All Eyes Over Here — all eyes over here didn't send my parcel for which I already paid

Address:	Mumbai City, Maharashtra
Website:	instagram.com/all_eyes_over_here?utm_source=ig_profile_share&igshid=ggyzg5jycpop

Hi,
I ordered a dress for All Eyes Over here. The product was very poor in quality so I send it back .they told me to pay for some extra 150 rs and bear all the shipping cost which was approx 300 I agreed as I thought it is their norm . Now these people are not sending me the product for which i requested the are not even replying. I am in loss of some 2200, as the initial product amount was 1800.
This is forgery. Kindly take action on this