Ajmer Vidyut Vitran Nigam Limited — My Electricity Bill excess amount

Address:

Near Nagar Palika, Ramgarh Shekhawati, Sikar, Rajasthan

Customer No.[protected]
From last bill onward my electricity bill is charging on average basis.
But as per meter reading this amount is not correct, as per our calculation it seem one bill amount is excess charged from us. we had submit one application regarding this and they inform us that they will change our meter but till today there is no information about about meter change or excess charges amount.
How to get solution about this.
Please help to solve this issue.