— Video call bell

Address:New Delhi, Delhi, 110034
Website:[email protected]

This is the second when unnecessary delay due ti non availability of faulty parts is given an excuse for the delay my cimplaint regd no is 36312 lodged two weeks back and the similar delay was caused in jan also
Company needs to take care of the customers if the product has been upgraded due to techonology advancement then the older models shud be provided with service sp i m a serving army offr and whenever on lve my max lve is dedicated to get the call bell to a functional state
Poor customer care and poir business ethics call centre employees are rude and do not have convi ncing power and no sympathy ti custimer problem you need to look intothis grave problem
Lt col gandhi
C-14 pushpanjali enclave pitam pura delhi 110034
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Alba Urmet customer support has been notified about the posted complaint.
Complaint comments 


There is a problem in display of my video door phone. It has power, it sounds also but the display is not working.
Please refer my Service Request No. [protected] dated 08/11/2017, till now your Service Engineer not attended the above mentioned complaint.
Please do it urgently.
Video and audio inputs not being rec'd at one floor whereas being rec'd at other two floors the eqpt was repaired earlier also twice but the desired results are not being achieved
PL accord priority and an early action is solicited

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