Claimed

Airtel Complaints & Reviews

2.1
Updated: Jun 10, 2026
Complaints 54802
Resolved
21980
Unresolved
32822
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 998

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Atul Ma
from Chennai, Tamil Nadu
Dec 3, 2017
Report
Copy

Address: 400601

This is reference to my airtel mobile no. [protected]. I am surprised to note that you have charged rs.501.34 +gst in the month of sep17 & rs. 500.74+ gst + late payment charges + gst in the month of oct17 - as monthly charges in my last 2 bills towards current bill towards internet charges where i have received sms from your end that my monthly unused data has been added in to next month.

I have paid rent in the month of sep & oct 2017 towards my actual charges. I am failed to understand why you are charging rs. 500 + gst as internet charges in the last bills over and above you have also charged late payment charges for the same along with 18 % gst when i have not used internet beyond my monthly limits. You are requested to kindly reverse the amount from my bill and confirm the same so that i would be able to make the payment on time.
Airtel customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Arunima93
    from Noida, Uttar Pradesh
    Dec 3, 2017
    Report
    Copy

    Address: 700064
    Website: Airtel

    I am unable to get any incoming calls on my airtel number and neither am i able to call anybody inspite of having 174 rs balance. I have also linked with my aadhar card. This is second time i am facing such issue. Please look into the matter.
    This is my primary number and because of this issue i am facing difderent issues. This is a very serious problem. That i am facing. Please try to solve this as soon as possible
    Airtel customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      ash11ash
      from Delhi, Delhi
      Dec 3, 2017
      Report
      Copy

      Address: Sri Ganganagar, Rajasthan, 335001

      I have a airtel o[censored]p east no [protected] n ported to rajasthan airtel. It ported n works but suddenly it showing emergency calls without any information no incomimg no outgoing calls nothing is dere. M facing too much problems as dis no is attached to bank account for all purposes. Please solve dis problem at the earliest. I shall be highly grateful to u.
      Ashish tripathi
      Airtel customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Ar.Gunjan Maheshwari
        from Mumbai, Maharashtra
        Dec 3, 2017
        Report
        Copy

        Hi,
        I have transferred my husband's airtel postpaid number on my name.

        All the formalities are done but tele verification is not working as i am not able to connect to 59059.

        My number is of pune circle and i am in mumbai right now and it is not possible for me to get back as i have a flight to catch. Kindly let me know alternate procedure of tele verification.
        Airtel customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Sudhir Pandit
          from Delhi, Delhi
          Dec 3, 2017
          Report
          Copy

          Address: Gurgaon, Haryana, 122050
          Website: [email protected]

          Dear madam/sir,
          We are requested airtel many time to solve matter but they making illegal monthly invoice off position mode (Noinocoming/utgoing) 15nos, also not adjust amount you promise 8179, we observe airtel break all barrier of good relations and dont want to continue with us, ur ignorment force us to claim our losses legal help to court consumer forum against chairman airtel,
          So unlikely we decide to legal help as our legal department guideline...


          Thanks & best regards

          Sudhir sharma [protected]


          From
          M/s prakash engineers & traders
          N h 8, manesar. Gurgaon
          Airtel customer support has been notified about the posted complaint.
          Dec 03, 2017
          Updated by Sudhir Pandit
          fw message rec by airtel Dear Sudhir,

          This is in reference to your email regarding waiver related issue on your airtel account number [protected].

          Basis our discussion on [protected], I would like to inform you that I have escalated this case to the concerned department and they will revert back to you at the earliest.

          Please consider this as an interim response.

          Thanks for reaching out to us.

