Akosha.com — product order status

I ordered 3 products from shein (The online shopping website). I ordered it on 15th may’18 afternoon and it’s been more than a week and till now i haven’t received my order and also they are not cooperative at all, not even updated order status properly and no number is available that we can discuss the same problem with. It’s mentioned on the site that products are delivered within 5-8 days but it took more time than that. I want you to resolve my problem as early as possible and focus on the information i’ve provided about.