Airtel Thanks App — Online recharge done but amount deducted not recharged

Address:

saravanan, Dharmapuri, Tamil Nadu

I have recharged my mobile number through credit card for Rs. 265 on 19th dec 2022 and received an SMS with Transaction reference number .Bank transaction was also completed successfully but my mobile is not recharged. Till now I got no message regarding the recharge, although the amount has been debited from my bank account.

Hi, Payment of Rs. 265.0 done via Credit Card for your airtel prepaid number [protected] has been processed. Order Id:[protected]. You will receive the order confirmation within 1 hrs. Please keep the Order ID for future reference.