          Yours Sincerely,
          ABHINAV CHOUDHARY
          Bharti Airtel Ltd

          [protected]Original Message[protected]
          From: [protected]@gmail.com
          To: appellate.[protected]@in.airtel.com;nodalofficer.[protected]@in.airtel.com
          Cc:
          Sent: 21/11/2017 02:05:48 PM
          Subject: Fwd: Airtel bills

          Dear Madam/sir,
          Thanks for your very delayed mail we are checking both invoice find same amount was pending "now and before" and over 2 months connection are block no incoming/outgoing,
          where is adjustment 8179 amount you are also charge months of
          Bill period 02-Sep-2017 to 01-Oct-2017
          amount 4385 wrongly added all 15 nos was already block ur end.
          Now we observed AIRTEL also not interested to continued with all our 15 nos.whats your thinking ?

          [protected]

          [protected]

          [protected]

          [protected]

          [protected]

          [protected]

          [protected]

          [protected]

          [protected]

          [protected]

          [protected]

          [protected]

          [protected]

          [protected]

          [protected]


          [protected] Forwarded message[protected]
          From: Sme support
          Date: Tue, Nov 21, 2017 at 12:27 PM
          Subject: Airtel bills
          To: "HYPERLINK "mailto:[protected]@gmail.com"[protected]@gmail.com"
          Dec 08, 2017
          Updated by Sudhir Pandit
          Dear sir,
          We are waiting of resolution help ur end please give direction to airtel,
          Airtel on the way of fraudulent no 1 network services, we are facing problem 3 months our nombers are stop by airtel our business losses around 1-2 lac due to airtel pooor service/ignorment problem, our all 15 nos not working till now
          [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected] (, appellate.[protected]@in.airtel.com; nodalofficer.[protected]@in.airtel.com ) both mail id not work as authority/resolution, Every time the mail us (Basis our discussion on [protected], I would like to inform you that I have escalated this case to the concerned department and they will revert back to you at the earliest.) But they fail all time and not reply us till now.
          We are waiting of resolution help ur end please give direction to airtel, and suggest us what we do about claim our losses...
          Thanks n Regards
          Prakash Engineers & Traders
          [protected]
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            J
            Jitendrapoddar
            Dec 3, 2017
            Report
            Copy

            Address: Hyderabad, Andhra Pradesh, 500032
            Website: www.airtel.in

            Hi,

            I am jitendra kumar having mobile number [protected] (Airtel), using postpaid plan. Currently i took rs. 350 4g plan. I am staying at gachibowli, hyderabad which is prime location of hyderabad. Here 4 g network connectivity is very poor. I am getting 1kbps speed in 4 g network since 2 month. I called many times to customer care but they are not able to resolve my issue. They said it will take 90 days to resolve your connectivity issue. But i didn't understand why i will pay bill. If customer pays for a service, it should become the duty of the service provider to ensure that the service provided is done so with absolute diligence and without any fault. Last month also i paid bill without using yours service. If they are not able to provide service next 3 months then he will not eligible to take bill also.

            So please help me on this.

            Thanks,
            Jitendra
            [protected]
            Airtel customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              Mridula Murali
              from Morena, Madhya Pradesh
              Dec 3, 2017
              Report
              Copy

              Address: Coimbatore, Tamil Nadu, 641004

              I activated a rs. 49 sms pack on my prepaid number. It shows two l+std message balances with different validates and my pack is not working. One balance shows 1 msg with validity over and the other one shows 28 days validity and 192 messages left. The second is the current one but doesn't seem to work. The first one seems to be in use.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Author Rakesh
                from Delhi, Delhi
                Dec 3, 2017
                Report
                Copy

                Address: New Delhi, Delhi, 110015

                Hi,
                I am writing in connection with irrational behaviour of airtel engineer. I called airtel customer to fix my airtel broadband issue. Airtel engineer visited my house and told i am coming in 10 mins, i waited approx 1 hr but he did not come again. An engineer named hament with mobile number [protected] visited my house next day morning but he did not resolve the problem but he argued with me. He told me to not complain or to not call on customer care but to call on his personal number regarding any issue. He did not give approx time and went without fixing issue. Actually i am sick of network and speed problem and arguing behaviour of some airtel engineer.
                Airtel customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  G
                  G Bhattacharya
                  from Kolkata, West Bengal
                  Dec 3, 2017
                  Report
                  Copy

