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Alba Urmet
Alba Urmet Communication & Security P. Ltd.
Customer satisfaction rating: 14%
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7
COMPLAINTS
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Alba Urmet Customer Care

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Address
275, Udyog Vihar, Phase-IV
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
82
down
26

Phone:
Phone:
up
59
down
18

Fax:
Fax:
+91 12 4430 0635  

Additional info
Ahmedabad
237, Patel Avenue, S. G. Highway, Ahmedabad - 380052, Gujarat

Bangalore
No. 33, Haudin Road, Ward No. 81, Ulsoor, Bangalore - 560042

Delhi
259 DLF Towers, 15 Shivaji Marg, New Delhi - 110015

Mumbai
B-006, Kemp Plaza, Off Link Road, Malad (W), Mumbai – 220064

View More Information...

Submit a Complaint
Customer satisfaction rating
14%
Complaints
7
Pending
0
Resolved
1
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Alba Urmet Complaints & Reviews

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Hi
I have bough electronic lock of Alba six months back and it’s not working now . Please send some one to rectify it
Mar 01, 2021

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    Hi Team,

    I am having issue with the video door phone past two weeks. whenever someone rings the bell from...
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    Yesterday your company representative visited our facility and installed the new headset whih had been due for the past 2 months. Even after installing the new headset there is no voice crossover i. E we are not able to hear anyone who rings the doorbell neither can the person standing outside can hear us which kills all the point of installing a headset. We had been told by ur representative that it is our wiring problem but i want to mention before you installed the new headset yesterday our stand in headset was working fine i. E. We could hear audio back and forth. Thus after paying 1150 rs for a new headset we expect we get a working model.
    So i request you to send someone urgently to solve the problem or change the headset if that is what needed.
    Either way we should be able to have the services that your security system company promises to deliver.
    Jun 25, 2018

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    Alba Urmet customer support has been notified about the posted complaint.
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      Today again I cakled up service centre wrt complaint no 36312 the executive told me that spare part is not avlbl but yestetday I was told that spare part has arr and my complaint will be addressed today ie 12Jul2017however when I confronted the executive and told her that spare part has already arr then she told me that my problem will be taken carevby superiors and hung up the phone I need resressal on priority and want my complaint to be attended
      Lt Col Gandhi
      Jul 12, 2017

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      Alba Urmet customer support has been notified about the posted complaint.
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        This is the second when unnecessary delay due ti non availability of faulty parts is given an excuse for the delay my cimplaint...
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        They took 15 days to respond to my Complaint number and now after they promise to restore within week its more than 2 weeks...
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        A new audio-automatic door locking system was installed at our above address last year in Aug-Sept. It had some problems during...
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