Alice Blue India — Money deducted account not activated

It's been one month since i have been chasing your customer care team to activate my bse and nse segments but no one is giving me proper reply. All i am told is dp is blocked due to some kyc issue but nothing is pending from my end and they don't know what to do.
I have been given number of mumbai department person - abhijit patil [protected] but he is also helpless and told me to address this concern with customer care team. He also told me that kyc team is not giving him. Any support to address the concern.
Could you please expedite and address my concern immediately. What is pending from my end? I have completed the whole documentation process.
My account id is ab090182. My emails are also not being replied and it's really shameful for me to run after you people since one month for such a small thing.
I am left with no option but to go to sebi/ consumer forum and file a complaint as to how you take money from customers and not activate their account.
Regards
Zubin baisiwala