                  Address: Kolkata, West Bengal, 700050
                  Website: [email protected]

                  On 03.12.17 i received a sms stating that airtel super store service has been activated on mobile no [protected]. Txn id s[protected] on 3.12.17. I do not know how this service got activated without informing me and rs 99.00 has also been deducted. Please refund my money. Please do the needful immediately and refund the money. My mail id is
                  [protected]@gmail.com.
                  Airtel customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    amod_05
                    from Hyderabad, Telangana
                    Dec 3, 2017
                    Report
                    Copy

                    Address: 500081

                    Hi team,

                    Someone has stolen my moto m phone. My airtel postpaid number was [protected]. I request you kindly block my number as soon as possible.
                    And also request you please suggest me how to get the duplicate sim with same number.

                    Also find below details

                    Name - amod
                    Addr - nandini mens pg, madhapur hyderabad hitech city telangana 500081

                    Thanking you in the advance.

                    With regards,
                    Amod kumar
                    Airtel customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      from Mumbai, Maharashtra
                      Dec 3, 2017
                      Resolved
                      Report
                      Copy
                      Resolved

                      Website: www.airtel.in

                      I had visited airtel store for postpaid to prepaid migration on dec 1, friday. My no. Is +91-[protected]. They gave me new sim.

                      Yesterday on dec 2, saturday, my postpaid sim got deactivated and i inserted new sim in my mobile. However, it is not detecting any network. It seems to be deactivated.

                      When should the new sim (Prepaid sim) be activated?

                      It should not be the case wherein postpaid got deactivated and prepaid is not activated.

                      I am unable to call.

                      Please look into this urgently.
                      Dec 3, 2017
                      Complaint marked as Resolved 
                      The new sim got activated today in the evening automatically. No action taken by company.
                      Airtel customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        H
                        Harshbhandari1998
                        from Kota, Rajasthan
                        Dec 3, 2017
                        Report
                        Copy

                        Address: 313001

                        I had applied a request for porting in airtel for my number "[protected]" on 10th november 2017 and i was being told that it will take 7 days for sim to start.
                        After 7 days i went there sim hadn't started and they told me the earlier operator (Reliance) with which i was registered had declined my porting request.
                        Later when i went to reliance store they checked and told me that your sim is terminated from our network and is registered with airtel.
                        Again i went to airtel office and told them this problem they said it will take time for the issue to resolve and i have to wait.
                        My sim isn't working from 1 month and airtel is taking no efforts to resolve my problem.
                        If my issue doesn't get resolved in 4 days i'll have to contact consumer court and will take further action.
                        Harsh bhandari
                        [protected]
                        Bhandari. [protected]@gmail.com
                        Airtel customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          shalini jhawar
                          from Raipur, Chhattisgarh
                          Dec 3, 2017
                          Report
                          Copy

                          Address: Raipur, Chhattisgarh, 492001

                          I have taken a new connection from airtel for broadband but new connection installed on 30th evening and with starting the same they have generated a bill. Connection has not been installed and despite of several complaints no one at airtel bothered to revert and now i am forced to use my earlier bsnl connection which also i couldn, t disconnect because of not proper installation of my airtel broadband. If the airtel people can't serve then why do they they force so much for taking their connection.
                          Airtel customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            H
                            Himmat ali
                            from Mumbai, Maharashtra
                            Dec 3, 2017
                            Report
                            Copy

                            Address: Thane, Maharashtra, 400601
                            Website: [email protected]

                            Sir,
                            I am sending last 2 months give me a call detail my mail i'd but not sending a detail
                            I am talking 15 sener supervisor person but not sole my problems i am sending a massage eprbill may [protected]@rediffmail.com
                            Any time calling a customer care but hi is a giving a time 7 days after coming 48 hours after coming and last time i am taking a senior supervisor hi is taking a robust 3 monts statement are coming why on line mention are 6 months hi is talking a 3 months why
                            Airtel customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              Y
                              Yogii22
                              from Mumbai, Maharashtra
                              Dec 3, 2017
                              Report
                              Copy

