Airtel Online Store — product not delivered

Address:

Hyderabad, Andhra Pradesh, 50033

Order id:10036198
Tracking id:jvlat[protected]
Order placed on :06-jun-2108
Eta for delivery:12-jun-2018

Order not delivered till date 16-jun-2018.
Airtel not even ready to disclose courier ware house address so that i can get my order from the ware house.
I think airtel cargo partner vulcan express has no capability to deliver products.
And they were bluffing consumers by changing deliver status from dispatched to rescheduled from day to day.