have paid rent in the month of sep & oct 2017 towards my actual charges. I am failed to understand why you are charging rs. 500 + gst as internet charges in the last bills over and above you have also charged late payment charges for the same along with 18 % gst when i have not used internet beyond my monthly limits. You are requested to kindly reverse the amount from my bill and confirm the same so that i would be able to make the payment on time.
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            A
            Arunima93
            from Noida, Uttar Pradesh
            Dec 3, 2017
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            Address: 700064
            Website: Airtel

            I am unable to get any incoming calls on my airtel number and neither am i able to call anybody inspite of having 174 rs balance. I have also linked with my aadhar card. This is second time i am facing such issue. Please look into the matter.
            This is my primary number and because of this issue i am facing difderent issues. This is a very serious problem. That i am facing. Please try to solve this as soon as possible
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              A
              ash11ash
              from Delhi, Delhi
              Dec 3, 2017
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              Address: Sri Ganganagar, Rajasthan, 335001

              I have a airtel o[censored]p east no [protected] n ported to rajasthan airtel. It ported n works but suddenly it showing emergency calls without any information no incomimg no outgoing calls nothing is dere. M facing too much problems as dis no is attached to bank account for all purposes. Please solve dis problem at the earliest. I shall be highly grateful to u.
              Ashish tripathi
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                A
                Ar.Gunjan Maheshwari
                from Mumbai, Maharashtra
                Dec 3, 2017
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                Hi,
                I have transferred my husband's airtel postpaid number on my name.

                All the formalities are done but tele verification is not working as i am not able to connect to 59059.

                My number is of pune circle and i am in mumbai right now and it is not possible for me to get back as i have a flight to catch. Kindly let me know alternate procedure of tele verification.
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                  S
                  Sudhir Pandit
                  from Delhi, Delhi
                  Dec 3, 2017
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                  Address: Gurgaon, Haryana, 122050
                  Website: [email protected]

                  Dear madam/sir,
                  We are requested airtel many time to solve matter but they making illegal monthly invoice off position mode (Noinocoming/utgoing) 15nos, also not adjust amount you promise 8179, we observe airtel break all barrier of good relations and dont want to continue with us, ur ignorment force us to claim our losses legal help to court consumer forum against chairman airtel,
                  So unlikely we decide to legal help as our legal department guideline...


                  Thanks & best regards

                  Sudhir sharma [protected]


                  From
                  M/s prakash engineers & traders
                  N h 8, manesar. Gurgaon
                  Airtel customer support has been notified about the posted complaint.
                  Dec 03, 2017
                  Updated by Sudhir Pandit
                  fw message rec by airtel Dear Sudhir,

                  This is in reference to your email regarding waiver related issue on your airtel account number [protected].

                  Basis our discussion on [protected], I would like to inform you that I have escalated this case to the concerned department and they will revert back to you at the earliest.

                  Please consider this as an interim response.

                  Thanks for reaching out to us.

                  Yours Sincerely,
                  ABHINAV CHOUDHARY
                  Bharti Airtel Ltd

                  [protected]Original Message[protected]
                  From: [protected]@gmail.com
                  To: appellate.[protected]@in.airtel.com;nodalofficer.[protected]@in.airtel.com
                  Cc:
                  Sent: 21/11/2017 02:05:48 PM
                  Subject: Fwd: Airtel bills

                  Dear Madam/sir,
                  Thanks for your very delayed mail we are checking both invoice find same amount was pending "now and before" and over 2 months connection are block no incoming/outgoing,
                  where is adjustment 8179 amount you are also charge months of
                  Bill period 02-Sep-2017 to 01-Oct-2017
                  amount 4385 wrongly added all 15 nos was already block ur end.
                  Now we observed AIRTEL also not interested to continued with all our 15 nos.whats your thinking ?