                              Address: Thane, Maharashtra, 421202

                              I have went to airtel gallery two months back to link my mobile number to aadhar as it is mandatory and very urgent to fill my scholarship form. They said that theay have done the process and mobile number is linked with aadhar. But if now i use that number for scholarship form purpose it shows that number is not linked. I do not understand that is this much time is required to linked mobile number with aadhar card. And if yes then they should not lie to customer. Such a bad experince i am facing now. This is not expected from reputed network company.
                              Airtel customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                G
                                Ganesh 92
                                from Palghar, Maharashtra
                                Dec 3, 2017
                                Report
                                Copy

                                Address: Aurangabad, Maharashtra, 431001

                                Worst airtel service...

                                From last three weeks there is no 4g network in my area.
                                Every time I call customer case and they say issue will solve in 2 days, but nothing has happened yet.

                                Why giving us false commitment?
                                Is this the way u treat your customer?

                                Hope u all look into this matter and solve 4G network problem as soon as possible.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  Reema Ajay Ostwal
                                  from Chennai, Tamil Nadu
                                  Dec 3, 2017
                                  Report
                                  Copy

                                  Address: Chennai, Tamil Nadu, 600079
                                  Website: Www.Airtel.in

                                  I made a recharge of 51 rupees for airtel hellotune i. E 36 for subscription and 15 for the song but then airtel smartly stole my money and added an unneccessary booster for my number itself, off which there was no mention of such booster available in the airtel app, also there was no mention anywhere that this money will not go to my main account. When i asked mr. Shabeer who was a senior level manager he spoke rudely to me.. When i asked them to reverse it to hellotune he says do whatever u want.. Airtel is a clear thief.. Its not about 51rs.. Its about rights to consumer and dont know how many more like me are facing the same problem.. Airtel lost its brand name, its exclusivity & its service. Highly disappointed
                                  Airtel customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    malarkodi1957
                                    from Ernakulam, Kerala
                                    Dec 3, 2017
                                    Report
                                    Copy

                                    We are having a pre-paid mobile connection with airtel. On 27th november, 7.13 am, a message stating that adofgames has been activated and rs.120 has been deducted for that service under transaction id s[protected], though we have not requested/opted for any additonal service. Upon seeing this message, we contacted customer care of airtel to stop this service, as we have not asked for it. Though we received the message confirming stopping of this service, we have not been refunded rs 120. As we have not received the amount till date, we contacted customer care again on 2nd december for refund under ref. No. Cbdov[protected], 20.46 hrs. The response from customer care is not satisfactory. We request you to take up the matter for refund of this amount, as we have not requested for this service.
                                    Thanking you,
                                    Airtel customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      MD AINUL Ansari Haque
                                      from Burla, Odisha
                                      Dec 2, 2017
                                      Report
                                      Copy

                                      Address: New Delhi, Delhi, 110044

                                      So please transfer and extend for 70 days as per provided plan by SMS received and find attached screenshot.please provide me for 70 days. Otherwise I will port sim to another sim
                                      Message
                                      Enjoy Unlimited All Loc+STD calls+1GB 3G/4G data per day on 4G H/S(1.25 GB for other H/S) for 70 days. T&C Apply.To check daily data limit *125*1541#
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        M
                                        Matle
                                        from Mysore, Karnataka
                                        Dec 2, 2017
                                        Report
                                        Copy

                                        Today i reached of rs.448 to [protected] which is wrong number and my transaction i'd is[protected]. My actual and correct number is [protected]. I called customer care but that number is not helpful. Even i visited the recharge shop the person raise the request to customer care airtel but whatever amount i recharged won't sure to refund back. How to resolve this. I need the solution and how to get back it.
                                        Airtel customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit