Airtel Complaints & Reviews

Waiver not being processed on time which results in late payment fees + service disconnection.

At present the waiver will not be processed at all until the whole amount is paid from customer side to release the connection later i will raise a complaint to claim it back.

From the day one i took the connection was not as expected.
The router which they gave me was not a 100% quality product router name: binatone.
I raise the complaint which was kept open for 90days. Whenever the field engineer comes to home he will have a superb d-link high power router and check the connection status and says sir! The mpl server is down, cable is fault, junction box issue and pack up with out resolution but the complaint will be clsoed and i have to open up a new complaint to followup.

The day i took the connection, the junction box which was sitting on my same building was full hence they planned to take the connection form the next street which was the first mistake. The length of the wire was too long from junction box. The speed of the internet was not 100% satisfied.

The stability of the connection was not satisfied 100%.
I was not able to do my office work which is the primary reason for getting a connection from airtel.

Inspiteof raising many complaints the issue was not resolved.
Now airtel wants me to pay for the connection which did not work for a long time to resume it and then provide the waiver.

As promised airtel did not provide waiver on time instead put it on my head.
As agreed airtel should not come and knock my door for any future communications.

Regards,
M mohamed jalaludeen
+91 [protected]

Hi,

I have my postpaid mobile no. Of airtel [protected] in the month of october -2017 i had made final payment of rs.121.43 and my number was ported to idea in august 2017. And balance was nil
In nov-2017 idea number was temporary disconnected and customer care told me that your number is disconnected as there is outstanding of rs.121.43, i again made a online payment of rs. 122 on 28.11.2017 and visited air tel office at srinagar and obtained statement and it shows credit balance of 122. And phone is still disconnected.. I request that my mobile services may kindly be restored and refund of rs.122 to be credited to my bank account. And harassment may be compensated to rs.5000
Regards,
Kuldeep raj kapoor

I am subscribed to e bills on to my computer, under my email id [protected]@yahoo.com. Two bills were scheduled to be emailed for the period 17th october 2017 to 16th november 2017, and till date bills (Post paid period) for my mobile numbers [protected] (Your relationship no. [protected]). Also same situation in respect of my mobile number (Post paid) number. [protected] (Your relationship number [protected]).

I have been receiving the e - bills on my computer every month, this is the first time the bills are not received.

Please email reply / details immediately to my email id.
Bhagavan n d.

Hi

This is the worst business by airtel. My landline number is[protected]. I had paid rs.500 to activate safe custody both on my landine and broadband connection.
Still i am getting bills generated on monthly basis.
Without my consent, often, the airtel connection is activated back from safe custody.

Recently i got bill generated for rs.829. I spoke to customer care numebr of times.

Below are the interaction id's

1.[protected]. Spoke to aastha and complained on unconfirmed safe custody deactivation and bill generation.

2.[protected]. Spoke to ramya and complained on unconfirmed safe custody deactivation and bill generation.

3.[protected]. Spoke to maria and complained on unconfirmed safe custody deactivation and bill generation. I got promised the bill will be reveresed to 0.

4.[protected]. Spoke to uma and complained on unconfirmed safe custody deactivation and bill generation. I got promised the bill will be reveresed to 0.

The safe custody should be active till february 6th 2018. Until then i should not be charged any amount in the bill.

If the bill is not reveresed to 0, or if this continues to happen by charging me with bill during safe custody or deactivating safe custody without my confirmation, i will file this to consumer court and send notice to airtel.

I will demand heavy compensation for cheating, killing customer's time and looting the money illegally.

I will definitely cancel my airtel connection post february 6th. Worst telecom company in india in terms of looting money and earning illegally by airtel.

Since i have added 300rs to my airtel payments bank app & i am trying to recharge my airtel dth it's showing debit is not allowed with your account and i am also unable to send 300rs to my bank. It's very big problem for me as money is stuck inside it. It is such a worst app in which they are not giving you rights what to do with my money. Please solve this problem this is disgusting.

I just ported from vodafone to airtel believing tat it would give better service. Worst part is i don't get incoming calls at al.. My number always is not reachable. Internal also keeps fluctuating. When i called customer care nobody responded well.

Despite of too many ppl advising not to choose airtel, i still did so, even though i was a tenure customer to vodafone. I wish airtel doesn't become junk network provider.

Sir

I am recharge my number [protected] Airtel 448 time 01:54 minutes date[protected]G balance but not coming 4G/3G and 2G this area I am complement to Airtel customer service but not respond please take immediate action my 448 rupees back my account please help me sir.

Umesh Palakurthi
[protected]

I ported reliance gsm into airtel 4g. 15 days have been but my airtel sim not started to work. I gone to airtel store in vidhyadhar nagar. Jaipur where i bought this sim. But no help has been done. I m very fed up by ur airtel store persons and ur customer care. Please resolve my problem. Other wise i dont want your service. I will go to other network sim.