                  [protected]

                  [protected]

                  [protected]

                  [protected]

                  [protected]

                  [protected]

                  [protected]

                  [protected]

                  [protected]

                  [protected]

                  [protected]

                  [protected]

                  [protected]

                  [protected]

                  [protected]


                  [protected] Forwarded message[protected]
                  From: Sme support
                  Date: Tue, Nov 21, 2017 at 12:27 PM
                  Subject: Airtel bills
                  To: "HYPERLINK "mailto:[protected]@gmail.com"[protected]@gmail.com"
                  Dec 08, 2017
                  Updated by Sudhir Pandit
                  Dear sir,
                  We are waiting of resolution help ur end please give direction to airtel,
                  Airtel on the way of fraudulent no 1 network services, we are facing problem 3 months our nombers are stop by airtel our business losses around 1-2 lac due to airtel pooor service/ignorment problem, our all 15 nos not working till now
                  [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected] (, appellate.[protected]@in.airtel.com; nodalofficer.[protected]@in.airtel.com ) both mail id not work as authority/resolution, Every time the mail us (Basis our discussion on [protected], I would like to inform you that I have escalated this case to the concerned department and they will revert back to you at the earliest.) But they fail all time and not reply us till now.
                  We are waiting of resolution help ur end please give direction to airtel, and suggest us what we do about claim our losses...
                  Thanks n Regards
                  Prakash Engineers & Traders
                  [protected]
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                    J
                    Jitendrapoddar
                    Dec 3, 2017
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                    Address: Hyderabad, Andhra Pradesh, 500032
                    Website: www.airtel.in

                    Hi,

                    I am jitendra kumar having mobile number [protected] (Airtel), using postpaid plan. Currently i took rs. 350 4g plan. I am staying at gachibowli, hyderabad which is prime location of hyderabad. Here 4 g network connectivity is very poor. I am getting 1kbps speed in 4 g network since 2 month. I called many times to customer care but they are not able to resolve my issue. They said it will take 90 days to resolve your connectivity issue. But i didn't understand why i will pay bill. If customer pays for a service, it should become the duty of the service provider to ensure that the service provided is done so with absolute diligence and without any fault. Last month also i paid bill without using yours service. If they are not able to provide service next 3 months then he will not eligible to take bill also.

                    So please help me on this.

                    Thanks,
                    Jitendra
                    [protected]
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                      M
                      Mridula Murali
                      from Morena, Madhya Pradesh
                      Dec 3, 2017
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                      Address: Coimbatore, Tamil Nadu, 641004

                      I activated a rs. 49 sms pack on my prepaid number. It shows two l+std message balances with different validates and my pack is not working. One balance shows 1 msg with validity over and the other one shows 28 days validity and 192 messages left. The second is the current one but doesn't seem to work. The first one seems to be in use.
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                        A
                        Author Rakesh
                        from Delhi, Delhi
                        Dec 3, 2017
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                        Address: New Delhi, Delhi, 110015

                        Hi,
                        I am writing in connection with irrational behaviour of airtel engineer. I called airtel customer to fix my airtel broadband issue. Airtel engineer visited my house and told i am coming in 10 mins, i waited approx 1 hr but he did not come again. An engineer named hament with mobile number [protected] visited my house next day morning but he did not resolve the problem but he argued with me. He told me to not complain or to not call on customer care but to call on his personal number regarding any issue. He did not give approx time and went without fixing issue. Actually i am sick of network and speed problem and arguing behaviour of some airtel engineer.
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                          G
                          G Bhattacharya
                          from Kolkata, West Bengal
                          Dec 3, 2017
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                          Address: Kolkata, West Bengal, 700050
                          Website: [email protected]

                          On 03.12.17 i received a sms stating that airtel super store service has been activated on mobile no [protected]. Txn id s[protected] on 3.12.17. I do not know how this service got activated without informing me and rs 99.00 has also been deducted. Please refund my money. Please do the needful immediately and refund the money. My mail id is
                          [protected]@gmail.com.
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                            A
                            amod_05
                            from Hyderabad, Telangana
                            Dec 3, 2017
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                            Address: 500081

                            Hi team,

                            Someone has stolen my moto m phone. My airtel postpaid number was [protected]. I request you kindly block my number as soon as possible.
                            And also request you please suggest me how to get the duplicate sim with same number.

