Aliens Developers — Aliens Developers Refund not made yet for flat cancelled on March 2019 more than two year

Address:

Tellapur Hyderabad

Booked a 2BHK flat in "Aliens Space Station Tellapur Hyderabad" in July 2018. I was told possession date will be Jan-2020 + 6 months grace period. I have paid 15% of the total flat cost as a booking amount and the remaining amount was decided to pay with a home loan.

But later I came to know that the project has been delayed since 2008 and I also didn't see any progress on station 5 in which I have booked the flat. So I requested cancellation in March 2019.

Their cancellation team prepared a DOC stating that the amount will be refunded back in instalments without any interest and the first instalment will be in May 2019. But now it's Nov 2021 and I haven't received a single rupee from the builder.

Every time I contact them, I am getting assurance that it's already in process. The person from the cancellation team is now not answering my call. I am very tense now. I did a number of trips to their office which is 50km from my current location but every time I ended with wrong promises.

They are not bothered about customers and there are already so many cases against them.

Please help. Attaching the total payment receipts and pages from Deed Of Cancellation for reference.