On 9th February i submitted a written request to send the my light meter for lab test to JEN rakesh at fatehpur SHEKHAWATI office.
To which he said that Mr ashok light man will go and check the meter and will do accordingly. But since than i visited the office twice and calling them daily for the meter lab test. But they are not responding to my request. Even written to AEN of fatehpur he also didn't not respond.
Kindly take neccessary action against such irresponsible person on duty . Who neglects the customer service to 1 month of time despite of regular follow up from consumer.
Attached is screenshot of chat with JEN ..to which he didn't responded.
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