My phone number is[protected]. I have recently opted for a plan with broadband services with a promised speed of 16mbps along with landline. But ever since the service is activated, it has been only 0.4 to 0.8mbps and seldom touched 1mbps. Can you please rectify and restore the promised speed. If it is not possible, please deactivate broadband service.

Hello! I tried recharging a 4g pack for amounts rs.199 twice through your official website on 27th november 2017. The transaction failed but the amount has been deducted from my bank a/c. Till date it has not credited back to my account. Once the transaction is failed you have to proper steps to refund that amount. You cannot expect the customer has to raise a query to you asking refund. This is a really bad user experience at airtel's end.
Reference number for transactions - [protected]igaclgyoi4 and [protected]igaclgyph4.

I would like to submit a complaint about airtel services. I have tried calling customer care several times about network issues. Especially with the 3g and 4g services. It is very unreliable and just doesn't work. I have several screenshots to prove my claim. The network issue is not limited to a location, it is just everywhere. It seems nobody cares about the services. I need a ceo level escalation immediately
Vaibhav
[protected]

For mobile number [protected] in the locality of mindspace, airoli there is no network at all and also dombivli west yashwant nagar old dombivli
Hence we are facing too much issue from many days kindly look into it as soon as possible and do the needful soon
Waiting for your prompt and helpfull reply.

Airtel is going worst nowadayz do the needy soon orelse i need to end these service

I make a recharge of 499 for unlimited calling & data for 70 days but after 28 days they said your pack is over. Worst experience ever...

Guys please didn't take any airtel connection, i am using from last 6 years but now they cheating with customer, every time they eat my money when i recharge my mobile, biggest thief company.

Data ka recharge karane k baad bhi account se balance kat raha hai support me phone karne pe koi help nahi mil rahi hai...

I have got my sim changed (bcs of regular network loss )from your service point at iris tower shona road, gurugram on 27/11 afternoon but till time it has not activated & your customer care rep is saying that it will take another 24 hrs. what is this ? this is highly irresponsible of airtel. as soon as my sms get activated i will port my number.

My no [protected] belongs to bangalore and i came to trivandrum on 27th nov, 2017. Since then there is no signal on my phone. It says ‘no service’ on network place. I got sim replaced from airtel office but even it doesn’t work for new sim too. Same issue. I did so many calls to customer care, wrote so many complaints emails but no proper resolution. I am no other contact no and hence i am stuck. If anything happens to me in emergency airtel will be responsible for the same.

Dear customer your airtel product payment txn id :[protected] of rs : 500.0 is processed successfully. Please keep the txn id for future reference.
Dear syed s, your airtel broadband cafno. Is[protected]. Our engineer will call you within 48 hrs. To schedule an appointment for activating your broadband.. So please transfer my money to my account rs 500

Thanks & regards
Syed mushtaq
[protected]

I port my aircel number to airtel in september. I want to convert to airtel prepaid but they told that first three months sim will be postpaid. They charged me rs 500 and informed me that i need not to pay any bill if any bill was prepared.
In november they send a bill of rs 360/. When i did not pay as i was instructed they barred the network services. Then i had to paid the bill. And now again they have sent a bill of rs 424/
What is benefits of porting of sim? I was totally misguided.

Dear sir, my name is a d v prasad. I have ported my reliance pre paid sim no. [protected] to airtel on repeated request made by your executive. Reliance has been disconnected the connection of my contact no. One month has been passed by. But so far, airtel unable to port the sim result connection has been discontinued since one month. All supporting documents have been submitted as and when the rep visited to my home. Proper action has not been taken by the airtel staff and i am being facing problems. Therefore, i request to take immediate action for early connection. I tried to activate the sim by calling 59059, but registration failed. Please do needful and let be know.
My contact no. [protected] / [protected]

Hi,

I am manudeep. This is to tell you about my problem that i am facing from airtel postpaid connection. I am getting very good service but from last 2 months, i am getting bill more than i used. I have spoken to the costumer care regarding the same. As per his records, i was in the roaming on 3rd and 4th november and some days in october also but i was in gurugram in my company from 1 november onward. You can contact to my company and check my attendance. So, why should i pay for roaming charges when i was not in roaming. I am getting helpless somebody tell me the right things what should i do for this.

Dear sir,

My name is uzair khan. I am using airtel mobile no. [protected] from 4 years. I unable to send sms from my network. I wanted to resolve this problem as soon as possible.

I got a call regarding to pay rs. 10 to resolve this issue. Which bank will not give any permission to share with any of the third party. Then how could this problem will resolve.

Please see in this issue.

Thanks & regards
Uzair khan