All Eyes Over Here — fake product - cheats

Address:	Mumbai City, Maharashtra
Website:	@ethnicize on instagram

I ordered a lehenga from @ethnicize instagram account. I paid rs.2800. The item which was delivered looked nothing like the original item on the image shown. I had asked multiple times if the item will look like the product on the image and she kept confirming that the item is exactly the same. When the item arrived, i was so disappointed as it was such cheap quality and good for nothing. I have been trying to reach them on phone/whatsapp/instagram but no response. I requested for exchange if not refund but if no response ever comes what should one do.