                            Also find below details

                            Name - amod
                            Addr - nandini mens pg, madhapur hyderabad hitech city telangana 500081

                            Thanking you in the advance.

                            With regards,
                            Amod kumar
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                              A
                              from Mumbai, Maharashtra
                              Dec 3, 2017
                              Resolved
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                              Resolved

                              Website: www.airtel.in

                              I had visited airtel store for postpaid to prepaid migration on dec 1, friday. My no. Is +91-[protected]. They gave me new sim.

                              Yesterday on dec 2, saturday, my postpaid sim got deactivated and i inserted new sim in my mobile. However, it is not detecting any network. It seems to be deactivated.

                              When should the new sim (Prepaid sim) be activated?

                              It should not be the case wherein postpaid got deactivated and prepaid is not activated.

                              I am unable to call.

                              Please look into this urgently.
                              Dec 3, 2017
                              Complaint marked as Resolved 
                              The new sim got activated today in the evening automatically. No action taken by company.
                              Airtel customer support has been notified about the posted complaint.
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                                H
                                Harshbhandari1998
                                from Kota, Rajasthan
                                Dec 3, 2017
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                                Address: 313001

                                I had applied a request for porting in airtel for my number "[protected]" on 10th november 2017 and i was being told that it will take 7 days for sim to start.
                                After 7 days i went there sim hadn't started and they told me the earlier operator (Reliance) with which i was registered had declined my porting request.
                                Later when i went to reliance store they checked and told me that your sim is terminated from our network and is registered with airtel.
                                Again i went to airtel office and told them this problem they said it will take time for the issue to resolve and i have to wait.
                                My sim isn't working from 1 month and airtel is taking no efforts to resolve my problem.
                                If my issue doesn't get resolved in 4 days i'll have to contact consumer court and will take further action.
                                Harsh bhandari
                                [protected]
                                Bhandari. [protected]@gmail.com
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                                  shalini jhawar
                                  from Raipur, Chhattisgarh
                                  Dec 3, 2017
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                                  Address: Raipur, Chhattisgarh, 492001

                                  I have taken a new connection from airtel for broadband but new connection installed on 30th evening and with starting the same they have generated a bill. Connection has not been installed and despite of several complaints no one at airtel bothered to revert and now i am forced to use my earlier bsnl connection which also i couldn, t disconnect because of not proper installation of my airtel broadband. If the airtel people can't serve then why do they they force so much for taking their connection.
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                                    Himmat ali
                                    from Mumbai, Maharashtra
                                    Dec 3, 2017
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                                    Address: Thane, Maharashtra, 400601
                                    Website: [email protected]

                                    Sir,
                                    I am sending last 2 months give me a call detail my mail i'd but not sending a detail
                                    I am talking 15 sener supervisor person but not sole my problems i am sending a massage eprbill may [protected]@rediffmail.com
                                    Any time calling a customer care but hi is a giving a time 7 days after coming 48 hours after coming and last time i am taking a senior supervisor hi is taking a robust 3 monts statement are coming why on line mention are 6 months hi is talking a 3 months why
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                                      Yogii22
                                      from Mumbai, Maharashtra
                                      Dec 3, 2017
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                                      Address: Thane, Maharashtra, 421202

                                      I have went to airtel gallery two months back to link my mobile number to aadhar as it is mandatory and very urgent to fill my scholarship form. They said that theay have done the process and mobile number is linked with aadhar. But if now i use that number for scholarship form purpose it shows that number is not linked. I do not understand that is this much time is required to linked mobile number with aadhar card. And if yes then they should not lie to customer. Such a bad experince i am facing now. This is not expected from reputed network company.
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                                        Ganesh 92
                                        from Palghar, Maharashtra
                                        Dec 3, 2017
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                                        Address: Aurangabad, Maharashtra, 431001

                                        Worst airtel service...

                                        From last three weeks there is no 4g network in my area.
                                        Every time I call customer case and they say issue will solve in 2 days, but nothing has happened yet.

                                        Why giving us false commitment?
                                        Is this the way u treat your customer?

                                        Hope u all look into this matter and solve 4G network problem as soon as possible.
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