Hi..
On 20th feb 2020.. They have placed crudeoil normal order in my account even there is no margin amount in my account. Next day i have shocked. My profile shows margin used 44430.. But my account balance was only 6952 rs.. Then how can i place normal order. Next day once market opened negative and they have squared off themselves. And made me loss 9300 rs. I called their customer support continues for two days but nobody answer me.. Again i tried to get them and sent mail about this they have closed my complaint as this our website crake so we are not responsble and we can't refund.
My question is...
1, i have a small margin only (6952rs) how can they place normal order for (44430rs)
2, company not mine, website/application not mine, mistake not mine then why i need to go for loss.
3, they made loss 9300rs and took already from my account 6952rs and still my account in debit -2400rs.
My big mistake is opened account with this company. They are cheating me... So kindly please nobody don't go them to open account.. Was this information helpful? |
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